Best Western Plus French Quarter Courtyard Hotel

Hotels
Best Western Plus
8.4 (4137 reviews)
920 North Rampart Street , New Orleans , us

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Tasty breakfast
Cons:
Unclean rooms
Maintenance issues

Categories

Cleanliness
7.54
Some guests noted issues like dirty floors and unmaintained toilets.
Service
9.01
Guests appreciated the friendly and helpful staff.
Location
9.05
Guests found the location excellent for exploring nearby attractions.
Room Quality
7.5
Some rooms were reported as small and lacking maintenance.
Amenities
8.53
The courtyard and pool were highlighted as nice features.
Value for Money
7.99
Guests felt it was good value considering the location.
Food and Beverage
9.04
Breakfast options received high praise from guests.
Overall Experience
8.51
Overall, guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:16

Property Description

French Quarter Charm and Convenient Location

Luxurious Rooms with Premium Amenities
The Best Western French Quarter Landmark offers spacious rooms with French Quarter décor, free WiFi, and flat-screen cable TV. Upgrade to a premium room for courtyard views or a relaxing spa bath. Each room comes equipped with a refrigerator, coffee facilities, and a convenient work desk.

Relaxation and Recreation
Start your day with a delicious continental breakfast and unwind on the outdoor patio with fountain views. The hotel also features a seasonal outdoor pool, fitness center, and a cocktail lounge for guests to enjoy. With a 24-hour front desk, your needs are always a priority at Best Western Plus French Quarter Landmark Hotel.

Book now to experience the perfect blend of comfort and convenience in the heart of New Orleans.

Important information:

Reservations made for Superbowl 2025 shall be required to complete and sign a prepayment form for the reservation to be confirmed. A full non-cancelable charge will be completed at the time of the reservation confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 4137 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
A
aurelie solo_traveller fr
4
Pros:

Beds were comfortable
Good location
Staff were extremely professional and nice

Cons:

Bathroom needs a huge improvement/refurbishment
The room didn't not look at all like the photos
The Plumbing was making a lot of noise

2026-05-30 via Nuitee
I
Ines couple rs
9
Pros:

Fantastic location, beautiful garden, and super nice and professional staff, we loved it!

2026-05-30 via Nuitee
C
cccccccccwe Couples
10
Amazing as usual!
Pros:

The best hotel for the price and location. Our stays are always top notch. The greeting at the door who usually has been Darlene for us with a smile. The breakfast is amazing.
Rooms are clean and comfortable. The staff is always making sure you have what you need and are comfortable.
The courtyard is beautiful, a good place to start and end your day.
We can’t wait to come back!

2026-05-29 via Tripadvisor
V
V6621TLpaulh Couples
10
A pleasant stay!
Pros:

Nothing bad to say about our experience. Service was friendly and obliging. Room was clean, good size and beds comfy. Pool was a decent temperature and clean. Good location and well priced. Would definitely recommend.

2026-05-29 via Tripadvisor
V
Victor Manuel solo_traveller es
6
Decepcionante
Pros:

El personal, atento y próximo, resolvieron nuestras inquietudes

Cons:

Instalaciones viejas, en mal estado, el ascensor se rompió y nos tuvieron 1 día completo sin ascensor, los aires acondicionados debes apagarlos para dormir hacen mucho ruido y si te dan habitación hacia la calle tampoco podrás dormir, las ventanas no están aisladas, tuvieron que cambiarnos de habitación

2026-05-29 via Nuitee
L
Luciana couple us
9
Pros:

The staff and breakfast fast were both amazing

Cons:

They definitely need some renovation

2026-05-29 via Nuitee
L
Luana family_with_children fr
9
Beau séjour en famille
Pros:

Très sympa, équipe sur place avenante et arrangeante. La piscine est un vrai plus, certaines parties auraient besoin d'un petit rafraichissement mais rien de choquant.

Cons:

Le "tout plastique" du petit-déjeuner. Les assiettes en carton, les gobelets emballés dans du plastique et même les couverts en plastique en 2026... C'est une catastrophe écologiquement parlant! Et en fin de repas, les restes de nourriture, le verre et le plastique part au même endroit... C'est un point à améliorer clairement.

