Old Colonial, Weston-Super-Mare by Marston's Inns

Hotels
Marston's Inns
7.6 (1592 reviews)
30 Knightstone Road , Weston-super-Mare , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Great value for money
Cons:
Inadequate food service
Thin mattresses
Lighting can be confusing

Categories

Cleanliness
7.6
Rooms were described as clean and comfortable.
Service
8.6
Staff were described as helpful and welcoming.
Location
8.6
Great location with good views and not far from the town.
Room Quality
7.6
Room quality was good but mattresses were reported as thin.
Amenities
7.6
Amenities such as bar, restaurant, and parking were positively mentioned, but lighting could be improved.
Value for Money
8.1
Value for money was mentioned positively with regards to location and services.
Food and Beverage
5.1
Food service during Christmas Dinner was inadequate, leading to dissatisfaction.
Overall Experience
7.6
Experience was positive for most aspects, but there were significant complaints about food service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:01

Property Description

Seaside Comfort and British Charm

En Suite Rooms with Stunning Views
Each room at The Old Colonial by Marstons Inns offers modern amenities and comfort, including flat-screen TVs and branded toiletries. Opt for the four poster bedroom for breathtaking views of the town and sea.

Gastropub Dining and Traditional Ales
Indulge in hearty meals with an international flair at the attached gastropub, where both adults and children can find something to enjoy. Explore a variety of traditional ales in the fully-stocked bar for a true British pub experience.

Immerse yourself in the beauty of Weston-Super-Mare with a convenient location just minutes away from the Winter Gardens Pavilion and the Grand Pier. Book your stay at The Old Colonial by Marstons Inns for a quintessential British seaside getaway.

Important information:

Please note: any damage caused to the rooms will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 1592 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 5.1
Overall Experience: 7.6
H
H2406VKstefaniew Family Worcestershire, England
2
False allegations
Pros:

I wouldn’t usually write a negative review but feel I need to on this occasion. The hotel family room was good size bathroom could do with TLC but we got what we paid for I guess.

Waited ages for drinks , continental breakfast we had to wait 1hr 30 mins and it wasn’t all there. Lots of people asking about their orders. This was not the member of staffs fault she was on her own trying to juggle everything.

I would have stayed again but not booked breakfast until I got home and received a call with allegations of stealing towels and pillows! We had our own towels I used 1 small one as flannel when I was ill in the night. I find this very insulting and asking me to return them or pay for them? They need check the cameras and see we had a small bag each and £shop bag we wouldn’t have fitted pillows in etc. check with cleaners and the check list before making assumptions. Very disappointing so will not be returning again. Will be accusing us of taking toilet role next ! And the toilet brush. (There wasn’t one) Only had 1 and half role for 4 of us and I have Crohn’s disease with a stoma so I use frequently. Really thought we found our returning place every year until this. :(

2026-08-29 via Tripadvisor
S
Stefanie family_with_children gb
1
I would have stayed again without breakfast but unfortunately the manager called and accused me of taking pillows and to
Pros:

The location was just right and cost of room was fair .

Cons:

Waited 1 hour for continental breakfast and then it wasn’t all complete, waited 15 mins for drinks . Lack of staff poor staff member on was on her own dealing with everything so many ordered weren’t right or customers chasing their orders.

2026-08-29 via Nuitee
N
Naomi family_with_children gb
8
2026-08-28 via Nuitee
C
Colette family_with_children gb
10
Excellent place to stay
Pros:

Lovely friendly place to stay

2026-08-28 via Nuitee
I
I5933KHcatherinew Couples Glasgow, Scotland
2
Filthy hotel
Pros:

Room was filthy shower did not work bathroom disgusting BF terrible black pudding was off staff very young but ok no one wanted to act on complaints never again

2026-08-27 via Tripadvisor
D
David solo_traveller gb
8
Worth the money but not for the older generation like myself
Pros:

Location fantastic
Staff didn't see much of them
Place was old and creaky
Breakfast was full on
It was clean , worth the money

Cons:

Lots of stairs, we are getting a bit older now and we were on the second floor
No lift just stairs, which was hard with luggage

2026-08-27 via Nuitee
D
Dean couple gb
4
Pros:

Nothing

2026-08-27 via Nuitee
S
Surman solo_traveller gb
3
Pros:

The staff was lovely

Cons:

Room didn't get cleaned on our third day, not good. & should advertise about the stairs as there is no lift.

