Chain Runner, Livingston by Marston's Inns

Hotels
Marston's Inns
8.1 (2086 reviews)
Almondvale Business Park , Livingston , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (several mentions, including named staff)
Good breakfast with plenty of choice
Delicious evening meals / cozy restaurant and bar
Great value for money
Convenient location (near train, mall, outlet)
Comfortable and homely atmosphere
In-room tea/coffee and daily housekeeping available
Cons:
Inconsistent cleanliness (dirty hair in bath, soggy tissue, carpets needing cleaning)
Occasional poor communication and unstaffed hotel area/no in-room phone
No air-conditioning in rooms
No mini-fridge in rooms
Limited room storage / extra seating
At least one instance of unfriendly/unengaged staff service (missed birthday interactions)
Isolated service issues with drinks/orders

Categories

Cleanliness
6.8
Generally clean with daily housekeeping available, but at least one guest reported dirty hair in the bath, soggy tissue in the sink and issues with toilet fixtures; carpets were also noted as needing better cleaning.
Service
8.5
Mostly praised — multiple reviewers complimented friendly, helpful and fast staff (named staff member Nicki singled out), though one guest reported poor communication, lack of greeting, unanswered pre-arrival messages and an unstaffed hotel area overnight.
Location
8.8
Convenient location: close to the train (~30 minutes to Edinburgh Waverley), near Glasgow access, and within minutes of an outlet/mall — praised by several guests for accessibility.
Room Quality
7.4
Rooms described as comfortable and homely with tea/coffee provided; however issues noted include lack of air-conditioning, limited storage/extra seating, and one report of cleanliness problems in a room.
Amenities
7.4
On-site restaurant/bar and in-room tea/coffee are positives, but guests noted missing amenities such as air-conditioning, a phone in rooms, and a mini-fridge.
Value for Money
9.1
Multiple reviewers explicitly called the hotel great value and preferred it over more expensive options — strong consensus on good value.
Food and Beverage
8.5
Breakfast offered plenty of choices (continental or full fry-up) and evening meals were described as delicious; the cosy bar/restaurant was praised, with one isolated issue about a mocktail order.
Overall Experience
8.3
Overall positive and restful stay for many guests (friendly staff, good food, peaceful), but marred for at least one guest by service and cleanliness failures that impacted their special occasion.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:12

Property Description

Convenient Location and Amenities

Chain Runner, Livingston by Marston's Inns offers a comfortable stay just half a mile from the Livingston Designer Outlet. Enjoy free WiFi and private parking during your visit.

Cozy Rooms and On-Site Dining

Relax in rooms equipped with a TV, tea/coffee facilities, and en-suite bathrooms. Unwind at the on-site restaurant serving delicious pub-style meals all day.

Family-Friendly Features

With indoor and outdoor play areas for children, as well as an outdoor seating area, the hotel caters to families looking for a fun and relaxing stay.

Book your stay at Chain Runner, Livingston by Marston's Inns for a memorable experience in Livingston.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 2086 reviews
Cleanliness: 6.8
Service: 8.5
Location: 8.8
Room Quality: 7.4
Amenities: 7.4
Value for Money: 9.1
Food and Beverage: 8.5
Overall Experience: 8.3
C
carmen family_with_children es
10
Pros:

La atención de la recepcionista. Un encanto. Y eso q llegamos muy tarde

2026-08-22 via Nuitee
S
Sara solo_traveller at
6
Ok!
Pros:

Very welcoming and friendly staff, proximity to the airport, rich breakfast, nice atmosphere in the restaurant.

Cons:

The bathrooms need some renovation and perhaps more attention to cleaning details in the room..

2026-08-20 via Nuitee
M
Marta family_with_children it
8
Pros:

A 20 minuti dall’aeroporto

2026-08-20 via Nuitee
G
Gordon couple gb
7
Only staying one night so our stay was fine apart from the above issues.
Pros:

Quiet location. Bed comfortable. Nice breakfast.

Cons:

No hairdryer supplied. Water coming from under the bath. Found long hairs in the bath and hair in the sink.

2026-08-20 via Nuitee
C
Carly solo_traveller gb
10
2026-08-19 via Nuitee
H
Hao family_with_children gb
9
Very good hotel!
Pros:

The rooms were quite comfortable and the staff were very friendly

2026-08-19 via Nuitee
O
Olisam solo_traveller gb
8
Comfortable stay.
Pros:

Great location, friendly staff, good variety of food to choose from on the lunch and evening menu.
Comfortable bed.

Cons:

The toast always seems to be served burnt at breakfast time when ordering from the menu.
Everything needs a good clean on all of the mirrors and the remote control as they are full of dust and the carpets in the corners are full of muck.

2026-08-19 via Nuitee
J
John couple gb
4
Not for us !
Pros:

Location , that’s all.

Cons:

Zero character, basic accommodation, very basic food, however, staff very pleasant

2026-08-19 via Nuitee
T
Tomasz solo_traveller gb
10
Pros:

Friendly staff,good food ,close to town city

Cons:

.

2026-08-18 via Nuitee
N
nico southern solo_traveller gb
10
Ellie and nicos august 2026 trip
Pros:

Great bounce location if going into edinburgh and then west to l9och lomond ,in a big area of a retail park supermarkets and food places, cinema

Cons:

The link road in and out upsset the satnav

2026-08-18 via Nuitee
W
Waqas family_with_children gb
6
2026-08-18 via Nuitee
M
María couple es
8
2026-08-16 via Nuitee
Y
Yan Eric couple fr
8
2026-08-16 via Nuitee
P
Petersen couple fo
7
2026-08-16 via Nuitee
E
Eva family_with_children es
8
Habitacion correcta solo de paso una noche
Pros:

La habitación solo era de paso para poder recoger la autocaravana el día siguiente.

Cons:

Un poco aislado de todo. Poco ambiente alrededor. Un poco caro por por los servicios de sus alrededores.

2026-08-16 via Nuitee
T
thinan family_with_children it
9
2026-08-16 via Nuitee
T
Tanya solo_traveller gb
9
Pros:

Really excellent location to shop in Livingston, 10 minute leisurely walk to Livingston Designer Outlet. Good parking included and the room was clean and had everything you would need. Went to the restaurant next door which was excellent, busy though so may be better to book. Staff were really friendly and helpful.

2026-08-14 via Nuitee
M
Matko family_with_children hr
8
Short 1-night stay before an early flight.
Pros:

Mi smo ostali samo jednu noć zbog blizine aerodroma jer smo rano ujutro imali let. Tako da nismo stigli koristiti niti navečer pub, niti doručak ujutro. Sve u svemu sukladno očekivanjima.

2026-08-14 via Nuitee
C
Christian couple it
7
In attesa del volo
Pros:

Comoda e vicino all’aeroporto.

Cons:

Nel periodo estivo, con il sole che tramonta dopo le 22, la cucina del pub non può chiudere alle 20:45.

2026-08-12 via Nuitee
C
Christopher solo_traveller au
10
2026-08-12 via Nuitee