Sweet Dream Inn - University Park

Hotels
6.9 (930 reviews)
7330 Plantation Road , Pensacola , us
+1 850-466-2010

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Nice people
Helpful staff
Close to the beach
Cons:
Gym not working
Unpleasant staff
Difficulty finding location
Extreme cleanliness issues

Categories

Cleanliness
5.65
There were mentions of a dirty ice container and general cleanliness issues.
Service
8.15
Mixed reception from staff, with some positive remarks but negative experiences reported.
Location
7.65
Location praised but difficult to find at night, suggesting improvements needed.
Room Quality
6.65
Somewhat outdated rooms with issues reported, including noisy neighbors.
Amenities
6.65
Limited amenities with complaints about the gym not working and issues with breakfast.
Value for Money
7.65
General alignment with the target price, but concerns over high security deposits noted.
Food and Beverage
5.65
No breakfast available which impacted satisfaction.
Overall Experience
7.15
Overall feedback suggests it meets basic needs but with many areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:15

Property Description

Luxurious Stay at Sweet Dream Inn - University Park

Convenient Amenities: Enjoy a 50-inch flat-screen TV, free Wi-Fi, cable TV, microwave, and refrigerator in every room.

On-Site Comforts: Benefit from a laundry facility and 24-hour reception for your convenience during your stay.

Ideal Location: Just a short drive from Pensacola City Center and the beach, with Historic Pensacola Downtown nearby.

Book your stay at Sweet Dream Inn - University Park for a perfect blend of comfort and convenience.

Important information:

Please note a maximum of 2 pets that are 9 kilograms or less each are permitted. Charges are applicable for each pet. Contact hotel for details.

Please note that early check-in is subject to availability and a fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.9
Based on 930 reviews
Cleanliness: 5.65
Service: 8.15
Location: 7.65
Room Quality: 6.65
Amenities: 6.65
Value for Money: 7.65
Food and Beverage: 5.65
Overall Experience: 7.15
C
Camacho Cuadro • family_with_children • us
1
No se queden aquí
Pros:

La ubicación

Cons:

La limpieza, el personal, demasiado sucio fue muy asqueroso la habitación y el baño

2026-07-25 • via Nuitee
L
leonardo • solo_traveller • us
5
2026-07-24 • via Nuitee
D
dustin • solo_traveller • us
6
2026-07-23 • via Nuitee
J
James • couple • us
3
Air conditioning didn’t work. Beds had cigarette burns all over them. Comforters had holes in them from burns. The room
Pros:

There is not much I can say about the property that we liked.

Cons:

Air conditioning didn’t work. Beds had cigarette burns all over them. Comforters had holes in them from burns. The room smelled of weed and the neighbors were long term and had people coming and going all night and beating on the door and caused their two dogs to bark. Not a good experience at all.

2026-07-23 • via Nuitee
D
dustin • solo_traveller • us
6
2026-07-23 • via Nuitee
B
Breana • couple • us
9
2026-07-23 • via Nuitee
M
McMurry • solo_traveller • us
4
Pros:

Friendly staff

Cons:

Misleading information. There was no coffee and no breakfast as advertised

2026-07-23 • via Nuitee
A
Ashley • family_with_children • us
5
Just used it to sleep for one night
Cons:

Well there was cigarette burns in the bed spread on beds and the tv was mounted crooked on the was , had to ask for more towels being they only gave us 2 and their were 4 of us

2026-07-17 • via Nuitee
D
Destyny • family_with_children • us
10
2026-07-15 • via Nuitee
B
Bryan • solo_traveller • us
10
2026-07-15 • via Nuitee
C
Cynthia • couple • us
6
2026-07-14 • via Nuitee
M
Marla • couple • us
1
The room was overpriced. $282. There was bleach stains on our blanket. We had no remote control in our room so we couldn
Pros:

The property was fine was in a good location that wasn’t the problem

2026-07-13 • via Nuitee
S
Stephanie • extended_group • us
8
2026-07-11 • via Nuitee
K
Kyndrah • family_with_children • us
7
Pretty good!
Pros:

It was clean, nothing fancy, but overall not bad. If you just need somewhere to stay, it's great for that. The staff was nice and helpful. The beds were comfy.

Cons:

The location isn't ideal, it's about a 25 min drive to the pensecola beach. It's also surrounded by some areas you might consider sketchy.

2026-07-11 • via Nuitee
K
Kaitlinn • couple • us
3
Good stay but not worth losing $100 deposit on.
Pros:

Property was nice. Bad everything we needed.

Cons:

I never received my $100 deposit back and left the room exactly how it was when we arrived.

2026-07-10 • via Nuitee
O
ortiz • couple • us
7
2026-07-09 • via Nuitee
E
Eliana • couple • co
6
Está bien, pero podrían ser mejores.
Pros:

La ubicación

Cons:

Que el depósito de 100 dólares los devuelven después de las 9 pm , y si uno necesita irse antes pues no se puede… según la recepcionista que porque a esa hora es q revisan habitaciones… esperamos, nos entregaron y no revisaron nada 🧐

2026-07-08 • via Nuitee
I
Isabel • couple • us
10
Super high quality considering the low price.
Pros:

Amazing quality for the price. Highly recommend. I was able to get a room 20 minutes before I arrived at 12am. The staff member was very nice and helpful as well. I wish I got his name, it was whoever was working at that time on Sunday night (front desk).

2026-07-07 • via Nuitee
B
Brandon • family_with_children • us
1
Pros:

Nothing at all.

Cons:

Everything from nasty rooms to location

2026-07-06 • via Nuitee
C
Cohen • couple • us
1
VERY UNCOMFORTABLE! BED BUGS INFESTATION
Pros:

Absolutely NOTHING

Cons:

EVERYTHING! I wasn’t even checked in 2 hours and was met in my bed with BEDBUGS, I have photos and videos! Property refused to refund my money and booking.com only gave me a $20 credit because they had already released funds to the property! 0/10 DO NOT RECOMMEND, staff are RUDE AND LIARS this review won’t let me upload the video of the bedbug crawling in the bed

2026-07-06 • via Nuitee