Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Clean facilities
Cons:
Uncomfortable beds
Poor breakfast
Small rooms

Categories

Cleanliness
8.31
Cleanliness mentioned positively but some complaints about room odors.
Service
9.28
General friendliness and attentiveness of the staff highlighted positively.
Location
9.32
Location praised for being convenient and close to event centers.
Room Quality
7.77
Consistent complaints about room size and bed comfort.
Amenities
7.8
Mixed reviews with missing amenities such as swimming pool and complimentary water.
Value for Money
8.76
Standard quality for this hotel tier, value perception mixed due to misleading advertising.
Food and Beverage
7.31
Complaints about breakfast quality, but positive mentions of the restaurant.
Overall Experience
8.68
Overall satisfaction with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:08

Property Description

Modern Comfort and Convenience

Located in Torreón, Ibis Torreon offers a comfortable stay with air-conditioned rooms featuring free WiFi and city views. The hotel provides a garden, terrace, and a restaurant for guests to unwind.

Well-Equipped Rooms

Each room at Ibis Torreon is furnished with a desk, flat-screen TV, and cozy bed linens. The private bathrooms are stocked with fresh towels for your convenience.

Convenient Amenities

Start your day with a delicious breakfast at the hotel offering à la carte and American options. Additionally, guests can benefit from the business center, vending machines, and 24/7 multilingual reception for a hassle-free stay.

Experience modern comfort and convenience at Ibis Torreon. Book your stay now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TRC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 361 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 8.68
A
Alberto • solo_traveller • mx
10
2026-06-27 • via Nuitee
D
Diego • family_with_children • mx
10
Excelente hotel
Pros:

exelente sirvicio, buena comida, las camas estan de lujo

Cons:

, lo unico malo es que el estacionamiento no es muy grande

2026-06-22 • via Nuitee
M
MACIAS • family_with_children • mx
10
estancia agradable
Pros:

las instalaciones, trato amable y el cafe!

2026-06-17 • via Nuitee
R
Rodrigo • solo_traveller • mx
10
2026-06-12 • via Nuitee
A
Arenas • solo_traveller • mx
9
APENAS ACEPTABLE.
Pros:

DESAYUNO ACEPTABLE...............................
BUENAS ALMOHADAS
LIMPIEZA
UBICACION

Cons:

NO TIENEN SERVICIO DE TRANSPORTE AL AEROPUERTO
PERSONAL DE RECEPCION INDÍFERENTE
PLANCHAR EN EL PASILLO A LA VISTA DE TODOS ES TODA UNA EXPERIENCIA
SERVICIO DE CAFE EN RECEPCION, OTRA EXPERIENCIA, DESDE LUEGO QUE TERMINE SALIENDO AL OXXO A COMPRAR UNO.

2026-06-12 • via Nuitee
R
Rodrigo • solo_traveller • cl
8
2026-06-02 • via Nuitee
A
Alejandro • extended_group • mx
5
Mala
Cons:

Queriamos cenar nuestros alimentos cuando llegamos a las 12:00 am ya que a esa hora los restaurantes estan cerrados. Le preguntamos a la señorita de la recepción si habia algun lugar para poder cenar y nos comento que si pero que hasta a las 12:30 am teniamos para quitarnos de ahi. Cosa que se me hizo muy molesto ya que somo huespedes y merecemos tener un espacio para poder cenar al menos sin presiones. Eramos un grupo de 6 personas unicamente.

2026-06-01 • via Nuitee
P
Pepe B • solo_traveller • mx
9
Pros:

La ubicación y la habitación es comoda

Cons:

Se desprograma la Tc y se batalla un poco

2026-05-31 • via Nuitee
A
Angela Korina • couple • mx
10
ESTUVE SOLO UNA NOCHE POR QUE ME SURGIO UN IMPREVISTO PERO TODO ME PARECIO EXELENTE
Pros:

ESTA BONITO EL LUGAR EN RELACION AL PRECIO, SI ME QUEDARIA DE UEVO EN UN HOTEL DE ESTOSM

Cons:

TODO OK

2026-05-27 • via Nuitee
F
Francisco • solo_traveller • mx
10
Pros:

La atención de su personal, la habitación muy limpia

2026-05-25 • via Nuitee
F
Francisco • solo_traveller • mx
10
Pros:

Instalaciones

Cons:

Estacionamiento

2026-05-20 • via Nuitee
J
JOSE MARIA • family_with_children • mx
10
Pros:

la ubicacion del evento a donde fui, ya que estaba cercas y no batalle para llegar

Cons:

que en la regadera se salia el agua y la television la tenia que estar apagando y programarla para ver

2026-05-19 • via Nuitee
L
Leonardo • solo_traveller • mx
10
Pros:

Todo muy bien 👌

2026-05-13 • via Nuitee
O
Ortiz • couple • mx
8
bien
Pros:

lejos del centro, no incluía desayuno mi servicio.

Cons:

mas amplia la habitación y el baño.

2026-05-07 • via Nuitee
R
Rocío • solo_traveller • mx
10
2026-05-04 • via Nuitee
A
antoniomarvel • solo_traveller • mx
2
2026-05-04 • via Nuitee
M
Martinez • solo_traveller • mx
9
Pros:

Instalaciones

Cons:

La persona que nos atendió al hacer el check in. Para nada amable. No nos explico nada

2026-05-02 • via Nuitee
M
maria ana del carmen • solo_traveller • mx
10
2026-04-30 • via Nuitee
C
Carol • couple • ca
1
From Favourite to Never Again
Pros:

Location
Patio restaurant
Pet friendly

Cons:

Staff is no longer positive or engaging
Bedding was minimal to inadequate
Price increase for pets
Fine for miniature short hair dachshunds hair in bed despite paying extra pet fee
Paid pesos cash for pet hair BUT still have not received pet deposit back

2026-04-30 • via Nuitee
H
HERNANDEZ • solo_traveller • mx
10
2026-04-28 • via Nuitee