Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Massage services
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious restaurant
Cons:
Noise at night
Limited room amenities

Categories

Cleanliness
9.2
Overall cleanliness is mentioned positively with regards to the comfortable and clean rooms.
Service
9.7
Staff was described as very friendly and attentive, contributing positively to the experience.
Location
9.5
Great location with all major attractions within walking distance.
Room Quality
8.9
Rooms described as nice but with some comments on dim lighting or a lack of soundproofing.
Amenities
8.8
Amenities include a delicious restaurant and nice pool, but some guests noted the lack of parking.
Value for Money
9.2
Guests feel they received good value considering the overall quality and location.
Food and Beverage
9.6
Highly praised food offerings in the restaurant.
Overall Experience
9.5
Guests expressed a desire to return, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 07:11

Property Description

Luxurious Amenities

Hotel Santa Paula offers a luxurious experience with an outdoor swimming pool, terrace, and an on-site restaurant. Guests can unwind and enjoy the beautiful surroundings while staying connected with complimentary WiFi.

Comfortable Accommodation

Each room at Hotel Santa Paula is thoughtfully designed with a desk, flat-screen TV, private bathroom, and premium bed linen and towels. Some rooms even feature a balcony for a stunning view, along with a convenient coffee machine and safety deposit box for added comfort.

Convenient Location

Located just 200 meters from Santa Prisca de Taxco, Hotel Santa Paula provides easy access to nearby attractions. With a 24-hour front desk, room service, and luggage storage, guests can enjoy a hassle-free stay in Taxco de Alarcón.

Book your stay at Hotel Santa Paula for a memorable and relaxing experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for MXN 262.63 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 379 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.5
Room Quality: 8.9
Amenities: 8.8
Value for Money: 9.2
Food and Beverage: 9.6
Overall Experience: 9.5
D
Diogo Coutinho • solo_traveller • pt
10
2026-05-22 • via Nuitee
L
Luz • family_with_children • mx
9
EL HOTEL HERMOSO
Pros:

NECESITA UNA ALBERCA CON HORARIO DE 8 DE LA MAÑANA . NO DE 9.30. LLEGUE A ESE HOTEL POR LA ALBERCA Y RESULTA QUE ES MUY PEQUEÑA Y CON HORARIO DE 9,30. ADEMAS HASTA LAS 9 LE PONEN CLORO Y ESO NO ESTA BIEN. ESO LO DEBEN HACER DESDE LAS 7 DE LA MAÑANA NO ANTES DE QUE LOS HUESPEDES HAGAN USO DE ELLA.

Cons:

LA ALBERCA ES PEQUEÑA Y SU HORARIO ES HORRIBLE PUES AMANECE A LAS 6 Y RESULTA QUE DEBES ESPERAR 3.30 HORAS PARA NADAR, PORQUE EL QUE LA LIMPIA LLEGA CUANDO LOS HUESPEDES YA LA LIMPIAMOS.

2026-05-20 • via Nuitee
L
López • solo_traveller • mx
10
2026-05-17 • via Nuitee
T
Tania Guadalupe • extended_group • mx
10
¡Fin de semana de amigas!
Pros:

¡La comida del restaurante es riquísima!, El agua de la alberca está templada, y está increíble para disfrutar una tarde agradable. El hotel se encuentra en una zona muy céntrica. En general el personal es muy atento y amable. Sin duda volvería a hospedar ahí.

2026-05-16 • via Nuitee
S
salvador • solo_traveller • us
10
Pros:

Everything no issues great place

2026-05-10 • via Nuitee
D
Daisy Jeannette • couple • us
10
Comfortable
Pros:

Everything! So beautiful and clean and all the decor!

