Sakura Cross Hotel Shinjuku East

Hotels
8.7 (1379 reviews)
Shinjuku-ku shinjuku 7-11-3 , Tokyo , jp
+81 50-1809-3956

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small room
Issues with cleanliness

Categories

Cleanliness
8.13
Overall clean with some instances of issues reported.
Service
9.1
Staff is friendly and accommodating, noted in multiple reviews.
Location
8.94
Conveniently located with positive comments on accessibility.
Room Quality
8.59
Rooms are spacious relative to Tokyo and quiet.
Amenities
8.32
Adequate amenities provided such as heated toilet seats and umbrellas.
Value for Money
9.08
Good value expressed especially for families.
Food and Beverage
8.63
Not specifically mentioned; standard quality for this hotel tier.
Overall Experience
8.8
Overall positive experience with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:42

Property Description

Convenient Location
Sakura Cross Hotel Shinjuku East is ideally situated near popular attractions like Hozen-ji Temple and Jisho-in Temple, making it a perfect choice for travelers looking to explore Tokyo.

Comfortable Accommodation
Enjoy a comfortable stay in our rooms equipped with free WiFi, flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even feature a balcony for a relaxing view of the surroundings.

Nearby Attractions
With landmarks like Statistical Museum and Okubo Baptist Church in close proximity, there's no shortage of things to see and do near the hotel. Don't miss out on exploring the vibrant neighborhood during your stay.

Ready to experience the best of Tokyo? Book your stay at Sakura Cross Hotel Shinjuku East now!

Important information:

There is no elevator and guests must walk up stairs to reach their rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 1379 reviews
Cleanliness: 8.13
Service: 9.1
Location: 8.94
Room Quality: 8.59
Amenities: 8.32
Value for Money: 9.08
Food and Beverage: 8.63
Overall Experience: 8.8
F
Francesca • family_with_children • it
10
Lo consiglio, ottimo rapporto qualità/prezzo
Pros:

Camera pulita, staff cortese

Cons:

Abbiamo soggiornato in estate e visto il caldo, la posizione non era il massimo per raggiungere le zone centrali

2026-07-24 • via Nuitee
L
Laura • family_with_children • nl
10
GREAT!
Pros:

Very good and clean!! Best I had in Japan

2026-07-23 • via Nuitee
D
Dreckkötter • extended_group • de
6
man konnte das beste raus holen
Pros:

Sauber, Relativ nah an Bahnstation

Cons:

In der gegend nicht so gute Essensmöglichkeiten,
Zimmer für 3 Personen zu klein - keine Möglichkeit Gepäck zu verstauen… für 2 völlig ausreichend

2026-07-23 • via Nuitee
A
Angelina • family_with_children • us
6
2026-07-21 • via Nuitee
F
Francois • family_with_children • ca
9
Excellent rapport qualité/prix
Pros:

L’emplacement et la propreté

2026-07-21 • via Nuitee
S
SEOJUN • solo_traveller • kr
9
Pros:

시설이 매우 깨끗하고 편안합니다. 주변이 주택가라서 밤에 조용해요. 편의점도 바로 옆입니다.

Cons:

히가시 신주쿠 역세권이긴 한데 히가시 신주쿠 역이 지하철 노선 교통상으로는 불편합니다. 그리고 숙소에 엘리베이터랑 수하물 보관 서비스가 없던 것도 아쉽네요

2026-07-20 • via Nuitee
P
Paolo • family_with_children • it
7
Posizione top
Pros:

La posizione è top

Cons:

Il poco spazio a disposizione è la vicinanza della strada con infissi non isolati bene

2026-07-19 • via Nuitee
P
Philippe • solo_traveller • fr
9
Pros:

Very well located from main east-side attractions and shopping areas.
Closed to main subways and JR Lines i.e. easy moving around Tokyo.
Hotel is digitalized (access by code number), no front services but plenty amenities shops (7/11, Family mart, etc.) around the hotel included commercial laundromat).

Cons:

No public smoking locations identified in the surrounding.
Need for information on how we should deal with our trashes.

2026-07-17 • via Nuitee
K
Karla • extended_group • mx
10
comfortable stay
Pros:

location was central to shinjuku but without the crowds

Cons:

no elevator

2026-07-17 • via Nuitee
S
Sara • couple • es
6
Habitación reducida para familias
Pros:

Lo que más nos gustó fue la ubicación zona tranquila, cerca de comercios.

