Hides Hotel

Hotels
7 (1894 reviews)
87 Lake Street , Cairns , AU
+61 7 4058 3700

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Laundry
Fax/photocopying
Tour desk
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable room conditions

Categories

Cleanliness
5
Several reviews highlighted issues with cleanliness, such as hair and mold in the bathroom, and unclean towels.
Service
8
While there were some negative comments about unfriendliness, most reviews appreciated the helpful staff.
Location
9
Consistently praised as being in the heart of the city and convenient for nearby attractions.
Room Quality
6.5
Rooms described as basic, with some concerns regarding comfort and amenities.
Amenities
6
Issues mentioned include non-functioning air conditioning and limited TV reception.
Value for Money
7.5
Feedback suggests it is decent for budget travelers, but some guests felt the pricing was high for the quality.
Food and Beverage
7
Breakfast received mixed reviews, some enjoyed it while others did not try it.
Overall Experience
7
Mixed reviews overall; some enjoyed their stay while others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:33

Property Description

Central Location in Cairns
Hides Hotel, conveniently situated in the heart of Cairns, provides easy access to the city's attractions and is just a short drive from the airport.

Comfortable and Convenient Accommodation
Each air-conditioned room at Hides Hotel is well-equipped with amenities such as a small refrigerator, TV, and some with tea/coffee making facilities. Guests can also enjoy city views from the spacious veranda.

Assistance with Tour Bookings
The dedicated reception staff at Hides Hotel are ready to help guests plan their adventures, whether it's exploring the Great Barrier Reef, venturing into the Daintree Rainforest, or visiting Kuranda.

Book your stay at Hides Hotel now for a memorable Cairns experience!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3% charge when you pay with an American Express credit card.

Please also note that parking spaces are subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

7
Based on 1894 reviews
Cleanliness: 5
Service: 8
Location: 9
Room Quality: 6.5
Amenities: 6
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 7
S
Sankhanava • couple • au
8
Great location, budget accommodation in the heart of the city with generous staffs member.
Pros:

This property is located in the heart of the Cairns city. Shopping centres, Esplanade Lagoon, Reef Fleet terminal, Museum, aquarium, every spots are with in walkable distance. This is the best advantage of this property. Even airport is 10 mins by taxi. The property is built in a heritage building, probably on one of the few buildings were established during early time of the Cairns city. It's a comfy budget place to stay in the heart of the Cairns city centre. In general, our room was decent, comfortable and budget friendly. Breakfast was served with a decent options. But you can't take it on go. YOU HAVE TO EAT ON THE SPOT, which was not possible if you are going any where early in the morning.

Cons:

The breakfast was not allowed to carry, not even a slice to bread. this was not acceptable.

2026-10-31 • via Nuitee
S
Samat • family_with_children • au
10
Pros:

I liked the Location.

Cons:

There was nothing I didn't like.

2026-10-29 • via Nuitee
T
Tapina • family_with_children • nl
7
2026-10-29 • via Nuitee
P
Pauline • family_with_children • au
8
Good location close to public transport
Pros:

Easy short walk from train and bus. Very central to supermarket and restaurants. Breakfast available in nice surroundings. Historic hotel with interesting beginnings in the19th century.

Cons:

A window had been left open leaving a pool of water in the corner of the room from rain. Not discovered til late and by then no maintenance staff available to mop up. Not a huge problem!

2026-10-28 • via Nuitee
K
Kasra • solo_traveller • gb
1
2026-10-27 • via Nuitee
V
Victoria • couple • au
9
9/10
Pros:

The location is so centric thats the best part! You are near to the esplanade, to the shopping and even to the central starion. Two blocks foward you have all the buses. Also the bed was so comfy

Cons:

-

2026-10-27 • via Nuitee
M
McKeague • solo_traveller • au
7
2026-10-26 • via Nuitee
C
Claire • solo_traveller • au
8
2026-10-25 • via Nuitee
A
Amba • couple • au
4
Pros:

Property was clean

Cons:

House keeping is every 4 days not daily.

2026-10-24 • via Nuitee
S
Shemesh • solo_traveller • il
8
2026-10-24 • via Nuitee
K
Kuran • solo_traveller • gb
5
2026-10-24 • via Nuitee
C
Craig • solo_traveller • au
10
2026-10-24 • via Nuitee
K
Kim • solo_traveller • au
8
2026-10-21 • via Nuitee
S
Sharon • solo_traveller • au
10
2026-10-20 • via Nuitee
D
Des • couple • au
7
Overall very good
Pros:

Clean and comfy room, great bed

Cons:

Outside noise (across the road, music) and a group of guys talking loudly in the passage way after midnight

2026-10-19 • via Nuitee
S
sara • couple • au
5
2026-10-19 • via Nuitee
J
jocelyn • couple • au
9
I would love to come back again nextime
Pros:

The night duty staff member receptionist was very friendly! She’s very friendly and very helpful to all customers thou shes very busy with a lot of complaints she’s the best person I’ve ever met.

Cons:

I can’t complain thou o have a cheap price. Although the best door people was very nosy around 2am yelling and shouting to each other very rude for others privacy.

2026-10-18 • via Nuitee
A
Armie • extended_group • au
10
2026-10-18 • via Nuitee
H
Heike • couple • de
8
Alles bestens, wirklich zu empfehlen!
Pros:

Die Lage und sehr freundliches Personal!

Cons:

Das Frühstück und dass leider das für 4.00 Uhr früh bestellte Taxi nicht da war!

2026-10-14 • via Nuitee
K
Kitty • couple • au
10
EXCELLENT
Pros:

Nice and quiet

Cons:

None

2026-10-12 • via Nuitee