2026-05-28 via Nuitee
L
Laura solo_traveller us
8
GREAT LOCATION
Pros:

Close to Bourbon Street. Beautiful courtyard and a cuddly little mascot to keep the critters away.

Cons:

Parking spaces were very small. Dont drive a larger vehicle if you cannot park well

2026-05-28 via Nuitee
S
Stephen couple gb
9
Great place to stay if you're planning a visit to NO.
Pros:

Ideal place to stay. Close to main areas in French quarter and good base for activities in New Orleans. Would certainly recommend. Good breakfast and facilities.

Cons:

All good.

2026-05-28 via Nuitee
M
marina couple fr
10
Hôtel très sympa !
Pros:

Hôtel, super, bien situé proche des lieux à visiter comme la rue Bourbon, French Market…
Hôtel propre, petit déjeuner proposé très copieux, et personnels très sympathique !!
Parking abriter

Cons:

RAS

2026-05-28 via Nuitee
E
Ed couple us
8
Great place!
Pros:

Proximity to the Quarter and the rest of the city is great! Clean and comfortable. Cute courtyard! Staff were all very friendly and helpful! Made some good suggestions for the area. Will definitely recommend!

Cons:

Parking, while we are grateful for onsite, has horribly small spaces. My husband is disabled and was not able to get in and out of the car while it was parked

2026-05-27 via Nuitee
M
Metrice couple us
10
I will be back!!
Cons:

N/A

2026-05-27 via Nuitee
D
Delphine couple fr
10
2026-05-26 via Nuitee
C
Christina family_with_children se
10
2026-05-26 via Nuitee
S
Savonna couple us
8
Pros:

Darlene at the front desk and Ty at the bar!
Courtyard was beautiful

Cons:

Termite season

2026-05-26 via Nuitee
D
die Ostallgäuer solo_traveller de
10
Pros:

Super Lage. Man konnte zu Fuß Richtung Bourbon street. Aber auch french market und river walk erreichen. Toller Garten mit Pool. Richtig gutes und reichhaltiges Frühstück. Das Gebäude war etwas im viktorianischen Stiel. Parkplatz im hinteren Teil des Gebäudes. Teilweise überdacht und durch verschlossenes Tor gesichert

Cons:

Leider wird auch hier für den Parkplatz richtig teuer abkassiert. Aber es gibt außerhalb keine Parkplätze

2026-05-26 via Nuitee
I
Isabelle extended_group fr
7
Pros:

Patio ombragé agréable près de la piscine pour prendre le petit déjeuner ou lire. Hôtel calme, bien situé pour visiter le quartier français à pied. Personnel très serviable.

Cons:

Petit déjeuner à améliorer (pannes diverses d'eau chaude, de jus de fruit, de thé, ...)
Usage abusif de plastiques jetables pour les ustensiles du petit déjeuner.
Chambre un peu sombre

2026-05-26 via Nuitee
T
Theresa extended_group us
9
Pros:

location was great

2026-05-26 via Nuitee
S
Stefan couple at
5
Für einen kurzen Aufenthalt ok
Pros:

Die gute Lage am Rande des French Quarter, nettes Personal und die umfangreiche Auswahl beim Frühstück

Cons:

Das Zimmer war sehr abgewohnt und schlecht gereinigt (Chipsreste am Boden).
Die Klimaanlage war extrem laut und schimmlig. Beim Frühstück gab es leider nur Wegwerfgeschirr.

2026-05-25 via Nuitee
L
Lena couple at
4
Gute Lage aber Sauberkeit sehr schlecht
Pros:

Die Lage war super! Das Personal sehr freundlich. Innenhof sehr schön

Cons:

Das Zimmer war nicht richtig sauber (auch bei täglicher Reinigung). Besonders das Badezimmer und Dusche/Toilette. Es war ein unangenehmer Geruch im Zimmer. Die Klimaanlage war so laut, dass man sie in der Nacht immer ausschalten hat müssen.
Beim Frühstück gab es nur Plastikbesteck sowie Plastikteller. Im Frühstücksbereich war die Sauberkeit auch sehr schlecht. Der Boden war sehr klebrig. Der Saftautomat war ständig ausser Betrieb. Der Kaffee schmeckte sehr schlecht.

2026-05-25 via Nuitee