2026-08-27 via Nuitee
B
Becky family_with_children gb
10
Loved our stay, can’t wait to come back
Pros:

Location was fantastic!
Staff were fantastic
Beds were super comfy

Cons:

Needs a little refresh, carpet and paint, but didn’t effect our great stay

2026-08-26 via Nuitee
R
richard couple gb
7
Pros:

Location , parking in adj car park ,

Cons:

Noisy commercial fans out back of building, didn’t bother me that much. But can imagine light sleeps would object , req a room at front or the side I’d say

2026-08-25 via Nuitee
G
Gary couple gb
10
Enjoyable
Pros:

Great position on sea front , staff very helpful

2026-08-25 via Nuitee
J
Jon family_with_children gb
8
Large room in a great location for a weekend with my kids
Pros:

Location was great. The bedroom was clean and comfortable. Plenty of space for me and two children.

Cons:

The bathroom could do with updating

2026-08-25 via Nuitee
L
Loner89 Couples Ludlow, Shropshire, England
10
Highly recommend
Pros:

We stayed here last year, and this time a big improvement on the exterior of the building. Recognising some of the staff from last year, always cheerful and welcoming. We had room 2 this time, first floor, great views of the sea front, pier and beach. Like before room is a bit dated, but clean and tidy! Good size room with king size bed, and sofa bed if needed. Stayed for three nights, plenty of tea and coffee. Had an evening meal, tried the Hawkstone pie, Jeremy Clarkson, really tasty. Tried the Sunday lunch, the veg was all fresh, cooked to perfection, roast potatoes were on another level, absolutely the best. Half chicken was a bit on the dry side, but the turkey was perfect. Will definitely stay again.

2026-08-24 via Tripadvisor
S
stevelO8135TD Friends getaway Bewdley, Worcestershire, England
10
Sunday Lunch
Pros:

Tried Sunday lunch here, was not what we were expecting. There was four of us, two had turkey, one beef and one half chicken. When the very polite young lady brought them out, it was “wow” all veg fresh not frozen, cauliflower cheese, fresh, the best roast potatoes any of us had ever had, the mash was an added bonus, so creamy and not frozen, the Yorkshire puddings were massive. The turkey was the best meat, so moist and tasty! It was nice having proper gravy. Will definitely be back, and can not recommend enough.

2026-08-23 via Tripadvisor
M
Manfred couple at
6
Home alone
Pros:

Die Lage am Meer ist toll.

Cons:

Kein Personal weit und breit. Immerhin wurden die Zimmer auf Verlangen gereinigt.

2026-08-22 via Nuitee
D
Dawn family_with_children gb
9
2026-08-21 via Nuitee
P
Pamela solo_traveller gb
10
Pros:

Everything had a lovely time. Food great staff fab. Comfortable room and bed.

Cons:

Nothing

2026-08-20 via Nuitee
C
Corinne family_with_children gb
10
Would stay again
Pros:

Cleanliness and size of rooms.

2026-08-19 via Nuitee
T
Tracy solo_traveller gb
3
2026-08-18 via Nuitee
V
Vasiliki Georgia couple gb
4
Pros:

The location was great exactly in front of the sea!!

Cons:

It was extremely hot, and there was no air conditioning. There was only a very small fan, which didn’t do anything. We couldn’t open the window any further, as it was only slightly open. There was also no fridge in the room where we could keep a cold drink or water.

2026-08-17 via Nuitee