Hotel Lagoon

Hotels
9.6 (395 reviews)
KM 13 + 800 via JMC , Rionegro , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Delicious breakfast
Cons:
Slow check-in/check-out
Noise issues from common areas

Categories

Cleanliness
8.95
There were mentions of cleanliness issues, like a dirty bathroom in one review.
Service
10
Generally positive comments about the service, with some criticisms on staff responsiveness.
Location
9.92
Multiple reviews praised the location for its convenience and proximity to attractions.
Room Quality
8.96
Rooms were described as clean and modern, but some noted they were small and not well sound-proofed.
Amenities
9.11
There were mentions of missing facilities like a spa or gym space, but overall decent amenities.
Value for Money
9.94
The overall opinion seems to indicate good value considering the services provided.
Food and Beverage
9.9
Breakfast and restaurant services received positive comments, despite some issues with service speed.
Overall Experience
10
Most reviews were very positive, highlighting overall satisfaction despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:21

Property Description

Luxurious Accommodation
Hotel Lagoon in Rionegro offers 5-star accommodation with a hot tub and terrace, providing a lavish experience for guests. Each room features a flat-screen TV, a safety deposit box, and a private bathroom with complimentary toiletries.

Fantastic Amenities
Guests can take advantage of the outdoor swimming pool, fitness centre, and garden at Hotel Lagoon. Additionally, the hotel offers a restaurant, bar, and room service for convenience. The 24-hour front desk ensures all needs are met promptly.

Convenient Location
Situated just 25 km from El Poblado Park, Hotel Lagoon provides easy access to nearby attractions such as Lleras Park and Piedra del Peñol. With the José María Córdova International Airport only 1 km away, guests can enjoy a seamless travel experience.

Book your stay at Hotel Lagoon now for an unforgettable getaway!

Important information:

Schedule for pool service.
Tuesday to Sunday from 9am to 7pm
Mondays there is no pool service in case it is a holiday, there will not be pool service on Tuesdays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 395 reviews
Cleanliness: 8.95
Service: 10
Location: 9.92
Room Quality: 8.96
Amenities: 9.11
Value for Money: 9.94
Food and Beverage: 9.9
Overall Experience: 10
A
adriana • solo_traveller • co
10
2026-05-23 • via Nuitee
A
andres felipe • family_with_children • co
8
descanso exclente
Pros:

el restaurante excelente

Cons:

no habían buenas opciones de almohadas

2026-05-23 • via Nuitee
A
armando • couple • co
9
Buen desayuno
Pros:

Si

Cons:

Todo bien

2026-05-22 • via Nuitee
O
Oscar • couple • cr
9
Excelente ubicación y calidad
Pros:

Muy buenas instalaciones

Cons:

Todo ok

2026-05-22 • via Nuitee
M
Miguel • extended_group • co
10
Cómodo y moderno
Pros:

Instalaciones modernas

2026-05-22 • via Nuitee
D
DIANA CRISTINA • couple • co
9
2026-05-21 • via Nuitee
J
jACOB paul • family_with_children • us
10
2026-05-20 • via Nuitee
J
Javier • couple • co
8
Pros:

Tienen un buen desayuno, buenas instalaciones, buena ubicación.

Cons:

Habitación pequeña, el servicio de restaurante es lento.

2026-05-19 • via Nuitee
S
Sebastián Andres • couple • co
9
Estancia en hotel con amplia zona verde, buenos desayunos, limpio y excelente trato por el cliente
Pros:

Comodidad, área verde en excelentes condiciones, personal amable

Cons:

Sin objeciones. Cuidan muy bien los detalles.

2026-05-19 • via Nuitee
L
Luiggi • couple • co
7
Estancia
Cons:

La habitación aunque cómoda, el baño es como un pequeño hall, excesivamente pequeño.
Pedimos comida a la habitación y no contaba con una mesa donde comer. El balcón muy bueno y linda vista, pero solo tiene una sola silla.

2026-05-18 • via Nuitee
J
Juan Carlos • couple • co
9
Muy buena
Pros:

La unicacion

2026-05-18 • via Nuitee
C
Carlos • solo_traveller • co
8
2026-05-18 • via Nuitee
B
Brian • solo_traveller • co
10
2026-05-18 • via Nuitee
S
Sandra • extended_group • bq
9
We like to stay here for the location, nice ambiance, good room and friendly staff.
Pros:

The location. It’s nearby the airport.

Cons:

Everything was ok.

2026-05-17 • via Nuitee
F
Florian Paul • solo_traveller • de
8
Gutes Hotel für Geschäfte rund um den Flughafen
Pros:

+ freundliches und aufmerksames Personal
+ bequemes Kingsize Bett
+ großes Zimmer mit Balkon
+ gutes Wlan
+ gutes Restaurant
+ Shuttle service zum Flughafen inklusive
+ früher check in wurde gewährt

Cons:

- laute Klimaanlage
- morgens sehr früh lautes Umfeld
- keine sonstigen Bars und Restaurants in Laufnähe

2026-05-15 • via Nuitee
A
Ana Marcela • family_with_children • co
8
2026-05-14 • via Nuitee
O
Oswaldo Alexis • couple • co
8
Good breakfast
Pros:

The location

Cons:

Room to little

2026-05-13 • via Nuitee
C
Camilo • family_with_children • co
10
2026-05-12 • via Nuitee
A
Alejandra • couple • us
9
Amazing place to stay
Pros:

Beautiful and clean property, room service was good

Cons:

Unfortunately, had a bad experience the one day I went to the pool. I wanted to order and server was out giving orders to other people, however he told me if I ordered with him it will take him a long time because he had 4 other order and recommended me to go inside and order, I went in an order and they took a while with drink and forgot my water. Pool service can improve

2026-05-12 • via Nuitee
A
angela • couple • co
9
Pros:

Las instalaciones, limpieza

2026-05-12 • via Nuitee