Mercure Bordeaux Lac

Hotels
•
Mercure
7.5 (1719 reviews)
rue du Grand Barail , Bordeaux , fr
+33 5 56 43 36 72

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Modern decor
Friendly staff
Good parking
Cons:
Limited food options
Some maintenance issues

Categories

Cleanliness
7.08
Mention of cleanliness being satisfactory but some comments indicate areas need improvement.
Service
8.05
Service ratings are generally high with praises for staff attentiveness.
Location
7.59
Location noted as distant from central areas but conveniently near transportation.
Room Quality
7.54
Rooms described positively for comfort but with some mentions of issues such as air conditioning.
Amenities
7.07
Amenities noted to be basic or lacking during weekends.
Value for Money
8.53
Good value for the price considering the facilities and services offered.
Food and Beverage
6.58
Food options limited, no restaurant available on weekends which impacts overall dining experience.
Overall Experience
7.55
Overall feedback is positive with specific mentions of enjoyable aspects balanced by drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:49

Property Description

Luxurious Accommodations
Experience comfort and style at Mercure Bordeaux Le Lac. Our air-conditioned rooms with flat-screen TVs and free Wi-Fi ensure a relaxing stay.

Gastronomic Delights
Indulge in exquisite French cuisine and a variety of wines at Brasserie au 33. Don't miss out on our delicious breakfast offerings to start your day right.

Convenient Location
Conveniently located near Stade Matmut Atlantique and Bordeaux Exhibition Centre, with easy access to Bordeaux City Centre. Explore the city or relax by our outdoor swimming pool and terrace.

Book now to enjoy a delightful stay at Mercure Bordeaux Le Lac.

Important information:

Restaurant Côte Lac opening times : From Monday to Friday, from 12:00 to 14:00 and from 19:00 to 22:00. Closed on Saturday and Sunday.
Restaurant Hippopotamus opening times : Everyday, from monday to sunday : from 12:00 to 14:30 and from 19:00 to 22:00.

Please note that baby cots have to be requested in advance by calling the reception. Contact details can be found on the booking confirmation. Please note that children under 12 years old can enjoy breakfast for free. Pets are welcome at a EUR 12 extra cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.5
Based on 1719 reviews
Cleanliness: 7.08
Service: 8.05
Location: 7.59
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.53
Food and Beverage: 6.58
Overall Experience: 7.55
J
Jan • family_with_children • be
9
Perfect for a stop over near Bordeaux
Pros:

Location, pool, staff

Cons:

Rooms are a bit dated and the cost of the bar/restaurant is very high

2026-07-25 • via Nuitee
D
danny • solo_traveller • nl
7
Pros:

de mensen waren vriendelijk

Cons:

de bedden waren niet zo goed

2026-07-24 • via Nuitee
K
Katrin • family_with_children • de
7
Gute Logistik am Stadtrand von Bordeaux
Pros:

Hotel liegt an der Peripherie der Stadt und ist super mit dem Auto erreichbar. Wir waren nur eine Nacht als Zwischenstation hier. Zentrum von Bordeaux gut mit öffis oder Uber erreichbar, aber 20-30 min entfernt. Hotel ist etwas in die Jahre gekommen, hat einen guten Pool für eine schnell Abkühlung im Sommer.

Cons:

Hotel ist in einer Konferenz-Hotel Umgebung, kein Charm drumrum, aber etwas günstigere Alternative zum Aufenthalt im Stadtzentrum und logistisch praktisch, wenn man mit dem Auto reist.

2026-07-23 • via Nuitee
F
Fino Seixo • family_with_children • pt
8
Fijn
Pros:

Heerlijk ontbijt

Cons:

Bedbank was niet heel goed

2026-07-20 • via Nuitee
V
Vanbeckevoort • solo_traveller • be
8
Cons:

Bij het ontbijt was groep aanwezig, overrompeling

2026-07-19 • via Nuitee
S
Solange • solo_traveller • es
9
Pros:

Me gustó todo, sobre todo la tranquilidad del lugar y la eficiencia del personal.

Cons:

Nada

2026-07-18 • via Nuitee
E
Elisabeth • couple • fr
9
2026-07-17 • via Nuitee
F
Femke • family_with_children • be
5
Vriendelijk personeel, handige privéparking en een goede verbinding met het centrum, maar de prijs-kwaliteitverhouding v
Pros:

Privéparking voor het hotel.
Het personeel was heel vriendelijk. Het centrum was gemakkelijk bereikbaar met de tram een beetje verderop. Er was ook mogelijkheid voor een extra kinderbedje.

Cons:

Prijs-Kwaliteitverhouding. De badkamer(+deur) had dringend een opfrisbeurt nodig.

2026-07-15 • via Nuitee
M
Miriam • family_with_children • be
7
2026-07-14 • via Nuitee
C
CHANTAL • solo_traveller • us
9
2026-07-14 • via Nuitee
K
Kyriakos • solo_traveller • gr
3
Not a 4-star hotel
Pros:

The pool,the stuff was helpfull and the breakfast was decent

Cons:

This is not a 4 - star hotel. The quality of services are not alligned with the prise of the room. The day we stayed their the temperature was 40 degrees and nobody informed us that the AC in our room didn't work. Instead of that, when we called them to fix the prodlem they insinted that the AC works properly. As a result, we couldn't sleep for 2 nights because the tempeture in our room was too high.

2026-07-13 • via Nuitee
C
Cédric Chesneau • couple • fr
8
Pros:

Emplacement, propreté calme

Cons:

Il y avait un lit double+ un canapé lit. Sur le canapé lit les draps n'étaient pas mis. A part ça c'était top

2026-07-12 • via Nuitee
J
Jean • solo_traveller • fr
8
tres bien mais vieillot
Pros:

accueil cordial, calme et grande chambre confortable

Cons:

hotel vieillot, piscine vieillotte, design moyen,

2026-07-11 • via Nuitee
F
FREDERIC • solo_traveller • fr
10
2026-07-11 • via Nuitee
E
Emma-Jayne • family_with_children • gb
5
2026-07-10 • via Nuitee
S
Stephanie • solo_traveller • fr
9
2026-07-05 • via Nuitee
S
Said • family_with_children • be
10
2026-07-02 • via Nuitee
B
Bernardo • couple • fr
7
2026-07-01 • via Nuitee
B
Boutbien • couple • fr
8
2026-06-30 • via Nuitee
D
DIDIER • solo_traveller • fr
9
Pros:

Je recommande vivement cette hôtel qui trouve à proximité du palais des congrès de Bordeaux

Cons:

Ras

2026-06-26 • via Nuitee