Mercure Bordeaux Lac

Hotels
•
Mercure
7.5 (1740 reviews)
rue du Grand Barail , Bordeaux , FR
+33 5 56 43 36 72

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable beds
Attentive and friendly staff
Pool (clean/great)
Good concierge and room service
Convenient location/motorway access
Filtered water / tea set
Cons:
Dirty areas / sewer smell in corridors
Hotel is old / needs renovation
Limited or poor-quality breakfast
Restaurant closed evenings/weekends
Thin walls / interconnecting doors causing noise
Pool area surroundings unkempt and noisy with many children
Perceived poor value for price
Some rooms had heating or cleanliness issues

Categories

Cleanliness
6
Mixed reports: several guests complained about poor cleanliness (stains, sewer smell in corridors, dirty pool area and rooms), though a few reviews explicitly praised high standards of cleanliness.
Service
9
Generally very positive: multiple comments about attentive, friendly and helpful staff, good concierge and room service; one complaint about reception not resolving cigarette odor was isolated.
Location
9
Often praised for location and easy motorway access; some guests found it far from the city or lacking nearby shops (no bakery), but many listed location as a pro.
Room Quality
6.5
Mixed: comfortable beds and decent room size noted, but hotel described as old/vieillot, thin walls/interconnecting doors, occasional odors and heating issues.
Amenities
9
Pool frequently mentioned positively (clean/great), filtered water/tea set and concierge/room service available; negatives relate to pool surroundings and limited pool-side offerings, and weekend restaurant closures.
Value for Money
6
Several guests felt the hotel was expensive for its quality (described as disappointing for a Mercure), so perceived value is below the target overall rating.
Food and Beverage
5.5
Multiple complaints about breakfast (limited choices, poor fruit/juice quality, expensive for what was offered) and closed restaurant service in the evenings/weekends.
Overall Experience
9
Overall impressions are mixed but skew positive due to comfortable beds, strong service and good pool; however age of hotel, food quality and some cleanliness issues reduced satisfaction for several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Accommodations
Experience comfort and style at Mercure Bordeaux Le Lac. Our air-conditioned rooms with flat-screen TVs and free Wi-Fi ensure a relaxing stay.

Gastronomic Delights
Indulge in exquisite French cuisine and a variety of wines at Brasserie au 33. Don't miss out on our delicious breakfast offerings to start your day right.

Convenient Location
Conveniently located near Stade Matmut Atlantique and Bordeaux Exhibition Centre, with easy access to Bordeaux City Centre. Explore the city or relax by our outdoor swimming pool and terrace.

Book now to enjoy a delightful stay at Mercure Bordeaux Le Lac.

Important information:

Restaurant Côte Lac opening times : From Monday to Friday, from 12:00 to 14:00 and from 19:00 to 22:00. Closed on Saturday and Sunday.
Restaurant Hippopotamus opening times : Everyday, from monday to sunday : from 12:00 to 14:30 and from 19:00 to 22:00.

Please note that baby cots have to be requested in advance by calling the reception. Contact details can be found on the booking confirmation. Please note that children under 12 years old can enjoy breakfast for free. Pets are welcome at a EUR 12 extra cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Location

Guest Reviews

7.5
Based on 1740 reviews
Cleanliness: 6
Service: 9
Location: 9
Room Quality: 6.5
Amenities: 9
Value for Money: 6
Food and Beverage: 5.5
Overall Experience: 9
M
Maria Paz • couple • cl
1
2026-10-28 • via Nuitee
P
Philippe • couple • fr
4
Très décevant
Pros:

La literie

Cons:

Forte Odeur de cigarette dans les couloirs signalée à l'accueil mais rien
Accès à la piscine impossible avec des familles nombreuses
Un seul ascenseur pour un grand hôtel, trop d'attente pour monter ou descendre
Un hôtel très vieillot décevant pour un mercure par rapport au prix

2026-10-27 • via Nuitee
F
Firat • solo_traveller • fr
7
2026-10-27 • via Nuitee
D
David • couple • fr
10
Super
Pros:

Super

2026-10-26 • via Nuitee
S
Stephanie • couple • fr
10
Pros:

Tout

2026-10-26 • via Nuitee
G
Graeme • couple • gb
7
2026-10-24 • via Nuitee
D
Damaut • solo_traveller • fr
8
bien confortable
Pros:

Le petit déjeuner , fontaine a eau filtrée, set tisane , room service , conciergerie

Cons:

.mauvaise odeur égout dans le couloir et la chambre,
Il faisait froid , je ne pouvais pas augmenter le chauffage

2026-10-24 • via Nuitee
N
Nguyet • family_with_children • fr
10
Très bien 👍
Pros:

La chambre

Cons:

Rien

2026-10-21 • via Nuitee
S
Stéphane • couple • fr
8
2026-10-19 • via Nuitee
מסינגר • couple • il
7
Pros:

שירות טוב מאוד

Cons:

ארוחת הבוקר הייתה יקרה לעומת מה שקיבלנו.

2026-10-18 • via Nuitee
W
Wood's • couple • fr
10
Pros:

La propreté, l’accueil.
Hôtel charmant avec du bon personnel d’accueil sérieux et une propreté digne d’un 5 étoiles ! ⭐️
Je recommande fortement

2026-10-12 • via Nuitee
H
Hugues • solo_traveller • fr
5
Cons:

Vieux Mercure à rénover
Pas de carton pour commander le ptit dej

2026-10-12 • via Nuitee
F
François • solo_traveller • fr
8
Correct, un peu cher pour la qualité
Pros:

Confort standard, l'hôtel fut sans doute à la pointe mais là il commence à faire vieillot

Cons:

Le petit déjeuner : pas très copieux, des tâches vertes au milieu du jambon et 3 morceaux de poulet un peu durs... Même le jus d'orange donnait l'impression d'avoir été fait avec des oranges vieilles d'une semaine

2026-10-12 • via Nuitee
V
VARY • extended_group • fr
10
Pros:

RAS. Le personnel était sympathique et le cadre aussi.

2026-10-09 • via Nuitee
A
Abdesslem • solo_traveller • be
7
Pros:

Rien à signaler

Cons:

RAS

2026-10-08 • via Nuitee
B
Bernd • family_with_children • de
9
2026-10-07 • via Nuitee
E
elmaknouzi • family_with_children • nl
10
2026-10-07 • via Nuitee
C
Chris • couple • gb
4
Disappointed overall. Would not recommend.
Pros:

The parking was secure.

Cons:

The restaurant was closed for evening meals.
We paid for a superior room and on arrival discovered it had an interconnecting door. This led to reduced noise suppression and we were disturbed by our neighbours blowing their noses, using the toilet and showering. Not what we expected!
Breakfast choices were very limited, fruit was poor quality and water was not boiling to make a decent pot of tea.

2026-09-14 • via Nuitee
M
Mihela • family_with_children • si
5
Bivanje OK, dobro za prespati, ne pa preživeti dan na bazenu, ker ni ponudbe.
Pros:

Zajtrk je res čudovit. Osebje izredno prijazno. Bazen dobro očiščen.

Cons:

Neurejena okolica hotela, umazanija okrog bazena. Nobene ponudbe na bazenu. Restavracija zaprta.

2026-09-14 • via Nuitee
I
Ineta • family_with_children • fr
4
2026-09-11 • via Nuitee