Holiday Inn Express - Dallas Downtown by IHG

Hotels
•
Holiday Inn Express
7.7 (708 reviews)
302 South Houston Street , Dallas , us
+1 214-761-9090

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Small rooms
High parking fees
Inconsistent service

Categories

Cleanliness
7.6
Multiple reviews highlighted cleanliness positively. However, some concerns about room odor and unclean body lotion affected the rating.
Service
8.06
Mixed feelings on service, with some compliments on friendly staff, but a couple of complaints about front desk rudeness.
Location
8.6
Consistently praised for its excellent location in downtown and proximity to attractions.
Room Quality
7.06
Feedback indicated rooms are very small with some issues like noise and bad air conditioning.
Amenities
7.59
Amenities like breakfast receive praise, but parking issues were a significant downside.
Value for Money
7.05
Considered overpriced, especially during peak times such as marathon weekends.
Food and Beverage
8.09
Generally positive feedback on food quality and breakfast options.
Overall Experience
7.57
75% positive experiences overall but noted significant concerns regarding certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:20

Property Description

Convenient Location
Situated in Dallas’s Historic District, our hotel is a short stroll from iconic landmarks and the convention center, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Enjoy complimentary WiFi, a delicious hot breakfast, and well-equipped guest rooms featuring cable TV, a coffee maker, microwave, and refrigerator. Stay productive at our business center or keep fit at the on-site gym.

Nearby Attractions
Explore Dallas easily with attractions like the American Airlines Center, museums, and Union Station just a stone's throw away. Plus, convenient access to major airports ensures a hassle-free travel experience.

Book now for a memorable stay at La Quinta Inn & Suites Dallas Downtown!

Important information:

Guests under 21 years old are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.7
Based on 708 reviews
Cleanliness: 7.6
Service: 8.06
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.05
Food and Beverage: 8.09
Overall Experience: 7.57
C
Corey • family_with_children • us
8
Walking distance to the whole Kennedy experience!
Pros:

Close to Dealy Plaza.

Cons:

No free parking @ hotel.

2026-07-25 • via Nuitee
K
Khadra • solo_traveller • us
7
It was fair around my budget and I cannot complain at all
Pros:

The view, decor, and complimentary breakfast offered.

Cons:

The sliding doors do not provide privacy when you're using the bathroom, and the shower heads don't work properly.

2026-07-24 • via Nuitee
L
Larriel • family_with_children • us
8
Great place to stay that is close to everything
Pros:

Everything was great

Cons:

No pool

2026-07-24 • via Nuitee
A
Alejandro • solo_traveller • us
10
horario del desayuno
Pros:

la ubicación

Cons:

la hora de finalizacion del desayuno. fuimos de vacaciones y obvio que nadie se levantó antes de esa hora. a las 9:00 todavía estamos durmiendo.

2026-07-23 • via Nuitee
A
Alisa • couple • us
1
2026-07-22 • via Nuitee
S
Siboney • family_with_children • mx
8
Pros:

En general todo bien, la ubicación es excelente para conocer el centro, perfecto para desplazarnos en tren rápido al evento al que asistimos al American Airline Center, a mi hija y a mi nos gustó la estancia, el desayuno es variado y suficiente,

2026-07-22 • via Nuitee
J
Jason • solo_traveller • us
10
Very pleasant
Pros:

Cleanliness and Very quiet

Cons:

Parking

2026-07-21 • via Nuitee
J
Jasmine • couple • us
9
Pros:

Security of the property was great. Location by the train stations was amazing. Staff was very friendly. Breakfast was delicious. Housekeeping came and took our trash every day and replaced our towels.

Cons:

The room was small but we made it work. The bathroom had no fan. The door to the bathroom was a sliding door and it was heavy. The AC wasn’t adjustable.

2026-07-21 • via Nuitee
F
Furkat • couple • tj
10
2026-07-20 • via Nuitee
R
Rajesh • couple • gh
8
Good place. Warm people. Value for money
Pros:

Everything was good. Vegetarian options for breakfast could be worked upon.

Cons:

Value for money. All is well.

2026-07-19 • via Nuitee
J
Jenny • solo_traveller • us
10
2026-07-17 • via Nuitee
D
David • solo_traveller • us
10
2026-07-17 • via Nuitee
A
Alexia • solo_traveller • us
10
Pros:

not far from store or anything else

Cons:

having no parking

2026-07-14 • via Nuitee
J
Jaime • solo_traveller • mx
8
2026-07-14 • via Nuitee
M
Mario Gabriel • couple • mx
10
Muy recomendado!!!
Pros:

Lo que más me gusto es la ubicación, esta muy cerca de restaurantes y de lugares históricos para ir a visitar, también el trato del personal fue muy amable, un bonus fue la comida, muy rica, sencilla pero rica

Cons:

La verdad es que nada, todo me gusto!

2026-07-12 • via Nuitee
T
TOKUDA • solo_traveller • jp
8
Cons:

ホテル名が混在していて分かりづらい。Holiday innで統一すべき

2026-07-02 • via Nuitee
Y
yumiko • extended_group • jp
7
2026-07-01 • via Nuitee
H
Herbert W. • solo_traveller • at
8
Pros:

der übliche Holiday Inn Standard
das Frühstücks-Buffet war ok

Cons:

in der näheren Umgebung ist weder ein Laden noch nennenswerte Restaurants (außer am Abend, ein naheliegender mexikan. Taco bzw. ein 10 min entfernter „Mäcky“) vorhanden.
Im 15 min (zu Fuß entfernten) historischen Westend gab‘s ein paar Sport-Bars

2026-06-30 • via Nuitee
A
Alexander • couple • at
8
2026-06-30 • via Nuitee
A
Asikoglu • couple • us
10
2026-06-26 • via Nuitee