The Pearl Hoi An

Hotels
•
Citadines
9.2 (1166 reviews)
An bang Beach Cam An ward , Hoi An , vn
+84 235 2208 888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Awesome pool
Diverse breakfast
Cons:
Cleanliness issues
Poor beach conditions
Suspicious staff behavior

Categories

Cleanliness
7.79
The reviews indicate issues with cleanliness, including musty bedding and littered beach areas.
Service
9.99
General good service mentioned, but some instances of suspicious staff behavior described.
Location
9.8
The hotel's location is convenient with shuttle access to the old town.
Room Quality
8.75
Rooms are clean at first glance but have some issues like musty bedding; spacious accommodations noted.
Amenities
8.78
Amenities are provided but the pool and activities are described as lacking for a luxury resort.
Value for Money
9.97
Given the impressive amenities and rooms, despite some negatives, overall value felt reasonable.
Food and Beverage
8.79
Breakfast was diverse, but concerns about food safety with seafood were raised.
Overall Experience
9.76
Despite significant drawbacks, some aspects of the stay were very enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:50

Property Description

Luxurious 5-Star Aparthotel by the Seafront

Exquisite Amenities: Citadines Pearl Hoi An boasts a private beach area, a refreshing pool with a stunning view, and convenient on-site parking. Indulge in the restaurant, 24-hour front desk, and free WiFi available throughout the property.

Comfortable Accommodation: Enjoy air-conditioned units with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom. Some units offer breathtaking sea views and a relaxing balcony for a perfect retreat.

Family-Friendly Features: With an indoor play area, outdoor play equipment, and a picnic area, families are sure to have a delightful stay. Create lasting memories at Citadines Pearl Hoi An.

Book now for an unforgettable experience at Citadines Pearl Hoi An!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Adults stay for VND 700,000 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1166 reviews
Cleanliness: 7.79
Service: 9.99
Location: 9.8
Room Quality: 8.75
Amenities: 8.78
Value for Money: 9.97
Food and Beverage: 8.79
Overall Experience: 9.76
B
Brian • couple • au
9
2026-07-25 • via Nuitee
J
Jason • family_with_children • au
7
Modern beachfront apartment and resort. 10 minutes from the hustle and bustle of Hoi An old town
Pros:

Spacious clean and modern apartment.

Cons:

Pool a little dirty.Apartment equipped with kitchen but no cooking instruments provided. Unused area of resort a little off putting.

2026-07-25 • via Nuitee
D
Deborah • family_with_children • au
7
2026-07-25 • via Nuitee
L
Laetitia • solo_traveller • be
9
Pros:

L accueil surtout de miss joy

Cons:

Tous les jours la meme chose a manger au petit dejeuner

2026-07-25 • via Nuitee
H
Huong • family_with_children • vn
8
2026-07-24 • via Nuitee
F
Fiona • couple • au
10
A great place to stay just outside the hustle and bustle
Pros:

Staff were friendly , beds were super comfy and breakfast was great .

2026-07-24 • via Nuitee
F
Florence • solo_traveller • re
5
Pros:

La plage avec les buts de foot pour mon fils

Cons:

Hôtel usine .
Aucun charme ,rien de typique .
Si vous aimez les grands immeubles gigantesque et la foule cet hôtel est pour vous .
Il vaut mieux aller au centre du village de an bang dans des petits homestay charmants

2026-07-24 • via Nuitee
P
Phạm • extended_group • vn
10
Pros:

Phòng ốc sạch sẽ nhân viên Vân Thư rất thân thiện, ăn sáng ổn trong tầm giá

Cons:

Cơ sở vật chất đang trong quá trình nâng cấp

2026-07-24 • via Nuitee
J
jimmy • couple • hk
7
2026-07-24 • via Nuitee
G
Glenn • couple • no
6
Fint Hotel men mangler aircondition der du forventer og ha det
Pros:

Bra beliggenhet ved stranden og en kort taxi tur inn til hoi an

Cons:

Var ikke aircondition i restauranter, frokost sal og kun på rommet. Var en liten sal med aircondition ved innsjekk 1 etg.

2026-07-24 • via Nuitee
B
Buu Quang • family_with_children • vn
9
Pros:

Phong rong rai, ho boi to dep, bai bien yen va am!

Cons:

Cho an sang thieu may lanh nen khong duoc mat lam!

2026-07-23 • via Nuitee
S
Steffi • solo_traveller • de
10
Pros:

Die Anlage ist direkt am Strand und hat eine schöne Poolanlage. Obwohl das Hotel sehr groß ist, verläuft sich alles gut. Außer im Frühstücksraum, aber auch dort gibt es genügend Platz und ein fantastisches Frühstücksbuffet, das keine Wünsche offen lässt. Massage ist sehr zu empfehlen.

Cons:

Uns hat alles supergut gefallen, wir haben Beach Villa, Apartment und Zimmer gehabt, da wir spontan für eine größere Gruppe gebucht haben. Die Mitarbeitenden waren sehr flexibel.

2026-07-23 • via Nuitee
R
roberto • extended_group • nl
8
relaxed verblijf, goed voor een aantal dagen op een resort, Hoi An is dichtbij (ca.10-15 min met Grab)
Pros:

het appartement was ruim met 2 slaapkamers en 2 badkamers, moderne inrichting, 1 groot 2-persoonsbed maar ook een queen-size bed voor 2 personen wat n beetje krap was, goed ontbijt, veel keuze

Cons:

geen airco in de sportschool, een aantal locaties waren leegstand en een beetje sfeerloos, bewegwijzering was niet altijd duidelijk aangezien het eek groot terrein is, ontbijthal een beetje onpersoonlijk

2026-07-23 • via Nuitee
N
Nicole • couple • au
5
2026-07-23 • via Nuitee
A
Andrew • extended_group • au
8
Had a great time near An Bang Beach
Pros:

The Beach and pool as well as large rooms.

Cons:

Large venue for breakfast

2026-07-22 • via Nuitee
E
Erik • couple • nl
5
Nooit meer
Pros:

Locatie was prima

Cons:

Te massaal slecht eten ze zijn er niet klaar voor hier

2026-07-22 • via Nuitee
J
John • family_with_children • au
1
Pros:

The elevator worked

Cons:

I got food poisoning there. 100% there cafe cakes - because we ate nowhere else due to child having throat infection.
Food was poor in general and a silly no outside food rule. No real food options there. All closed down. Empty shops. Failed property development by the looks of it
I got two big teenagers and an inflatable cylinder pushed over me in the pool by the staff. Aggravated a knee injury which affected my walking. Also has a toddler with me who would have been rolled over as well. The answer - swim somewhere else.
The pool area was not cleared, dirty plates and glasses sat for hours.
Balcony railings badly rusting and up rights missing (and painted over) easily would allow a child through.
I was hoping for better and would have booked again - very disappointed. The pictures they push are very well done.

2026-07-22 • via Nuitee
D
Darren • couple • au
8
Happy, but won’t stay again.
Pros:

Clean, tidy and friendly Staff

Cons:

Not much to do there, plus not a lot of variety for eating

2026-07-22 • via Nuitee
M
Magnus • family_with_children • dk
7
2026-07-22 • via Nuitee
T
tanya • extended_group • au
7
Good hotel by the beach
Pros:

Great 3 bedroom apartment. Good air conditioning . Great fitness centre.

Cons:

Pool was really warm. Cocktails were very weak in alcohol.

2026-07-22 • via Nuitee