Park Hotel am Berliner Tor

Hotels
7.1 (541 reviews)
Borgfelder Str. 1-9 , Hamburg , de
+49 40 251640

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Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Outdated room features
Bar service inefficiencies

Categories

Cleanliness
6.24
Several reviews noted cleanliness issues, particularly with room cleanliness.
Service
8.21
The staff was frequently described as friendly and attentive.
Location
8.25
Many reviews highlighted the convenient location near public transport and city attractions.
Room Quality
6.2
Rooms were noted as adequately sized but sometimes outdated with remarks on temperature issues.
Amenities
6.73
Amenities received mixed reviews, with issues regarding the hotel bar and breakfast quality.
Value for Money
7.19
Fair value for money based on location and service, but some found it lacking in some areas.
Food and Beverage
6.74
The breakfast was reported as good but inconsistencies noted in the offerings of the bar.
Overall Experience
7.21
Overall experience was generally positive with some dissatisfaction noted regarding specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:07

Property Description

Luxurious Soundproofed Rooms
Indulge in a peaceful stay at The Park Hotel am Berliner Tor with our soundproofed rooms ensuring a tranquil environment for a restful night's sleep.

Convenient Amenities
Enjoy the convenience of free WiFi throughout the hotel, satellite TV, black-out curtains, and bathrooms with heated towel rails. Plus, children stay for free, making it a perfect choice for families.

Relaxation and Accessibility
Unwind on our summer terrace or in the bar, and take advantage of our prime location just 3 minutes away from Hamburg Main Station by city rail. With easy access to transportation, explore the vibrant nightlife at Reeperbahn and shop at Mönckebergstraße.

Book now for an unforgettable stay at The Park Hotel am Berliner Tor.

Important information:

When booking [7] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 13 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 541 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.25
Room Quality: 6.2
Amenities: 6.73
Value for Money: 7.19
Food and Beverage: 6.74
Overall Experience: 7.21
B
Blank • couple • de
6
Cons:

Zimmer und Bad extrem klein

Wasser tropfte unter Waschbecken im Bad

2026-07-23 • via Nuitee
T
Thomas • solo_traveller • de
7
2026-07-23 • via Nuitee
A
Ambrosio • extended_group • de
8
Excelent! But please provide a good deal that includes breakfast
Pros:

The price of the room is a Very good deal

Cons:

The price of the room is a very good deal. I think they should also provide an option with breakfast that can be a good deal, but the separate breakfast was kind of expensive.

2026-07-21 • via Nuitee
O
Osman • solo_traveller • tr
8
2026-07-21 • via Nuitee
S
Stefan • extended_group • de
9
Pros:

Die Ruhe trotz der Lage mitten in der Hamburger Stadt. Die Parkmöglichkeit direkt am Hotel.

Cons:

Eine Klimaanlage wäre noch Top gewesen, der arme Ventilator hatte zu kämpfen.

2026-07-21 • via Nuitee
L
Lene • couple • no
7
2026-07-20 • via Nuitee
S
Stefan • couple • de
8
Gute Lage.
Pros:

Die Lage ist gut.
Nur eine Station vom Hauptbahnhof entfernt.

Cons:

Das Hotel antwortet nicht auf Nachfragen.
Ich habe mehrere Nachrichten geschrieben, nicht eine wurde beantwortet.

2026-07-20 • via Nuitee
O
Oleh • family_with_children • ua
10
2026-07-19 • via Nuitee
T
Tom • solo_traveller • at
8
Gute Lage für einen Städte Trip
Pros:

Hat alles gepasst

2026-07-18 • via Nuitee
A
Andrejs • couple • lv
3
2026-07-18 • via Nuitee
E
ED • couple • de
7
2026-07-17 • via Nuitee
I
Ismail • solo_traveller • dk
3
2026-07-17 • via Nuitee
K
Kilian • couple • de
4
2026-07-17 • via Nuitee
J
Jonatan • couple • se
8
2026-07-16 • via Nuitee
E
Elisabeth • couple • de
7
Für eine Nacht perfekt
Pros:

Wir brauchten eine zwischenübernachtung sehr zentral, dafür war es super

Cons:

Das Bett war super laut beim drehen und nicht bequem

2026-07-15 • via Nuitee
S
Simone • couple • de
8
Für einen Städte Trip mit 1-2 Übernachtungen sehr gut.
Pros:

Gute Lage, nettes Personal, sauber

Cons:

Sehr kleines Bad

2026-07-12 • via Nuitee
A
Anna • couple • de
7
Perfekte Lage für Städte Tour
Pros:

Parkplatz zu fairen Preis und direkte Anbindung Öffentlicher Nahverkehr

Cons:

Badezimmer sehr klein.

2026-07-12 • via Nuitee
H
Heike • solo_traveller • de
6
2026-07-11 • via Nuitee
S
Simone • couple • de
7
2026-07-11 • via Nuitee
N
Nadine • solo_traveller • de
9
2026-07-07 • via Nuitee