Renaissance New York Chelsea Hotel

Hotels
•
Renaissance Hotels & Resorts
8.4 (1907 reviews)
112 West 25th Street , New York , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful room view
Cons:
Cleanliness issues
High prices
Small room size

Categories

Cleanliness
7.98
Rooms are in need of more thorough cleaning and some cleanliness issues were noted.
Service
9.45
Staff was friendly and accommodating, providing a high level of service.
Location
9.49
Great location with close proximity to subway stations and key attractions.
Room Quality
7.44
Rooms are small and stuffy with some issues related to maintenance.
Amenities
8.47
Amenities were decent but some issues with snack provisions and room features.
Value for Money
7.93
Prices perceived as high relative to the quality and issues experienced.
Food and Beverage
7.48
Restaurant experiences noted as having low standards and poor service.
Overall Experience
8.95
Overall a mix of good and bad experiences, but a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:41

Property Description

Luxurious Accommodations
Experience comfort and style at Renaissance New York Chelsea Hotel with air-conditioned rooms, modern amenities, and attentive service. Relax in well-appointed rooms featuring a desk, flat-screen TV, and plush bedding for a restful stay.

Convenient Location
Located just 1.1 km from Penn Station, our hotel offers easy access to iconic landmarks like the Flatiron Building, The High Line, and Madison Square Garden. Explore the best of New York City right at your doorstep.

Exceptional Facilities
Indulge in top-notch facilities including a fitness centre, terrace, and a restaurant/bar. Enjoy the convenience of room service, free WiFi, and a 24-hour front desk for a seamless stay. Book now for an unforgettable experience at Renaissance New York Chelsea Hotel.

Important information:

The resort fee includes: - $30 daily food and beverage credit
- Enhanced WiFi
- Daily priority bike rental for 2 people (4 hour rental - includes helmet, map and lock)
- Downtown Hop Off / Hop On – NYC Top View Tours for 2 people (one time during stay)
- Museum of the City of New York + Solomon R. Guggenheim Museum tickets for 2 people (one time during stay)
- Discount to local area Day Spa

The resort fee includes: - $30 daily food and beverage credit - Enhanced WiFi - Daily priority bike rental for 2 people (weather permitting, 4 hour rental - includes helmet, map and lock) - Museum of the City of New York + Solomon R. Guggenheim Museum tickets for 2 people (one time during stay)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Guest Reviews

8.4
Based on 1907 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.95
D
David • solo_traveller • il
8
2026-09-16 • via Nuitee
C
Carol • couple • us
8
2026-09-14 • via Nuitee
M
Mary Beth Mango • family_with_children • us
4
Disappointed for a Marriott. Not 4star, more like 3
Pros:

Location was ok. Staff was busy but pleasant.

Cons:

Staff could not locate the booking reservation. Final receipt posted incorrectly (accounting very helpful fixing this a few days later). No water first night! Very small rooms and bathrooms

2026-09-14 • via Nuitee
M
Madelyn • solo_traveller • us
10
2026-09-13 • via Nuitee
E
Elad • couple • il
5
2026-09-08 • via Nuitee
E
Euridice • couple • us
7
2026-09-07 • via Nuitee
Z
Zaydan • couple • za
1
2026-09-04 • via Nuitee
L
laura • family_with_children • us
7
The staff and location was great but the room was not worth the price and I would not stay again.
Pros:

The staff was amazing, the location was good

Cons:

The room had absolutely no lighting and when I say no lighting, I mean no lighting. Requested a lamp for the desk to be able to do my makeup and the lamp they sent was a joke. It was miserable because I literally did not have enough lighting to do my makeup. I went buy a makeup mirror but still not enough light. I have never stayed at an hotel with this little lighting. Not sure if it was just my room or the entire hotel. Room was very small which I expected for New York but not for the price.

2026-09-03 • via Nuitee
T
Tetiana • solo_traveller • ie
10
2026-09-01 • via Nuitee
L
Luca • extended_group • it
9
2026-09-01 • via Nuitee
P
phyllis • couple • us
7
Nice place with friendly staff
Pros:

Got into room quickly, quiet, nice touches like popcorn and water in the lobby

Cons:

HATED that the staff used the same elevators as the guests. THere was always a ginat cart trying to push into the elevator and the elevator made many more stops to accomodate te cleaning staff---should have a staff only elevator

2026-08-31 • via Nuitee
J
James • solo_traveller • gb
8
2026-08-31 • via Nuitee
H
Helen • family_with_children • br
8
Custo benefício excelente.
Pros:

Gostei da localização.
Gostei do atendimento dos funcionários
Gostei das amenidades
O quarto e a cama ok. Higiene dos quartos também muito boa.

Cons:

Não gostei do sistema de café da manhã. Muito caro E não vale a pena.

2026-08-29 • via Nuitee
S
Sophie • couple • nz
10
2026-08-26 • via Nuitee
V
Vedran • couple • us
10
2026-08-26 • via Nuitee
R
Randolph • couple • us
8
2026-08-25 • via Nuitee
G
Glendaria • solo_traveller • us
9
2026-08-25 • via Nuitee
P
Priyadharshani • family_with_children • gb
7
Pros:

Central location
Nice decor and lobby
Good restaurant

Cons:

The roof terrace pool was advertised but not available to guests on weekends.
Also the resort fee was not highlighted that this could be deducted. It would have been nice if the bus tickets had been booked for us before as we could not utilise them

2026-08-25 • via Nuitee
R
Raffaele Cristiano • extended_group • it
10
Ottimo
Pros:

Tutto

Cons:

Bagni

2026-08-19 • via Nuitee
D
Dan • solo_traveller • us
5
Stay was fair
Pros:

The location was good. The bathroom and rooms was very clean. The staff was very nice and helpful.

Cons:

Hotel was very noisy. Had to move my room to a different floor because of the noise. Didnt Like the crowd of people coming to the nightclub. Hard to get thru sometimes to the front door. Air conditioning was not working in the hallways and elevators and cleaning staff using guest elevators to get around to different floors.

2026-08-18 • via Nuitee