AMERALD RESORT HOTEL DESARU

Hotels
7.5 (391 reviews)
LOT 1231 JALAN KG. PUNGGAI SUNGAI RENGIT , Pengerang , my

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Nice to stay with friends
Very good buffet breakfast
Beautiful sunrise
Affordable and clean
Great seaside view
Cons:
Poor hygiene
Bad lighting
Noise from campground
Limited food options
Dirty utensils left outside

Categories

Cleanliness
5.33
Hygiene issues reported, with dirty bedsheets and the presence of bed bugs.
Service
8.3
Staff are friendly, but some aspects of service could be improved.
Location
8.34
Hotel has great location near the beach, but can be noisy due to nearby campsite.
Room Quality
7.29
Rooms were decent, but the bed quality raised concerns.
Amenities
7.82
Great seaside view, but limited food options available.
Value for Money
8.28
Affordable stay and good value for money.
Food and Beverage
7.33
Breakfast was good but not replenished quickly.
Overall Experience
7.3
Mixed experience with beautiful views but significant cleanliness and noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:07

Property Description

Luxurious Amenities: Enjoy an outdoor swimming pool, fitness centre and private beach area at our resort. Indulge in delicious meals at our on-site restaurant.

Convenient Services: Benefit from room service, free WiFi, and a 24-hour front desk during your stay. Free private parking and bike hire are available for all guests.

Comfortable Accommodations: Our rooms feature air conditioning, flat-screen TVs, safety deposit boxes, and private bathrooms with free toiletries. Some rooms offer terraces and stunning sea views. Unwind in comfort with premium bedding and fluffy towels provided.

Experience the ultimate seaside retreat at AMERALD RESORT HOTEL DESARU. Book now for an unforgettable stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 391 reviews
Cleanliness: 5.33
Service: 8.3
Location: 8.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 7.3
N
Norsaidah • extended_group • my
9
It was a short and sweet stay. The time we had here was fantastic. Will go here again with my family
Pros:

The breakfast menu is vast! Wish i could fit them all, but my stomach was about to burst.

2026-07-01 • via Nuitee
N
Nyi Nyi • extended_group • sg
8
2026-06-28 • via Nuitee
A
Anie • solo_traveller • my
10
2026-06-22 • via Nuitee
M
mohd noor • solo_traveller • my
7
2026-06-06 • via Nuitee
K
Khamsiah • extended_group • my
1
2026-06-03 • via Nuitee
S
Sakinah • couple • my
5
Pros:

The pool and the beach look nice

Cons:

Check in at 3pm but queing for 1 hour for register. The process took so much time.Wait again for another 1 and 1/2 hour to get our room ready. Already tired but have to wait with all my son cried want to jump to the pool. So stress with that

2026-06-02 • via Nuitee
M
Miqdad Mazlan • solo_traveller • my
8
Bilik 706, Deluxe King Room with seaview
Pros:

- keluasan bilik okay
- pantai cantik dan bersih
- sewa ATV murah RM50 untuk 30 minit
- kolam okay
- makanan sedap dan harga berpatutan
- room service cepat
- staff bagus
- ada mini zoo sesuai untuk bawak anak anak pergi tengok
- parking banyak ada parking basement
- ada kedai runcit boleh beli jajan

Cons:

- Sliding door susah nak buka.
- lampu luar mula mula boleh tutup, lepas buka balik tak boleh tutup. Asyik terbuka je
- satu lampu dalam tandas berkelip, sakit mata
- tolong check, lap dan keringkan bawah dulang tepi sinki tempat letak shampoo, conditioner, bath gel dan ubat gigi tu. Bila angkat bau seolah tak pernah cuci bawah dulang tu
- air bertakung tempat mandi, bila mandi je air bertakung
- gatal sikit, sebab ada serangga lalat kecik atas katil gigit macam nyamuk gigit
- waktu kami bercuti ada majlis kahwin orang india, menyebabkan terganggu pemandangan kami
- tandas di lobby berbau busuk
- Internet kejap okay kejap tak okay
- line internet kurang elok

2026-05-29 • via Nuitee
S
Santhi Rajoo • solo_traveller • my
8
2026-05-16 • via Nuitee
Z
Zairul • solo_traveller • my
8
2026-05-02 • via Nuitee
J
Jennifer Tipong • couple • my
8
Pros:

Very nice place and convenience place for healing and relaxation. Will come again next time.

2026-04-20 • via Nuitee
W
Wan • extended_group • my
3
2026-04-19 • via Nuitee
S
Seema • solo_traveller • sg
10
2026-04-18 • via Nuitee
K
Khairun • family_with_children • my
10
2026-04-09 • via Nuitee
S
Sihaijuwati • family_with_children • my
8
2026-03-29 • via Nuitee
C
Chow • family_with_children • my
8
Pros:

员工很好,服务很好,留了贵重物品会帮你保管,清洁还能接受,有待进步,唯一不好刚好我那间热水器坏了,隔音有待改善

2026-03-23 • via Nuitee
D
Divyarupini • couple • my
10
2026-03-09 • via Nuitee
N
ng • couple • my
10
2026-02-13 • via Nuitee
S
Syafilzah • family_with_children • sg
7
2026-01-29 • via Nuitee
N
Nora • family_with_children • my
10
2026-01-19 • via Nuitee
J
Joseph A/l Anthony • couple • my
5
2026-01-19 • via Nuitee