Hanoi Boutique House

Hotels
9 (552 reviews)
5 Thanh Ha, Hoan Kiem , Hanoi , VN

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Great Location
Helpful Staff
Clean Rooms
Cons:
No Elevator
Dated Facilities
Noise Problems

Categories

Cleanliness
8.46
Rooms were noted to be clean but some concerns about old fixtures.
Service
9.43
Many positive comments about the helpful and friendly staff.
Location
9.47
Central location in Hanoi, close to attractions.
Room Quality
8.42
No windows in some rooms, and some guests found rooms dated.
Amenities
8.95
Basic amenities available but could improve.
Value for Money
8.91
Generally considered good value, although prices seen as a bit high for quality.
Food and Beverage
8.96
No specific mention, assumed standard quality.
Overall Experience
9.43
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:46

Property Description

Welcome to Hanoi Boutique House!

Convenient Location: Situated just steps away from Hanoi Old City Gate, our hotel offers easy access to key attractions like Hoan Kiem Lake and the city center.

Comfort and Convenience: Enjoy our concierge services, allergy-free rooms, and 24-hour front desk for a hassle-free stay. Stay connected with free WiFi and indulge in delicious meals at our on-site restaurant.

Explore with Ease: Take advantage of our bike and car hire services to explore the city at your own pace. Popular landmarks like Thang Long Water Puppet Theater and St. Joseph Cathedral are within walking distance.

Book your stay at Hanoi Boutique House now for a memorable experience in Hanoi!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PQC

Location

Guest Reviews

9
Based on 552 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
S
Stéphane • solo_traveller • fr
10
Pros:

Mon hôte, Tien fait tout pour vous mettre a l’aise, il vous conseille pour les visites, les trajets, les.reservations. votre linge est laver et récupérer dans la journée.
Il est souriant, à beaucoup d’humour.
Concernant la chambre rien a dire tout fonctionnait parfaitement
Je recommande vivement cet établissement.

2026-10-30 • via Nuitee
M
Marie • couple • cz
10
Pros:

The location was excellent, within walking distance of the Old Town. The facilities were sufficient for our needs, although there was one downside, hot water was available on the first day.

We really appreciated the option to leave our backpacks at the hotel, which was very convenient for us. The man at the reception was extremely kind, attentive, and helpful. He gave us great recommendations on places to visit and made us feel welcome.

Overall, the accommodation offered good value for money. We had a positive experience and would recommend it to others!

2026-10-29 • via Nuitee
T
Trudy • couple • ie
6
Little gem
Pros:

Friendly and helpful staff
Location
Price

Cons:

Could have been cleaner

2026-10-29 • via Nuitee
K
Kenan • couple • gb
10
Gorgeous
Pros:

Mr Tien and mr Long so friendly and always ready to help ,Owner Mr Tien always find solutions for my request and help when ever I need something.Hotel is in old quarter clean,bed is very comfortable,7/24 hot water, mr Tien gave me room with balcony so I was enjoying my time after long time walking in Hanoi .I’ll definitely come back there ,the housekeeping lady always smiles and helpful.Thanks to everybody who working there.Please bear in mind you are coming in different culture,different country and Hanoi very old country so building too ,don’t complain and just enjoy the time and moment.Viet people really working so hard and they are learning tourism and customer service so try be happy with minimalism,if you are looking %100 top quality hotel ,stop complaining and spend $1000 for high end hotel.Please ignore the negative feedback and stop searching and just book here , I wasted my time a lot while looking for hotel ,so no need stress.Book here for fear price.Trust me ,you don’t even stay in hotel during the day , you need secure places for sleep.Have nice holiday!!!🇻🇳🇻🇳🤗

Cons:

Helpful staff and smiles on their face and secure.

2026-10-24 • via Nuitee
R
Reinier • solo_traveller • nl
10
2026-10-20 • via Nuitee
K
Katrina Kate • solo_traveller • lv
10
2026-10-16 • via Nuitee
D
Do Gia Duc • solo_traveller • vn
7
2026-10-13 • via Nuitee
F
Fenske • solo_traveller • de
10
2026-10-13 • via Nuitee
D
Danel • solo_traveller • es
10
Pros:

Muy buena ubicación. Tien es una persona muy amable y siempre dispuesto a ayudar. Recomiendo el hotel sin ninguna duda. Por el precio que tiene cumple con todas las expectativas.

Cons:

Nada

2026-10-09 • via Nuitee
A
Amelie • couple • de
10
Pros:

Der nette Herr an der Rezeption!!

2026-10-08 • via Nuitee
D
Dafna • couple • il
10
2026-09-14 • via Nuitee
J
Juan José • solo_traveller • ae
9
Muy buena.
Pros:

Trato excelente. Y muy buena relación calidad precio.

Cons:

A las instalaciones le falta un poco de renovación y mantenimiento.

2026-09-13 • via Nuitee
M
Manivannan • solo_traveller • gb
10
Tien is amazing!
Pros:

Tien was an amazing host. Incredibly friendly and helpful, made me feel like I always had someone to help me out. The stay was also comfortable and very reasonable for the price!

2026-09-12 • via Nuitee
J
Juliet • couple • gb
10
Lovely host. Felt like home.
Pros:

Great location
Clean and attractive room.

Cons:

N/A

2026-09-11 • via Nuitee
L
Lukas • couple • de
7
Nice stay
Pros:

The Host is very friendly and helpfull. Leaving our luggage there when arriving early and when leaving after check-out was no problem.

The rooms have airconditioning. The location of the hotel at the old gate is perfect. The rooms are cost efficient. The furniture and lavatory look well worn.

2026-09-04 • via Nuitee
Àurea Martínez Colominas • solo_traveller • es
10
2026-08-23 • via Nuitee
C
carla • solo_traveller • ar
10
20 puntos porqué diez es poco
Pros:

No podría haberme gustado más y no podría haberme sentido más cómoda en este lugar desde un primer momento, me sentí bien recibida y ayudada en todo por ti en más que agradecida, el primer día tuve un inconveniente con el aire que goteaba y en cinco minutos literal me lo solucionó, con el compré el crucero por la bahía de halong que resultó espectacular y coordino para que me buscaran en el puerto y me trajeran a ning binh hasta me acompañó a la parada del autobús cuando me fui! No se pierdan de conocerlo siempre de buen humor y con una sonrisa más que agradecida!!! El lugar impecable y en pleno old quarter

Cons:

Nada pero si agregara el desayuno sería un mil!!

2026-08-10 • via Nuitee
M
Minh • solo_traveller • vn
8
A comfortable stay with friendly staff and a great location
Pros:

A pleasant and comfortable stay with friendly staff, a quiet central location, and easy access to nearby attractions, though the lack of an elevator may be a consideration for some guests.

Cons:

there was no elevator available.

2026-08-08 • via Nuitee
N
Nicolas • solo_traveller • fr
10
2026-08-04 • via Nuitee
E
Estelle • couple • fr
10
Séjour inoubliable, merci à notre hôte pour tout 🙏
Pros:

On emplacement était juste parfait, proche de tout, situé dans le vieux quartier tout en étant au calme. chambre propre, fonctionnelle et entretien quotidien.
Notre hôte a été formidable, très professionnel, particulièrement accueillant et de très bons conseils.
Allez y les yeux fermés! Nous y reviendrons avec un grand plaisir. Merci encore 🙏🙏🙏

Cons:

Rien

2026-08-03 • via Nuitee