WelcomINNS Ottawa

Hotels
8.3 (3894 reviews)
1220 Michael Street , Ottawa , CA
+1 613-748-7800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Limited breakfast
Confusing parking
Some dated rooms

Categories

Cleanliness
7.7
Mixed sentiments regarding cleanliness in multiple reviews.
Service
9.2
Staff mentioned as friendly and welcoming.
Location
8.7
Convenient location close to transport and attractions.
Room Quality
8.2
Rooms noted as clean and comfortable, but some dated features.
Amenities
8.2
Amenities were adequate although there is room for improvement.
Value for Money
8.5
Generally good value for the price paid.
Food and Beverage
7.2
Breakfast limited and needs improvement.
Overall Experience
8.7
Overall positive experience, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:36

Property Description

Convenient Location
Located just minutes outside of downtown Ottawa and off Highway 417, WelcomINNS Ottawa offers a prime location for both business and leisure travelers.

Nearby Attractions
With easy access to area highways, guests can explore popular attractions such as the University of Ottawa and the St. Laurent Shopping Centre, all within a short distance from the hotel.

Complimentary Amenities
Start your day right with a free continental breakfast and take advantage of the on-site fitness area before heading out to explore the city.

Experience comfort and convenience at WelcomINNS Ottawa. Book your stay now for a memorable trip to Ottawa!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. A valid credit card is required upon arrival. A pre-authorization will be taken to cover the cost of the room and taxes.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.


Please note that this hotel does not accept pre-paid credit cards at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YOW

Location

Guest Reviews

8.3
Based on 3894 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.5
Food and Beverage: 7.2
Overall Experience: 8.7
E
Elzbieta • solo_traveller • pl
10
2026-09-19 • via Nuitee
C
Caitlin • couple • ca
7
Pros:

Centrally located

Cons:

The assigned room was next to the elevator and across from the stairs, it was quite noisy with people coming and going, which disrupted sleep. If needing a quiet space I’d recommend asking for a room away from the elevator and stairs.

2026-09-19 • via Nuitee
F
FENGLI • extended_group • cn
8
2026-09-19 • via Nuitee
S
SILVIA • solo_traveller • it
7
2026-09-17 • via Nuitee
D
Drew • solo_traveller • ca
8
Cons:

The mini fridge was way too small. Most hotels have mini fridges that can fit a fruit tray. Curtains let in too much sunlight in morning.

2026-09-16 • via Nuitee
A
Alexia • solo_traveller • fr
8
Pros:

Chambre spacieuse, parking gratuit, centre commercial à proximité, petit déjeuner buffet

2026-09-16 • via Nuitee
D
Duijvestijn • solo_traveller • nl
8
Pros:

Nette kamer

Cons:

Ontbijt is voldoende. Maar de papieren bordje bekertje en houten bestek valt zo tegen. En de plek zo ook wat gezelliger kunnen

2026-09-16 • via Nuitee
D
DARWIN • extended_group • ae
7
Decent, could have been better and had the ability to but didn’t.
Pros:

The only good thing about the breakfast was the mini waffles and the toast. The room was stylish and comfortable enough.

Cons:

Everything else was pretty average. The scrambled egg patty was disappointing to say the least. Always dislike the small hotel hygiene products since the previous hotel we stayed at had bottles attached to the wall.

2026-09-16 • via Nuitee
B
Barjinder • solo_traveller • au
10
Pros:

Breakfast inclusion options

Cons:

TV did not have netflix or streaming service

2026-09-15 • via Nuitee
A
Alishia • solo_traveller • ca
10
2026-09-15 • via Nuitee
M
Moussaoui • solo_traveller • it
1
2026-09-15 • via Nuitee
D
Dieter • solo_traveller • de
9
2026-09-15 • via Nuitee
M
Mausse • solo_traveller • ca
8
Pros:

Très calme. Bon petit déjeuner. Super emplacement pour magasiner

Cons:

Une couche usagée était dans la poubelle !
Salle du déjeuner un peu exigue.
Pas de fer à repasser malgré la planche.

2026-09-14 • via Nuitee
E
Elmadjir Abdallah • solo_traveller • eg
8
Pros:

Tout ! Le prix est excellent, l'emplacement est parfait, l'équipement est complet et le logement est très propre. On se sent bien. La personne de la réception du matin a été très gentille et très professionnelle.

Everything! Great price, perfect location, fully equipped and very clean. The morning receptionist was very kind and professional. 10/10 for the property itself.

Cons:

L'accueil de nuit uniquement. La personne qui nous a reçus la nuit nous a reçus avec mépris et froideur, on s'est sentis très mal à l'aise. Je ne sais pas si c'est à cause de notre couleur ou de notre origine. Heureusement que celui du matin était tout l'inverse.

Only the night reception. The night staff welcomed us with contempt and coldness, we felt very uncomfortable.

2026-09-14 • via Nuitee
S
Sakinatu • solo_traveller • ca
10
Lovely experience! Will return.
Pros:

Property was clean, staff were friendly, and communication was great! I’d definitely return next time!

Cons:

Nothing.

2026-09-13 • via Nuitee
R
Rémi • couple • ca
10
2026-09-13 • via Nuitee
O
Ohrel • couple • ca
7
2026-09-12 • via Nuitee
J
Jack • couple • ca
10
2026-09-12 • via Nuitee
A
Annalie • couple • ca
7
2026-09-11 • via Nuitee
A
Adane • family_with_children • ca
10
Very good
Pros:

Friendly approach of the staff, cleanliness, breakfast, parking, many other things

Cons:

Nothing

2026-09-10 • via Nuitee