Sakura Cross Hotel Shinjuku East

Hotels
8.7 (1395 reviews)
Shinjuku-ku shinjuku 7-11-3 , Tokyo , JP
+81 50-1809-3956

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small room
Issues with cleanliness

Categories

Cleanliness
8.13
Overall clean with some instances of issues reported.
Service
9.1
Staff is friendly and accommodating, noted in multiple reviews.
Location
8.94
Conveniently located with positive comments on accessibility.
Room Quality
8.59
Rooms are spacious relative to Tokyo and quiet.
Amenities
8.32
Adequate amenities provided such as heated toilet seats and umbrellas.
Value for Money
9.08
Good value expressed especially for families.
Food and Beverage
8.63
Not specifically mentioned; standard quality for this hotel tier.
Overall Experience
8.8
Overall positive experience with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:42

Property Description

Convenient Location
Sakura Cross Hotel Shinjuku East is ideally situated near popular attractions like Hozen-ji Temple and Jisho-in Temple, making it a perfect choice for travelers looking to explore Tokyo.

Comfortable Accommodation
Enjoy a comfortable stay in our rooms equipped with free WiFi, flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even feature a balcony for a relaxing view of the surroundings.

Nearby Attractions
With landmarks like Statistical Museum and Okubo Baptist Church in close proximity, there's no shortage of things to see and do near the hotel. Don't miss out on exploring the vibrant neighborhood during your stay.

Ready to experience the best of Tokyo? Book your stay at Sakura Cross Hotel Shinjuku East now!

Important information:

There is no elevator and guests must walk up stairs to reach their rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1395 reviews
Cleanliness: 8.13
Service: 9.1
Location: 8.94
Room Quality: 8.59
Amenities: 8.32
Value for Money: 9.08
Food and Beverage: 8.63
Overall Experience: 8.8
E
Emily • extended_group • br
10
2026-09-18 • via Nuitee
A
Adva • extended_group • il
8
2026-09-17 • via Nuitee
E
els • extended_group • be
9
2026-09-17 • via Nuitee
C
Christian • extended_group • it
10
2026-09-15 • via Nuitee
J
Joan Andreu • family_with_children • es
5
Desilusion, parecia bonito y fue un chasco.
Pros:

Nada

Cons:

Una cosa es las fotos que cuelgan y otra las habitaciones que te dan y que no tienen nada que ver. Hay mejores opciones por la zona de hoteles como dios manda.
La habitacion de arriba del todo que nos toco (por cierto no hay ascensor) tenia mucha humedad.

2026-09-14 • via Nuitee
W
Wioletta • family_with_children • pl
10
Dziękuję i polecam
Pros:

Czysto, schludnie

Cons:

Nic

2026-09-14 • via Nuitee
E
Elisabeth • family_with_children • de
10
2026-09-12 • via Nuitee
マオ • extended_group • jp
9
Pros:

この値段なのに綺麗で広くてとても良かった。アメニティも充実していたし、お風呂もトイレも清潔だった。延長コードも用意されており、特に困ることはなく過ごせた。１階の部屋だったが静かだった。

Cons:

部屋が乾燥するのと、洗面所にコップがあったらありがたかった。

2026-09-09 • via Nuitee
D
Dongjun • extended_group • us
10
2026-09-09 • via Nuitee
G
Georgina • family_with_children • es
8
Pros:

Relació qualitat preu bona. Fàcil accés i bona comunicació amb varies lines de metro. Barri tranquil

Cons:

habitació bastant petita però com la majoria a Toquio

2026-09-08 • via Nuitee
S
Suzu • couple • jp
3
Pros:

ベッドはとても寝心地が良くて快適でした。バスも水圧が良くて満足しています。アメニティも充実していました。

Cons:

チェックイン時、部屋に強い尿のような臭いがありました。フロントにスタッフがいないため、緊急連絡先にメッセージと電話をし、対応まで30分ほど待つことになりました。その後1泊分だけ別の部屋に移してもらえました。

翌日、清掃済みの元の部屋に戻ると最初は問題なかったのですが、しばらくするとまた強い臭いが再び発生しました。満室のため2泊目は別室を用意できないとのことでした。スタッフは「エアコンが原因」と説明していましたが、実際には犬の尿のような臭いに近い感じでした。

2026-09-06 • via Nuitee
S
SAAYA • extended_group • jp
8
安いのにとても素敵でまた来たいし、おすすめ出来る。
Pros:

お部屋が綺麗だった

Cons:

部屋以外にお手洗いが無かったところ。

2026-09-06 • via Nuitee
P
Pilar • extended_group • es
8
Agradable y bien ubicado
Pros:

Ubicación

Cons:

Vistas al cementerio y escaleras hasta el último piso

2026-08-31 • via Nuitee
S
Stefan • family_with_children • de
10
Tolles kleines Hotel mit guter Lage und Ausstattung
Pros:

Lage und Preis

2026-08-28 • via Nuitee
H
Halil • family_with_children • tr
10
Fiyat ve bölge seçenekleri karşılaştırıldığında oldukça tercih edilebilir
Pros:

Konumu oldukça iyi durumda. Oda ile yaşadığımız olumsuzlukta gösterdikleri ilgi ve olumlu yaklaşımlarından dolayı teşekkür ederiz. Hızlı bir şekilde dönüş yaparak daha iyi alternatif oda seçenekleri sunmaları harikaydı. 10 gece konakladık ve oldukça memnun ayrıldık.

Cons:

Asansör olmaması olumsuz.

2026-08-24 • via Nuitee
F
Fiona • family_with_children • es
8
Pros:

It was peaceful and not in the middle of the busy area of Shinjuku.

2026-08-20 • via Nuitee
B
Baskar • extended_group • gb
9
2026-08-20 • via Nuitee
T
Tomasz • family_with_children • pl
8
2026-08-18 • via Nuitee
G
Guilherme • family_with_children • pt
8
2026-08-18 • via Nuitee
M
miku • extended_group • jp
8
疲れを癒してくれる快適ホテル❣️
Pros:

ベッドが寝やすかった。ソファーも大きめで4人で座りやすかった

Cons:

4人で泊まるには、荷物を広げられる空間が少なくて少し大変だった。

2026-08-17 • via Nuitee