Howard Johnson by Wyndham Billings

Hotels
•
Howard Johnson
5.3 (821 reviews)
1345 Mullowney Lane , Billings , US
+1 406-252-2584

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable bed (mentioned by some guests)
Convenient location close to interstate/gas and nearby needs
Friendly/helpful staff who assisted with room changes
Breakfast available
Water slide noted as a positive amenity
Cons:
Dirty rooms, bugs/spiders and moldy/smelly rooms
Stained welcome area carpets and overall poor cleanliness
Broken fixtures (cracked sink), dilapidated shower items and poor room condition
Key card/room assignment problems (including a midnight mix-up)
Stale or poor breakfast
Area felt unsafe; homeless in parking lot
Poor internet connection and missing towels
Uncomfortable pillows/beds and problematic showers/water temperature

Categories

Cleanliness
3.2
Multiple reviews report dirty rooms, bugs/spiders, moldy walls, strong odors and stained common areas — cleanliness is a clear weakness.
Service
7.5
Staff are frequently described as friendly and helpful (assisted with room changes), though there are isolated operational issues (key problems, room assignment mix-ups). Overall service is a relative strength.
Location
8.2
Many guests cite convenience (close to gas station, interstate and nearby needs). Some mention the area felt unsafe (adult store next door, homeless presence), so location is convenient but contextually mixed.
Room Quality
3.8
Reports of small rooms, cracked sinks, dilapidated fixtures, uncomfortable beds/pillows and inconsistent water temperature — room quality is below average.
Amenities
5
Some positive mentions (unexpected water slide), basic breakfast offered, but internet problems and inconsistent upkeep lower the score to a mid-level rating.
Value for Money
5
Mixed impressions: a few guests felt it provided needed basics for the price, while others felt the poor condition reduced value — overall neutral.
Food and Beverage
4.2
Breakfast is provided but several guests reported stale or poor-quality items; a few found it acceptable — overall below average.
Overall Experience
5.5
Guest experiences vary from pleasant stays to severely negative encounters (not staying due to room/area condition). The net experience is slightly above average due to helpful staff and convenience but hampered by cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location in Billings, Montana
Located just 10 km from MetraPark, Howard Johnson by Wyndham Billings offers comfortable rooms with free WiFi and a fitness centre. Guests can relax in the indoor pool, sauna, and enjoy the convenience of a 24-hour front desk.

Amenities for a Relaxing Stay
Guests can take advantage of the on-site business centre and unwind in the hot tub after a busy day of exploring Billings. The hotel ensures a comfortable and enjoyable stay for all visitors.

Easy Airport Access
With Billings Logan International Airport just 11 km away, guests can easily access the hotel with the available paid airport shuttle service. Start your trip stress-free at Howard Johnson by Wyndham Billings.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Location

Guest Reviews

5.3
Based on 821 reviews
Cleanliness: 3.2
Service: 7.5
Location: 8.2
Room Quality: 3.8
Amenities: 5
Value for Money: 5
Food and Beverage: 4.2
Overall Experience: 5.5
R
Rickey • family_with_children • us
5
2026-10-31 • via Nuitee
C
Cindy • couple • us
10
Overall was a pleasant stay
Pros:

The bed was really comfortable

Cons:

Pillows weren't soft enough hard to sleep with

2026-10-30 • via Nuitee
B
Blaise • couple • us
1
2026-10-30 • via Nuitee
D
Dawnanna • couple • us
4
The day was OK. It was only there one night I would not have wanted to stay there any longer.
Pros:

It was close to the gas station and easy to get onto the interstate

Cons:

First term I got when would not shut it is the middle of October. Second I couldn’t get in. Had to go to lobby three times to get the key to work got in room sink was cracked.

2026-10-28 • via Nuitee
C
Cole • family_with_children • us
10
Pros:

Great , our new go to place when we travel!

Cons:

All good.

2026-10-28 • via Nuitee
G
Gordon • couple • us
9
Just passing through.
2026-10-28 • via Nuitee
K
kelly • family_with_children • us
5
Decent
Pros:

Expected a king suite got a king bed in a tiny room.

Cons:

Size of room

2026-10-26 • via Nuitee
M
Megan • solo_traveller • us
7
Good
Pros:

Location was geat.

Cons:

My room smelled like animal pee. So when opening the window I was over the garbage.

2026-10-19 • via Nuitee
F
Fadouma • solo_traveller • us
1
Pros:

Nothing

2026-10-19 • via Nuitee
D
Douglas • solo_traveller • us
8
Pros:

Breakfast

2026-10-11 • via Nuitee
R
Raegan Allred • solo_traveller • us
2
Pros:

Staff was friendly

Cons:

The room was dirty and had bugs in it. The breakfast had stale food. There was a homeless person living out of their car in the parking lot. I would not recommend this hotel.

2026-10-11 • via Nuitee
M
McDermott • family_with_children • ca
8
2026-10-09 • via Nuitee
T
tjohnteck • solo_traveller • us
8
2026-10-08 • via Nuitee
S
Summers • solo_traveller • us
3
Pros:

The staff was helpful in getting us into a different clean room.

Cons:

The first 3 rooms they had us check into were not clean and smelled really bad.

2026-10-08 • via Nuitee
A
Amanda • family_with_children • us
4
Expected better
Pros:

Breakfast was okay

Cons:

My room was dirty when I first came in and was moved to a different suite.

2026-10-07 • via Nuitee
P
Phyllis • couple • us
5
2026-09-19 • via Nuitee
T
Toby • solo_traveller • us
1
After seeing the condition of the rooms and area, we did not stay. We found another room for the night.
Pros:

Nothing.

Cons:

The area felt unsafe, an adult store next door. The welcome area was very musty smelling, rug was very stained. Appeared they tried to clean it as they had fans blowing. The first room they put us in was smelly, a dilapidated handicap chair was in the shower, moldy walls in the shower. Went to get second room, somewhat better. Smelly, regular air conditioner sticking through the wall.

2026-09-19 • via Nuitee
R
Robert • couple • ca
7
Value for amount paid.
Pros:

It was fine. Had all I needed for breakfast.

2026-09-19 • via Nuitee
M
Mike • couple • ca
1
never go back
Pros:

nothing

Cons:

shower was terrible beds uncomfortable breakfast not good

2026-09-15 • via Nuitee
R
Robert • couple • ca
6
Cons:

Being woken up at midnight by a couple who tried to get into the room. Apparently a staff member got mixed up we were both assigned the same room. Shocking surprise as it took a while to go back to sleep.

2026-09-15 • via Nuitee