Cons:

No nos gustó el tamaño de la habitación, éramos 4 en un espacio muy reducido, no tienen servicio de recepción, todo está automatizado con lo cual no puedes utilizar el servicio de envío de maletas hacia otros destinos… esto para nosotros fue un poco lioso ya que tuvimos que tramitarlo todo nosotros desde una oficina Yamamoto que está a 15 minutos del hotel, la puerta del hotel se queda cada noche abierta eso nos hizo estar un poco intranquilos ya que al no haber vigilancia, las habitaciones estaban demasiado accesibles.

2026-07-11 • via Nuitee
C
Chein • extended_group • tw
9
2026-07-10 • via Nuitee
L
Leonardo • family_with_children • it
7
Pros:

Camera molto piccola e poco curata

Cons:

La posizione

2026-07-09 • via Nuitee
H
Heather • family_with_children • us
7
Just okay…
Pros:

It was clean

Cons:

It wasn’t the quietest place, hence they provide you with ear plugs. You’ll hear the neighbors humming and the street conversations and noise if you have an exterior facing room. The bathroom is akin to having a portable toilet room in the room with you. The room itself also stays damp from the bathroom humidity and the photos definitely make it look much larger than it actually is. The upper bunk was not an actual bed but set up more as a sitting space for children. The pad was maybe an inch or two thick. For our two night stay (1 adult and 2 kids), it was sufficient but I could not have stayed here if we had one more adult.

2026-07-08 • via Nuitee
T
Tiffany • family_with_children • us
10
The room was clean and comfortable and a good location.
Pros:

Clean and good location.

Cons:

No complaints.

2026-06-30 • via Nuitee
J
Julia • solo_traveller • nl
9
Pros:

All family width bed, firm mattress and soft duvet, big screen, heated toilet seat, scent of shampoo and shower gel, shower water pressure, fridge, door code

Cons:

We arrived early to check-in at approximately 3.45pm. I wished the tablet screen was there to input my code. After entering the code it should tell me to wait until my room is ready.

2026-06-27 • via Nuitee
F
Florence • family_with_children • au
8
Pros:

Easy Check-in. Quiet. Was easy to get to the station. Looks of convenience store options around.

Cons:

Very small! was okay for the 4 of us for a few days as we were out exploring the entire time.

2026-06-23 • via Nuitee
C
Chui Ying • family_with_children • us
9
Good for value
Pros:

Location

Cons:

Very small

2026-06-23 • via Nuitee
S
Séverine • solo_traveller • fr
8
Très bon rapport qualité-prix et super emplacement
Pros:

L'emplacement est génial.
L'hôtel est calme et relativement propre.
Panel de petits détails qui sont bien commodes : parapluie en cas de pluie, brosse à dent/dentifrice et serviettes en quantité suffisante, chaussons, bouilloire électrique et mini frigo, étendoir à serviettes, la climatisation, ainsi que gel douche, shampooing et après shampooing.
La petite terrasse est très sympa !!!
2 laverie automatique à proximité, ainsi que le métro et les petites supérette bien pratique.
La literie est confortable et les oreillers aussi !!!

Cons:

On ne croise personne de l'hôtel, jamais.
Les chambres dans les étages sans ascenseur c'est difficile avec une grosse valise surtout si elle pèse lourd.
Les chambres sont confortables mais petites. Donc attention si vous avez des bagages en nombre et/ou volumineux....

2026-06-22 • via Nuitee
R
rina • solo_traveller • il
10
Pros:

1. The very big room
2. 3 windows which enable alot of fresh air.
3. Privacy

Cons:

1. No sending suitcases to the next hotel which caused me to walk until 7eleven to send.
2. Difficult to climb with suitcases on stairs.

2026-06-20 • via Nuitee
S
Saranpää • extended_group • fi
10
Huoleton ja mukava majoitus hyvällä sijainnilla.
Pros:

Hyvän kokoinen huone suurella parvekkeella. Hotelli oli siisti ja pyyhkeet vaihdettiin sekä roskat vietiin säännöllisesti. Hyvä sijainti, josta lyhyt kävelymatka metroasemalle sekä bussipysäkille, joista pääsee helposti eri puolille Tokiota. Sisään- ja uloskirjautuminen oli helppoa itsepalveluna.

2026-06-19 • via Nuitee