WelcomINNS Ottawa

Hotels
8.3 (3704 reviews)
1220 Michael Street , Ottawa , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Limited breakfast
Confusing parking
Some dated rooms

Categories

Cleanliness
7.7
Mixed sentiments regarding cleanliness in multiple reviews.
Service
9.2
Staff mentioned as friendly and welcoming.
Location
8.7
Convenient location close to transport and attractions.
Room Quality
8.2
Rooms noted as clean and comfortable, but some dated features.
Amenities
8.2
Amenities were adequate although there is room for improvement.
Value for Money
8.5
Generally good value for the price paid.
Food and Beverage
7.2
Breakfast limited and needs improvement.
Overall Experience
8.7
Overall positive experience, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:36

Property Description

Convenient Location
Located just minutes outside of downtown Ottawa and off Highway 417, WelcomINNS Ottawa offers a prime location for both business and leisure travelers.

Nearby Attractions
With easy access to area highways, guests can explore popular attractions such as the University of Ottawa and the St. Laurent Shopping Centre, all within a short distance from the hotel.

Complimentary Amenities
Start your day right with a free continental breakfast and take advantage of the on-site fitness area before heading out to explore the city.

Experience comfort and convenience at WelcomINNS Ottawa. Book your stay now for a memorable trip to Ottawa!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. A valid credit card is required upon arrival. A pre-authorization will be taken to cover the cost of the room and taxes.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.


Please note that this hotel does not accept pre-paid credit cards at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 3704 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.5
Food and Beverage: 7.2
Overall Experience: 8.7
M
Mohanad family_with_children iq
8
2026-05-24 via Nuitee
couple ca
10
Super confortable
Pros:

Le lit super confortable

2026-05-23 via Nuitee
C
Chintan extended_group ca
8
2026-05-23 via Nuitee
E
Elisabeth Cote family_with_children ca
7
Bien
Pros:

La chambre était bien. Le choix au petit déjeuner était généreux, mais la salle dans laquelle on mange est désuète, sans fenêtre et mal éclairée.

2026-05-23 via Nuitee
L
Lamia family_with_children ca
7
2026-05-23 via Nuitee
L
Lesha solo_traveller ca
9
Very good.
Pros:

Spacious clean room

Cons:

All good

2026-05-22 via Nuitee
K
Khalil couple ma
7
Pratique
Cons:

Le petit dej est pas mal

2026-05-22 via Nuitee
J
Jagan Mohan Rao family_with_children ca
10
2026-05-22 via Nuitee
C
CHI HSIA extended_group tw
8
很舒適的住居空間
Pros:

1.房間舒適 2.窗外風景不錯 清晨或傍晚坐在窗前飲一杯咖啡 感受窗外的寧靜及微風 頗能安撫忙錄的心 3.有提供咖啡機及咖啡膠囊 加分

Cons:

1.早點可以多一點選擇 2.附近有點冷清

2026-05-21 via Nuitee
L
Lea couple ch
9
2026-05-20 via Nuitee
M
Maëlys couple fr
7
Bien mais peu mieux faire
Pros:

L’emplacement est idéal

Cons:

La décoration est vieillotte
Le petit déjeuné au sous-sol, pas très bon, manque de choix

2026-05-20 via Nuitee
C
Chimgee solo_traveller ca
10
Pros:

Friendly staff, clean, good location

Cons:

Very expensive

2026-05-20 via Nuitee
B
Bouklouch solo_traveller ca
8
2026-05-19 via Nuitee
T
Tassadit couple ca
8
2026-05-19 via Nuitee
A
Amira couple ca
2
2026-05-19 via Nuitee
V
Vivek solo_traveller ca
7
2026-05-19 via Nuitee
Y
YULIIA couple ca
10
Will definitely return
Pros:

We’ve got a big, spacious room, a good bathroom, and breakfast with lots of options. We’ll definitely return.

2026-05-19 via Nuitee
N
Nidia Patricia couple ca
7
Cons:

Nos pareció costoso a comparación de otros alojamientos y más que lo tomamos a las 3 de la mañana, el desayuno no tenía huevo aparte del de la nevera.

2026-05-18 via Nuitee
I
Irena couple ca
10
Great State I did what it was supposed to staff was excellent. We asked for a couple of things they brought it up right
Pros:

It was great for its price and clean, friendly staff easy parking, great breakfast and not too far of a highway drive to downtown.

Cons:

Behind the door, somebody must’ve touched it with their fingers after touching their lipstick or makeup of some sort. That’s the only thing no big deal. Nothing really not to like it’s basic great accommodations what you would expect.

2026-05-18 via Nuitee
B
Bianca solo_traveller br
8
Pros:

Do custo benefício.

Cons:

Do fato de ouvirmos tudo mas absolutamente tudo dos quartos próximos sobretudo do apartamento ao lado.
Não conseguimos dormir bem pois o hóspede ao lado assistia a televisão até altas horas. A claridade por debaixo da porta também incomoda mas nada que o tapete do banheiro não tenha resolvido ☺️

2026-05-18 via Nuitee