Motel 6-San Jose, CA - Convention Center

Hotels
6.8 (266 reviews)
1041 The Alameda , San Jose , us
+1 408-538-4079

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Good location
Room size is adequate
Cons:
Dirty rooms
Poor service
Inaccurate room assignments

Categories

Cleanliness
4.94
There were multiple complaints about unclean rooms, stained sheets, and bugs, indicating poor cleanliness.
Service
7.41
Service was noted as problematic by several guests, particularly regarding room assignments and cleanliness requests.
Location
9.45
The hotel's location was frequently praised for its proximity to local attractions.
Room Quality
6.4
Many guests reported issues with room conditions, including noise and outdated furnishings.
Amenities
5.93
Limited amenities like no coffee machines and problems with cleanliness affected the rating.
Value for Money
6.89
Mixed sentiments indicate that some guests felt the price was reasonable despite the issues.
Food and Beverage
5.94
Lack of coffee availability in the morning disappointed some guests.
Overall Experience
7.41
Overall experience reflects guests' mixed feelings due to positive location but numerous mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:30

Property Description

Outdoor Pool and Expanded Cable TV
Enjoy a refreshing dip in the outdoor pool at Motel 6 San Jose Convention Center. Relax in your room while watching your favorite shows on the expanded cable TV provided.

Convenient Amenities
Guest rooms are equipped with refrigerators and telephones for your comfort and convenience. Benefit from free local calls, vending machines, and a 24-hour front desk during your stay.

Nearby Attractions
Located within walking distance of the SAP Center and just a short drive from San Jose International Airport, Levi Stadium, and Santana Row, Motel 6 offers easy access to popular destinations in the area.

Book your stay at Motel 6 San Jose Convention Center for a convenient and comfortable experience.

Important information:

All credit cards will be authorized the day before arrival for the full amount of room and tax. If the credit card is invalid or does not have sufficient funds, your reservation will be canceled by 18:00 on the day of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Guest Reviews

6.8
Based on 266 reviews
Cleanliness: 4.94
Service: 7.41
Location: 9.45
Room Quality: 6.4
Amenities: 5.93
Value for Money: 6.89
Food and Beverage: 5.94
Overall Experience: 7.41
G
GINA • solo_traveller • us
3
Pros:

The room was good. Clean.

Cons:

They charged me after booking charged me. When I got there the person working there was confused and rude. Hey Didn't have the correct booking she kept correcting me on what it was. I tried to show her the reservation, she refused to look at it
Then she asked for payment, I said it was paid booking charged it. She said nope there are a lot of scams we need payment.
I did pay again, checked my credit card and both booking and the motel charged .

When I checked out I brought this up with the employee that was very rude. He said no were weren't charged twice you paid on booking we didnt charge you.
I said yes you did, they charged me again.
The other person that checked me in required I run my credit card and sign.
He said that didnt happen.

I have the charges on my credit card. It wasnt a deposit they charged.
They are exactly the same.

He like the other employee refused to listen got angry.

The room is fine. The staff is horrible.
Very abrasive and treats people bad.
They knock on doors 10 minutes before check out demanding people to leave.

2026-07-13 • via Nuitee
G
Garcia • couple • us
4
It was ok for a night
Pros:

How close it was to the sap center

Cons:

Neighbors had their tv full volume all night

2026-07-11 • via Nuitee
A
Alberto • extended_group • us
7
Lo único q no me gustó y estoy esperando es que me regresen el depósito de $150 dólares de las tres habitaciones que ren
2026-06-25 • via Nuitee
C
Cullom • solo_traveller • us
10
2026-06-25 • via Nuitee
R
Rafael • couple • us
6
Okay
Pros:

Close to SAP center!

Cons:

The plastic pillows are HORRIBLE!

2026-06-24 • via Nuitee
J
Jonathan • couple • us
2
Worse experience
Pros:

It’s close to the venue event and is cheaper plus no pay parking

Cons:

Is my second time the first it was a good experience, room very clean and very spacious and that’s the reason because we come back but this time it was worse ,I reserve a doble room with one bed and I get instead a small studio no space smelling weed ;the solution for them,they put Lysol and say not smell ,one of the main reason for this smelling problem is because it was the last room on the property and everybody going to that corner to smoke cigarettes and weed :the room it was dirty ,find couple roaches and when we report with the staff the solution i get it for them “I can change the room but the other is worse than this is on you” I don’t think they don’t care to much about the guest … never come back

2026-06-22 • via Nuitee
A
Akhror • extended_group • us
6
2026-06-15 • via Nuitee
O
Olivia • solo_traveller • us
9
Pros:

The woman working the front desk was absolutely wonderful. I arrived after a long road trip and really needed to use the restroom. She checked me in (literally) as fast as she could and got me into my room in under 5 minutes. All of my interactions with her were delightful. As a single woman traveling alone with my two dogs, this Motel 6 was clean and felt very safe. I just learned that pets stay free at Motel 6, so I will definitely be staying at this chain again in the future!

2026-05-21 • via Nuitee
M
Mejia • couple • us
8
2026-05-21 • via Nuitee
O
ong • couple • my
1
Pros:

the staff is very bad service

Cons:

nothing

2026-05-19 • via Nuitee
E
Erika • extended_group • us
8
Concert
Pros:

Good

Cons:

N/a

2026-05-18 • via Nuitee
M
Mayra • solo_traveller • us
9
Pros:

La cercanía al SAP y está rodeado de restaurante

Cons:

La mesa donde comer estaba sucia

2026-05-16 • via Nuitee
C
conway • solo_traveller • us
10
2026-05-12 • via Nuitee
J
Juliana • solo_traveller • us
6
Pros:

Location was very good. Lady at check in very friendly. Let us check in early.

Cons:

Was bright in room.

2026-04-11 • via Nuitee
• solo_traveller • us
1
2026-04-10 • via Nuitee
T
TOMOYA • solo_traveller • jp
8
2026-03-20 • via Nuitee
G
Garcia • couple • us
3
Una noche orrible no volveria a ese lugar
Pros:

Sinceramente yo no volvería nunca nos dieron una habitación para fumadores y nosotras no fumamos 🤮🤮

Cons:

No estaba limpio y había muchisimo humo 💨 de cigarro

2026-03-09 • via Nuitee
J
Jhonatan • couple • us
1
2026-03-06 • via Nuitee
E
Erika • solo_traveller • it
6
2026-03-02 • via Nuitee
D
Debaba • solo_traveller • us
10
Great
Pros:

Location

Cons:

Nothing

2026-02-28 • via Nuitee