HEARTS Capsule Hotel & Spa HAKATA

Hotels
6.9 (4227 reviews)
Hakata-ku Hakataekimae 4-14-13 , Fukuoka , JP
+81 92-477-9706

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Facilities

WiFi available
Free WiFi
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Convenient location
Cleanliness
Good room quality
Cons:
Poor service and staff interaction
Noise issues
Insufficient amenities

Categories

Cleanliness
7.11
General cleanliness was appreciated, but some reviews noted issues with staff interaction.
Service
6.08
Mixed feedback regarding staff; some guests reported poor interactions which affected their experience.
Location
8.62
Multiple reviews praised the convenient location near the train station.
Room Quality
7.07
Rooms were generally considered clean and secure although some had issues with noise.
Amenities
6.6
Amenities needed improvement; specific concerns were raised about the number of toilets and showers.
Value for Money
6.56
Value perception varied; some found it reasonable while others noted issues with service affecting value.
Food and Beverage
6.11
Concerns about staff's attitude and delays in food service negatively impacted the overall impression.
Overall Experience
7.08
Guests had a somewhat positive experience, but noted significant issues in service and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:22

Property Description

Luxurious Capsule Experience
HEARTS Capsule Hotel & Spa HAKATA offers a unique stay in the heart of Fukuoka, with a stylish bar and a relaxing spa. The property is surrounded by beautiful parks, providing a serene atmosphere for guests to unwind.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk, airport transfers, and a helpful concierge service. Stay connected with complimentary WiFi throughout the hotel, making it easy to plan your adventures in the city.

Prime Location
Located just 300 meters from Ninjin Park, and with popular attractions like Nakahie Park and Mizuho Park nearby, our hotel is the perfect choice for travelers looking to explore the vibrant city of Fukuoka.

Ready to experience luxury and convenience in Fukuoka? Book your stay at HEARTS Capsule Hotel & Spa HAKATA now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FUK

Location

Guest Reviews

6.9
Based on 4227 reviews
Cleanliness: 7.11
Service: 6.08
Location: 8.62
Room Quality: 7.07
Amenities: 6.6
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 7.08
Y
yusuke • couple • jp
10
2026-09-19 • via Nuitee
H
HAYASHI • solo_traveller • jp
5
2026-09-19 • via Nuitee
Y
yoko • solo_traveller • jp
9
Pros:

朝食付きで安価だった

Cons:

以前も書き込みしたと思うけど 65歳以上は
ベットは下段にして欲しい
予約順もあるかも知れないけど 事故があってからは遅いと思います

2026-09-14 • via Nuitee
R
RUKA • solo_traveller • jp
1
泊まってない
Pros:

ない

Cons:

融通が効かない

2026-09-14 • via Nuitee
H
Hiroshi • solo_traveller • jp
6
カプセルはもうとまらないとおもう
Pros:

休憩としてのスペースは静かでゆったりで良い

Cons:

カプセル内が動き辛くギックリ腰おこした

2026-09-13 • via Nuitee
K
Kyusang • solo_traveller • jp
8
2026-09-10 • via Nuitee
ひとみ • solo_traveller • jp
7
Pros:

コンパクトながら快適でした…

Cons:

スタッフの笑顔が1人だけなかったのは残念ですね

2026-09-10 • via Nuitee
A
AKIYO • solo_traveller • jp
10
2026-09-09 • via Nuitee
S
shunsaku • solo_traveller • jp
8
Pros:

駅に近いしお風呂はあるし寝床は十分な広さがあるので
また、コインランドリーがアプリ対応でキャッシュレスで使える

Cons:

風呂が混む
混雑モニターとかあるといいのに

2026-09-06 • via Nuitee
H
Hatakeyama • solo_traveller • jp
8
博多駅周辺で宿泊時には非常に便利
Pros:

・ドミトリーだがロッカーが結構大きいため、大きめのリュック程度なら保管できる他、荷物預かりサービスがあり、荷物を安心して保管できる。
・風呂も設備が整っている。
・駅から徒歩でも割と近い

Cons:

特に思い浮かばない。

2026-09-06 • via Nuitee
颯斗 • solo_traveller • jp
6
2026-09-06 • via Nuitee
J
Junya • solo_traveller • jp
6
民度
Pros:

ロケーションが良く急な旅行プラン変更にも対応できた

Cons:

カーテンをしめると冷房が入ってこず暑かった

2026-09-06 • via Nuitee
I
ikeda • solo_traveller • jp
2
2026-09-02 • via Nuitee
智治 • solo_traveller • jp
10
Pros:

サウナ完備の大きい浴室、水風船完備
空調完備の快適な室環境

Cons:

喫煙所のなさ

2026-08-31 • via Nuitee
M
Muneta • solo_traveller • jp
8
駅近でご飯が美味しかった。
Pros:

駅からとても近いので、すぐに手荷物を預けることができてよかったです。バスターミナルとしても使われているようなので、売店や食堂などが充実しているのもよかったと思います。宿泊者への朝食が豪華で美味しかったです。

Cons:

ロッカーが小さいことと、ロッカー内のバーが何度も落ちてきたりして使いにくかったです。

2026-08-30 • via Nuitee
H
HAYATO • solo_traveller • jp
8
2026-08-30 • via Nuitee
H
Hideyuki • solo_traveller • jp
7
2026-08-28 • via Nuitee
M
Masami • extended_group • jp
7
2026-08-28 • via Nuitee
常盤 • solo_traveller • jp
5
2026-08-27 • via Nuitee
宏和 • solo_traveller • jp
7
2026-08-24 • via Nuitee