Hotel Lagoon

Hotels
9.6 (457 reviews)
KM 13 + 800 via JMC , Rionegro , co
+57 604 4406720

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Delicious breakfast
Cons:
Slow check-in/check-out
Noise issues from common areas

Categories

Cleanliness
8.95
There were mentions of cleanliness issues, like a dirty bathroom in one review.
Service
10
Generally positive comments about the service, with some criticisms on staff responsiveness.
Location
9.92
Multiple reviews praised the location for its convenience and proximity to attractions.
Room Quality
8.96
Rooms were described as clean and modern, but some noted they were small and not well sound-proofed.
Amenities
9.11
There were mentions of missing facilities like a spa or gym space, but overall decent amenities.
Value for Money
9.94
The overall opinion seems to indicate good value considering the services provided.
Food and Beverage
9.9
Breakfast and restaurant services received positive comments, despite some issues with service speed.
Overall Experience
10
Most reviews were very positive, highlighting overall satisfaction despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:21

Property Description

Luxurious Accommodation
Hotel Lagoon in Rionegro offers 5-star accommodation with a hot tub and terrace, providing a lavish experience for guests. Each room features a flat-screen TV, a safety deposit box, and a private bathroom with complimentary toiletries.

Fantastic Amenities
Guests can take advantage of the outdoor swimming pool, fitness centre, and garden at Hotel Lagoon. Additionally, the hotel offers a restaurant, bar, and room service for convenience. The 24-hour front desk ensures all needs are met promptly.

Convenient Location
Situated just 25 km from El Poblado Park, Hotel Lagoon provides easy access to nearby attractions such as Lleras Park and Piedra del Peñol. With the José María Córdova International Airport only 1 km away, guests can enjoy a seamless travel experience.

Book your stay at Hotel Lagoon now for an unforgettable getaway!

Important information:

Schedule for pool service.
Tuesday to Sunday from 9am to 7pm
Mondays there is no pool service in case it is a holiday, there will not be pool service on Tuesdays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Location

Guest Reviews

9.6
Based on 457 reviews
Cleanliness: 8.95
Service: 10
Location: 9.92
Room Quality: 8.96
Amenities: 9.11
Value for Money: 9.94
Food and Beverage: 9.9
Overall Experience: 10
G
Giraldo • couple • co
10
2026-08-21 • via Nuitee
M
Marisela • family_with_children • us
10
Pros:

Great room service

Cons:

Everything great

2026-08-21 • via Nuitee
C
Charles • couple • us
1
Breakfast and location was nice, the staff were not helpful and our whole floor smelled like open sewage
Pros:

Good location, close to airport and small towns.

Cons:

Our room smelled like sewage 24/7, other people staying also noticed the smell in their rooms.

2026-08-19 • via Nuitee
J
José Miguel Ángel • extended_group • co
9
2026-08-19 • via Nuitee
M
Maria Paula Alarcón • extended_group • co
8
Cons:

Me parece que la portería debería ser más amable a la hora de atender a los huéspedes. Es el primer filtro a la llegada y debería sentirse la hospitalidad desde ese primer instante.

2026-08-19 • via Nuitee
P
Petra • family_with_children • de
8
2026-08-18 • via Nuitee
M
Maria Alejandra • couple • co
10
2026-08-17 • via Nuitee
M
Martinez • solo_traveller • jm
10
2026-08-05 • via Nuitee
R
raul enrique • extended_group • co
8
2026-08-04 • via Nuitee
J
Juan • couple • es
7
Cons:

Los espacios son demasiado reducidos, el baño es demasiado incómodo y con poca iluminación

2026-08-03 • via Nuitee
7
704nathaliar • Business
10
The best hotel in Rionegro
Pros:

Amazing hotel! The space was so good, and really comfortable. Close to the airport.

2026-08-02 • via Tripadvisor
L
linda • family_with_children • cw
10
Ideaal hotel, dichtbij airport
Pros:

Mooie kamer, mooi hotel, dichtbij airport en goed restaurant met zeer uitgebreid ontbijt

Cons:

Alles was goed!

2026-08-02 • via Nuitee
J
Jader Augusto • couple • pa
10
Pros:

Los espacios, la ubicación y la amabilidad de los colaboradores.

2026-07-24 • via Nuitee
P
Puentes Uribe • solo_traveller • co
6
2026-07-23 • via Nuitee
D
Daniela • couple • co
5
Decepción
Cons:

La relación calidad precio fue terrible. Una habitación de 500.000 la noche por lo menos debe tener mejores productos de aseo, los acabados de los baños desgastados y viejos, las almohadas de muy mala calidad y las sábanas sucias, las habitaciones no tenían ni 1 botella de agua de cortesía y mucho menos café que suele haber en hoteles de este precio. Pero peor aún, la atención de las personas del hotel fue muy hostil, nunca una sonrisa, una colaboración, especialmente de los recepcionistas.

2026-07-23 • via Nuitee
M
MooksV • family_with_children • gb
10
2026-07-20 • via Nuitee
A
Abdallah y Romero • solo_traveller • co
10
2026-07-20 • via Nuitee
C
Carlos • couple • co
9
2026-07-20 • via Nuitee
J
Jesús • family_with_children • aw
10
2026-07-19 • via Nuitee
M
Mario Maggioni • solo_traveller • it
9
2026-07-17 • via Nuitee