Hanoi Boutique House

Hotels
9 (530 reviews)
5 Thanh Ha, Hoan Kiem , Hanoi , vn

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great Location
Helpful Staff
Clean Rooms
Cons:
No Elevator
Dated Facilities
Noise Problems

Categories

Cleanliness
8.46
Rooms were noted to be clean but some concerns about old fixtures.
Service
9.43
Many positive comments about the helpful and friendly staff.
Location
9.47
Central location in Hanoi, close to attractions.
Room Quality
8.42
No windows in some rooms, and some guests found rooms dated.
Amenities
8.95
Basic amenities available but could improve.
Value for Money
8.91
Generally considered good value, although prices seen as a bit high for quality.
Food and Beverage
8.96
No specific mention, assumed standard quality.
Overall Experience
9.43
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:46

Property Description

Welcome to Hanoi Boutique House!

Convenient Location: Situated just steps away from Hanoi Old City Gate, our hotel offers easy access to key attractions like Hoan Kiem Lake and the city center.

Comfort and Convenience: Enjoy our concierge services, allergy-free rooms, and 24-hour front desk for a hassle-free stay. Stay connected with free WiFi and indulge in delicious meals at our on-site restaurant.

Explore with Ease: Take advantage of our bike and car hire services to explore the city at your own pace. Popular landmarks like Thang Long Water Puppet Theater and St. Joseph Cathedral are within walking distance.

Book your stay at Hanoi Boutique House now for a memorable experience in Hanoi!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PQC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 530 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
L
lill bill solo_traveller au
1
Black mold.mold even in shampoo. Go elsewhere
Pros:

The owner did offer a banana and some coffee

Cons:

Black mold. So much black mold. Saw 2 rooms amd both covered. The property should not be on booking.com No windows either. Owner also over charges on taxi amd water.

2026-05-19 via Nuitee
P
PIQUE couple fr
7
Bon rapport qualité prix
Pros:

Très bon accueil du personnel, ensemble satisfaisant.

Cons:

Chambre sombre basse de plafond dans un état assez moyen.

2026-05-18 via Nuitee
A
Alexander couple de
7
Conveniently located in the old quarter - spacious room
Pros:

The accommodation is conveniently located on the edge of the Old Quarter with a lot of tourist facilities (cafes, bars, restaurants, street food, travel agents, ATM, money exchange etc.). Furthermore, some tourist sights are within walking distance. There is a small bakery around the corner with some lovely and freshly baked goodies.

We had a quick check-in. It was amazing that the reception was open and we could already get into the room at 6 am when our night train arrived, for a reasonable extra price. Our room was spacious, clean and well maintained. Hot water and wifi was provided safely.

Cons:

The only negative aspect was a huge cockroach in our room that wasn't easy to catch. Well, those nasty flat mates seem to be inevitable with all the street food and open kitchens next by... :-(

2026-05-17 via Nuitee
J
Juliette solo_traveller nz
10
Great place to stay in Hanoi old Quarter
Pros:

This was such a perfect place to stay in Hanoi old quarter - tucked away down a small road away from the more touristic feeling part, but only a very short walk to feel like you're in the centre of it. The owner Mr Tien was so friendly - his welcome was heart warming. The room was comfortable and quiet, and I liked the decor. Lots of great restaurants and cafes in the area, and a short walk to the main bus stop

Cons:

Nothing

2026-05-16 via Nuitee
V
vikram couple ae
10
2026-05-15 via Nuitee
E
Elena couple ru
10
2026-05-13 via Nuitee
S
Sara solo_traveller it
9
Consigliato
Pros:

Ho potuto lasciare il mio bagaglio da loro le notti che ho passato a Sapa e ad Halong Bay, il che ha reso il viaggio molto piu’ comodo. E’ stato un grande plus

2026-05-09 via Nuitee
S
Sara solo_traveller it
9
Consigliato
Pros:

La posizione e’ ottima, la stanza e’ pulita e il proprietario e la moglie sono molto accoglienti e simpatici.
Ho prenotato un bus e il tour di 2 giorni per halong bay molto facilmente e con un buon prezzo. Mi hanno anche prenotato un driver per l’aeroporto a un buon prezzo

Cons:

La doccia era freddina ma non e’ un gran problema visto il clima caldo

2026-05-09 via Nuitee
S
Sendogan Ustaoglu solo_traveller gb
8
Pros:

If u need airport transfer then reception man can help u and its much cheaper then booking with yourself. He's nice and very friendly man and he can help u anything u need😃👌

2026-05-07 via Nuitee
M
Milja couple fi
10
Pros:

The host was really friendly and helpful

2026-05-05 via Nuitee
M
Mengfei couple cn
10
Feel like a home stay.
Pros:

The owner is very welcome and supper nice, make you feel at home.
He is also very friendly to help you if you may have any special requests.

