Hotel Sicomoro

Hotels
8.2 (491 reviews)
Ortiz Mena #411 col. Unidad Presidentes , Chihuahua , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Comfortable stay
Cons:
Delays in refund process
Old furniture
Maintenance issues

Categories

Cleanliness
7.41
Some guests reported issues with the maintenance and cleanliness of the rooms.
Service
8.88
Generally positive, but some guests mentioned unhelpful staff at reception.
Location
8.92
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
7.37
Some rooms were reported as outdated and in need of renovation.
Amenities
7.9
Guests appreciated the pool and functional amenities like microondas.
Value for Money
8.36
Positive reviews on price benefits, despite some additional deposit issues.
Food and Beverage
8.41
The breakfast received positive reviews while some dinner delays were noted.
Overall Experience
8.38
Overall, guests had a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:05

Property Description

Outdoor Pool, Sun Terrace, and Gym
Hotel Sicomoro boasts an inviting outdoor pool, sun terrace, and gym for guests to relax and stay active during their stay.

Convenient Location
Situated next to Plaza Galerías Shopping Centre, Hotel Sicomoro is conveniently located in Chihuahua’s main business district, just a short drive away from the historic city centre and convention centre.

Dining and Entertainment
Indulge in delicious Mexican cuisine at the hotel's restaurant, and unwind at the lobby bar offering fine wines and live piano music.

Book your stay at Hotel Sicomoro now to experience a perfect blend of comfort, convenience, and entertainment.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for MXN 100 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 491 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
J
Jema • family_with_children • mx
5
Pros:

El dasyuno bajo en calidad de variedad y preparación le falta tiempo de coccion y no esta a tiempo. Sale después de 7:20 y la ubicación excelente

Cons:

Que se tomen su tiempo de preparación . Una observación las instalaciones están dejándose caer no les dan mantenimiento muy malas codiciones

2026-07-04 • via Nuitee
B
Beto • couple • mx
8
Excelente
2026-07-04 • via Nuitee
L
Lluvia Arely Rios Felix • solo_traveller • mx
10
2026-07-02 • via Nuitee
I
Iram • family_with_children • us
8
Bueno
Cons:

Que la alberca hubiera estado más limpia se veía verde y tenía basura dentro de la alberca

2026-07-02 • via Nuitee
A
Anabel • family_with_children • mx
8
buen servicxio y ubicacion
Pros:

la ubicacion del hotel para mi necesidad estuvo excelente y el desayuno muy rico

Cons:

el personal amable solo una persona de recepcion que fue la que nos recibio su trato era un tanto mm hostil pero todos los demas muy muy bien y tambien la alberca no estaba limpia y no pudimos utilizarla por lo mismo

2026-07-01 • via Nuitee
R
Ramiro • solo_traveller • mx
8
Pros:

Atencion

Cons:

Muy Suecia la alfombra

2026-07-01 • via Nuitee
B
Brenda • couple • us
3
Not too happy 😕
Pros:

Location

Cons:

The shower in the bathroom was dirty. And The old and torned towels. The drawers of the dresser opened by themselves. There was no iron and the curtains of the room window were torned and did not close completely. And above all, there is no elevator!!

2026-06-30 • via Nuitee
E
Elizabeth • solo_traveller • mx
8
2026-06-30 • via Nuitee
J
Jose • solo_traveller • mx
5
Pros:

Habitaciones amplia , limpia y comoda

Cons:

Desayuno se necesita ampliar el.horario , llegaba a las 9:20 y ya no había fruta ni yogurt, ni pan dulce , café ......

2026-06-29 • via Nuitee
J
Jayo • family_with_children • mx
8
2026-06-29 • via Nuitee
S
susana • solo_traveller • mx
7
2026-06-29 • via Nuitee
H
Hector • solo_traveller • mx
2
Cons:

La recepcionista de cabello blanco se portó súper amable pero la habitación deja mucho que desear El aire acondicionado no enfriaba se sentía muy caliente el cuarto,la habitación olía a orines

2026-06-29 • via Nuitee
G
Guzman Morales • solo_traveller • mx
10
2026-06-29 • via Nuitee
G
Guzman Morales • solo_traveller • mx
10
2026-06-29 • via Nuitee
R
Ricoy • solo_traveller • mx
5
Pros:

La comida

Cons:

La falta de criterio del.persinañ.para tomar decisiones

2026-06-28 • via Nuitee
A
avendaño • family_with_children • mx
9
Familiar, excelente
Pros:

El desayuno muy rico, se agradecería mas variedad en la barra de frutas y yogurt

Cons:

La alberca podría haber estado mas limpia. Pero las instalaciones muy bonitas

2026-06-28 • via Nuitee
C
Charlieboy915 • solo_traveller • us
10
Pros:

Pretty good very comfortable

Cons:

There were nothing bad everything good.

2026-06-26 • via Nuitee
A
ALEJANDRO • solo_traveller • mx
10
Pros:

El trato de la gente

Cons:

Todo estuvo muy bien gracias

2026-06-25 • via Nuitee
L
Lizeth • family_with_children • us
10
2026-06-23 • via Nuitee
R
Riicky Rickk • solo_traveller • mx
8
Muy buen lugar, excelente desayuno Económico y muy bien ubicado
Pros:

Económico
Bien ubicado
Excelente desayuno bufet
El sr que toca el piano. Super

Cons:

La alberca sucia

2026-06-23 • via Nuitee