My Story Hotel Augusta

Hotels
9.2 (3529 reviews)
Rua de São Nicolau, nº 78 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Small bathroom
Limited breakfast options

Categories

Cleanliness
8.54
Some reviews mention issues like leaking bathroom; cleanliness not consistently praised.
Service
9.99
Staff described as very friendly and helpful across multiple reviews.
Location
10
Many reviewers highlight the perfect location close to attractions.
Room Quality
8.5
Rooms described as small but comfortable; some amenities noted.
Amenities
9.53
Good amenities provided such as a kettle and quality toiletries.
Value for Money
8.49
Restaurant outside hotel reported as mediocre; overall offering mixed views on value.
Food and Beverage
9.04
Generally positive remarks about breakfast and dining experience.
Overall Experience
9.53
Very enjoyable stays reported despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:50

Property Description

Central Location in Lisbon

Located in the heart of Lisbon, My Story Hotel Augusta offers convenient access to popular landmarks such as Rossio and Dona Maria II National Theatre within walking distance. Liberty Avenue is also just a short distance away, making it an ideal choice for exploring the city.

Comfortable and Modern Accommodation

Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV and a private bathroom. Stay connected with free WiFi during your stay and enjoy a restful night's sleep with the cozy amenities provided.

Delightful Amenities and Services

Start your day right with a delicious buffet breakfast served on-site. Our multilingual staff at the reception are ready to assist you in English, Spanish, and French, ensuring a pleasant and hassle-free stay.

Book your stay at My Story Hotel Augusta now for an unforgettable experience in Lisbon.

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 3529 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 9.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 9.53
L
Langis • couple • ca
9
Dans l’action pour faire son histoire
Pros:

Localisation fantastique. Au centre de l’action avec beaucoup a voir autour. Pres du metro Rossio pour acces facile partout et de l’aeroport. Petit dejeuner tres bien

Cons:

Ch 507. La douche devrait etre renovée. Plancher ecaille et traces de rouille pres de la cloison

2026-05-23 • via Nuitee
R
Rolf • couple • ch
8
2026-05-23 • via Nuitee
T
Terence • solo_traveller • us
8
2026-05-22 • via Nuitee
A
Angelica • solo_traveller • se
10
Fantastisk! 🌟
Pros:

Perfekt läge med trevlig personal. Välstädat och rent. Skön säng och fin miljö!

2026-05-21 • via Nuitee
L
Lisa • couple • fr
9
Hôtel calme et accueillant au cœur de Lisbonne
Pros:

L’emplacement idéal pour visiter Lisbonne. Le personnel accueillant et la chambre est confortable et très bien insonorisée

2026-05-19 • via Nuitee
J
jayna • solo_traveller • us
9
Great location
Pros:

Hotel location was great, it was nice and clean. Room was on the small side but more comfortable than I expected although might be more crowded for two people. Breakfast was good with a lot of variety. Windows did a great job of eliminating the sound. Slippers and robe were a nice touch!

Cons:

Only thing that could be improved is that the shower temperature fluctuated a bit. Nice and hot but hard to keep it a consistent temperature!

2026-05-19 • via Nuitee
N
Nadja • extended_group • at
8
2026-05-18 • via Nuitee
K
Kermorvan • family_with_children • fr
9
Très bien situé mais chambre décevante
Pros:

Situation exceptionnelle très pratique.
Chambre très propre et literie de qualité.
Petit déjeuner très complet.
Bagagerie.

Cons:

La chambre donnait sur une petite arrière court avec vue sur l'arrière d'un immeuble grisâtre et très haut et bruits des nombreuses climatisation ( pas entendu fenêtre fermée): pas de vue ou vue très moche, pas de lumière du jour, on ne voyait pas le ciel. Trop sombre sans charme.
Il s'agit d'une sorte de caverne pour dormir.
On entendait les bruits de pas des voisins de l'étage superieur.
Manque un siège pour se reposer dans la chambre.
Graduation tarifaire à revoir : nos enfants étaient mieux lotis pour le même prix.

2026-05-17 • via Nuitee
M
Maureen • solo_traveller • ca
8
Pros:

We were able to get a quiet comfortable room in a very busy area close to all the activities.

2026-05-17 • via Nuitee
F
Fury • couple • pt
9
2026-05-16 • via Nuitee
J
Jimena • couple • ar
8
Pros:

La habitación hermosa, con doble vidrio así que no se escuchaba nada de afuera. Cómoda.

Cons:

El desayuno no fue tan bueno.

2026-05-15 • via Nuitee
T
Twingo • solo_traveller • it
10
Pros:

Posizione pazzesca, nel centro cittadino.

2026-05-15 • via Nuitee
E
Efthim • couple • us
10
2026-05-14 • via Nuitee
S
Sandra Patricia • couple • co
9
Satisfecha
Pros:

Cercanía , cómodo, bluyín buena comida, amabilidad

Cons:

Jíbaros en la esquina del hotel que te ofrecen drogas en varias ocasiones te abordan!!!

2026-05-14 • via Nuitee
P
patricia • solo_traveller • fr
10
Le personnel est très professionnel, à l’écoute et très agréable.
2026-05-14 • via Nuitee
N
NURIA • family_with_children • es
10
2026-05-12 • via Nuitee
S
song xuemei • couple • cn
7
Pros:

地理位置好，性价比可以

Cons:

淋雨水忽冷忽热，很难调节

2026-05-12 • via Nuitee
L
Li • solo_traveller • us
7
Pros:

Location and comfortable room

Cons:

Facility seems to be getting old. Breakfast is far worse that we had experienced with Story Hotel in the past

2026-05-12 • via Nuitee
C
Carlton • extended_group • us
9
2026-05-11 • via Nuitee
M
MATHEUS • family_with_children • br
5
Pros:

Localização é sem dúvida a melhor pra turistar em Lisboa, principalmente para pessoas com mobilidade reduzida, já que a área da cidade é toda plana ao redor.

Cons:

Nota-se que é um hotel sem tradição, se quer um hotel tradicional português, esqueça. Pelo preço, eu achei caro pelo que se ofereceu. É um hotel de uma rede com várias outras unidades, voltado a lucrar por cada centímetro de metro quadrado possível, pelas fotos não parece, mas o quarto e o banheiro são minúsculos, isso dá sensação de sufocamento. O hotel não tem hall, o espaço do café é apertado também. Os funcionários são gentis e é notório que entendem o "sistema" em que trabalham, ali o que importa é lucro, eles sabem disso e não tem culpa, são os guerreiros que fazem aquilo funcionar. A questão da limpeza das áreas comuns poderia ser um pouco melhor, como o tapete que fica dentro do elevador (ele esta imundo, poderia ser aspirado diariamente e lavado semanalmente, no mínimo, diante do volume de gente que passa por ali todo dia). As poltronas do café também estão imundas, precisam de higienização. No geral, eu não via a hora de ir embora.

2026-05-08 • via Nuitee