Hotel Excelsior Munich

Hotels
8.5 (3465 reviews)
Schützenstraße 11 , Munich , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Outdated rooms
Limited dining options

Categories

Cleanliness
8.21
General cleanliness was praised, but reports of older rooms and dusty conditions were concerning.
Service
9.18
Staff were frequently described as friendly, helpful, and attentive.
Location
9.22
Location was highlighted as excellent and convenient for travelers.
Room Quality
7.17
Rooms were sometimes reported as outdated or too small, but some were beautiful and spacious.
Amenities
8.2
Amenities were generally well-regarded, with some comments on limited food options.
Value for Money
8.66
Hotel offers reasonable value for its location and quality, despite some room issues.
Food and Beverage
8.71
Breakfast received high praise, though some dining options were limited.
Overall Experience
8.68
Most guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:06

Property Description

Luxurious Accommodation and Prime Location

Stylish Rooms with Modern Amenities
The rooms at Excelsior by Geisel blend a stylish layout with antique Bavarian touches. Enjoy complimentary Wi-Fi, Sky TV channels, and en-suite bathrooms with premium toiletries for a comfortable stay.

Gastronomic Delights at Geisel Vinotek
Indulge in a culinary journey at the in-house Geisel Vinotek, offering a fusion of local and Italian dishes with a contemporary twist. Dine under a vaulted roof reminiscent of Munich’s famous beer halls for a unique experience.

Exceptional Service and Convenience
Benefit from 24/7 assistance from the friendly staff, valet parking, and a shuttle service to Munich Airport upon request. Explore the city effortlessly with direct access to Munich Fairgrounds in just 27 minutes.

Experience luxury and convenience at Excelsior by Geisel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 80 per person per night when using an existing bed.
    People 4 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3465 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
N
Nazreen couple us
10
Great hotel, would definitely recommend.
Pros:

Very centrally located. Property was updated, the room was spacious and clean.

2026-06-13 via Nuitee
M
Mariana couple cr
9
hermosa decoración, limpieza excelente y confort.
Pros:

La decoración es muy hermosa, el confort de la cama, las amenidades y la ropa de cama es deliciosa.

Cons:

Que Munich en comparación a años atrás, está muy deteriorado, socialmente muy afectado, entonces no se sientió tan seguro salir por la noche en los alrrededores, y para llegar a la habitación recorres muchos pasillos con múltiples puertas.

2026-06-11 via Nuitee
V
Victoria solo_traveller de
10
2026-06-10 via Nuitee
P
philipp solo_traveller de
9
Tolles Hotel, aktuell mit Standortnachteil
Pros:

Sehr gutes Frühstück. Nettes Personal. Ruhiges Zimmer. Alpenlandisches Ambiente.

Cons:

Noch auf Jahre hinaus Baustelle rund ums Haus.
Im Schrank fehlte eine Möglichkeit Kleidungsstücke abzulegen. Das Brett über der Kleiderstange hat gefehlt.

2026-06-08 via Nuitee
Y
Yihong couple au
8
2026-06-06 via Nuitee
L
Landra extended_group us
5
Good location but be cautious since you have to pay extra for air conditioning.
Pros:

Fairly good location that is within walking distance of Marienplatz.

Cons:

Checked in and went to room to discover there was no air conditioning. Went to front desk and they said 30 Euros extra per night for a/c but no rooms available. Had to upgrade to suite which would have been 100 Euros extra per night. There was nothing in the listing saying it did not have a/c however, it was not listed in the room description. As Americans, you assume it would have a/c but not the case at this hotel. After an hour of discussion we compromised on extra 50 Euros per night. It was a Sunday when we checked in and there was no management available so we asked them to call and they agreed to compromise. Facility in need of renovation although the suite we ended up with was renovated and very roomy.

2026-06-06 via Nuitee
G
Glenn solo_traveller au
7
2026-06-05 via Nuitee
F
Frank couple ca
10
2026-06-03 via Nuitee
D
Debby couple us
8
Good 1 night stay -
Pros:

Easy location from central station. Very nice staff. We had a large room - quiet , and fairly comfy. Good breakfast included in our hotel rate

Cons:

The carpet in the room could use a good steam cleaning.
We had a fan running all night bc it was hot without any AC available.

2026-06-02 via Nuitee
F
Francesco solo_traveller it
8
2026-06-02 via Nuitee
J
Juliana couple ca
10
2026-06-01 via Nuitee
L
Lauri couple ee
9
Mugav ja mõnus.
Pros:

Hotell asub väga hästi ligipääsetavas kohas. Kohe rongipeatuse juures ja kesklinn on ka jalutuskäigu kaugusel. Väga mugav!
Hommikusöök oli väga maitsev ja piisav.

Cons:

Lubati, et kui mõnel päeval toateenindust ei vaja, siis selle eest saab 10€ väärtuses hotelli baaris süüa, juua. See ei toiminud, vastuvõtulauas, ei teatud asjast midagi, kuigi olin iga kord toateenindajat informeerinud.
Toas ei olnud konditsioneeri, väga palav oli.

2026-05-31 via Nuitee
A
Arsel solo_traveller de
10
2026-05-31 via Nuitee
M
Miguel couple pt
7
Excelente localização
Pros:

A localização era excelente mesmo junto a estação

Cons:

Serviço um pouco abaixo de um Hotel de 4 estrelas. Não tínhamos sequer uma garrafa de água sem ser a pagar que fizeram questão de nos cobrar.

2026-05-30 via Nuitee
Νεκτάριος Κόλιας solo_traveller gr
8
Pros:

Η τοποθεσία ηταν βολική πολυ κοντα σε μετρο. Το πρωινο ηταν καλο και το δωμάτιο μεγαλο και καθαρό.

2026-05-30 via Nuitee
N
Nurşen extended_group tr
10
Çok iyi
Pros:

Konumu temizliği çok iyiydi odaların büyüklüğü

Cons:

Tesiste beğenmediğim bir şey yok

2026-05-28 via Nuitee
S
Siu Keung couple hk
8
A good stay despite a little noisy
Pros:

Location is perfect. Interior decoration is good. The bed is comfortable.

Cons:

Quite noisy outside

2026-05-24 via Nuitee
L
Lisa solo_traveller au
6
It was ok.
Pros:

The location
It was very close to central station

Cons:

The room was really small. There were no coffee or tea making facilities. It was very hot. The restaurant was too expensive for me

2026-05-24 via Nuitee
A
Ali solo_traveller qa
9
I’ve stayed in this hotel 3 times so far, and the service was always impeccable.
Pros:

Good breakfast, varied and delicious.

2026-05-24 via Nuitee
N
Nadine Barbier solo_traveller be
8
Pros:

Le personnel la propreté irréprochable
Excellent petit déjeuner
Chambre confortable

Cons:

Demander une chambre à l'abri du bruit du tram
Chambre à deco vieillote
Machine à café et conditionnement inexistants

2026-05-24 via Nuitee