Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Great room quality
Cons:
Heating issues in the room
Small bathroom relative to room size

Categories

Cleanliness
8.75
General positive sentiment about the hotel being clean and well-maintained.
Service
9.25
Staff were friendly and accommodating, providing thoughtful gestures.
Location
8.25
Conveniently located near public transport but slightly far from city center.
Room Quality
9.25
Rooms were described as functional and comfortable with nice design touches.
Amenities
9.25
Excellent amenities including a rooftop pool, spa, and high-quality breakfast.
Value for Money
8.75
Generally considered fairly priced for the quality offered regarding amenities.
Food and Beverage
9.25
Breakfast was repeatedly praised for quality and variety.
Overall Experience
9.25
Guests reported a lovely stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:24

Property Description

Stunning Panoramic Terrace and Top-floor Amenities
Experience luxury at Hotel Kraft with a panoramic terrace boasting a roof garden, restaurant, and a heated winter swimming pool.

Comfortable Rooms and Convenient Location
Indulge in rooms with air conditioning, TV, and minibar, along with daily buffet breakfast. The hotel's proximity to Santa Maria Novella Train Station and top attractions like Santa Maria del Fiore Cathedral make it a prime choice.

Tranquil Setting and Parking Options
Nestled in a quiet residential area near the River Arno and Ponte Vecchio, Kraft Hotel offers a peaceful retreat. Opt for convenient parking at a nominal fee for a hassle-free stay.

Book now for an unforgettable stay at Hotel Kraft in Florence!

Important information:

When booking more than 6 rooms, please note that different conditions may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

9
Based on 1613 reviews
Cleanliness: 8.75
Service: 9.25
Location: 8.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
M
Mattia couple ca
8
Hotel good. Room nice and good location
Pros:

Location good. Not too far from any of the areas we wanted to visit

Cons:

Shower head in our room did not work properly and wanted to eat at hotel and told all tables reserved. If I stay here I should be able to eat here without reservation

2026-05-30 via Nuitee
L
Lanette couple us
8
2026-05-29 via Nuitee
L
laura solo_traveller gb
10
Fabuloys stay
Pros:

Super clean, comfortable room. The staff were all really friendly and welcoming. Breakfast was great and the pool area an added welcome bonus in the heat. We dined here for our last night and the food was superb along with the service

Cons:

Nothing

2026-05-27 via Nuitee
G
Gulotta couple us
7
2026-05-27 via Nuitee
R
Radoslav couple bg
10
Pros:

Great staff, beautiful view from the roof top restaurant at the breakfast!

2026-05-27 via Nuitee
L
Laura couple us
10
Comfort and Ease in the heart of Florence
Pros:

Centrally located with nice amenities; you can get essentially everywhere in the city on foot. The pool was perfectly warm and inviting with a gorgeous view of the city. Service was on point and was appreciated at the end of a trek on foot around Florence and hiking the bell tower. The restaurant was also great. Great food, views and people.

Cons:

Honestly, there wasn’t anything we didn’t appreciate.

2026-05-27 via Nuitee
T
Thomas Angst solo_traveller ch
10
2026-05-26 via Nuitee
F
FLORENCE family_with_children fr
9
Top
Pros:

Le roof-top et la piscine.
La vue sur la ville.
Le personnel : gentillesse et pro

2026-05-26 via Nuitee
I
Isabelle couple fr
10
Un super sejour
Pros:

La vue - le restaurant - la chambre - le personnel - une pause auprès de la piscine chauffée - la terrasse pour le petit déjeuner - la gentillesse de tout le personnel de l’accueil à la salle de restaurant

2026-05-26 via Nuitee
couple it
10
Un’esperienza da ripetere
Pros:

Siamo stati all’Hotel Kraft già ad agosto e l’esperienza è stata davvero positiva. La posizione, a circa 20 minuti dal centro, è ideale per chi ama passeggiare: il tragitto lungo l’Arno o tra le suggestive viuzze della città rende ogni spostamento piacevole.

Un vero valore aggiunto è il ristorante/bar sulla terrazza, con una splendida vista su Firenze, così come la zona piscina: non molto grande, ma perfetta per rilassarsi sui tetti della città, in un’atmosfera unica.

Il personale è sempre gentile e professionale, con check-in e check-out rapidi ed efficienti. La camera era pulita, curata e silenziosa.

Torniamo a Firenze ogni volta che possiamo e questo hotel resta una delle nostre scelte preferite. Assolutamente consigliato.

Cons:

I prezzi dei cocktail/ bevande. Un po’ alti per ricevere più ghiaccio che contenuto :)

2026-05-26 via Nuitee
K
Krystian couple pl
9
Komfortowy i czysty hotel
Pros:

Czysto, komfortowe łóżko, klimatyzacja, wyciszenie. Miły personel, możliwość zostawienia bagaży i późniejszego wymeldowania. Smaczne jedzenie w restauracji na samej górze (fajny widok). Czysta i bezpieczna okolica hotelu. Niedaleko jeździ autobus C2.

Cons:

Skromne śniadanie i mały wybór, ale nadal warto wykupić. Mało restauracji w okolicy.

2026-05-26 via Nuitee
A
Aita14 solo_traveller fr
9
2026-05-25 via Nuitee
B
Bjørn couple no
10
2026-05-25 via Nuitee
M
Maiocchi family_with_children fr
9
Pros:

La terrazza all’ultimo piano con vista su Firenze e’ l’atout di questo albergo.
Colazione molto buona servita sulla terrazza

2026-05-25 via Nuitee
S
simond solo_traveller fr
10
Pros:

Nous avons vraiment été très bien accueillis avec un personnel toujours attentionné et aux petits soins.
Grace à tout le personnel nous avons passé une excellente semaine.
Merci encore à tous

2026-05-21 via Nuitee
E
elichi solo_traveller kr
9
2026-05-20 via Nuitee
J
Jeanine solo_traveller de
10
Pros:

Super ausgestattetes Hotel mit tollem Mobiliar, eine mega tolle Dachterrasse mit sehr warmem Pool, traumhaftem Blick über ganz Florenz und abwechslungsreichem Frühstück, Bar und auf Wunsch sehr hochwertigem Abendessen. Man könnte annehmen, es sei eine echte Sterneküche mit sehr moderaten Preisen. Und das alles oben mit der tollen Rundumsicht. Sehr zuvorkommendes Personal. Nicht weit vom Zentrum in einer ruhigen Straße.

Cons:

Alles super! Gerne wieder!

2026-05-20 via Nuitee
V
Vera couple br
10
Pros:

Abbiamo soggiornato per alcuni giorni in questo hotel e siamo ripartite con già un po’ di nostalgia. Tutto impecabile: la pulizia,la colazione, e il riordino della camera. Un ringraziamento speciale va a tutto lo staff del ristorante e in particolare a Dimitri che, insieme ai suoi colleghi, ci ha fatte sentire coccolate durante tutto il soggiorno.

2026-05-20 via Nuitee
J
JANE couple gb
10
Perfect place to stay
Pros:

The location was perfect . The roof top bar and restaurant was amazing . Staff in the bar and restaurant were brilliant . Very comfy beds - very clean . Close the train station . Good in the restaurant was very good

Cons:

Nothing

2026-05-19 via Nuitee
J
Jessica solo_traveller be
9
2026-05-19 via Nuitee