Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Great room quality
Cons:
Heating issues in the room
Small bathroom relative to room size

Categories

Cleanliness
8.75
General positive sentiment about the hotel being clean and well-maintained.
Service
9.25
Staff were friendly and accommodating, providing thoughtful gestures.
Location
8.25
Conveniently located near public transport but slightly far from city center.
Room Quality
9.25
Rooms were described as functional and comfortable with nice design touches.
Amenities
9.25
Excellent amenities including a rooftop pool, spa, and high-quality breakfast.
Value for Money
8.75
Generally considered fairly priced for the quality offered regarding amenities.
Food and Beverage
9.25
Breakfast was repeatedly praised for quality and variety.
Overall Experience
9.25
Guests reported a lovely stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:24

Property Description

Stunning Panoramic Terrace and Top-floor Amenities
Experience luxury at Hotel Kraft with a panoramic terrace boasting a roof garden, restaurant, and a heated winter swimming pool.

Comfortable Rooms and Convenient Location
Indulge in rooms with air conditioning, TV, and minibar, along with daily buffet breakfast. The hotel's proximity to Santa Maria Novella Train Station and top attractions like Santa Maria del Fiore Cathedral make it a prime choice.

Tranquil Setting and Parking Options
Nestled in a quiet residential area near the River Arno and Ponte Vecchio, Kraft Hotel offers a peaceful retreat. Opt for convenient parking at a nominal fee for a hassle-free stay.

Book now for an unforgettable stay at Hotel Kraft in Florence!

Important information:

When booking more than 6 rooms, please note that different conditions may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

9
Based on 1634 reviews
Cleanliness: 8.75
Service: 9.25
Location: 8.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
J
Junghee solo_traveller us
5
2026-06-13 via Nuitee
A
Amasa family_with_children us
10
Beautiful!
Pros:

Wonderful ambience and comfortable large rooms. Light and bright with everything we needed. We also loved the staff, particularly Igor who gave us several great recommendations and was very genuine. We loved the rooftop terrace. Gorgeous view.

Cons:

Could have used some darkening curtains. Was a bit bright in the mornings.

2026-06-13 via Nuitee
S
Sigurrós solo_traveller is
9
Pros:

Perfect location. Staff was great and the hotel perfect!

2026-06-12 via Nuitee
A
Angelo couple us
10
2026-06-10 via Nuitee
B
Bernd couple be
8
goed meegevallen
Pros:

Een superbed op de kamer; nooit zo gemakkelijk in een vreemd bed hebben kunnen slapen. de terasse en het bovenste deel. zalig om 's avonds nog een glas te drinken. super vriendelijke medewerkers

Cons:

Omdat je op de weg naar de kamer 228 vanuit de lift op de 2. verdieping nog enkele trappen moet overwinnen, mogen ze hulp bij het kofferdragen aanbieden.
Het zwembad was via de bestaande ladder niet voor iedereen gemakkelijk toegankelijk;

2026-06-10 via Nuitee
E
Ellen solo_traveller us
10
Unexpected gem of a boutique style hotel
Pros:

Just so clean and charming.

Cons:

A little bit off the hustle bustle but close enough to walk to city center

2026-06-09 via Nuitee
L
Lore family_with_children be
9
Fantastisch verblijf , op onze wenken bediend. Heel attent personeel. kamers spik en span.
Pros:

Een zalige matras!! geen rugpijn!!

Cons:

wel een kleine badkamer voor met 3 en geen raam die we eens konden openzetten in de badkamer.

2026-06-09 via Nuitee
J
Jürgen couple de
9
Tolles Stadthotel, top Lage
Pros:

Sehr schönes Hotel mit gutem Frühstück und einer guten Parkmöglichkeit.

Cons:

Keine Beanstandung

2026-06-06 via Nuitee
P
Pierre couple fr
8
2026-06-04 via Nuitee
Y
Yves solo_traveller fr
10
2026-06-03 via Nuitee
X
xavier couple fr
9
2026-06-03 via Nuitee
A
arwady family_with_children us
8
Kraft is one of the better hotels. Maintenance manager Vito is excellent. From desk Alex was also
Cons:

Room small

2026-06-02 via Nuitee
D
Deborah extended_group gb
10
Lovely friendly staff and wonderful hotel. Third time I have stayed here and still hope to come back again.
Pros:

Lovely setting, especially the roof top.

Cons:

N/a

2026-06-01 via Nuitee
C
Christopher couple de
9
2026-05-31 via Nuitee
M
Mattia couple ca
8
Hotel good. Room nice and good location
Pros:

Location good. Not too far from any of the areas we wanted to visit

Cons:

Shower head in our room did not work properly and wanted to eat at hotel and told all tables reserved. If I stay here I should be able to eat here without reservation

2026-05-30 via Nuitee
L
Lanette couple us
8
2026-05-29 via Nuitee
R
Radoslav couple bg
10
Pros:

Great staff, beautiful view from the roof top restaurant at the breakfast!

2026-05-27 via Nuitee
G
Gulotta couple us
7
2026-05-27 via Nuitee
L
Laura couple us
10
Comfort and Ease in the heart of Florence
Pros:

Centrally located with nice amenities; you can get essentially everywhere in the city on foot. The pool was perfectly warm and inviting with a gorgeous view of the city. Service was on point and was appreciated at the end of a trek on foot around Florence and hiking the bell tower. The restaurant was also great. Great food, views and people.

Cons:

Honestly, there wasn’t anything we didn’t appreciate.

2026-05-27 via Nuitee
L
laura solo_traveller gb
10
Fabuloys stay
Pros:

Super clean, comfortable room. The staff were all really friendly and welcoming. Breakfast was great and the pool area an added welcome bonus in the heat. We dined here for our last night and the food was superb along with the service

Cons:

Nothing

2026-05-27 via Nuitee