Best Western Plus The Normandy Inn & Suites

Hotels
•
Best Western
8.6 (1074 reviews)
405 South 8th Street , Minneapolis , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cozy atmosphere
Good amenities
Cons:
Sauna not working
Noise from outside and adjacent rooms
Coffee maker issues
No microwave in rooms

Categories

Cleanliness
8.41
Overall clean and well-maintained as indicated in multiple reviews.
Service
8.78
Friendly and accommodating staff, as highlighted in many reviews.
Location
8.72
Convenient location with easy access to nearby attractions.
Room Quality
8.47
Rooms described as spacious and comfortable, although some noise issues were mentioned.
Amenities
8.6
Good amenities including a pool, bar, and unique offerings like cookies and milk.
Value for Money
8.46
Price felt a bit high for some, but overall considered reasonable for the quality.
Food and Beverage
8.71
Breakfast and on-site restaurant received positive remarks.
Overall Experience
8.68
Generally very positive experiences shared by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 12:17

Property Description

Centrally Located in Minneapolis City Centre:
Experience the convenience of staying at The Best Western Normandy Inn & Suites, perfectly situated in the heart of Minneapolis. Just 5 blocks away from the Metrodome Stadium, our hotel offers easy access to major attractions like the Minneapolis Convention Center.

Modern Amenities:
Relax in our well-equipped rooms that include flat-screen TVs, coffee machines, desks, and seating areas for your comfort. Whether you're here for business or leisure, we have everything you need for a pleasant stay.

Fitness and Recreation:
Stay active during your visit by taking advantage of our fitness centre, indoor pool, hot tub, and sauna. After a day of exploring the city, unwind and rejuvenate in our inviting recreational facilities.

Book your stay at The Best Western Normandy Inn & Suites now for a memorable Minneapolis experience.

Important information:

The pet policy is applicable to dogs only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.6
Based on 1074 reviews
Cleanliness: 8.41
Service: 8.78
Location: 8.72
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.46
Food and Beverage: 8.71
Overall Experience: 8.68
X
Xai • couple • us
10
It was a pleasure to stay
Pros:

Staff was friendly and room was cleaned

2026-05-27 • via Nuitee
K
Kasey • extended_group • us
10
Stayed 2 nights, enjoyed it.
Pros:

The pool, sauna and hottub were amazing. The aesthetic of the place and rooms were cool and clean!

Cons:

Nothing

2026-05-25 • via Nuitee
E
Erika • couple • us
8
workout room poor condition.
Pros:

close to campus.

Cons:

allows dogs

2026-05-20 • via Nuitee
P
Philip Tuley • solo_traveller • us
9
Excellent hotel, but give the restaurant a skip.
Pros:

The Staff rocks, truly helpful and welcoming. The room was extremely clean, the bed was comfortable, and the layout in the second room - TV, couch, dinette, and kitchen, were clean and comfortable. The overall experience was very good.

Cons:

The restaurant was not particularly good. The decor was old but comfortable, very 80s-ish. The server was great, but the food itself was poorly done. I ordered a rare steak sandwich, and received an well-done dry patty, that looked for all the world like a miniature hockey puck. The server mentioned that there was a distraction in the kitchen, involving a new staff member who was, it seemed, particularly attractive, and very distracting. Regardless, the food was awful. As a former Executive Chef, now retired, I was disappointed in the extreme.

2026-05-19 • via Nuitee
W
wesleycC2493LO • Solo travel
10
Minneapolis gem
Pros:

Room was clean and comfortable. The hotel was attractive and well appointed. The restaurant was small and cozy and the hotel was in a good location

2026-05-18 • via Tripadvisor
V
Vicki • couple • us
10
2026-05-18 • via Nuitee
T
Tanya • family_with_children • us
10
Had a great time here staying for two nights for the Bruno Mars concert
Pros:

The front staff was great! The location was amazing. Everything was clean and well kept. I read many reviews before booking this hotel and I have to agree with everything. I read, it’s a great place to stay.

Cons:

Nothing

2026-05-15 • via Nuitee
D
Diana • family_with_children • us
8
2026-05-15 • via Nuitee
N
Nolin • solo_traveller • us
10
Great Suites, Great location, and great staff! You should stay here!
Pros:

Extremely helpful staff. I thought the bed was going to be too hard. I slept like a rock. The water pressure was fabulous. The water was nice and warm and our King Suite was bigger and better than expected. And the breakfast downstairs and the staff at the Normandy kitchen restaurant were delightful.

Cons:

There wasn't much to not like. The parking was a little stressful because we were there on a night that a concert was going on at US Bank stadium. But they said if you couldn't find a parking space they would make room and it would be no problem. I liked that they gave us reassurance even though parking was getting full that it would be no problem finding a space for the car if we needed their help.

2026-05-15 • via Nuitee
8
801nathans • Family • Bismarck, North Dakota
2
Terrible experience
Pros:

Rented 2 rooms. Checked in and the thermostat was at 80. Turned on the air and quickly figured out the air wasn’t working. Called the front desk and they sent someone up at 4. He stated he didn’t really know what he was doing and would come back. He never came back. Came back from and event at 10:30 and the room was even hotter. The thermostat was working, but the air was clearly not. We asked to be moved with no luck. They stated they had no one that could work on the issue, move our rooms, or even discuss a price adjustment. Would definitely not recommend

2026-05-14 • via Tripadvisor
A
Andrii • couple • us
10
2026-05-13 • via Nuitee
B
Brooke • family_with_children • us
10
2026-05-10 • via Nuitee
R
Ryan • couple • us
2
super cute but horrible experience
Pros:

Pool area is cute and clean. Love the old school look of the building

Cons:

Walls are paper thin. We were kept up all night both nights of our stay by the room next door. Front desk didn’t do much to resolve. Next to zero water pressure made showers miserable after no sleep.

2026-05-09 • via Nuitee
J
Jones • solo_traveller • us
8
2026-05-07 • via Nuitee
L
Lora • family_with_children • us
10
2026-05-06 • via Nuitee
H
Hope • solo_traveller • us
10
2026-05-05 • via Nuitee
M
Manal • couple • us
7
2026-05-01 • via Nuitee
T
TIERAH • solo_traveller • us
9
2026-04-28 • via Nuitee
• couple • us
10
2026-04-27 • via Nuitee
K
Katie • couple • us
10
2026-04-21 • via Nuitee