Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Great room quality
Cons:
Heating issues in the room
Small bathroom relative to room size

Categories

Cleanliness
8.75
General positive sentiment about the hotel being clean and well-maintained.
Service
9.25
Staff were friendly and accommodating, providing thoughtful gestures.
Location
8.25
Conveniently located near public transport but slightly far from city center.
Room Quality
9.25
Rooms were described as functional and comfortable with nice design touches.
Amenities
9.25
Excellent amenities including a rooftop pool, spa, and high-quality breakfast.
Value for Money
8.75
Generally considered fairly priced for the quality offered regarding amenities.
Food and Beverage
9.25
Breakfast was repeatedly praised for quality and variety.
Overall Experience
9.25
Guests reported a lovely stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:24

Property Description

Stunning Panoramic Terrace and Top-floor Amenities
Experience luxury at Hotel Kraft with a panoramic terrace boasting a roof garden, restaurant, and a heated winter swimming pool.

Comfortable Rooms and Convenient Location
Indulge in rooms with air conditioning, TV, and minibar, along with daily buffet breakfast. The hotel's proximity to Santa Maria Novella Train Station and top attractions like Santa Maria del Fiore Cathedral make it a prime choice.

Tranquil Setting and Parking Options
Nestled in a quiet residential area near the River Arno and Ponte Vecchio, Kraft Hotel offers a peaceful retreat. Opt for convenient parking at a nominal fee for a hassle-free stay.

Book now for an unforgettable stay at Hotel Kraft in Florence!

Important information:

When booking more than 6 rooms, please note that different conditions may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

9
Based on 1754 reviews
Cleanliness: 8.75
Service: 9.25
Location: 8.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
P
Pamela • extended_group • us
10
2026-09-17 • via Nuitee
R
Ron • extended_group • us
9
2026-09-15 • via Nuitee
S
Sinem • extended_group • tr
8
Pros:

Konum ve kahvaltı personel iyiyidi.

Cons:

Buzdolabında atıştıracakhiç bir şey yoktu. Banyo da kulak pamuğu, pamuk gibi acil ihtiyaçlar yoktu. QR kod okunup oda servisi bulamamdım. Cep telefonumdan oteli aradım oda servisi ve house keeping aradım, çok saçmaydı.

2026-09-14 • via Nuitee
A
Amber • couple • au
10
Perfect stay, I highly recommend!
Pros:

Beautiful hotel in a quiet but central location. I loved the roof top pool and the beautiful outside dining area

2026-09-13 • via Nuitee
A
Agneta • couple • se
10
2026-09-13 • via Nuitee
K
Kirsty • couple • gb
8
Great stay.
Pros:

Great location, nice rooms and the swimming pool and restaurant were lovely.

Cons:

Dripping shower was an issue.

2026-09-12 • via Nuitee
K
Kenneth • couple • gb
9
Highly recommended
Pros:

The staff were very helpful and pleasant

Cons:

nothing

2026-09-12 • via Nuitee
M
Miyuki • couple • jp
9
2026-09-12 • via Nuitee
H
Henrik • couple • fr
10
Pros:

Outstanding place, fabulous views over Florence

2026-09-09 • via Nuitee
P
Peter • family_with_children • je
10
Beautiful old fashioned hotel with wonderful roof top restaurant
Pros:

The view from roof top restaurant and top quality service and food

Cons:

Nothing

2026-09-08 • via Nuitee
T
Tracey • family_with_children • gb
10
Amazing staff and breathtaking views
Pros:

Fantastic friendly staff who were welcoming from the start, breakfast was great with lots to choose from with an amazing view to look at.
We enjoyed the views daily when swimming in the pool but the most impressive element was the staff they were so attentive, helpful and friendly.
On our last day it was my husband’s birthday so we made him wear a badge and the manager laughed and commented that he had 2 more years to go and he brought Prosecco and a funny cappuccino capturing the moment, it really made his day.
Thank you x

Cons:

Nothing

2026-09-07 • via Nuitee
N
Nicole • solo_traveller • ch
10
2026-09-06 • via Nuitee
L
Louise • couple • gb
9
Lovely stay and staff and service excellent
Pros:

Roof top restaurant area.

Cons:

Would have liked a coffee machine in room

2026-09-06 • via Nuitee
K
Kathryn • extended_group • gb
10
Amazing hotel and definitely worth a visit
Pros:

The hotel was amazing! The roof top area was absolutely stunning and so beautiful! The cleanness of the hotel was incredible. It’s a little gem of a hotel

Cons:

I loved the hotel, but I did find the bar manager in the evening strange and was to familiar with our party

2026-09-06 • via Nuitee
B
Ben • family_with_children • au
9
Amazing hotel in an amazing city.
Pros:

Everything, great location away from the busy tourist area but easy to walk into town. Pool is amazing, what an incredible view. Beds were comfortable, staff were so helpful… we will be back

Cons:

I’m being picky here but the shower was very slippery, that is my only criticism.

2026-09-04 • via Nuitee
T
Tijmen • couple • nl
9
2026-09-03 • via Nuitee
B
Bernhard • family_with_children • at
9
2026-09-02 • via Nuitee
J
James • couple • gb
8
2026-09-02 • via Nuitee
J
Jayne • solo_traveller • gb
10
Slept very well in a lovely fresh and comfortable bed, air con was great and room very quiet.
Pros:

Excellent location. Staff all helpful and very polite. Lots of surfaces in rooms for cases.

2026-09-02 • via Nuitee
C
Christensen • solo_traveller • dk
6
Cons:

Sound isolation between rooms is non existent

2026-09-02 • via Nuitee