American Inn and Suites Ferndale

Hotels
•
Independent
4 (717 reviews)
11000 West 8 Mile Road, Ferndale, Michigan, 48220 , Ferndale , US
1-248-965-3608

listing image 1
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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Elevator
Fitness facilities
ATM/banking
Conference space
Porter/bellhop
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Convenient location
Cheap prices
Cons:
Lack of cleanliness
Rude service
Inadequate amenities

Categories

Cleanliness
2.5
Multiple reviews indicate severe cleanliness issues including dirty walls, blood, mold, and pest infestations.
Service
4
Several reviewers mentioned rude and unhelpful staff, indicating poor service quality.
Location
6.5
Some reviews noted the convenience of the location, thus suggesting some positive aspects.
Room Quality
3
Multiple mentions of unclean rooms, broken appliances, and lack of basic amenities.
Amenities
2.5
Multiple signs of inadequate amenities such as no microwaves/refrigerators and insufficient cleanliness.
Value for Money
5.5
Some guests find cheaper rates attractive despite the poor quality.
Food and Beverage
4.5
No significant comments related to food and beverage were found; assigned average rating.
Overall Experience
3.5
Reviews overwhelmingly express dissatisfaction leading to a poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:33

Property Description

Modern Amenities and Facilities
Enjoy a comfortable stay at American Inn and Suites Ferndale with a fitness center, complimentary Wi-Fi, and convenient vending machines.

Outstanding Services
Experience top-notch services such as a business center, a 24-hour front desk, and laundry facilities during your stay.

Event Spaces and Accommodations
With 900 square feet of conference space and a meeting room, host your events seamlessly. Relax in one of the 255 air-conditioned rooms with flat-screen TVs and luxurious pillowtop beds.

Plan your visit and explore nearby attractions like Detroit Zoo and MotorCity Casino. Book now for a memorable stay in Ferndale.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

4
Based on 717 reviews
Cleanliness: 2.5
Service: 4
Location: 6.5
Room Quality: 3
Amenities: 2.5
Value for Money: 5.5
Food and Beverage: 4.5
Overall Experience: 3.5
J
joe • couple • us
10
2026-07-21 • via Nuitee
S
samantha • couple • us
10
2026-07-20 • via Nuitee
G
Gabriella • couple • us
3
2026-07-20 • via Nuitee
J
Jasmine • couple • us
2
The stay was terrible and I wouldn’t recommend this place even if you were just staying a night.
Pros:

It was close to where I needed to be.

Cons:

The hotel was gross/ it was VERY dirty. We got two beds the put us in a room with one… then they fixed it. We got to our new room there was no light bulb in the lamp. Tobacco and empty wrappers in the drawers. The bath tub was completely rusted. They also want you to bring your own trash, linen and towels to the lobby once your stay is over. You can’t be in the lobby after 9pm. The pictures look nothing like the rooms.

2026-07-15 • via Nuitee
H
Howard • solo_traveller • us
1
Pros:

Nothing

Cons:

This place should be closed down

2026-07-10 • via Nuitee
S
Shameeka • couple • us
1
I don’t stay I seen the room and left
Pros:

The worst place I ever seen in my life it a trap house in hotel form. I don’t suggest this place for anyone. They don’t refund you and they know it’s not worth the stay. Please take this review seriously and DO NOT GO HERE!

Cons:

Everything the staff was ok but everything else was absolutely awful

2026-07-08 • via Nuitee
B
Brownlee • solo_traveller • us
1
Pros:

Nothing

Cons:

The man at the front desk was rude he was Arabian i think.

2026-07-07 • via Nuitee
B
Berthalee • couple • us
1
Pros:

Nothing

Cons:

The property was extremely nasty

2026-07-07 • via Nuitee
I
Iurii • couple • ua
3
Bad very bad
Pros:

Nothing

Cons:

No ac unit
Insects was present
Hole in wall
Mouse

2026-07-06 • via Nuitee
C
Crystal • couple • us
1
Terrible don’t stay there
Pros:

Nothing

Cons:

Everything I didn’t feel safe there door was missing

2026-07-05 • via Nuitee
J
joe • couple • us
1
2026-07-02 • via Nuitee
N
Nathaniel • couple • us
10
2026-06-29 • via Nuitee
J
Jason • couple • us
1
Will never be back
Cons:

Roaches

2026-06-26 • via Nuitee
S
Sondra • solo_traveller • us
1
2026-06-26 • via Nuitee
S
Stephen • solo_traveller • us
10
2026-06-11 • via Nuitee
L
Latoya • couple • us
5
2026-06-10 • via Nuitee
K
Kumiko • solo_traveller • us
3
2026-06-08 • via Nuitee
R
Rockafellow • solo_traveller • us
5
Pros:

I like it was affordable

Cons:

The atmosphere
The fact they didn't mention the deposit prior
Weeds growing out of the walls
Toilet seat was loose
It was dirty and not clean on the floors and ceilings
A constant buzzer all night not sure where it came from
No cable

2026-06-08 • via Nuitee
T
Tamika • solo_traveller • us
2
Pros:

Location

Cons:

No mini fridge or microwave in rooms

2026-06-07 • via Nuitee
T
Tyrell • solo_traveller • us
1
It wasn’t pleasant
Pros:

Nothing was likable

Cons:

It felt unsafe it was not clean the staff were not friendly and I’m surprised this place is still in business.

2026-06-06 • via Nuitee