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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Heated pool
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Toilet with grab rails
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Steam room
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Amenities
Novotel Viña Del Mar offers a range of luxurious amenities including a fitness centre, bar, and sauna. The perfect place to unwind and relax during your stay.
Family-Friendly Atmosphere
With family rooms available, Novotel Viña Del Mar ensures a comfortable and enjoyable stay for guests of all ages. The children's playground and convenient 24-hour front desk add to the family-friendly atmosphere.
Convenient Location
Located just 800 metres from Playa Acapulco, Novotel Viña Del Mar is surrounded by popular points of interest such as Carrasco Palace and Vergara Dock. Explore the beauty of Viña del Mar with ease.
Experience the luxury and convenience of Novotel Viña Del Mar. Book your stay now for an unforgettable experience!
LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
Change establishment name to Veranda Hotel Viña del Mar:
Located in Viña del Mar, 800 meters from Acapulco Beach, Veranda Hotel Viña Del Mar features a gym and a bar. Facilities include a restaurant, a 24-hour front desk, room service, and free WiFi throughout the property. The hotel offers family rooms.
Rooms are equipped with air conditioning, a flat-screen TV with cable channels, an electric kettle, a shower, a hairdryer, and a desk. They also include a wardrobe and a private bathroom.
A continental breakfast is served every morning at Veranda Hotel Viña Del Mar.
This 4-star property offers a sauna and a children's playground.
Popular points of interest near Veranda Hotel Viña Del Mar include Carrasco Palace, Rioja Palace, and Vergara Pier. The nearest airport is Santiago International Airport, 82 km from the hotel, and the property offers a paid airport shuttle service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Las instalaciones modernas, nuevas, cómodas y muy limpias. Destaca la seguridad para acceder al estacionamiento, hotel e incluso a los pisos dentro del hotel.
Exquisito y abundante desayuno buffett.
Nada
Destaco por sobre todo el servicio entregado por cada una de las personas. Recepción, restaurante, etc
Quizás agregaría un poco Mas de variedad en la carta. Pero quedo muy conforme con todo.
Muy limpio, moderno, cama muy cómoda y buen desayuno. Exelente ubicación.
La TV de la habitación no tenía disponible los canales nacionales de señal abierta ni tampoco las app de streaming activadas. Pedí que me habilitarán las apps pero no pudieron, de todas formas me ofrecieron cambiar de habitación para resolverlo.
Todo!
Nada!
La instalación y el servicio
Podría ser más rápido el chequin
Sus instalaciones
Las instalaciones de las habitaciones modernas, todo muy limpio y cómodo, el personal muy amable, el desayuno buffet 1000/10 de verdad que nuestra estadía fue maravillosa
Todo me encantó
Bueno
Bueno
La habitación
Tenia pocos canales la tv y no era smart tv por lo que no se podía poner canales de streaming. La comida a la habitación dejaba mucho que desear, la comida llego tarde, fría y no muy buena.
Amabilidad de las personas que trabajan en el hotel. Limpieza del Hotel. Desayuno muy rico. Hotel ubicado en un sector tranquilo y a 10 minutos de la playa caminando.
ubicación y desayuno
la atención ha desmejorado mucho desde que perdieron la concesión de Novotel
Todo impecable, muy recomendable.
La ubicación
La insonorización
Mucho ruido interior
Todo con muy buen estándar
Nada
El servicio
Nada
La ubicación
La necesidad de utilizar la tarjeta para el ascensor
El lugar, y las cenas buena comodidad
El sistema de luces en la habitación y no tener camas grandes King,
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