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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Room service
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Business center
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Vending machine - drinks
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Vending machine - snacks
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Outdoor fireplace
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Modern Amenities
Home2 Suites By Hilton Chicago River North boasts a fitness centre, shared lounge, terrace, and restaurant, providing guests with a comfortable and convenient stay.
Cozy Accommodations
Guest rooms at this 3-star hotel are well-equipped with air conditioning, kitchen facilities, and a flat-screen TV. Some units even offer stunning city views, ensuring a pleasant and memorable experience for all visitors.
Convenient Location
Situated just 1.5 km from Oak Street Beach and close to the city centre, this hotel is the perfect choice for travelers interested in exploring the vibrant attractions of Chicago. Book your stay at Home2 Suites By Hilton Chicago River North for a delightful and memorable experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
We loved the style & modern look of our room, great kitchen & bathroom & view.
Camera spaziosa letto molto comodo e posizione ottima. Ragazza delle pulizie Kristina C. è stata di una cortesia e gentilezza fuori dal comune, ha provveduto a portarci il fornello elettrico (perché bisogna farne richiesta non vi è di default nella camera) e le pentole per poter cucinare in camera.
Pulizie e cambio asciugamani impeccabili. Posizione perfetta vicina a Michigan Avenue e a diversi supermercati e fermate di bus e metro.
La ragazza che ci ha fatto il check-in è stata molto maleducata e rude. Parlava un inglese moooolto veloce mangiandosi le parole e per fortuna che io parlo e capisco molto bene la lingua!!! Oltre a questo mi ha caricato la caparra di 150€ sulla carta usata per il pagamento della stanza senza nemmeno avvertirmi e ciò mi ha recato un grosso disagio perché su quella carta avevo programmato altri pagamenti che ovviamente non ho potuto effettuare.Ho fatto tutto presente alla manager il giorno seguente la quale si è scusata e si è offerta di rimborsarci il 50% del costo dell’ ultima notte come scusa per il disagio, gesto molto apprezzato.
Purtroppo però devo comunque segnalare che alcune ragazze della reception non sono assolutamente idonee per svolgere tale lavoro a contatto con il pubblico.
La ubicación
En primer lugar, el sofá cama era de una calidad lamentable. 2 personas tuvieron que dormir con el colchón en el suelo durante toda la estancia porque no se podía dormir encima del somier de ese sofá cama.
Segundo, no nos proporcionaron ni almohadas ni mantas para ese sofá cama y cuando bajamos a recepción a solicitar las mantas al llegar a la habitación vimos que la manta tenía dos agujero del tamaño de una naranja.
Al día siguiente bajamos a que nos diesen otra nueva y más grande otra nueva y nos dieron una manta y una funda de colchón, en vez de dos mantas.
Y tercero y último la primera noche al ducharnos nos dimos cuenta que no había jamón de cuerpo en la ducha ni acondicionador…. Reclamos y 4 días después no marchamos y seguíamos sin el.
Acomodações
Funcionários bastante ríspidos
Excellent Customer Service at the front desk on floor 2!
Everyone was very nice and welcoming
Elevators weren't working well the last day of our stay
Good location and friendly staff
Stanza molto spaziosa, posizione ottima.
Colazione non con vasta scelta e con orari troppo ristretti, entro le 9.
Ubicación excelente
Lo referente a la limpieza del baño
Tanto la ducha como el sanitario
The pull out bed was comfortable for the child. King bed good also. We ordered in for food a few times. But if you wanted to eat there it was great. Even had a garbage disposal.
The pull out bed was in the way. King was beyond it and the bathroom. Would. Have been better on far side of room, there were only 2 towels and 3 of us. Figured they would fix it when they cleaned. Had to go tell them to clean around 4 that next afternoon and then we received 4 towels.
La habitación.
El servicio de habitaciones, el personal antipático y el desayuno muy pobre
Location and the staff were great!
Sheets and bed were old and thin feeling the breakfast was just ok
We had a very nice stay at this Home2. It was a larger property with 17 floors as opposed to the average sized 4-6 floor properties. We loved the location. Being only a few avenues away from Michigan Ave helped us to easily navigate our routes. The hotel was very clean, with a few exceptions of spots on the common area carpets. Our room was of a nice size and offered all expected amenities. Our pull-out was not very comfortable, but was certainly not the worst we've slept on (see my review for Home2 Downtown St. Louis). We asked for a mattress pad which made the bed a bit more comfortable. The breakfast area was always slammed. For the size of the hotel, the breakfast area was way too small. As in most Home2s, the hot food was kept in warming cabinets. This makes no sense for a hotel of this size. Food was very quickly taken and often we had to wait for refills. Large chaffing dishes would be a better option, especially during busy seasons. Everything was cooked well and tasted good, so that was a plus. The coffee bar was a nice treat for an afternoon pick me up. The housekeepers at this hotel are some of the friendliest I've ever come across. All of those ladies and men are true people pleasers. The front desk girls were cordial, but in no way overly friendly. Being in the city, there isn't any outdoor space on the ground level. This hotel is dog friendly, but there wasn't any designated relief areas. The biggest issue with this hotel is the horrible elevator situation. There are three elevators. With just 17 floors you'd think this wouldn't be a problem. Well, we always had to wait upwards of 3 minutes for an elevator. One elevator is also a service elevator so sometimes you'd be riding with the workers who were hauling big carts. Not a problem, but why not just designate that elevator for their use? Then, the other elevators should be programmed to only stop at certain floors. This system could be much more efficient and would reduce frustration levels of the guests. Too many times, the elevator was already full by the time it stopped on my floor (7th), so I had to wait for the next one. The hotel requests that only 6 people ride in the elevator at one time. Most times, I just took the stairs down. All in all, this was a very nice hotel in a great area. I would definitely stay here again when I return to Chicago.
Posizione e staff accogliente
La colazione molto poco variegata.
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