New Otani Inn Tokyo

Hotels
8 (422 reviews)
Shinagawa-ku, Osaki 1-6-2 , Tokyo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
See all facilities

Review Highlights

Pros:
Clean and stylish rooms
Great staff service
Convenient location
Cons:
Some rooms uncomfortable
Issues with bed sizes and AC

Categories

Cleanliness
8.75
Rooms were very clean and stylish.
Service
8.75
Staff's response was very good.
Location
8.75
Conveniently located near Osaki station and commercial areas.
Room Quality
6.75
Some reviews mentioned discomfort with beds and central AC.
Amenities
7.75
Amenities such as variety of breakfast options were appreciated.
Value for Money
7.75
Unbeatable quality-price ratio compared to other Tokyo hotels.
Food and Beverage
7.75
Breakfast variety and quality were well received.
Overall Experience
7.75
Overall well-rated experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:04

Property Description

Stylish Rooms and Convenient Location
New Otani Inn Tokyo, located next to JR Osaki Train Station, offers stylish rooms with modern art decor and en suite bathrooms. Guests can relax in a linen yukata robe, watch TV, and enjoy a soak in the bathtub.

Easy Access to Transportation and Nearby Areas
The hotel is directly connected to Yamanote Line’s Osaki Station, making it convenient for guests to explore Tokyo. With just a short train ride, guests can reach popular areas like Shinjuku, Marunouchi, and Odaiba within 20 minutes.

Dining and Leisure Options
Guests can indulge in traditional Kaiseki meals at Funachaya Restaurant or unwind at The Lounge with tea during the day and cocktails in the evening. Bar Outrigger offers a cozy ambiance to enjoy drinks at its polished counter.

Experience comfort and convenience at New Otani Inn Tokyo. Book your stay now for a memorable Tokyo getaway.

Important information:

Twin rooms can accommodate an extra bed at an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 2500 per day.

Location

Guest Reviews

8
Based on 422 reviews
Cleanliness: 8.75
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.75
O
Orawan • extended_group • th
8
2026-05-30 • via Nuitee
佐々木 • couple • jp
7
良かったです
Pros:

とにかく立地が良い

Cons:

外国人が多く、多少うるさい

2026-05-29 • via Nuitee
• family_with_children • fr
8
2026-05-29 • via Nuitee
M
Maggie • couple • tw
8
房間隔音不錯，安靜好眠。 樓下有超市和藥妝，採買便利。連住3晚很滿意，如空調系統改善則更佳！
Pros:

交通便利，大崎站可直通飯店行李拖行方便。

Cons:

舊式空調系統，無法自行調節溫度

2026-05-26 • via Nuitee
L
Luis • solo_traveller • jp
8
Pros:

Ubicación

Cons:

Olía a cigarro

2026-05-25 • via Nuitee
F
Francis Ibay • solo_traveller • au
4
Pros:

The staff was nice and very accomodaing andIt's close to a lot of shops and train station.

Cons:

The pricing is too expensive for what you get, the rooms were old and the TV is old that doesn't even have YouTube or Netflix. The WiFi is also terrible compared to other hotels that we stayed at. I would look around for better places

2026-05-23 • via Nuitee
A
Abasin • solo_traveller • nl
7
2026-05-18 • via Nuitee
T
Timm • solo_traveller • de
9
2026-05-17 • via Nuitee
K
KINUYO • couple • jp
8
快適
Pros:

駅が近い
地下にスーパー

Cons:

レストランの充実

2026-05-13 • via Nuitee
佐藤 • solo_traveller • jp
8
2026-05-12 • via Nuitee
T
Takeshi • couple • jp
7
2026-05-11 • via Nuitee
麻耶 • couple • jp
7
恐怖の宿..です。
Pros:

駅が直結で移動にとても便利でした。

Cons:

夜中に...隣の部屋から女性のわめき声と、壁をもの凄い強さで叩いて？いるのか..あまりの大きな音が続き
恐怖を感じるほどでした。30分以上は、男女の喧嘩する声が丸聞こえで、女性が大声で、助けて〜とか
この人に殺される〜とか、他にも色々と、叫んでいました。ギャーギャーわめいて、1時間もした頃には静かになりましたが、本当に迷惑でした。　喧嘩するなら、外でしてほしいと思いますね。施設が悪いとかではないですが、騒いだら迷惑料を追加とかしてほしいです。それで周辺のお部屋にサービスしてもらいたいなあと思うほど、ひどかったです。こんな体験は、初めてでした。

2026-05-10 • via Nuitee
T
TSUKASA • extended_group • jp
4
2026-05-08 • via Nuitee
S
SHIGERU • solo_traveller • jp
5
Pros:

駅から近い

Cons:

部屋が古い

2026-05-02 • via Nuitee
D
David • couple • il
10
Good location
Pros:

Nice hotel

Cons:

None

2026-04-30 • via Nuitee
H
HIZURU • couple • jp
4
2026-04-24 • via Nuitee
F
Fa CHEN • solo_traveller • jp
6
Pros:

交通便利です

Cons:

二泊ですが２日目の掃除が適当で綺麗でわないです
部屋上の階の音の音がうるさいです

2026-04-23 • via Nuitee
M
Marcio • couple • br
10
2026-04-21 • via Nuitee
C
chenhao • couple • cn
7
2026-04-19 • via Nuitee
C
chenhao • couple • cn
7
2026-04-19 • via Nuitee