Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable accommodations
Cons:
High parking costs
Noisy environment
Lifts could be heard
Issues with check-in process

Categories

Cleanliness
8.7
Very clean, but some concerns about cleanliness mentioned in the reviews.
Service
9.2
Staff were friendly and provided good service, despite some issues at check-in.
Location
9.2
Great location mentioned multiple times in the reviews.
Room Quality
8.7
Rooms were described as comfortable but had some complaints about pillows.
Amenities
8.7
Amenities like the pool were mentioned as good but dated.
Value for Money
8.2
Some mentioned high parking prices, but overall value was perceived as fair.
Food and Beverage
8.7
Room service was appreciated and contributed positively to the experience.
Overall Experience
9
Overall a fantastic stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:55

Property Description

Luxurious Accommodation
Grand Hyatt Melbourne offers luxurious guest rooms and premium suites with contemporary living spaces and stunning views of the Melbourne city skyline or the Yarra River.

World-Class Facilities
The hotel features upper and lower lobbies, couture boutiques, a signature restaurant Collins Kitchen, a modern bar Ru-Co, and the City Club Health & Fitness Centre with 24/7 access to an indoor swimming pool, sauna, and open-air tennis court.

Exclusive Grand Club Lounge
Guests booking rooms with Grand Club access can enjoy the exclusive Grand Club Lounge on the 31st floor, providing panoramic views of the city skyline and personalized service.

Experience the best of Melbourne's shopping, dining, and attractions while staying at Grand Hyatt Melbourne. Book now to indulge in luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Property Video

Guest Reviews

8.8
Based on 6724 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
M
Michael • couple • au
10
Pros:

very comfortable spacious room with the most wonderful view of the Melbourne precinct

Cons:

the was nothing to dislike!

2026-10-31 • via Nuitee
S
Smithers • solo_traveller • au
10
2026-10-31 • via Nuitee
B
Brad • couple • au
10
2026-10-31 • via Nuitee
M
Moya • solo_traveller • au
6
Pros:

Location and staff helpful

Cons:

I had a room near lift and could hear lift going up and down at night - also service room opposite my room. Given I have stayed there 3 times in the last 5 months- disappointing

2026-10-31 • via Nuitee
I
Ian • couple • gb
5
Very disappointing.
Pros:

Good sized room, good location and clean.

Cons:

Old and tired. Bath and sink were covered in scratches, toilet seat was loose and there was a chip in the granite work surface. The pool was under construction which we hadn’t been told about! Definitely not worthy of 5star!!

2026-10-31 • via Nuitee
C
Carra • couple • au
10
2026-10-31 • via Nuitee
S
Shekhar • couple • au
10
One of the best properties I have stayed in in a long time even though I travel frequently for work
Pros:

Superb location, well appointed rooms, excellent breakfast, air-conditioned unit with very simple controls and a thermostat that actually worked, simple straight forward switches to operate the lights (including night lights) with no need to fumble through complicated digital switches

2026-10-31 • via Nuitee
S
Smithers • solo_traveller • au
10
Excellent
Pros:

Friendly and helpful staff, immaculate clean rooms and shared areas. Excellent breakfast buffet with lots of options

2026-10-31 • via Nuitee
A
Ashleigh • couple • au
7
2026-10-30 • via Nuitee
P
Paul • solo_traveller • au
10
Cons:

Did not advise on Booking.com that pool was unavailable.

2026-10-30 • via Nuitee
A
adam • solo_traveller • au
10
2026-10-30 • via Nuitee
A
Amy • couple • au
10
Walking distance to Rod laver and the train station
Pros:

The blinds/curtains in the room were so good that I woke up at 8am and thought it was still the middle of the night

2026-10-28 • via Nuitee
L
LISA • couple • au
10
Pros:

Fittings and space

2026-10-28 • via Nuitee
R
Roy • extended_group • au
10
Loved the hotel, the breakfast buffet, the bar and location of the hotel. Great value
Pros:

Location of hotel is superb. Great choice of restaurants close by and ease of tram stop and trip to major shopping outlets. . Breakfast setting and choice of buffets exceptional

Cons:

I have no complaints. If had to have a negative , it was that I had trouble charging my phone on the wireless charging /alarm clock. Hardly a complaint or a negative .

2026-10-27 • via Nuitee
M
Martin • couple • be
8
Goede locatie, comfortabele kamers maar wat gedateerd
Pros:

De ligging

Cons:

Hoe de receptie omgaat met een probleem

2026-10-27 • via Nuitee
G
Gerard • couple • au
10
2026-10-26 • via Nuitee
W
Werner • couple • nl
5
Are you a light sleeper? Then you definitely shouldn't book a room.
Pros:

Location of the hotel was good. Nice view. Staff was very friendly and the rooms were clean.

Cons:

The noise in the rooms is terrible. You can literally hear a phone conversation taking place in another room. You can also clearly hear the showers, taps, and toilets in other rooms. Pool was closed and we didn’t know about that while booking the room.

2026-10-26 • via Nuitee
D
Dabbous • couple • au
10
2026-10-25 • via Nuitee
S
Stephen • couple • au
7
2026-10-25 • via Nuitee
T
Tracy • couple • au
9
Overall great stay, with some minor considerations due to construction
Pros:

Great service, great location and great room.

Cons:

Under construction so not able to use pool, gym etc and some minor noise.

2026-10-25 • via Nuitee