Best Western Plus Provo University Inn

Hotels
Best Western Plus
8 (1075 reviews)
1600 N Freedom Blvd , Provo , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great breakfast!
Friendly staff
Good location
Amazing pool
Good amenities
Cons:
Bathrooms not cleaned
Old and disgusting rooms
Hot water issues
Bad breakfast quality

Categories

Cleanliness
7.25
The bathroom wasn't mopped clean and the rooms looked old and disgusting.
Service
9.25
Friendly staff and quick check-in, but some issues reported with room accommodations.
Location
9.25
Great location for nearby attractions and easy access.
Room Quality
7.25
Rooms could use updates, with issues like cracked ceilings.
Amenities
8.25
Good amenities, but breakfast was subpar.
Value for Money
8.25
Fair pricing considering location and amenities, but room quality was lacking.
Food and Beverage
6.25
Breakfast was one of the worst experienced, with bad tasting options.
Overall Experience
8.25
Overall a pleasant stay, despite some challenges and mixed reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:04

Property Description

Convenient Location

Located just 1 mile from Brigham Young University and 2 miles from Provo Amtrak Station, Best Western Plus Provo University Inn offers easy access to nearby attractions and transportation hubs.

Modern Amenities

Enjoy the convenience of an indoor pool, a fitness center, and free Wi-Fi throughout the hotel. Each guest room is equipped with air conditioning, an LCD satellite TV, and a well-lit work desk, ensuring a comfortable stay.

Dining Options

Indulge in a delicious American breakfast at Magleby’s Grill or explore nearby dining options within walking distance. Whether you're here for business or leisure, satisfy your cravings with ease.

Experience comfort and convenience at Best Western Plus Provo University Inn. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1075 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 6.25
Overall Experience: 8.25
D
Dixie solo_traveller ca
9
2026-08-28 via Nuitee
L
Leanna couple us
10
2026-08-27 via Nuitee
J
James solo_traveller us
8
2026-08-24 via Nuitee
R
Rowley couple us
10
We will be back
Pros:

Everything was excellent. The staff was awesome. Location is excellent

2026-08-23 via Nuitee
D
Denise couple us
7
Cons:

The bathroom counter is too small for two people. It would help to have a bigger area to get ready.

2026-08-23 via Nuitee
K
Karren solo_traveller us
7
I am glad to stay again. I know I cannot expect perfection. Your staff were wonderful to work with.
Cons:

The air conditioner was loud and effected my sleep. Also, the internet access for my ground level room was not adequate and reliable.

2026-08-22 via Nuitee
M
Márcio Moraes solo_traveller br
6
Pros:

Room size and the bad

Cons:

Noise from air-conditioning and missing my t-shirt. Someone just took it and nobody in the reception could say anything.

2026-08-15 via Nuitee
K
Karren solo_traveller us
9
My stay was good.
2026-08-15 via Nuitee
T
Tarq extended_group sa
9
2026-08-13 via Nuitee
T
Tom couple us
9
Very good
Pros:

Location and clean

Cons:

Blinds /drapes could use updating

2026-08-09 via Nuitee
T
Tiffany family_with_children us
6
2026-08-09 via Nuitee
D
Dan solo_traveller us
8
2026-08-09 via Nuitee
L
LEBG7 solo_traveller ec
9
Pros:

La.comidad y el.deayauno

2026-08-06 via Nuitee
D
Dan solo_traveller us
8
2026-08-05 via Nuitee
R
Ryan family_with_children us
3
Good area, but dirty in need of repair
Pros:

In good area. The staff was very helpful and friendly. The included breakfast was great.

Cons:

The room was very dirty and in need of repair. Our bedroom also had mold. The pool area was dirty also and smelled too strong of chlorine. The ground was also dirty and not well ventilated.

2026-08-02 via Nuitee
M
Michael couple us
7
Best Western Provo was convenient. The price was right and room was comfy. Too bad about the water leak.
Pros:

The property is very convenient to BYU and the surrounding areas of Provo.

Cons:

The shower nozzle leaked causing our clothing, the ceiling, the walls, the extra towels and anything close by to be completely drenched in water. It was a mess. I asked for housekeeping, that didn’t happen. The repairman fixed the shower faucet, but left all the wet towels on the ground, water still dripping from the ceiling. Needless to say, that was disappointing.

2026-08-02 via Nuitee
R
Rick couple us
9
2026-07-25 via Nuitee
R
Reed couple us
9
We were only there to sleep one night so didn't experience anything else
2026-07-24 via Nuitee
P
Philip extended_group us
7
2026-07-20 via Nuitee
Z
Zoe couple us
4
2026-07-18 via Nuitee