Holiday Inn Express Guilin City Center by IHG

Hotels
•
Holiday Inn Express
8.5 (476 reviews)
No.30 Yiren Road , Guilin , CN
+86 773 220 6995

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Clean, spacious and comfortable rooms
Many guests praise helpful and supportive staff
Strong, varied breakfast frequently noted
Assistance available for arranging local tours (in-house agency)
Cons:
Limited English spoken by much of the staff (impacting check-in and tour bookings)
Gym is poorly equipped and not maintained as a true fitness facility
No in-room refrigerator reported
Occasional cigarette smell in rooms
Breakfast food labelling unclear (problematic for dietary/religious restrictions)

Categories

Cleanliness
8
Rooms frequently described as clean and comfortable, though one guest reported a strong cigarette smell in their room that prevented sleep.
Service
9.1
Many guests praise staff as exceptional, helpful and supportive with tour arrangements; however a recurring language barrier (limited English) and isolated reports of rude kitchen staff are noted.
Location
9.9
Consistently highlighted as excellent and central — walking distance to Zhengyang Pedestrian Street, towers and other main attractions; ideal for sightseeing and shopping.
Room Quality
8.2
Rooms described as spacious, modern and comfortable, but some practical shortcomings (no in-room refrigerator reported, occasional issues like cigarette smell).
Amenities
7.5
Amenities show weaknesses: the advertised gym is poorly equipped/dark and lacks towels/water/sanitising facilities; coffee machine had minor issues and no room fridge was available.
Value for Money
8.5
Standard quality for this hotel tier
Food and Beverage
8.6
Breakfast is often described as excellent, varied and copious, though there are issues with food labelling (unclear meat identification) and a few guests reported poor breakfast experiences.
Overall Experience
8.2
Overall very positive for many guests (repeat stays, strong recommendations), with the main caveats being language barriers and some amenity/food labelling issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location
Located in the heart of Guilin's Qixing district, Holiday Inn Express Guilin City Center, an IHG Hotel, offers easy access to popular attractions such as Sun and Moon Twin Pagodas, Seven Star Park, and Elephant Trunk Hill.

Modern Amenities
Enjoy the convenience of a restaurant, room service, and a 24-hour front desk at your disposal. Stay connected with free WiFi throughout the property and take advantage of the non-smoking environment for a comfortable stay.

Business and Leisure Facilities
Whether you're here for work or leisure, the hotel caters to all your needs. Utilize the business center, plan day trips at the tour desk, or opt for the ironing service for a hassle-free stay.

Ready to experience comfort and convenience in Guilin? Book your stay at Holiday Inn Express Guilin City Center now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 476 reviews
Cleanliness: 8
Service: 9.1
Location: 9.9
Room Quality: 8.2
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8.6
Overall Experience: 8.2
M
Mace • family_with_children • us
10
Pros:

Fantastic place to stay. Convenient location and the staff is exceptional. Stayed at this location 2 times . Will stay here again in a few weeks
Keep up the great service

Mace
.

2026-10-30 • via Nuitee
P
Patrizia Petrarca • family_with_children • it
10
Patrizia e Romano, Italia
Pros:

Posizione centrale vicino alla Zhengyang Pedestrian Street, alle Torri del Sole e della Luna e alla Collina della Proboscide dell'Elefante.
Camera grande e pulita.
Assistenza per organizzare le escursioni con una agenzia interna all hotel
Ottima colazione

Cons:

Come un pó ovunque il personale non parla inglese, anche gli addetti al desk dell agenzia

2026-10-30 • via Nuitee
C
chiara • extended_group • it
8
2026-10-27 • via Nuitee
A
Alvaro • family_with_children • es
10
Estancia perfecta.
Pros:

Holiday Inn nunca falla. Ubicación, desayuno, personal, limpieza, comodidad...todo perfecto!!! Lo recomiendo al 100%.

2026-10-27 • via Nuitee
J
Jean-Luc • solo_traveller • fr
9
Pros:

Chambre très propre et confortable, hôtel très bien situé, personnel serviable, petit déjeuner excellent et très copieux.

