Holiday Inn Express Bridgwater M5, Jct24 by IHG

Hotels
•
Holiday Inn Express
9.2 (122 reviews)
Market Way , Bridgwater , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms and new bathrooms
Helpful staff in many cases
Handy location and large car park
Good breakfast/dinner reported by some
Nice toiletries and generally comfortable rooms (for some)
Cons:
Hard/uncomfortable beds and creaky sofabeds
Air conditioning failures and other room maintenance issues (broken toilet seat)
Rude reception/cleaning staff reported by some guests
Poor or poorly replenished breakfast; broken/slow coffee machines
Limited hospitality tray contents and lack of in-room glasses
Unexpected parking charge

Categories

Cleanliness
9.4
Multiple guests report very clean rooms and newly refurbished bathrooms; one guest reported a broken toilet seat and an isolated issue but overall cleanliness was praised.
Service
9.4
Service is mixed in text: several reports of very helpful and attentive staff (moved guest rooms, good reception from some staff), balanced by a few reports of rude reception/cleaning staff and slow breakfast replenishment. Overall staff handled issues well in many cases.
Location
9.4
Location noted as handy for M5/overnighters with a large car park — convenient for travellers, which guests repeatedly praised.
Room Quality
8.6
Several negative points: air conditioning failures, very hard beds/sofas, creaky sofabed, broken toilet seat and other maintenance issues; some rooms described as refreshed and comfortable but room quality was the clearest area of complaint.
Amenities
9.4
Amenities are basic but largely functional (parking, in-room toiletries). Some guests reported problems with coffee machines, limited hospitality tray contents and lack of glasses — these appear to be isolated or service-related issues rather than systemic amenity failure.
Value for Money
9.4
A few guests felt the hotel was 'bit pricey' for basic provisions and noted an unexpected car-park charge, but many found the offering reasonable for the hotel tier and location.
Food and Beverage
8.6
Mixed feedback: several complaints about poor breakfast quality, empty/failed coffee machines and limited morning choices; others praised the breakfast and the restaurant dinner. Overall F&B reliability is inconsistent.
Overall Experience
9.4
Overall impressions are positive (clean, convenient location, helpful staff in many cases) though some guests had stays negatively affected by room faults, hard beds or breakfast issues; the cumulative experience remains largely favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-24 13:31

Property Description

Modern Comfort and Convenience
Holiday Inn Express Bridgwater M5, Jct24, an IHG Hotel offers 3-star accommodation with a shared lounge, a restaurant, and a bar. Enjoy the modern amenities and comfortable stay during your visit.

Complimentary Services
Experience the convenience of free WiFi and free private parking during your stay at our hotel. Stay connected and worry-free while exploring Bridgwater and its surroundings.

Local Tips and Assistance
Our friendly reception staff is ready to enhance your stay by offering valuable tips and information about the area. Make the most out of your visit with insider knowledge from locals.

Book your stay at Holiday Inn Express Bridgwater M5, Jct24, an IHG Hotel for a memorable and comfortable experience.

Important information:

Please note the card used to secure the reservation is required at the time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 122 reviews
Cleanliness: 9.4
Service: 9.4
Location: 9.4
Room Quality: 8.6
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 8.6
Overall Experience: 9.4
D
David • family_with_children • gb
10
Very good would stay again
Pros:

Reception lady was very friendly.

Cons:

Nothing

2026-09-19 • via Nuitee
P
Phil • solo_traveller • gb
10
Very good place to stay but wouldn’t pay for the breakfast layout and choice given. Three times I’ve stayed and no fruit
Pros:

Modern and well maintained

Cons:

Breakfast could be better selection and displayed better

2026-09-19 • via Nuitee
M
Michelle • couple • gb
10
2026-09-17 • via Nuitee
E
Emily • couple • gb
10
2026-09-16 • via Nuitee
C
Clive • solo_traveller • gb
7
Great but the parking charge was a big negative
Pros:

It was very clean and well presented

Cons:

The parking! If I’d known I was going to get charged £9 this would have made me choose elsewhere. £9 a night is a disgraceful rip off

2026-09-14 • via Nuitee
H
Helen • couple • gb
10
A brilliant stopover to break our journey.
Pros:

The bedroom and bathroom were exceptionally clean, comfortable and quiet. The breakfast was good - we enjoyed the fruits of the forest with granola followed by bacon, egg, beans, toast etc. The staff were extremely helpful. We had forgotten our mobile phone charger and really needed to use our phones, so the reception staff found us a charger to borrow, which was brilliant.

Cons:

The overnight car parking charge of £9 seemed excessive.

2026-09-14 • via Nuitee
S
Smith • extended_group • gb
7
Pros:

Breakfast was ok and facilities were clean. The check-in experience was pretty solid. Staff were helpful. Beds were comfortable.

Cons:

The parking was expensive at £9 for one night.

2026-09-14 • via Nuitee
G
Gurvinder • extended_group • gb
8
2026-09-14 • via Nuitee
S
Stuart • solo_traveller • gb
8
Pros:

Bright. Clean modern

Cons:

Coffee machine at breakfast was not working well.

2026-09-14 • via Nuitee
S
Simon • extended_group • gb
8
What we wanted, close to Bridgwater, good value.
Pros:

Is what you’d expect from a HIE.

Cons:

Nothing

2026-09-13 • via Nuitee
B
Bev • couple • gb
8
Pros:

Breakfast was lovely

Cons:

Paying extra for parking

2026-09-12 • via Nuitee
M
Mandy • couple • gb
7
2026-09-12 • via Nuitee
P
Pj • solo_traveller • ie
10
2026-09-11 • via Nuitee
P
Pj • solo_traveller • ie
10
2026-09-11 • via Nuitee
C
Chris • couple • gb
9
2026-09-11 • via Nuitee
M
Mark • solo_traveller • gb
5
£215 RIDICULOUS FOR SOLO TRAVELER!!!!
Pros:

Clean modern property.

Cons:

Paid £215 (solo traveler) which was ridiculous for what it is! No water or biscuits in room, no gym.Bar area unwelcoming and sterile.Breakfast poor, no egg choice, bacon sat in oil and overdone! Car park fee though it’s hotels own car park? 2 single beds when I ‘d clearly booked a large double bed!

2026-09-09 • via Nuitee
S
Sophia • solo_traveller • gb
1
Had a restless stay not good to stay and wants clean
Pros:

The staff nice

Cons:

Everythink but the staff

2026-09-08 • via Nuitee
J
Jean • solo_traveller • gb
9
Pros:

Staff very helpful

Cons:

Telly didn't work

2026-09-07 • via Nuitee
A
A Nititorn • solo_traveller • gb
10
Excellent
Pros:

Very comfortable and good location. Good Breakfast

2026-09-07 • via Nuitee
I
Ivor • solo_traveller • gb
9
Pros:

General cleanliness and service.

Cons:

The surprise £9 overnight parking fee!

2026-09-07 • via Nuitee