New Otani Inn Tokyo

Hotels
8 (471 reviews)
Shinagawa-ku, Osaki 1-6-2 , Tokyo , JP
+81 3-3779-9111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and stylish rooms
Great staff service
Convenient location
Cons:
Some rooms uncomfortable
Issues with bed sizes and AC

Categories

Cleanliness
8.75
Rooms were very clean and stylish.
Service
8.75
Staff's response was very good.
Location
8.75
Conveniently located near Osaki station and commercial areas.
Room Quality
6.75
Some reviews mentioned discomfort with beds and central AC.
Amenities
7.75
Amenities such as variety of breakfast options were appreciated.
Value for Money
7.75
Unbeatable quality-price ratio compared to other Tokyo hotels.
Food and Beverage
7.75
Breakfast variety and quality were well received.
Overall Experience
7.75
Overall well-rated experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:04

Property Description

Stylish Rooms and Convenient Location
New Otani Inn Tokyo, located next to JR Osaki Train Station, offers stylish rooms with modern art decor and en suite bathrooms. Guests can relax in a linen yukata robe, watch TV, and enjoy a soak in the bathtub.

Easy Access to Transportation and Nearby Areas
The hotel is directly connected to Yamanote Line’s Osaki Station, making it convenient for guests to explore Tokyo. With just a short train ride, guests can reach popular areas like Shinjuku, Marunouchi, and Odaiba within 20 minutes.

Dining and Leisure Options
Guests can indulge in traditional Kaiseki meals at Funachaya Restaurant or unwind at The Lounge with tea during the day and cocktails in the evening. Bar Outrigger offers a cozy ambiance to enjoy drinks at its polished counter.

Experience comfort and convenience at New Otani Inn Tokyo. Book your stay now for a memorable Tokyo getaway.

Important information:

Twin rooms can accommodate an extra bed at an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8
Based on 471 reviews
Cleanliness: 8.75
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.75
Y
Yu-Sheng • extended_group • us
9
早餐$2000不值得
Pros:

交通方便

Cons:

保管，心裡要付錢，因為我們會都還要住

2026-10-29 • via Nuitee
N
NAGAHAMA • solo_traveller • us
5
ロケーションは抜群に良く館内も綺麗ではあるが、インターネット環境は国際レベルではないと感じた宿泊だった
Pros:

ロケーションとスタッフの対応が非常に良かった

Cons:

Free Wi-Fiが非常に弱く、WEB会議には使用出来なかった。アメリカ在住なのでアメリカのホテルWi-Fiと比較すると、顧客クレームが入る程の酷いレベルだと思われた。

2026-10-29 • via Nuitee
A
AYAKA • couple • jp
3
場所が良いだけでほか最悪。もう泊まらない。
Pros:

立地のみ

Cons:

受付の方と目が合わない

WiFiが繋がらない
⇒フロントに連絡したが対策はない、込み合ってるとそのような事が起こる。と言われましたが、込み合って無さそうな深夜2時から4時の間も繋がらない。朝方も繋がりませんでした。こんなホテルは今までなかったです。

入室時清掃してあるのかと思ってしまうぐらいのクオリティー
⇒トイレ茶色い水あとありました。

2026-10-26 • via Nuitee
T
Tetsugen • solo_traveller • jp
7
交通至便、駅近
Pros:

大崎駅直結

2026-10-26 • via Nuitee
W
William Washeleski • couple • us
10
2026-10-24 • via Nuitee
N
Norya • extended_group • fr
8
Pros:

Chambre triple spacieuse, belle SDB et proximité des transports

2026-10-22 • via Nuitee
S
SEO • couple • jp
10
2026-10-21 • via Nuitee
D
Devid • family_with_children • nz
7
2026-10-19 • via Nuitee
R
Risa • solo_traveller • jp
5
総合的には快適でした！
Pros:

意外と広くてキャリーケースを2人で広げても余裕でした。

Cons:

ユニットバスが換気扇がついておらず、シャワーを浴びていると蒸せる感じがありました。

2026-10-19 • via Nuitee
國和 • solo_traveller • jp
8
快適
Pros:

スタッフがよかった。

Cons:

部屋が少し古く感じた

2026-10-19 • via Nuitee
T
Tadashi • solo_traveller • jp
8
2026-10-17 • via Nuitee
T
Takeshi • couple • jp
8
2026-10-17 • via Nuitee
D
Dudley-Berrios • solo_traveller • us
7
2026-10-14 • via Nuitee
E
Eiko • couple • jp
8
2026-10-11 • via Nuitee
K
KIYOMI • extended_group • jp
8
立地条件が最高
Pros:

駅から近くでよかった。

Cons:

部屋からフロントへの対応が冷たく感じた。

2026-10-11 • via Nuitee
M
Momoka • extended_group • jp
9
2026-10-10 • via Nuitee
I
Iguchi • solo_traveller • jp
7
2026-10-07 • via Nuitee
R
retsuko • solo_traveller • jp
8
2026-09-18 • via Nuitee
N
NAGATOSHI • solo_traveller • jp
5
便利
Cons:

隣の部屋の音が響いてうるさかった。

2026-09-13 • via Nuitee
M
Momo • couple • jp
9
2026-09-11 • via Nuitee