Best Western Inn at the Rochester Airport

Hotels
•
Best Western
7.8 (809 reviews)
395 Buell Road , Rochester , US
+1 585-436-4400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean rooms
Cons:
Noisy
Outdated amenities
Inconsistent breakfast quality

Categories

Cleanliness
7.55
Mixed sentiments; some comments described the room as clean, others expressed issues.
Service
8.55
Generally positive feedback regarding helpful staff and shuttle service.
Location
8.55
Many reviews highlighted proximity to the airport and convenient access to FSU.
Room Quality
7.55
Complaints about outdated facilities and comfort, but some found it satisfactory.
Amenities
7.55
Limited amenities noted; breakfast quality varied among guests.
Value for Money
7.05
Reviews suggested the price did not match the condition of the hotel.
Food and Beverage
7.05
Breakfast received mixed reviews; some were satisfied while others expressed disappointment.
Overall Experience
8.55
Most guests had a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:05

Property Description

Convenient Location
Located across from the Greater Rochester International Airport and just off Interstate 390, Best Western Inn at the Rochester Airport offers easy access for travelers.

Comfortable Accommodation
The hotel provides well-equipped rooms with free Wi-Fi, work areas, and coffee makers. Guests can unwind with cable TV in their rooms, ensuring a comfortable stay.

Great Amenities
Enjoy a complimentary continental breakfast, evening cookies, and 24-hour coffee service. Stay active at the hotel's gym, providing a convenient way to keep up with your fitness routine.

For a convenient and comfortable stay near Rochester's key attractions, book your stay at Best Western Inn at the Rochester Airport.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 809 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 7.55
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 7.05
Overall Experience: 8.55
M
Melvin • solo_traveller • us
9
Pros:

Very peaceful

Cons:

The plane flying over

2026-09-20 • via Nuitee
A
Anat • family_with_children • il
8
2026-09-16 • via Nuitee
E
Elias • solo_traveller • us
10
2026-09-16 • via Nuitee
T
Thomas • solo_traveller • us
10
Exceeded my expectations!
Pros:

Excellent service! Clean rooms and comfortable bed!

Cons:

The water pressure in the shower was little low for me but was adequate.

2026-09-15 • via Nuitee
R
Ralph • solo_traveller • us
7
Stay was ok cleanness was alright we couldn’t get passed the mildew smell in the room was bad
Pros:

Reasonable

Cons:

The mildew smell in the room

2026-09-11 • via Nuitee
D
Debra • solo_traveller • us
10
Pros:

Very convent to the airport.

2026-09-11 • via Nuitee
M
Michelle • couple • us
8
Super clean room, very nice staff. Property is really old and could use a makeover
Pros:

It was very clean!!!

Cons:

Seems like the front desk staff was also covering the shuttle. A couple of times during my stay there was no one at the front desk for quite a while

2026-09-10 • via Nuitee
A
Arlene • solo_traveller • us
9
Pros:

Convenient, well throughout for the comfort of guests, friendly caring staff

2026-09-07 • via Nuitee
S
Stacy • couple • us
9
The staff members greeted everyone with a smile and were very genuine
Pros:

Very easy to get to and the airport was across the street.

Cons:

When we got off the elevator the hallway smelled like cat pee but the room did not.

2026-09-01 • via Nuitee
K
Kelly • solo_traveller • us
9
Pros:

It's cheap and convenient.

Cons:

You can tell they need an update.

2026-09-01 • via Nuitee
R
Regina • couple • us
7
2026-09-01 • via Nuitee
D
Daniel Joseph • solo_traveller • tt
10
2026-08-31 • via Nuitee
C
Cindy • couple • ca
1
Horrible Experience, Hygiene Violation, Refusal of Service & Verbal Aggression
Pros:

Nothing

Cons:

All

2026-08-29 • via Nuitee
A
Alexandra • solo_traveller • de
2
Pros:

Die Nähe zum Flughafen war top, es gab grab bags für Reisende, die früher anreisen mussten - leider nur 2 Stück für 4 Personen....

Cons:

Die Zimmer hatten einen unangenehmen Geruch, die Kaffeemaschine hat eigentlich nur braunes Wasser gebrüht, die Kissen und das Bett waren steinhart, man hat nachts die Flugzeuge sehr laut wahrgenommen

2026-08-23 • via Nuitee
J
Johannes • solo_traveller • de
8
2026-08-21 • via Nuitee
A
Andrew • solo_traveller • us
7
2026-08-21 • via Nuitee
D
Damien • solo_traveller • au
4
Low end
Pros:

The rate

Cons:

Planes flying directly overhead landing at the adjacent airport. Dirty sticky floors

2026-08-20 • via Nuitee
B
bootyman22 • solo_traveller • us
8
Pros:

Very clean and comfortable. Slept very well.

Cons:

Water pressure was a little low.

2026-08-19 • via Nuitee
C
christina • extended_group • us
8
2026-08-13 • via Nuitee
E
Elizabeth • solo_traveller • us
7
Pros:

Clean, hallways smelled good. Breakfast

Cons:

Na

2026-08-13 • via Nuitee