American Inn and Suites Ferndale

Hotels
•
Independent
4 (717 reviews)
11000 West 8 Mile Road, Ferndale, Michigan, 48220 , Ferndale , US
1-248-965-3608

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Elevator
Fitness facilities
ATM/banking
Conference space
Porter/bellhop
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Convenient location
Cheap prices
Cons:
Lack of cleanliness
Rude service
Inadequate amenities

Categories

Cleanliness
2.5
Multiple reviews indicate severe cleanliness issues including dirty walls, blood, mold, and pest infestations.
Service
4
Several reviewers mentioned rude and unhelpful staff, indicating poor service quality.
Location
6.5
Some reviews noted the convenience of the location, thus suggesting some positive aspects.
Room Quality
3
Multiple mentions of unclean rooms, broken appliances, and lack of basic amenities.
Amenities
2.5
Multiple signs of inadequate amenities such as no microwaves/refrigerators and insufficient cleanliness.
Value for Money
5.5
Some guests find cheaper rates attractive despite the poor quality.
Food and Beverage
4.5
No significant comments related to food and beverage were found; assigned average rating.
Overall Experience
3.5
Reviews overwhelmingly express dissatisfaction leading to a poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:33

Property Description

Modern Amenities and Facilities
Enjoy a comfortable stay at American Inn and Suites Ferndale with a fitness center, complimentary Wi-Fi, and convenient vending machines.

Outstanding Services
Experience top-notch services such as a business center, a 24-hour front desk, and laundry facilities during your stay.

Event Spaces and Accommodations
With 900 square feet of conference space and a meeting room, host your events seamlessly. Relax in one of the 255 air-conditioned rooms with flat-screen TVs and luxurious pillowtop beds.

Plan your visit and explore nearby attractions like Detroit Zoo and MotorCity Casino. Book now for a memorable stay in Ferndale.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

4
Based on 717 reviews
Cleanliness: 2.5
Service: 4
Location: 6.5
Room Quality: 3
Amenities: 2.5
Value for Money: 5.5
Food and Beverage: 4.5
Overall Experience: 3.5
R
Ricco • couple • us
1
Pros:

Wasn’t what was expected

Cons:

Not like how it was in the pictures

2026-05-30 • via Nuitee
R
Ross • couple • us
1
2026-05-30 • via Nuitee
T
Tinaiya • couple • us
1
Pros:

That I was able to get the room

Cons:

There was a mouse, everything was dirty honestly

2026-05-30 • via Nuitee
W
Wolfe • couple • us
1
Pros:

Nothing

Cons:

Blood was all over room and roaches. People tried to sell us drugs. Toilet didn't work and had crap in it so it smelled. Water didn't work so couldn't take shower not that we would. Had to cover place in trash bags

2026-05-29 • via Nuitee
J
Jaela • solo_traveller • us
7
Comfortable with roaches
Pros:

Comfortable

Cons:

Roaches

2026-05-28 • via Nuitee
J
Jaela • solo_traveller • us
1
Roaches
Pros:

Comfortable bed

Cons:

Roaches unclean

2026-05-26 • via Nuitee
T
Theresa Sampson • solo_traveller • us
3
why did I stay here
Pros:

what I liked was that they had a room available

Cons:

I didn't like the roaches the bathroom wasn't clean was no refrigerator microwave the beds were broken and did I mention the roaches

2026-05-21 • via Nuitee
R
rufus • solo_traveller • us
1
2026-05-21 • via Nuitee
D
Djuan • solo_traveller • us
1
Pros:

Rude and disrespectful staff

2026-05-18 • via Nuitee
M
Morris • couple • us
1
Very disappointed and don’t recommend this place
Pros:

Disappointed

Cons:

Not clean and no one cleaned our rooms. Management very unfriendly and inattentive.

2026-05-10 • via Nuitee
L
Layson • couple • us
1
Fooled
Pros:

Nothing was tricked

Cons:

Nothing worked

2026-05-05 • via Nuitee
L
Leslie • couple • us
1
Terrible, didn’t even checked in and walked away to different hotel
Pros:

Nothing , bad area and unsafe

Cons:

Before I even walked in people were outside by entrance doing the restroom like nothing

2026-05-01 • via Nuitee
M
Mardelquez • extended_group • us
1
2026-04-30 • via Nuitee
R
Rafal • couple • us
10
2026-04-29 • via Nuitee
O
Omar • solo_traveller • us
10
2026-04-29 • via Nuitee
M
Mario • couple • us
1
De muy mal gusto
Pros:

Me cobraron otra tarifa que no era

Cons:

Demasiado desorden

2026-04-28 • via Nuitee
A
Andrew • solo_traveller • us
3
2026-04-21 • via Nuitee
B
Bailey • couple • us
1
Do you guys need to take this hotel off of your recommendation list? This is a drug infested crack house I got my door k
Pros:

Nothing

Cons:

Nothing

2026-04-20 • via Nuitee
A
Alan • couple • us
1
2026-04-20 • via Nuitee
L
Latrice • solo_traveller • us
6
Indigo
Pros:

Prep sec.dep.

2026-04-17 • via Nuitee