Crowne Plaza Edison by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.1 (677 reviews)
2055 Lincoln Highway , Edison , US
+1 732-287-3500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly/helpful staff (many mentions)
Convenient location near shops and parking
Spacious rooms
Good breakfast/restaurant
Ample parking available
Cons:
Inconsistent front-desk/customer service and voucher handling
Housekeeping delays and occasional missed setup (e.g., sofa bed linens)
Breakfast sometimes extra/limited variety
No porter/bellman and slow elevators
Occasional maintenance issues (locks)

Categories

Cleanliness
8.5
Multiple mentions of 'clean', 'very clean', and comfortable rooms; a few isolated issues (delay in room cleaning, bed linen for sofa bed) lowered perfection but overall cleanliness is strong.
Service
7.9
Many reviewers praise friendly and helpful staff, early check-in and restaurant service; however there are repeated service failures (long front-desk waits, poor handling of vouchers/children, late delivery of requested water, complaints about customer service) producing mixed sentiment.
Location
8.5
Consistently described as convenient, near shops/restaurants with good parking; one comment noted it was away from major attractions but overall location sentiment is positive.
Room Quality
8.4
Rooms described as spacious, well furnished, quiet and comfortable with good beds; a few maintenance issues reported (locked bathroom incident, elevators slow) but room quality is generally strong.
Amenities
7.5
Good parking and basic conveniences noted; however lack of porter/bellman, slow elevators and limited variety in breakfast are recurring minor negatives that temper overall amenities rating.
Value for Money
7.7
Several 'value for money' remarks and positive notes on comfort; offset by comments that breakfast is extra/pricey and a few who felt the stay was not worth the price, yielding mixed-to-fair value perception.
Food and Beverage
8
Breakfast and restaurant receive multiple positive mentions (good spread, excellent restaurant staff and food); isolated service/voucher incidents at breakfast lower this slightly but overall F&B is favorable.
Overall Experience
8.3
Many reviewers describe pleasant, memorable stays and willingness to return/recommend; significant negative anecdotes (poor customer interactions, inhuman treatment claim) reduce the overall experience from excellent to solidly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Shuttle Service and Free WiFi
Located in Edison, New Jersey, our hotel offers a complimentary area shuttle service and free WiFi. Each guest room features a flat-screen TV, work desk, and tea/coffee maker. Upgrade to rooms with a cozy seating area for added comfort.

Fitness and Business Amenities
Enjoy access to our fitness center and business facilities during your stay. Whether you're here for work or leisure, we have you covered. Indulge in delicious meals at Christie's Bar & Bistro, open for breakfast, lunch, and dinner.

Explore Nearby Attractions
With Menlo Park Mall, Liberty State Park, Rutgers University, and Newark Liberty International Airport just a short distance away, there's plenty to see and do near our hotel.

Book your stay now and experience comfort and convenience at our hotel in Edison!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Guest Reviews

8.1
Based on 677 reviews
Cleanliness: 8.5
Service: 7.9
Location: 8.5
Room Quality: 8.4
Amenities: 7.5
Value for Money: 7.7
Food and Beverage: 8
Overall Experience: 8.3
S
Smith • family_with_children • us
9
value for money
Pros:

Great place to stay, Spacious rooms , clean

Cons:

away from major attractions,

2026-10-26 • via Nuitee
S
Smith • family_with_children • us
9
2026-10-26 • via Nuitee
P
Parminder • couple • us
3
2026-10-24 • via Nuitee
S
Sara • family_with_children • dk
5
Pros:

God aftensmad i restauranten og god morgenmad.

Cons:

Støj på værelset. De havde ikke redt op til vores børn på sovesofaen, måtte bede om linned flere gange og til sidst fik vi det og skulle selv ligge det på. Ved morgenmaden, havde de glemt at give os voucher pg da vi så gik dem
I receptionen, sagde manden i restauranten at vores børn var for store til at spise på børnebilletter, pg blev sur.

2026-10-23 • via Nuitee
S
Stephen • solo_traveller • us
10
Cons:

Had to wait 30mins for them to clean the room.

2026-10-23 • via Nuitee
A
Alisia • couple • us
5
I summed it up already
Pros:

For the event I was going to it was perfect spot for us

Cons:

I didn’t like that it didn’t have free breakfast for the price that you pay for a room the breakfast was an additional price that didn’t make

2026-10-21 • via Nuitee
J
Jose Roberto • couple • es
10
Calidad precio justo
Pros:

Era cómodo y amplio además que el personal fue extremadamente amable

2026-10-20 • via Nuitee
G
G • couple • us
10
Exactly what me and my Wife needed.
Pros:

Very friendly staff, and the location was easy to get to. Lots of parking was available during my stay. The room was clean and well furnished for comfort. The bed and sleep were probably the best part. The rooms are quiet; I didn't hear other people unless they were talking loudly while passing the room. Honestly, I will be going back there again.

Cons:

The elevators seem to take forever.

2026-10-20 • via Nuitee
V
Vishal • family_with_children • us
5
Decent
Pros:

Great

Cons:

My son was trapped in the bathroom for 45 minutes due to lock issues

2026-10-19 • via Nuitee
R
Rossella • family_with_children • it
1
2026-10-19 • via Nuitee
M
Myles • couple • gb
8
2026-10-18 • via Nuitee
S
Syrita • family_with_children • us
9
Pros:

I am grateful that I am able to stay at the hotel when I come to visit my family in the state. It's local to my family and clean and comfortable. Also located near alot of stores and shops

2026-09-17 • via Nuitee
A
Adeyemi • solo_traveller • gb
10
Booking.com messed up my booking but Crowne plaza staff fixed things for me
2026-09-16 • via Nuitee
M
Muhammad Aslam • family_with_children • ae
8
Good Clean hotel at a convenient location
Pros:

spaciousness and cleanliness and convenient location

2026-09-15 • via Nuitee
F
FERNANDO • solo_traveller • us
10
Pros:

everything

Cons:

didn't stay longer

2026-09-11 • via Nuitee
R
Renu • solo_traveller • in
2
Inhuman treatment
Cons:

I asked for drinking water bottles at 8am as my stay was for 2 days.. I was told that only when housekeeping staff comes for cleaning room, I will be given the free water bottles due to me.. inspite of repeated requests, I was given water only after 3pm.. they could not understand the simple thing that someone asking for water at 8am cannot be asked to wait till 3-4 pm. this is inhuman and cruel

2026-09-11 • via Nuitee
R
Raj • solo_traveller • in
8
2026-09-09 • via Nuitee
A
Ali • solo_traveller • ca
8
2026-09-08 • via Nuitee
L
Leslie • extended_group • ca
9
Comfortable with excellent service
Pros:

Staff and restaurant are excellent
The restaurant staff go above and beyond always great service and food

2026-08-28 • via Nuitee
G
Gomez • couple • co
6
Pros:

Na

Cons:

Na

2026-08-27 • via Nuitee