Candlewood Suites - Nashville - Franklin by IHG

Hotels
•
Candlewood Suites
8.7 (355 reviews)
1305 Murfreesboro Rd , Franklin , US
+1 615-265-0550

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, exceptional staff
Clean rooms (many mentions)
Spacious, comfortable rooms
Convenient location, near restaurants
Pet-friendly facilities and dog area
Good value/pricing
Free laundry
24/7 coffee
Easy to find
Family game room
Cons:
No breakfast offered (multiple mentions)
Occasional mildew/mold or bathroom cleanliness issues
Some shower problems (slow drain, repaired/busted stalls)
At least one report of uncomfortable bed
Broken microwave in a room
One late-arrival room mix-up reported
Minor access/U-turn inconvenience for some arrivals
A few isolated cleanliness/maintenance hiccups

Categories

Cleanliness
8.6
Mostly praised as very clean and immaculate in many reviews, though a few mentions of mildew/mold and one report of an unclean room lower this slightly.
Service
9.4
Consistently highlighted as a strong point: friendly, exceptional front desk staff, went above and beyond for guests and pets.
Location
9.2
Frequently described as convenient, easy to find and within walking distance to restaurants/entertainment; a small number noted a minor access/U-turn inconvenience.
Room Quality
8.8
Rooms often called spacious and comfortable with good beds; some negative notes about uncomfortable bed(s) in one stay and shower/fixture issues in others.
Amenities
8.9
Good amenity set for this property: pet-friendly areas, free laundry, family game room, 24/7 coffee; occasional issues reported (broken microwave, slow-draining shower).
Value for Money
9
Multiple guests called the pricing modest/great and noted good value for the room size and location.
Food and Beverage
7
Weakest area: several guests noted there was no breakfast offered and one specifically cited absence of breakfast as a downside.
Overall Experience
8.7
Overall very positive stays driven by service, cleanliness and value; a few maintenance/cleanliness hiccups and lack of breakfast temper the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Modern Comforts and Convenience

Luxurious Amenities
The Candlewood Suites - Nashville - Franklin offers a fitness centre, indoor pool, and shared lounge for guests to unwind and relax during their stay. The non-smoking rooms are equipped with flat-screen TVs, satellite channels, and kitchens, providing the perfect blend of comfort and convenience.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, business centre, and onsite vending machines offering snacks and drinks. Whether you're here for business or leisure, our hotel ensures that your needs are met with attentive service and practical amenities.

Entertainment and Recreation
From playing billiards to exploring nearby attractions like Ryman Auditorium and Lane Motor Museum, there's no shortage of entertainment options. Book your stay at Candlewood Suites - Nashville - Franklin, an IHG Hotel, and experience a perfect blend of relaxation and excitement.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

8.7
Based on 355 reviews
Cleanliness: 8.6
Service: 9.4
Location: 9.2
Room Quality: 8.8
Amenities: 8.9
Value for Money: 9
Food and Beverage: 7
Overall Experience: 8.7
F
Felicia • couple • us
9
2026-10-28 • via Nuitee
T
Teresa • solo_traveller • us
10
Great.
Pros:

Convenient location

Cons:

I have no complaints

2026-10-25 • via Nuitee
C
Carla • couple • us
9
The rooms were very clean and comfortable. I would absolutely stay again
Pros:

Very clean, very comfortable. Great central location

Cons:

Our room was given away due to a late arrival (1am), despite having called two days prior and letting the staff know. Not sure what the mixup was but the staff went above and beyond to make sure we had a room (nicer than booked) and were happy.

2026-10-16 • via Nuitee
S
Sandy • couple • us
7
Pros:

There was no breakfast and the room was not clean

2026-10-13 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-10-13 • via Nuitee
E
Emily • family_with_children • us
10
2026-10-12 • via Nuitee
S
Salter • family_with_children • us
7
2026-10-09 • via Nuitee
T
Tracy • solo_traveller • us
10
2026-09-18 • via Nuitee
C
Christine • couple • us
10
Pros:

Clean and quiet

2026-09-15 • via Nuitee
A
Ana • couple • us
8
2026-09-14 • via Nuitee
H
Houser • couple • us
10
A good experience from start to finish :)
Pros:

Your front staff is exceptional! I felt very welcomed and Ina was an absolute delight! After a long day of driving, she was a real breath of fresh air.

The facility was clean, easy to find, and within walking distance of many businesses.

Cons:

N/a

2026-09-01 • via Nuitee
V
Vicki • couple • us
8
2026-08-31 • via Nuitee
D
De La O • couple • us
10
2026-08-26 • via Nuitee
D
dustin • couple • us
6
I had trouble sleeping at this hotel.
Pros:

Friendly staff. Clean hotel. Free laundry.

Cons:

Bed was uncomfortable, ac was loud. Though the location is convenient when you’re coming back from downtown franklin you have to drive past the property and u-turn to get to it.

2026-08-17 • via Nuitee
T
tamietyra630 • Family • Paducah, Kentucky
10
Wonderfully clean and spacious rooms.
Pros:

We were here for only one night for a concert. Two rooms booked with 2 queen beds. Great price for the rooms we booked. Both rooms were immaculate. I was pleasantly surprised how large the rooms were. The beds were very comfortable.
The hotel is just off the interstate making it easy to find.
The true joy for me was how professional and kind all the employees we met were. I apologize for not getting the 3 ladies names because I would have written a review on them specifically. Thanks ladies for making the stay to celebrate my adult daughters birthday a wonderful experience!

2026-08-16 • via Tripadvisor
A
Annamarie • extended_group • us
10
Wonderful place to stay
Pros:

Clean friendly staff allows pets coffee 24:7

Cons:

Nothing

2026-08-14 • via Nuitee
A
Allen • couple • us
9
Great place to stay
Pros:

Friendliness of staff and accommodating.
Family game room

Cons:

Microwave in room was broken
Shower was slow to drain

2026-08-11 • via Nuitee
R
Ronald • solo_traveller • us
10
I had a great time!!
Pros:

Location was great. Right by the express way! Restaurants and entertainment was close by.

2026-08-10 • via Nuitee
P
Perri • solo_traveller • us
1
2026-08-05 • via Nuitee
E
E • solo_traveller • us
10
2026-08-02 • via Nuitee