Holiday Inn Express - Derry - Londonderry by IHG

Hotels
Holiday Inn Express
8.4 (3532 reviews)
31 Strand Road , Derry Londonderry , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice breakfast
Cons:
Dirty toilet bowl
Noisy environment
TV issues
Disorganized breakfast service

Categories

Cleanliness
7.65
Multiple mentions of cleanliness, however a complaint regarding a dirty toilet bowl and a cut in the bed.
Service
9.15
Positive sentiment regarding staff friendliness and helpfulness throughout the reviews.
Location
9.15
Multiple positive remarks about the hotel's central location and accessibility.
Room Quality
8.15
General satisfaction with room comfort but noted issues with the TV and maintenance.
Amenities
8.15
Mixed reviews, but overall satisfied with the available amenities.
Value for Money
8.65
Good sentiment regarding the value, though some wish for additional amenities like a fridge.
Food and Beverage
7.65
Food generally appreciated, but breakfast service was disorganized.
Overall Experience
8.65
Generally positive experiences, with a few complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:37

Property Description

Convenient Location and Modern Comforts
Holiday Inn Express - Derry - Londonderry, an IHG Hotel, located just 300 meters from Guildhall, offers a 3-star stay with a shared lounge, restaurant, and bar. The rooms feature flat-screen TVs, free WiFi, and cozy bedding, ensuring a comfortable stay for all guests.

Allergy-Free Environment and Helpful Staff
This property boasts an allergy-free setting and multilingual staff available at the 24-hour front desk, offering assistance in German, English, Spanish, and Italian. Guests can expect practical guidance and a welcoming atmosphere throughout their stay.

Recreational Activities and Nearby Attractions
Ideal for leisure travelers, Holiday Inn Express provides opportunities for cycling and easy access to attractions like Oakfield Park, Raphoe Castle, and Beltany Stone Circle. Don't miss out on exploring the rich cultural heritage of Derry Londonderry during your visit.

Ready to experience a blend of comfort and convenience? Book your stay at Holiday Inn Express - Derry - Londonderry, an IHG Hotel today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for £30 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3532 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
S
samc21222 Business London, England
2
Hygiene and Cleanliness issues at this hotel
Pros:

Dirty and filthy hotel. This hotel needs a deep cleaning of its bar, restaurant, and rooms. Housekeeping is non‑existent — they even forget to clean the rooms, even when you place a “clean my room” card on the door handle. Breakfast is not edible and is hardly replenished. The coffee machines need a deep clean — they are visibly dirty, as shown in the attached picture.

All in all, it’s not a good hotel if you want a hygienic and comfortable stay. The rooms are compact and need some TLC. The hotel does not offer value for money. The location is okay.

The only positive was the staff member Nisha, who went above and beyond with her service.

2026-06-20 via Tripadvisor
D
Debbie solo_traveller gb
8
Pros:

Reception staff were lovely, room was clean and had all we needed

Cons:

Nothing

2026-06-20 via Nuitee
R
Reuben solo_traveller gb
8
2026-06-20 via Nuitee
6
624joeo Friends getaway Dublin, County Dublin
8
Belfast hotel
Pros:

Excellent service ,and location.

2026-06-18 via Tripadvisor
M
Malachy solo_traveller ie
10
2026-06-18 via Nuitee
D
Daniel solo_traveller gb
10
2026-06-17 via Nuitee
M
Maeve solo_traveller ie
8
Pros:

Location service comfort and breakfast

Cons:

Nothing

2026-06-16 via Nuitee
F
Federico extended_group ie
9
Nice Hotel - Centric Location
Pros:

The hotel has a good location, within walking distance to whatever you want to see in the city.
Comfy bed and nice black-outs. A/C works pretty well, so you can rest after a touristic day.
Good water pressure of water and shower size.

Cons:

-

2026-06-16 via Nuitee
C
Chloe solo_traveller ie
10
Pros:

Perfect location for exploring the city!
Room was very comfortable and clean, great value for money.
Breakfast was lovely, lots of choice!

Cons:

No faults, we had a great stay.

2026-06-15 via Nuitee
S
Sean couple gb
10
Great time away always use here and always will
Pros:

Staff where super friendly
Safe key doors into the hotel and into the lifts is a great idea

Cons:

The tv didn’t have much choice. Netflix’s etc would come in handy. Volume on the tv is maxed to 20 which was a bit of a melt as I’m half deaf lol.

2026-06-14 via Nuitee
S
Susan couple au
9
Loved our stay, very comfortable, neat rooms with plenty of room. Lawrence at check-in was exceptional. He was very info
Pros:

Area located in.
Roomy and comfortable room.
Check In- Lawrence checked us in and was very nice, he was informative giving us information about the area and sightseeing.

Cons:

No fridge, Australia has at least a small bar fridge in all hotel rooms, when travelling around for weeks on end you carry some food and drinks that require refrigeration.

2026-06-14 via Nuitee
T
Tim couple au
8
An efficient and well located establiishment.
2026-06-14 via Nuitee
A
Amisha solo_traveller gb
9
Pros:

Best comfy stay

2026-06-14 via Nuitee
A
Alain solo_traveller fr
8
Pros:

Petit déjeuner continental

Cons:

Propreté moquette et nourriture sous le canapé d'appoint.

2026-06-14 via Nuitee
K
Kieran couple ie
10
Excellent place to stay and we'll be back soon.
Pros:

The place was spotless and the staff were very friendly and the food was excellent and the most comfortable bed ever.

Cons:

There was nothing I didn't 👍

2026-06-14 via Nuitee
S
Scott solo_traveller gb
6
Pros:

Location

Cons:

Check in procedure

2026-06-13 via Nuitee
T
Tini N. solo_traveller de
8
2026-06-13 via Nuitee
J
Jadine solo_traveller gb
10
2026-06-13 via Nuitee
R
Rebecca extended_group ie
9
2026-06-12 via Nuitee
M
Mark solo_traveller gb
9
2026-06-11 via Nuitee