Embassy Suites by Hilton West Palm Beach Central

Hotels
•
Embassy Suites Hotels
8.2 (858 reviews)
1601 Belvedere Road , West Palm Beach , US
+1 561-689-6400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location, convenient to nearby attractions
Friendly and helpful staff / exceptional service
Delicious breakfast with fresh omelette bar
Comfortable, spacious rooms with large bathtubs
Complimentary drinks/snacks at the bar
Cons:
Cleanliness and maintenance issues (stains, stale sheets, peeling furniture)
Pool/hot tub concerns (appeared dirty and slippery; safety incidents reported)
Occasional equipment faults (ice maker not working) and room door access problems
Slow/no response on cancellation requests
Short happy hour / limited bar hours

Categories

Cleanliness
6.6
Mixed reports: several guests noted stains on lamp shades and walls, sheets smelling stale, and a generally humid room; pool/hot tub appearance was also called out as dirty in multiple reviews.
Service
9
Generally praised: staff described as fantastic, friendly and exceptional; a few service issues cited (no response to a cancellation request, and lack of staff response when pool hazards occurred).
Location
9
Consistently noted as a strength: convenient, close to many attractions, and the property entry/dining areas were described as beautiful.
Room Quality
8.1
Mostly positive: rooms frequently described as spacious, comfortable and well cared-for with large tubs; some maintenance issues reported (peeling furniture, AC not cooling well, door access problems, small stains).
Amenities
7.6
Mixed: popular breakfast/omelette bar and complimentary bar snacks/drinks; issues noted with ice maker, limited happy hour time and inconsistent pool maintenance/safety concerns.
Value for Money
8.6
Seen as good value by guests: multiple mentions of affordability and spacious, well-kept property; minor gripe about lack of covered parking increasing car heat.
Food and Beverage
9.2
A clear positive: breakfast repeatedly described as fresh and tasty with an omelette bar; generally high standard food, with only an occasional staff interaction noted as brusque.
Overall Experience
7.5
Overall favorable stays with many guests saying they'd return or recommend, tempered by recurring cleanliness and maintenance concerns and at least one serious pool safety/management issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location and Shuttle Services

Less than 5 minutes from Palm Beach International Airport, Embassy Suites by Hilton West Palm Beach Central offers convenient airport shuttle services, making travel a breeze.

Comfortable Accommodations

Each room at the hotel features a flat-screen cable TV, a seating area, microwave, and small refrigerator, ensuring a comfortable stay for guests.

Amenities for a Relaxing Stay

Guests can enjoy the outdoor swimming pool, fitness centre, and hot tub during their stay. The hotel also offers a business centre for any work needs.

Ready to experience a convenient and comfortable stay at Embassy Suites by Hilton West Palm Beach Central? Book now and enjoy a relaxing getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Location

Guest Reviews

8.2
Based on 858 reviews
Cleanliness: 6.6
Service: 9
Location: 9
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 9.2
Overall Experience: 7.5
M
Mark • couple • us
9
2026-10-31 • via Nuitee
R
Robert J Turner • family_with_children • us
10
Pros:

The room

Cons:

The breakfast

2026-10-28 • via Nuitee
S
Steve • couple • gb
10
A great stay
Pros:

Great location, our room was fantastic and very comfortable. The breakfast was of a high standard and the food was tasty and fresh, there was also an omelette bar. Staff were fantastic and very friendly. Highly recommend

Cons:

I did try to cancel due to a family situation and had no response. We had no choice other than to carry out the booking, but we're glad we did

2026-10-27 • via Nuitee
K
Kelvin • family_with_children • us
10
2026-10-25 • via Nuitee
D
Danaelis • couple • us
10
2026-10-24 • via Nuitee
J
Jan • solo_traveller • us
10
Pros:

Great service and hospitality. The free drinks and snacks at the bar was awesome.

Cons:

There is nothing wrong

2026-10-10 • via Nuitee
P
Phillip • solo_traveller • us
8
2026-10-10 • via Nuitee
T
Teresa • solo_traveller • us
10
2026-10-08 • via Nuitee
A
Alexander • family_with_children • co
2
2026-09-19 • via Nuitee
K
Kozhoev • extended_group • us
10
2026-09-18 • via Nuitee
J
Joan Manuel • solo_traveller • us
10
2026-09-17 • via Nuitee
R
Robert J Turner • solo_traveller • us
8
Pros:

Loved my room

Cons:

Nothing to report

2026-09-17 • via Nuitee
C
Carter • solo_traveller • us
9
Girl's with Auntie time!!
Pros:

The location, dinning area and entry is beautiful!.

Cons:

The ice maker was non-functional, and we experienced significant difficulty with our room door, struggling both to gain entry and to exit, which necessitated contacting the front desk for assistance..

2026-09-17 • via Nuitee
M
Marcey • couple • us
10
Great food bed was comfortable
Pros:

Everything was amazing

Cons:

Happy hour need to be longer

2026-09-17 • via Nuitee
A
Aisha • couple • us
7
2026-09-16 • via Nuitee
J
jason • couple • us
6
2026-09-14 • via Nuitee
B
Barbara • solo_traveller • us
10
2026-09-14 • via Nuitee
F
Fatma Funda • extended_group • tr
7
2026-09-14 • via Nuitee
C
Crystal • extended_group • us
10
Pros:

Breakfast was delicious, fresh made to order omelettes!

2026-09-14 • via Nuitee
J
javier • family_with_children • us
10
Very confortable
Pros:

Bar

Cons:

Check in was a late hour. Sux to wait.

2026-09-12 • via Nuitee