Really nice experience and we book here because it was highly recommended by my friend.

Great location in the city center, inside the local market to be specific, and surrounded by multiple shops and restaurants.

Cons:

Nothing particularly for this price to be honest.
If you’re light sleeper then it will be noisy in the morning because it’s inside the local market.

2026-05-03 via Nuitee
D
Deborah solo_traveller it
10
2026-05-03 via Nuitee
I
Isabelle solo_traveller fr
7
Pros:

L emplacement .

Cons:

La chambre vraiment trop petite, nous avions réservé pour une chambre plus grande . C etait vraiment inconfortable avec une valise qu on ne pouvait meme pas ouvrir

2026-04-29 via Nuitee
L
Lachlan solo_traveller nz
10
Pros:

The staff were very friendly. Good location and comfortable room.

2026-04-26 via Nuitee
R
Ron Dormoriz couple ca
6
Great area..too many rules!!
Pros:

The area

Cons:

The stairs,no hot water,no closet space,no food allowed in your room,towels too thin,

2026-04-25 via Nuitee
G
Gonzalo couple es
8
Nice place to feel the local life.
Pros:

The host was amazing! Super friendly guy always with a smile and good English. Location is great but also crowded. Nice place to feel the local life.

Cons:

Stairs to the third floor was a bit too much. Location is both good and bad since you cannot access by car and it’s super crowded during the day. The hotel felt a bit outdated.

2026-04-17 via Nuitee
R
Raffaella solo_traveller it
10
Accoglienza e ottima posizione
Pros:

Il titolare è stato davvero gentile, premuroso anche nel portare la valigia su e giù dalle scale (non c'è l'ascensore). Si trova in pieno Old Quarter, in una posizione eccellente per poter girare la città sia a piedi che con i Grab (Uber del Vietnam). La stanza è abbastanza pulita, ampia e come da descrizione.

Cons:

La zona circostante all'Hotel è adibita a mercato ogni giorno: dal mattino presto è abbastanza rumoroso, ma la notte abbiamo dormito tranquillamente. Gli odori del mercato sono particolarmente intensi per chi non è abituato.

2026-04-15 via Nuitee
Z
Zsanett Georgina solo_traveller es
8
Muy bien
Pros:

A great stay overall. If you want to truly experience the vibe of Hanoi’s Old Town, this is the perfect place to stay, as it’s located right on one of the streets in the Old Quarter.

From here, it’s very easy to walk to the market and all the main points of interest.

What really makes the difference is the owner. They are incredibly kind, helpful, and always in a good mood. There’s such a warm and positive energy that makes you feel comfortable right away.

They are always willing to help with anything you need, which makes the stay much more enjoyable.

Overall, a very pleasant and authentic experience.

Cons:

The rooms are quite basic, I won’t lie. In the photos they look brighter and newer than they actually are.
Cleanliness standards are average.

Also, there is no elevator, and the stairs are quite steep. This is important to consider, especially if you have heavy luggage or if your room is on one of the higher floors.

2026-04-13 via Nuitee
S
Sofia couple es
10
Pros:

Lo recomiendo totalmente! Buena ubicación, la habitación estaba super bien y las camas eran cómodas (por fin encontramos una cama que no fuese tan dura!). Estuvieron muy pendientes de nosotras y nos ayudaron con todo lo que necesitamos. Estamos muy agradecidas 😊

2026-04-09 via Nuitee
C
Christopher Michael solo_traveller gb
8
In the heart of the Old Quarter
Pros:

Central location in the heart of Hanoi's Old Quarter. It is in a bustling street lined with traders and shops. Quiet enough overnight though. My double room was a good size, had a comfortable bed and a bathroom with a decent shower. Owner Tien was very helpful and speaks good English.

Cons:

Not too much to complain about on a personal level but some may find the lack of a lift a problem.

2026-04-07 via Nuitee