City Express Plus by Marriott Ensenada

Hotels
City Express
7.9 (477 reviews)
CARR. TIJUANA ENSENADA 104, COL. EL SAUZAL, BAJA CALIFORNIA , Ensenada , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Pool
Helpful Staff
Cons:
Poor Food Quality
High Prices
Limited Parking

Categories

Cleanliness
7.4
Some reviews mention dirtiness in rooms and poor maintenance.
Service
8.9
Most reviews cite helpfulness of some staff, though overall service can be hit or miss.
Location
9.4
Location is frequently praised for its beauty and convenience.
Room Quality
7.4
Issues like uncomfortable beds and lack of privacy were mentioned.
Amenities
8.4
Pool and ocean view are highlights, but some amenities like parking and heating were poor.
Value for Money
6.9
Several reviews mention high prices for subpar offerings and lack of value.
Food and Beverage
6.4
Food quality is often criticized as too expensive and not up to standard.
Overall Experience
8.4
Mixed experiences overall but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:24

Property Description

Luxurious Amenities
City Express Plus Ensenada offers a lavish experience with a sun terrace, swimming pool, fitness centre, and shared lounge. Guests can unwind and enjoy top-notch facilities during their stay.

Convenient Services
From free WiFi throughout the property to a complimentary shuttle service, this 4-star hotel ensures a seamless and comfortable stay for all visitors. The 24-hour front desk, room service, and luggage storage add to the convenience.

Delicious Dining
Start your day right with a delicious continental breakfast served every morning. Additionally, the hotel provides free private parking and a business centre for your convenience.

Experience luxury, convenience, and great service at City Express Plus Ensenada. Book your stay now for a memorable experience.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

At City Express Plus by Marriott Ensenada, you’ll enjoy a cozy stay during your trip to Baja California. Our personalized service and exclusive ambiance cater to both business and leisure travelers. This hotel in Ensenada is equipped with WiFi, and you can also reserve our coworking space for a more comfortable work environment.For your convenience, we offer complimentary transportation within a 10-mile radius, as well as on-site parking. Satisfy your cravings with our American breakfast or enjoy room service at your leisure.If you’re wondering what to do in Ensenada, we recommend visiting La Bufadora, the Valley of Guadalupe, or the pier, where you can indulge in local Ensenada-style fish tacos. Our strategic location makes it easy to explore the wine route, as our hotel is the closest to this enchanting destination. We also have established partnerships with local vineyards, breweries, and restaurants. City Express Plus by Marriott Ensenada is the top choice for your next trip.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TIJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.9
Based on 477 reviews
Cleanliness: 7.4
Service: 8.9
Location: 9.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 6.9
Food and Beverage: 6.4
Overall Experience: 8.4
S
Satish Kumar family_with_children us
1
NA
Pros:

AC was not working. Could not sleep all night

Cons:

AC was not working. Could not sleep all night

2026-07-25 via Nuitee
I
Israel family_with_children mx
1
We chose this hotel largely because the pool was one of the main amenities we wanted our children to
Cons:

We chose this hotel largely because the pool was one of the main amenities we wanted our children to enjoy. The way this situation was handled borders on fraudulent conduct. I received an email only a couple of hours before check-in—when it was no longer possible to cancel my reservation—informing me that the pool was closed for maintenance and that my children would not be able to use it. I believe situations like this should be communicated well in advance, not at a point when guests no longer have the opportunity to cancel and choose another hotel.

2026-07-22 via Nuitee
E
Erick couple us
8
Great location and facility, with a parking twist
Pros:

The facility itself was good and the location was perfect. However, the hotel parking lot was under construction and looked like it had been that way for quite some time. Since we were driving UTVs, the initial parking setup was a bit uncomfortable for us. Thankfully, on the second day, we were offered spaces in the underground parking lot, which was perfect.

Cons:

Parking lot situation/location.

2026-07-22 via Nuitee
M
Maria Del Carmen solo_traveller us
5
It was okay.
Pros:

Clean. AC in room worked well. There is a microwave, coffee maker, and small fridge in the room.

Cons:

No beach access. You will have to get in your car and drive to where there is beach access; I do not believe it is within walking distance. No balcony. Staff somewhat friendly. The whole experience was okay.

2026-07-20 via Nuitee
K
Kramp solo_traveller mx
8
Pros:

El desayuno que incluye esta muy bien servido y la alberca esta genial el agua y la vista

2026-07-19 via Nuitee
J
JOOHYUK couple mx
8
Pros:

바다가 보이는 전망

Cons:

아침식사가 형편없었습니다.

2026-07-17 via Nuitee
G
Gilda couple us
10
2026-07-13 via Nuitee
C
Carmen extended_group mx
7
Para corta estancia
Pros:

La habitación es de buen tamaño y es cómoda.

Cons:

El edificio está como a medio construir, el estacionamiento hasta peligroso, porque hay varillas expuestas. El baño súper pequeño y no tiene puerta que cierre de verdad. La ubicación no es ideal si quieres visitar el centro de Ensenada.

2026-07-11 via Nuitee
H
Heradio solo_traveller us
10
2026-07-09 via Nuitee
J
Jacqueline family_with_children us
1
Misleading listing, poor maintenance, rude staff, and disappointing customer service.
Pros:

The location was convenient.

Cons:

The hotel did not match the photos on Booking.com. The listing was misleading. My room overlooked an active construction site that was not shown in the advertisement. The pool area was poorly maintained, with damaged and uneven decking that appeared unsafe. The staff was also rude, especially during breakfast, and they were not welcoming or helpful. I contacted Booking.com during my stay, but the responses took about 24 hours each, making it impossible to resolve the issue before my check-out.

2026-07-07 via Nuitee
B
Brenda extended_group mx
7
La Atención sobretodo del restaurante principal es pedi a no tienen la imagen que representa el hotel por su bien que ca
Pros:

Las instalaciones están muy bien !!

Cons:

Perfecto

2026-07-05 via Nuitee
C
Cristian extended_group mx
6
2026-07-05 via Nuitee
M
Manuel solo_traveller mx
9
Pros:

Bonitas instalaciones, limpio

Cons:

Estuve 4 noches todos los dias tuve que solicitar que me dejaran toallas, no es posible que omitan algo tan obvió

2026-07-05 via Nuitee
J
JORGE couple mx
10
RELAJANTE
Pros:

LA TRANQUILIDAD Y COMFORT

Cons:

LA IMAGEN EN PANTALLA DE TELEVISION

2026-06-29 via Nuitee
J
JUAN RAMON solo_traveller mx
9
Pros:

Restaurant y terraza

Cons:

El estacionamiento esta lejos del acceso al Lobby. Si hubiera un ascensor desde estacionamiento seria excelente

2026-06-29 via Nuitee
M
M. family_with_children us
10
2026-06-27 via Nuitee
M
Miguel solo_traveller us
10
2026-06-22 via Nuitee
V
Veronica family_with_children us
6
Disappointed
Pros:

Newer property

Cons:

We had to ask for towels, they didn’t replace our towels as stated, we had to ask for toilet paper. Rooftop deck was in bad repair, door was crooked and deadbolt Would not engage. There were no condiments for oir coffee. Coffee machine was dirty with old coffee grounds residue.

2026-06-17 via Nuitee
E
Esteban solo_traveller us
10
2026-06-17 via Nuitee
R
Ramirez solo_traveller mx
1
Mala elección
Pros:

Nada me gusto

Cons:

Todo pequeño sin espacio comida mala el precio caro pa lo q es

2026-06-16 via Nuitee