Candlewood Suites - Nashville - Franklin by IHG

Hotels
•
Candlewood Suites
8.6 (460 reviews)
1305 Murfreesboro Rd , Franklin , us
+1 615-265-0550

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Cons:
Inadequate breakfast options
Complaints about room cleanliness

Categories

Cleanliness
8.18
Many reviews highlighted cleanliness positively, but there was one significant complaint about a dirty room.
Service
9.15
Staff was consistently described as friendly and helpful across multiple reviews.
Location
8.89
Most guests appreciated the location's convenience and access to nearby amenities.
Room Quality
8.84
Guests frequently noted spacious and comfortable rooms.
Amenities
8.67
General satisfaction with amenities such as the pool table and BBQ grill.
Value for Money
8.63
Many guests felt that the value was good based on room quality and price.
Food and Beverage
7.68
Several complaints about the lack of breakfast options influenced this rating.
Overall Experience
8.75
Overall, guests expressed satisfaction with their stays, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:19

Property Description

Modern Comforts and Convenience

Luxurious Amenities
The Candlewood Suites - Nashville - Franklin offers a fitness centre, indoor pool, and shared lounge for guests to unwind and relax during their stay. The non-smoking rooms are equipped with flat-screen TVs, satellite channels, and kitchens, providing the perfect blend of comfort and convenience.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, business centre, and onsite vending machines offering snacks and drinks. Whether you're here for business or leisure, our hotel ensures that your needs are met with attentive service and practical amenities.

Entertainment and Recreation
From playing billiards to exploring nearby attractions like Ryman Auditorium and Lane Motor Museum, there's no shortage of entertainment options. Book your stay at Candlewood Suites - Nashville - Franklin, an IHG Hotel, and experience a perfect blend of relaxation and excitement.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 460 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.89
Room Quality: 8.84
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 8.75
L
Lori • couple • us
7
The room was fine, but definitely not a the 9 rating that was listed on Booking.
Pros:

Staff was nice.

Cons:

The shower had some mildew, bathroom was not very clean. The bed was not great(pillows were great). No breakfast.

2026-07-22 • via Nuitee
A
Anthony • couple • us
10
Me and my wife Definitely enjoyed the establishment, they welcomed us in and made us feel as if we were family, our roo
Pros:

Very friendly staff, they made me and my wife feel as if we were family

Cons:

Everything was perfect

2026-07-20 • via Nuitee
S
Stone • solo_traveller • us
4
2026-07-14 • via Nuitee
M
Mike • family_with_children • us
7
2026-07-13 • via Nuitee
N
Nicholas • family_with_children • us
8
2026-07-13 • via Nuitee
R
Richard • couple • us
8
2026-07-08 • via Nuitee
K
karengK6966SA • Family
10
Candlewood Franklin TN
Pros:

We were very impressed with the friendliness of the staff and cleanliness of the property. We were also traveling with our dog. They had a nice dog area. The location is great with has so much to do that we will be returning.

2026-07-03 • via Tripadvisor
S
Shantell • solo_traveller • us
10
It’s was great!
Pros:

Everything

Cons:

N/a

2026-07-01 • via Nuitee
M
Michelle • couple • us
10
I rate my stay 10-10!
Pros:

The staff was amazing, the service was excellent!

2026-06-29 • via Nuitee
J
James • couple • us
8
Great location, comfortable lodging , modest pricing. Saved as a favorite spot because of “roomy” feel and access to Nas
Pros:

Location and comfortable “roomy” sized suite.

Cons:

Mold in bathroom and busted shower stall, repaired with silicone, across the entire back of the shower.

2026-06-29 • via Nuitee
P
Paula • couple • us
10
2026-06-26 • via Nuitee
D
David • couple • us
9
Staff was excellent. We traveled with our dog and felt very comfortable with him.
Pros:

Very nice room and great bed.

Cons:

No breakfast.

2026-06-20 • via Nuitee
J
Jennifer • extended_group • us
10
2026-06-14 • via Nuitee
F
Fray • couple • us
10
2026-06-14 • via Nuitee
L
Lori • couple • us
10
2026-06-12 • via Nuitee
H
Heather • extended_group • bm
9
2026-06-11 • via Nuitee
C
Carl • extended_group • us
9
2026-06-09 • via Nuitee
M
Manuel • couple • us
10
2026-05-31 • via Nuitee
K
Kathryn • couple • us
10
Friendly staff in a great location
Pros:

Easy to find in a great location, with several places to eat within walking distance. The staff was great and I was in contact with them several times and never had a poor experience.

2026-05-25 • via Nuitee
A
Avery • solo_traveller • us
9
Pros:

Great hotel room, very clean

Cons:

Location wasn't that great

2026-05-22 • via Nuitee