Chain Runner, Livingston by Marston's Inns

Hotels
•
Marston's Inns
8.1 (2113 reviews)
Almondvale Business Park , Livingston , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (several mentions, including named staff)
Good breakfast with plenty of choice
Delicious evening meals / cozy restaurant and bar
Great value for money
Convenient location (near train, mall, outlet)
Comfortable and homely atmosphere
In-room tea/coffee and daily housekeeping available
Cons:
Inconsistent cleanliness (dirty hair in bath, soggy tissue, carpets needing cleaning)
Occasional poor communication and unstaffed hotel area/no in-room phone
No air-conditioning in rooms
No mini-fridge in rooms
Limited room storage / extra seating
At least one instance of unfriendly/unengaged staff service (missed birthday interactions)
Isolated service issues with drinks/orders

Categories

Cleanliness
6.8
Generally clean with daily housekeeping available, but at least one guest reported dirty hair in the bath, soggy tissue in the sink and issues with toilet fixtures; carpets were also noted as needing better cleaning.
Service
8.5
Mostly praised — multiple reviewers complimented friendly, helpful and fast staff (named staff member Nicki singled out), though one guest reported poor communication, lack of greeting, unanswered pre-arrival messages and an unstaffed hotel area overnight.
Location
8.8
Convenient location: close to the train (~30 minutes to Edinburgh Waverley), near Glasgow access, and within minutes of an outlet/mall — praised by several guests for accessibility.
Room Quality
7.4
Rooms described as comfortable and homely with tea/coffee provided; however issues noted include lack of air-conditioning, limited storage/extra seating, and one report of cleanliness problems in a room.
Amenities
7.4
On-site restaurant/bar and in-room tea/coffee are positives, but guests noted missing amenities such as air-conditioning, a phone in rooms, and a mini-fridge.
Value for Money
9.1
Multiple reviewers explicitly called the hotel great value and preferred it over more expensive options — strong consensus on good value.
Food and Beverage
8.5
Breakfast offered plenty of choices (continental or full fry-up) and evening meals were described as delicious; the cosy bar/restaurant was praised, with one isolated issue about a mocktail order.
Overall Experience
8.3
Overall positive and restful stay for many guests (friendly staff, good food, peaceful), but marred for at least one guest by service and cleanliness failures that impacted their special occasion.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:12

Property Description

Convenient Location and Amenities

Chain Runner, Livingston by Marston's Inns offers a comfortable stay just half a mile from the Livingston Designer Outlet. Enjoy free WiFi and private parking during your visit.

Cozy Rooms and On-Site Dining

Relax in rooms equipped with a TV, tea/coffee facilities, and en-suite bathrooms. Unwind at the on-site restaurant serving delicious pub-style meals all day.

Family-Friendly Features

With indoor and outdoor play areas for children, as well as an outdoor seating area, the hotel caters to families looking for a fun and relaxing stay.

Book your stay at Chain Runner, Livingston by Marston's Inns for a memorable experience in Livingston.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 2113 reviews
Cleanliness: 6.8
Service: 8.5
Location: 8.8
Room Quality: 7.4
Amenities: 7.4
Value for Money: 9.1
Food and Beverage: 8.5
Overall Experience: 8.3
D
Donna • family_with_children • gb
10
Amazing friendly staff, great location, will be back
Pros:

Close to shopping centre

Cons:

N/A

2026-10-16 • via Nuitee
A
ALISON • family_with_children • gb
9
Good value
Pros:

Lovely clean room. Only criticism was the towel rail in bathroom, it was covered in rust. Staff were extremely friendly and helpful.

Cons:

Just the aforementioned towel rail - not good.

2026-10-15 • via Nuitee
M
Morrison • solo_traveller • ie
8
Pros:

Staff,and location

Cons:

Bedroom not very clean bed mattress very dirty

2026-10-15 • via Nuitee
Y
YU WEN • extended_group • tw
10
2026-10-15 • via Nuitee
K
Kenneth • family_with_children • gb
8
Pros:

The staff were good room was clean

Cons:

I needs a bit of updating

2026-10-15 • via Nuitee
G
Gardner • extended_group • gb
9
2026-10-14 • via Nuitee
M
Mairi • family_with_children • gb
9
2026-10-14 • via Nuitee
L
Lesley • family_with_children • au
7
Pros:

Attentive staff. Good choice of breakfast.

Cons:

Beds were a little too soft. We were only issued with one key card to the room.

2026-10-12 • via Nuitee
J
Jim • couple • gb
9
Very enjoyable.the food was excellent and plenty to eat, we will definitely stay there again
Pros:

Food was fantastic staff were excellent

Cons:

Room was clean but dated

2026-10-12 • via Nuitee
N
Norman • solo_traveller • gb
10
Good location does what is says on the tin
Pros:

Location and cleanliness and value for money

Cons:

Nothing

2026-10-11 • via Nuitee
G
Graham • couple • gb
8
2026-10-09 • via Nuitee
E
Erika • solo_traveller • no
10
Pros:

Very cozy hotel, breakfast was good, deliciuos. The staff was very nice and helped us a lot. Restaurant we liked so much its so cozy. Sad that we stayed just two nights. I hope next time we will come again. By the way not so far away you can find bus station to airport, murrayfield stadium, Edinburgh centre. Arround you can find big shopping centre.

2026-10-08 • via Nuitee
P
Pauline • family_with_children • gb
3
won't be back
Pros:

friendly welcome at check in

Cons:

broken soap container in the bathroom, old/mouldy bathroom, bed SO soft, a number of insects in the bathroom, fire alarm late at night and no sign of anyone to advise if we were safe

2026-10-07 • via Nuitee
B
Brett • couple • us
8
Pros:

The staff was extremely helpful

Cons:

I use Wi-Fi extensively. But at this property, Wi-Fi is almost completely non-existent. Once in a while, I could do my business.

2026-10-07 • via Nuitee
A
Anne • couple • gb
9
Would definitely go back
Pros:

Staff extremely nice beds very comfortable. Nice location

2026-09-19 • via Nuitee
I
Iouri • couple • us
8
Overall, it’s a nice hotel
Pros:

Very friendly stuff

Cons:

Not a convenient location if you came to see Edinburgh. You can’t get to the city quick. It will take about an hour. You will have to take a taxi and then a train to get to Edinburgh.

2026-09-19 • via Nuitee
I
Ingrid • couple • de
9
Top!
Pros:

Das Bett war sehr bequem, es gab noch zusätzliche Kissen bei Bedarf, das Personal war überdurchschnittlich freundlich, in der Nacht beim Einchecken genauso wie beim Frühstück
Angenehmes Zimmer, ausreichend groß mit kleiner Kaffee / Tee Ecke, einem schönen Bad und ausgesprochen ruhiger Lage.
Das Frühstück war sehr variabel und der Service top
Preis./Leistungsverhältnis ist außergewöhnlich gut!!

Cons:

Eigentlich fällt mir nichts ein.. höchstens, dass es Teppich im Zimmer gab, das mag ich in der Regel nicht. Spielt allerdings im Gesamtpaket keine Rolle

2026-09-18 • via Nuitee
V
Vishnu • solo_traveller • gb
8
2026-09-17 • via Nuitee
P
Phillippa • family_with_children • gb
9
Amazing
Pros:

It was very clean and had everything we needed

Cons:

The beeping doors when you enter and exit your room

2026-09-16 • via Nuitee
L
Losey • solo_traveller • ch
8
2026-09-14 • via Nuitee