2026-10-26 • via Nuitee
H
HAITHAM • solo_traveller • gb
6
Spacious room, but facilities need improvement.
Pros:

The room was spacious, comfortable and generally pleasant for a short stay. Breakfast was reasonable, and the hotel was adequate overall for a one night visit.

Cons:

There are several areas where the hotel could improve.
Firstly, there was no refrigerator in the room, which was disappointing given Guilin’s warm and humid climate.
The advertised gym was particularly disappointing. It was essentially a seating area with two or three treadmills, with no weights, dumbbells, resistance machines or other exercise equipment. The room was dark when I visited, so I couldn’t establish whether the treadmills were operational. There were also no towels, drinking water or visible sanitising facilities. Describing this as a gym feels misleading to guests expecting a proper fitness facility.
Breakfast was acceptable, but the food labelling could be significantly improved. Meat dishes were not clearly identified by type, making it difficult for guests with religious, dietary or personal restrictions to know what they could safely eat. As someone who does not eat pork, I had to avoid several dishes because I couldn’t identify the ingredients and the staff do not speak English either when asked.
The coffee machine also appeared to have a minor issue, although this wasn’t a major concern.
These are constructive observations that I hope the hotel will consider to improve the guest experience.

2026-10-24 • via Nuitee
L
lallino • solo_traveller • it
10
2026-10-24 • via Nuitee
E
Emma • couple • fi
10
very good
Pros:

Excellent location and clean rooms. Cui cui tour guide and the driver we got through her showed us around Longji rice terraces it was great!

2026-10-22 • via Nuitee
A
Alvaro • family_with_children • es
10
Estancia perfecta.
Pros:

Hotel perfecto. Limpio, bien ubicado, desayuno con mucha variedad y el personal habla inglés y muy educado. Lo recomiendo al 100%.

2026-10-21 • via Nuitee
N
Nuno • solo_traveller • pt
4
Pros:

Location

Cons:

Breakfast. Horrible. Staff that comes from the kitchen - rude.

2026-10-20 • via Nuitee
L
LN2000 • family_with_children • mx
7
Olor a cigarro en habitaciones
Cons:

El cuarto olia a demasiado a cigarro. Ni si quiera pude dormir por el olor.

2026-10-19 • via Nuitee
N
Nidaphone • solo_traveller • la
9
Pros:

The location of this hotel is excellent! right in the city center where you could walk around for shopping on the walking street at night!

2026-10-19 • via Nuitee
K
Karin • couple • de
10
Pros:

Großes, modernes Zimmer, ein super Frühstück, nettes und hilfsbereites Personal
Lage mitten in der Stadt, mit Didi ist man schnell überall, Fahrt auf dem Li-Fluss über Reisebüro

2026-09-17 • via Nuitee
C
celia • couple • es
9
2026-09-15 • via Nuitee
P
Pierpaolo • family_with_children • it
8
2026-09-12 • via Nuitee
P
Perry Alexander • solo_traveller • nz
7
An acceptable accommodation choice . . .
Pros:

The hotel was well located within easy walking distance of major attractions - with plenty of food options handy. The breakfast selection was adequate - with both Chinese and Western options available - although the hot food was barely warm!

Cons:

I was surprised, given that this is a western chain hotel that none of the staff spoke any English - the checking in process had to be conducted via a translation app - and trying to book excursions through the in-house travel agent was similar - in the end I gave up and hunted things out on my own . . .

2026-09-07 • via Nuitee
L
Laura • solo_traveller • it
10
2026-09-05 • via Nuitee
D
david • extended_group • es
9
Pros:

Bien situado personal correcto

2026-09-05 • via Nuitee
D
david • extended_group • es
9
Pros:

Buen hotel buen desayuno

2026-09-05 • via Nuitee
D
Domenico • solo_traveller • it
10
Soggiorno a Guilin
Pros:

Hotel nuovo e in ottima posizione con una buona colazione. Perfetto anche per le partenze delle escursioni. Sicuramente da riprenotare

Cons:

Tutto ok

2026-09-05 • via Nuitee