Canterbury Bell, Margate by Marston's Inns

Hotels
•
Marston's Inns
8.5 (1932 reviews)
481 Margate Road , Broadstairs , gb
+44 1843 863892

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Value for money
Tasty breakfast options
Cons:
Cleanliness issues
Service inconsistency
Maintenance needs in bathrooms

Categories

Cleanliness
7.71
Some reviews mentioned cleanliness issues, but overall considered acceptable.
Service
9.18
Most reviews praised the helpful and friendly staff, with a few exceptions.
Location
8.72
Location was noted as convenient for visiting beaches and nearby amenities.
Room Quality
8.17
Rooms were described as basic but comfortable, with some maintenance issues.
Amenities
8.2
Amenities were generally good but noted a few drawbacks, like bathroom issues.
Value for Money
9.16
Many reviews indicated the hotel provided good value compared to local options.
Food and Beverage
8.21
Food quality varied; some breakfast issues were reported, but overall it was satisfactory.
Overall Experience
8.68
Most guests enjoyed their stay, with minor complaints that didn’t overshadow the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:58

Property Description

Family-Friendly Accommodation
Canterbury Bell, Margate by Marston's Inns is the perfect destination for families with its children's playground and spacious rooms equipped with flat-screen TVs and kettles. The private bathrooms come stocked with free toiletries and a hairdryer for your convenience.

Dining and Leisure
Indulge in delicious meals at the on-site restaurant or soak up the sun on the terrace. With free WiFi throughout the property, you can stay connected while enjoying a relaxing stay. The 24-hour front desk ensures all your needs are met promptly.

Convenient Location
Situated opposite the Westwood Cross Shopping Centre, Canterbury Bell offers easy access to popular seaside destinations like Margate, Broadstairs, and Ramsgate. Plus, with free private parking and proximity to London Southend Airport, your travel convenience is guaranteed.

Book your stay at Canterbury Bell now for a memorable and hassle-free experience!

Important information:

Please note, the property does not have a elevator. Guests with limited mobility should contact the property using the details found on the booking confirmation to request a ground floor room.

Please note that an alternative breakfast will be offered on Christmas Day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1932 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 8.68
T
Troy • couple • gb
10
2026-08-08 • via Nuitee
D
David • couple • gb
7
2026-08-07 • via Nuitee
D
Dominic • solo_traveller • gb
8
2026-08-05 • via Nuitee
R
Robin • couple • gb
8
Affordable accommodation with a nice pub opposite and shopping centre on our doorstep
Pros:

Location was good, staff friendly and helpful

Cons:

Took 3 goes on our room keycard each time we wanted to open the door , first 2 swipes never registered correctly but we got used to doing this

2026-08-03 • via Nuitee
C
chris • couple • gb
5
It was less than fair, the only up side was the location for the purpose of our visit
Pros:

The location was perfect for what we wanted

Cons:

The bed was very uncomfortable, and the cooked breakfast was poorly cooked, there was information passed along as to what time breakfast we luckily stumbled in on time

2026-08-03 • via Nuitee
S
Sherilyn • couple • nl
8
2026-07-23 • via Nuitee
B
bernard • extended_group • fr
1
Pros:

Rien car il ne pouvait pas nous recevoir

Cons:

J'ai d'une part été informé le 18 juillet que l'établissement avait un dégat des eaux et qu'il ne pouvait pas nous recevoir et d'autre part j'ai été prélevé de 1263,19 par booking .com de la somme de la réservation. Je vous demande de me faire un virement de 1263,19 €. Cordialement

2026-07-22 • via Nuitee
A
Allan • couple • ae
8
2026-07-22 • via Nuitee
L
Liesa • couple • gb
8
Comfortable stay albeit that the boiler has broken down
Pros:

Close to local transport

Cons:

Nothing

2026-07-21 • via Nuitee
M
Michael • couple • gb
4
Poor; I want a refund
Pros:

Pub area

Cons:

There was no hot water available so we could not wash or shower; also sink in bathroom was partially blocked room 207

2026-07-19 • via Nuitee
A
anthony • couple • gb
1
2026-07-19 • via Nuitee
B
BS • solo_traveller • gb
1
Awful place, avoid
Pros:

Close to shops

Cons:

No hot water and breakfast was inedible

2026-07-19 • via Nuitee
C
chris • couple • gb
9
Relaxing
Pros:

Clean and modern

2026-07-18 • via Nuitee
E
Eddie • couple • gb
8
2026-07-18 • via Nuitee
D
derek • solo_traveller • gb
10
Pros:

Easy to book in .everything ready.receotion helpful and welcoming.rooms clean and cool

Cons:

All ok

2026-07-17 • via Nuitee
D
Daren • couple • gb
9
2026-07-17 • via Nuitee
L
Louise • solo_traveller • gb
10
2026-07-15 • via Nuitee
N
Ninglin • couple • gb
9
Overall, this hotel is quite good, and the breakfast is extensive.
Pros:

The location is excellent—very close to the supermarket and convenient to many shopping malls.

Cons:

The water in the sink drains very slowly.

2026-07-15 • via Nuitee
R
Rod • couple • gb
9
As good as ever!
Pros:

Very clean and comfortable - excellent value - friendly and helpful staff. Consistently good!

Cons:

Ran out of steaks - that’s all.

2026-07-14 • via Nuitee
J
Jane • solo_traveller • gb
9
Pros:

A comfortable stay.
Very good breakfast.

2026-07-14 • via Nuitee