Cons:

No complaints at all

2026-05-07 • via Nuitee
H
Hidalgo • couple • ar
10
2026-04-25 • via Nuitee
A
Apolinar • solo_traveller • mx
10
Pros:

Todo estuvo excelente

2026-04-22 • via Nuitee
A
Agustin • solo_traveller • cr
9
Muy confortable, excelente relación calidad precio
2026-04-21 • via Nuitee
C
Carolina • family_with_children • mx
9
Cons:

El restaurante la comida podria estar mejor

2026-04-20 • via Nuitee
S
Sanchez • solo_traveller • mx
10
Hotel bello, acogedor con comida deliciosa.
Pros:

La comida estuvo deliciosa, en la noche probé chilaquiles en salsa taquera estaban super sabrosos... en el desayuno pedí en salsa morita estaban picantes pero exquisitos, el jugo de naranja también estuvo rico y fresco. El personal es muy amable y el lugar está lindísimo. Las habitaciones muy limpias, viaje sola y me sentí super segura.
La ubicación es genial, a unos pasos de Santa Prisca y de bajada al Tianguis de Plata.

Cons:

La comida estuvo buenísima, a excepción de mi pastel que me obsequiaron por mi cumpleaños, me dieron un pan X y super viejo. Muy mal porque era mi cumpleaños, tal vez para el hotel era mucho una rica rebanada de pastel o un pastelito especial, ya que incluso, promocionan que les avises que es tu cumpleaños; para mi fue un dia muy especial y aunque una rebanada de pan viejo NO lo arruinó, hubiese sido genial que fuese algo rico, lindo y sobre todo fresco.

2026-04-19 • via Nuitee
R
Rosa • solo_traveller • mx
8
2026-04-15 • via Nuitee
S
Sebastian • couple • ar
10
Hermoso hotel para disfrutar la vista de la ciudad
Pros:

Muy lindo hotel con una vista hermosa de la ciudad. Muy bueno todo el servicio. Tiene un restaurante en la terraza con un ambiente muy cálido.

Cons:

Es dificil llegar con el auto. De todas formas nos ayudó el personal del hotel para llegar hasta el estacionamiento.

2026-04-14 • via Nuitee
S
Sandy • solo_traveller • mx
10
Pros:

la comodidad de las instalaciones

2026-04-12 • via Nuitee
M
Mauricio Arturo • extended_group • mx
9
Pros:

La limpieza era muy buena

Cons:

Algunas personas no eran tan amables

2026-04-08 • via Nuitee
L
leyva • family_with_children • mx
10
Pros:

EXCELENTE LA CALIDAD DE LOS ALIMENTOS UN MENU MUY VARIADO

2026-04-01 • via Nuitee
F
Fabiola • couple • mx
10
Pros:

El desayuno estuvo ricos y el lugar fue genial está centrico

2026-03-30 • via Nuitee
C
Compa Yeva • extended_group • mx
9
2026-03-29 • via Nuitee
M
Mark McLeod • couple • ca
10
An oasis of calm in the busy city of Taxco
Pros:

This was our favourite of all the hotels we stayed in as we travelled around Central Mexico. It is an oasis very near the historical centre of Taxco. It is a 10 min walk from the central bus station and a 3 min walk to the cathedral and zocalo. Step out of the hotel into a lively market with many vendors and street food.
The hotel is beautiful. The pool is sparkling clean and heated. The food in the restaurant is exceptional, served indoors or on a terrace overlooking the city. Staff are exceptionally helpful. Our room (#12) had its own terrace with table and chairs, recliners and a view of the city and pool. The entire unit was updated, clean and maintained, with high wood ceilings and a separate bathroom (with great shower) up 3 stairs.
We can't say enough good things about this hotel. It is extremely well managed, everything is clean, in perfect repair and freshly painted. Great attention to detail.

2026-03-23 • via Nuitee
D
Dominique • couple • ch
10
Bien
Pros:

La disponibilité du personnel, la magnifique terrasse, parties communes très coquettes.

Cons:

Petite salle de bain , chambre froide, pas de chauffage.

2026-03-22 • via Nuitee