Holiday Inn Columbus Dwtn-Capitol Square by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.7 (1026 reviews)
175 East Town Street , Columbus , US
+1 614-221-3281

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
6.91
Several reviews mention issues like dirty bedding and rundown facilities.
Service
8.88
Reviews highlight friendly and helpful staff.
Location
9.42
Consistently praised for being close to venues and downtown.
Room Quality
6.87
Some rooms had issues like missing items and small bathroom space.
Amenities
6.4
Mention of the pool being closed and limited breakfast options.
Value for Money
7.86
Mention of parking fees and breakfast not included.
Food and Beverage
7.41
Breakfast options were a bit limited and not highly rated.
Overall Experience
7.88
Mixed reviews with some negative experiences, but some positive aspects too.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:02

Property Description

Convenient Location near Ohio Theater
Situated steps away from the Ohio Theater, the Holiday Inn Columbus Downtown-Capitol Square offers a prime location for guests looking to explore the vibrant city of Columbus.

Modern Amenities for a Comfortable Stay
Enjoy complimentary WiFi in every guestroom, unwind in the indoor pool, and stay active at the 24-hour fitness center. Indulge in delicious meals throughout the day at the hotel's Burger Theory Bar and Lounge.

Explore Nearby Attractions
Discover popular attractions such as the Deaf Park Topiary Garden, Columbus Convention Center, Arena District, and Palace Theater, all conveniently located near the hotel.

Book your stay at the Holiday Inn Columbus Downtown-Capitol Square now for a memorable and convenient experience!

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

7.7
Based on 1026 reviews
Cleanliness: 6.91
Service: 8.88
Location: 9.42
Room Quality: 6.87
Amenities: 6.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 7.88
N
Nicholas • couple • us
10
Veronica made our stay the best, she was bery helpful
Pros:

customer service and cleanliness

2026-09-18 • via Nuitee
R
Richard • family_with_children • us
4
Pros:

It was not the best but was not terrible.

Cons:

The bathrooms i feel needed a update, they were alittle rough looking and issues with the toilet. They also didnt inform us there was a water update when we arrived so for practically our whole first day we had no running water

2026-09-14 • via Nuitee
E
Eugenia • couple • us
7
Pros:

food at restaurant was bad, there was no free breakfast, which we always get, there was no kleenex in the kleenex box,and there was only decaf coffee ??

2026-09-04 • via Nuitee
R
Richard • couple • us
5
Pros:

Good location, but hotel was quite dated and average, at best.

Cons:

Could definitely use a facelift.

2026-09-01 • via Nuitee
M
Marie • couple • be
9
Pros:

Good location. Tasty breakfast. Rooms were spacious , clean and very silent.

2026-08-31 • via Nuitee
T
Timothy • couple • us
8
Pros:

Location, price, staff

Cons:

Noisy Climate control unit
No luggage rack area

2026-08-31 • via Nuitee
D
David • couple • us
7
It was quite front desk people were nice but the hotel really needs some serious work done plus the pool wasn’t open
Pros:

Quite close to downtown

Cons:

Old really needs to be updated

2026-08-30 • via Nuitee
A
Ayub • couple • sa
10
2026-08-29 • via Nuitee
D
Doris • extended_group • us
8
2026-08-29 • via Nuitee
R
Robert • solo_traveller • us
9
2026-08-28 • via Nuitee
O
Olivia • couple • us
8
Pros:

There was parking for a small fee, the breakfast was good, and the room was decent.

Cons:

It wasn’t in the best location.

2026-08-28 • via Nuitee
D
Denise • couple • us
7
2026-08-28 • via Nuitee
G
Garrett • extended_group • us
4
2026-08-27 • via Nuitee
K
Kelsy • family_with_children • us
10
Pase una noche buena noche y cómoda
Pros:

Muy bueno todo

2026-08-24 • via Nuitee
N
NAMASIVAYA • solo_traveller • us
5
Pros:

Didn’t have one

Cons:

That breakfast was not included in the pricing

2026-08-22 • via Nuitee
A
Agbo • couple • us
6
2026-08-18 • via Nuitee
J
Julie • extended_group • us
9
2026-08-17 • via Nuitee
E
Ellen • couple • us
2
This was the most disgusting hotel room I have ever stayed in.
Cons:

The room was absolutely abhorrent. There was fungus/mushrooms growing on the curtains, walls, carpets, and desk chairs. Various stains all over the room. Nail clippings and hair balls in the carpet. The toilet bowl had not been cleaned and the shower was dirty as well. The refrigerator was making loud persistent clanging noises and probably needs maintenance. Staff did not seem surprised when these issues were mentioned.

2026-08-16 • via Nuitee
C
Cedric • solo_traveller • us
10
Solid
Pros:

Great staff personable

Cons:

The room had a smell

2026-08-15 • via Nuitee
C
CHUNKAO • solo_traveller • tw
8
2026-08-15 • via Nuitee