Holiday Inn Express - Williamsburg Busch Gardens Area by IHG

Hotels
•
Holiday Inn Express
8.8 (1009 reviews)
480 McLaws Circle , Williamsburg , US
+1 757-220-1100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location near Busch Gardens/Water Country USA
Very clean rooms and comfortable beds
Friendly, helpful staff (multiple mentions of Amber)
Large, updated/modern rooms
Good, varied breakfast offerings
Cons:
Occasional cleanliness problems (moldy shower curtain, musty hallways)
Shower low water pressure, noisy AC and thermostat limitations
Undisclosed deposit/incidental charge not returned for some guests
Perceived value mixed; one comment called it expensive for a chain
No free bottled water or bottle-filling station; missing waffle maker

Categories

Cleanliness
9
Generally very clean rooms and beds repeatedly praised; isolated issues reported (moldy shower curtain, brown stains in one bathroom, occasional musty hallways, missed towels/bed-making incidents).
Service
9.3
Staff repeatedly described as friendly, helpful and accommodating (specific praise for Amber); a small number of comments noted communication issues or one report of unprofessional behavior.
Location
9.5
Excellent location for Busch Gardens/Water Country USA — many guests cited a 2–5 minute drive and proximity to attractions as a major positive.
Room Quality
8.9
Rooms described as large, modernized and comfortable with great beds; some negatives include low shower water pressure, mattress discomfort for one guest, AC noise and thermostat limits.
Amenities
8.4
Good on-site amenities noted (breakfast variety, coffee, toiletries stocked); gaps mentioned include no free bottled water, no bottle-filling station and missing waffle maker.
Value for Money
8
Mixed perceptions: several guests said the stay was good value or affordable, while a few found it pricey for a chain; undisclosed deposit/incidental charge complaints negatively affected perceived value.
Food and Beverage
8.7
Breakfast frequently praised (varied selections, turkey sausages); some guests requested real eggs or a waffle maker, but overall F&B was seen as a strong point.
Overall Experience
8.6
Mostly positive overall stays with consistent praise for cleanliness, staff, location and breakfast; a handful of room/amenity/service issues and deposit concerns tempered a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Amenities

An outdoor pool and a fitness center set the scene at this Williamsburg, Virginia hotel. Guests can unwind by the pool or stay active in the well-equipped fitness center.

Convenient Location

Situated just 2.4 km from Busch Gardens amusement park, this Holiday Inn Express offers easy access to the area's top attractions. The College of William and Mary and Colonial Williamsburg are also a short drive away.

Modern Comforts

Rooms at the Holiday Inn Express Williamsburg Busch Gardens Area are designed for convenience and comfort. With free High-Speed Internet, a microwave, refrigerator, and flat-screen TV in every room, guests can relax and stay connected throughout their stay.

Book now to experience the perfect blend of relaxation and adventure at the Williamsburg Holiday Inn Express!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

8.8
Based on 1009 reviews
Cleanliness: 9
Service: 9.3
Location: 9.5
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8
Food and Beverage: 8.7
Overall Experience: 8.6
K
Kathleen • couple • us
9
We had a nice time.
2026-10-31 • via Nuitee
R
Rick • couple • us
10
2026-10-28 • via Nuitee
J
John • family_with_children • us
10
Pros:

Excellent location for a trip to Busch Gardens. Literally a 2min drive. Beds were very comfortable, staff is super friendly. Very clean rooms

Cons:

Liked it all

2026-10-27 • via Nuitee
A
Angela • family_with_children • us
9
Large room
Pros:

Close to attractions

Cons:

Expensive for a chain hotel - but room was large

2026-10-26 • via Nuitee
W
Warren • family_with_children • us
7
Good before and good breakfast.
Pros:

Good

Cons:

Bathroom sink not in with tub and toilet.

2026-10-12 • via Nuitee
K
Kari • solo_traveller • us
8
It was a nice stay, convenient location, and had all the amenities you need without breaking the bank.
Pros:

Convenient

Cons:

The hallways smelled a tiny bit musty but rooms were great

2026-10-08 • via Nuitee
C
Christopher • family_with_children • us
10
Pros:

Clean, location, breakfast!

2026-09-16 • via Nuitee
D
Deidre • solo_traveller • us
7
Pros:

Comfy . Good location. Great staff . Good coffee and breakfast

Cons:

Still awaiting incidental to be on card

2026-09-15 • via Nuitee
:
:David • solo_traveller • us
10
Pros:

Very clean, pleasant employees.

2026-09-14 • via Nuitee
D
Donald • family_with_children • us
8
2026-09-14 • via Nuitee
C
colley • solo_traveller • us
9
Pros:

How clean and the condition of the rooms

Cons:

I wished the rooms temperature went below 67 degrees

2026-09-14 • via Nuitee
E
Edward • couple • us
6
Our stay was average
Pros:

The breakfast was great and staff was very helpful..

Cons:

Not enough towels left in our room after it was cleaned and the beds were not made up..

2026-09-13 • via Nuitee
R
Richard • solo_traveller • us
6
Pros:

Room was large.

Cons:

Undisclosed deposit upon arrival that has not been returned. I couldn't understand the staff, but he was very nice.

2026-09-09 • via Nuitee
E
Elaine • solo_traveller • us
5
Pros:

Location

Cons:

Mattress. Woke up with neck cramp. Breakfast would have been better with real eggs. AC was noisy.

2026-09-08 • via Nuitee
K
Kevin • solo_traveller • us
10
Excellent
Pros:

Staff was nice and the rooms were clean and the rooms were stocked very nicely with hand soap, shampoo, conditioner and lotion.

2026-09-05 • via Nuitee
S
steven whitehead • solo_traveller • us
10
2026-08-31 • via Nuitee
J
Joseph • couple • us
10
2026-08-31 • via Nuitee
S
Sh-Keer • family_with_children • us
8
2026-08-28 • via Nuitee
A
Anthony • couple • us
9
2026-08-28 • via Nuitee
S
Semple • solo_traveller • us
9
2026-08-24 • via Nuitee