WelcomINNS Ottawa

Hotels
8.3 (3853 reviews)
1220 Michael Street , Ottawa , ca
+1 613-748-7800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Limited breakfast
Confusing parking
Some dated rooms

Categories

Cleanliness
7.7
Mixed sentiments regarding cleanliness in multiple reviews.
Service
9.2
Staff mentioned as friendly and welcoming.
Location
8.7
Convenient location close to transport and attractions.
Room Quality
8.2
Rooms noted as clean and comfortable, but some dated features.
Amenities
8.2
Amenities were adequate although there is room for improvement.
Value for Money
8.5
Generally good value for the price paid.
Food and Beverage
7.2
Breakfast limited and needs improvement.
Overall Experience
8.7
Overall positive experience, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:36

Property Description

Convenient Location
Located just minutes outside of downtown Ottawa and off Highway 417, WelcomINNS Ottawa offers a prime location for both business and leisure travelers.

Nearby Attractions
With easy access to area highways, guests can explore popular attractions such as the University of Ottawa and the St. Laurent Shopping Centre, all within a short distance from the hotel.

Complimentary Amenities
Start your day right with a free continental breakfast and take advantage of the on-site fitness area before heading out to explore the city.

Experience comfort and convenience at WelcomINNS Ottawa. Book your stay now for a memorable trip to Ottawa!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. A valid credit card is required upon arrival. A pre-authorization will be taken to cover the cost of the room and taxes.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.


Please note that this hotel does not accept pre-paid credit cards at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YOW

Location

Guest Reviews

8.3
Based on 3853 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.5
Food and Beverage: 7.2
Overall Experience: 8.7
H
Han • family_with_children • ca
8
2026-08-22 • via Nuitee
L
Luc • solo_traveller • ca
1
2026-08-22 • via Nuitee
A
Ahmed • couple • ca
8
2026-08-22 • via Nuitee
H
Hylda • solo_traveller • ca
10
Pros:

Le service du personnel etaut exceptionnel!

Cons:

Tout est correct

2026-08-21 • via Nuitee
C
Cely • couple • ca
10
2026-08-21 • via Nuitee
W
William • solo_traveller • ca
10
Pros:

Very new very clean. Very comfortable

Cons:

The walk in shower had a single pain of glass, no door. The shower head didn't move, therefore when you turned on the shower you risked getting the floor soaked. The bathroom and shower were very clean and looked great. We were just afraid to make a mess.

2026-08-20 • via Nuitee
R
Raphaelle • family_with_children • ca
7
Rien de mémorable, mais bien correct.
Pros:

Prix abordable. Personnel courtois. Déjeuner varié et jusqu’à 10:00, ce qui est apprécié en vacances quand on se lève plus tard. Douche très puissante. Frigo dans la chambre (mais très petit!). Laveuse-sécheuse (payable avec monnaie) disponible pour les clients. Rideaux bien opaques. Fenêtres insonorisées; on n’entendait pas l’autoroute voisine. Ambiance familiale au déjeuner.

Cons:

Oreillers trop épais. Loin du centre-ville. Un peu de moisissure dans les joints entre les tuiles dans la salle de bain. Gymnase minimal au sous-sol, pas très inspirant. Arbres morts dans le jardin à l’entrée de l’hôtel.

2026-08-20 • via Nuitee
A
Antonella • couple • it
8
2026-08-20 • via Nuitee
D
diabate • family_with_children • ca
6
2026-08-20 • via Nuitee
Z
zheliang • family_with_children • ca
6
2026-08-19 • via Nuitee
M
Michelle • couple • ca
10
Pros:

Très propre.
Très bon déjeuné

2026-08-18 • via Nuitee
M
Mercè • solo_traveller • es
8
Buena relación calidad , precio
Pros:

Habitación grande, cómoda y muy equipada.
Cerca estación.

Cons:

Desayuno regular y un poco antiguo

2026-08-18 • via Nuitee
M
Mohammad Erfan • couple • de
7
2026-08-17 • via Nuitee
E
Ebube • family_with_children • ca
7
2026-08-17 • via Nuitee
A
AKOUA BENOIT • couple • ci
8
Super
Pros:

Très bien

Cons:

Rien

2026-08-17 • via Nuitee
W
wissam • family_with_children • sa
10
2026-08-17 • via Nuitee
Y
YONG • solo_traveller • ca
7
2026-08-16 • via Nuitee
S
Saad • solo_traveller • ca
2
2026-08-16 • via Nuitee
M
Mary Joy • family_with_children • ph
8
2026-08-16 • via Nuitee
G
Guy • couple • ca
4
Cons:

Pas propres, pas de savon, pas de shampooing. Déjeuner ordinaire et salle trop petite pour le nombre de personne.

2026-08-16 • via Nuitee