My Story Hotel Augusta

Hotels
9.2 (3648 reviews)
Rua de São Nicolau, nº 78 , Lisbon , pt
+351 21 114 7899

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Small bathroom
Limited breakfast options

Categories

Cleanliness
8.54
Some reviews mention issues like leaking bathroom; cleanliness not consistently praised.
Service
9.99
Staff described as very friendly and helpful across multiple reviews.
Location
10
Many reviewers highlight the perfect location close to attractions.
Room Quality
8.5
Rooms described as small but comfortable; some amenities noted.
Amenities
9.53
Good amenities provided such as a kettle and quality toiletries.
Value for Money
8.49
Restaurant outside hotel reported as mediocre; overall offering mixed views on value.
Food and Beverage
9.04
Generally positive remarks about breakfast and dining experience.
Overall Experience
9.53
Very enjoyable stays reported despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:50

Property Description

Central Location in Lisbon

Located in the heart of Lisbon, My Story Hotel Augusta offers convenient access to popular landmarks such as Rossio and Dona Maria II National Theatre within walking distance. Liberty Avenue is also just a short distance away, making it an ideal choice for exploring the city.

Comfortable and Modern Accommodation

Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV and a private bathroom. Stay connected with free WiFi during your stay and enjoy a restful night's sleep with the cozy amenities provided.

Delightful Amenities and Services

Start your day right with a delicious buffet breakfast served on-site. Our multilingual staff at the reception are ready to assist you in English, Spanish, and French, ensuring a pleasant and hassle-free stay.

Book your stay at My Story Hotel Augusta now for an unforgettable experience in Lisbon.

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

9.2
Based on 3648 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 9.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 9.53
A
Andre • family_with_children • br
10
Pros:

Hotel bem localizado, com quartos amplos e conjugados para famílias.
Atendimento cordial dos funcionários.
Restaurante de qualidade.

Cons:

nada

2026-08-09 • via Nuitee
J
Jason • couple • au
8
2026-08-08 • via Nuitee
A
Andreas • solo_traveller • de
10
2026-08-08 • via Nuitee
I
Ivon • extended_group • do
10
Excelente opción cuando visites Lisboa.
Pros:

Tuvieron una linda cortesía a la llegada. Estos detalles se aprecian!

2026-08-07 • via Nuitee
B
Bruno • couple • br
10
excelente
Pros:

localização próxima do Arco da Augusta e do Chiado, ótimo para passear a pé

Cons:

nada

2026-08-07 • via Nuitee
K
Ka Yu • couple • us
6
Cons:

I constantly smell food, not sure if it’s from restaurants from downstairs. Air circulation was not good.

2026-08-06 • via Nuitee
G
Graham • solo_traveller • ie
7
Pros:

Very comfortable and clean. Right in the centre, and close to transport. I would stay there again.

Cons:

No wardrobes to hang clothes in room 505. Thats my only criticism.

2026-08-05 • via Nuitee
T
Thaís • solo_traveller • br
10
Pros:

Atenção da recepcionista Inês foi completamente fora de série, maravilhosa, cuidadosa, chuveiro gostoso, toalhas de alta qualidade, travesseiros e cama maravilhosa, sobre a vista então nem se fala... vc abre a janela e acompanha toda movimentação da cidade, tudo com muito carinho e delicadeza, água sempre reposta quando solicitada, café da manhã bem variado.

Cons:

TV não era smart, então nao consegui colocar uma Netflix kkk

2026-08-05 • via Nuitee
N
Natalie • extended_group • au
9
Great place to stay in the heart of Lisbon.
Pros:

The location was fantastic. I had a very nice corner room with big windows and my bathroom was spacious. Bonus points as it had a fridge and tea/coffee making facilities. Would definitely stay again.

Cons:

Nothing that I didn't really like. It was a good hotel.

2026-08-05 • via Nuitee
B
Brianne • couple • ca
8
Location was great! Could walk everywhere- sighting seeing and metro! Staff were great and helpful! Room was as the desc
Pros:

Location was great! Could walk everywhere- sighting seeing and metro! Staff were great and helpful! Room was as the description!

Cons:

There wasn’t anything we didn’t like!

2026-08-04 • via Nuitee
N
Nicolas • extended_group • be
8
2026-08-04 • via Nuitee
H
Hagit • solo_traveller • il
10
Pros:

A very convenient hotel in a great location in Lisbon. Just on the corner of beautiful Augosta street. Inspite of that, the room was completely silent. The bed was very comfortable and breakfast was good.

2026-08-03 • via Nuitee
M
Mario • family_with_children • it
9
Posizione centralissima
Pros:

Posizione centralissima stanza grande e pulita

Cons:

Niente

2026-07-25 • via Nuitee
B
Bonnie • extended_group • us
10
2026-07-24 • via Nuitee
B
Bonnie • extended_group • us
10
Ideal location at a great value with amazing staff
Pros:

Staff, location, and breakfast

Cons:

Nothing

2026-07-24 • via Nuitee
B
Barbara • couple • za
10
2026-07-22 • via Nuitee
S
Sérgio Helano • family_with_children • br
10
Pros:

Localização e estrutura

Cons:

De nada

2026-07-20 • via Nuitee
M
Michael • solo_traveller • gb
9
2026-07-20 • via Nuitee
J
Judson • couple • au
10
2026-07-20 • via Nuitee
S
Samantha • couple • au
9
Pros:

Fantastic, great central location and staff were excellent. Reception open 24 hrs for all your needs

Cons:

Our shower was a bit aged inside. But nothing major. Nothing abd to report :)

2026-07-19 • via Nuitee