My Story Hotel Augusta

Hotels
9.2 (3608 reviews)
Rua de São Nicolau, nº 78 , Lisbon , pt
+351 21 114 7899

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Small bathroom
Limited breakfast options

Categories

Cleanliness
8.54
Some reviews mention issues like leaking bathroom; cleanliness not consistently praised.
Service
9.99
Staff described as very friendly and helpful across multiple reviews.
Location
10
Many reviewers highlight the perfect location close to attractions.
Room Quality
8.5
Rooms described as small but comfortable; some amenities noted.
Amenities
9.53
Good amenities provided such as a kettle and quality toiletries.
Value for Money
8.49
Restaurant outside hotel reported as mediocre; overall offering mixed views on value.
Food and Beverage
9.04
Generally positive remarks about breakfast and dining experience.
Overall Experience
9.53
Very enjoyable stays reported despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:50

Property Description

Central Location in Lisbon

Located in the heart of Lisbon, My Story Hotel Augusta offers convenient access to popular landmarks such as Rossio and Dona Maria II National Theatre within walking distance. Liberty Avenue is also just a short distance away, making it an ideal choice for exploring the city.

Comfortable and Modern Accommodation

Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV and a private bathroom. Stay connected with free WiFi during your stay and enjoy a restful night's sleep with the cozy amenities provided.

Delightful Amenities and Services

Start your day right with a delicious buffet breakfast served on-site. Our multilingual staff at the reception are ready to assist you in English, Spanish, and French, ensuring a pleasant and hassle-free stay.

Book your stay at My Story Hotel Augusta now for an unforgettable experience in Lisbon.

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 3608 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 9.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 9.53
M
Mario • family_with_children • it
9
Posizione centralissima
Pros:

Posizione centralissima stanza grande e pulita

Cons:

Niente

2026-07-25 • via Nuitee
B
Bonnie • extended_group • us
10
2026-07-24 • via Nuitee
B
Bonnie • extended_group • us
10
Ideal location at a great value with amazing staff
Pros:

Staff, location, and breakfast

Cons:

Nothing

2026-07-24 • via Nuitee
B
Barbara • couple • za
10
2026-07-22 • via Nuitee
M
Michael • solo_traveller • gb
9
2026-07-20 • via Nuitee
S
Sérgio Helano • family_with_children • br
10
Pros:

Localização e estrutura

Cons:

De nada

2026-07-20 • via Nuitee
J
Judson • couple • au
10
2026-07-20 • via Nuitee
S
Samantha • couple • au
9
Pros:

Fantastic, great central location and staff were excellent. Reception open 24 hrs for all your needs

Cons:

Our shower was a bit aged inside. But nothing major. Nothing abd to report :)

2026-07-19 • via Nuitee
D
Donna • solo_traveller • us
8
2026-07-19 • via Nuitee
M
marios • solo_traveller • cy
8
Pros:

The location,

Cons:

The bathroom

2026-07-17 • via Nuitee
F
Filareti • solo_traveller • gr
10
2026-07-16 • via Nuitee
F
FELIPE • family_with_children • br
10
Excelente hotel. Perto de tudo.
Pros:

Localização

2026-07-14 • via Nuitee
B
Brewer • couple • au
8
Fantastic location to explore old town
Pros:

Location was excellent right in the middle of old town and close to the waterfront. Staff were lovely and helpful. The breakfast was a good start to the day. Rooms were small reasonably comfy. They were quite well insulated from the noise on the streets below.

Cons:

The small room wasn’t a huge issue however a little difficult to get out large suitcase across to the other-side of room. Bathroom a little awkward and not much room. Other than that no other complaints

2026-07-12 • via Nuitee
B
Brewer • solo_traveller • au
8
Great location to explore Lisbon
Pros:

Great location

Cons:

Rooms on the small side

2026-07-12 • via Nuitee
L
Liliana • solo_traveller • ad
8
2026-07-12 • via Nuitee
B
Benzoni • solo_traveller • it
9
2026-07-11 • via Nuitee
M
Manuel • couple • es
9
Cons:

A pesar de estar en el centro, no se escuchaba un ruido.

2026-07-10 • via Nuitee
D
Donna • couple • au
8
2026-07-09 • via Nuitee
J
John Atle • family_with_children • no
10
supert
Pros:

alt

Cons:

Alt meget bra suveren frokost suverent aircon.

2026-07-07 • via Nuitee
J
JESUS • solo_traveller • es
10
2026-07-06 • via Nuitee