Holiday Inn Ottawa East by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.9 (1531 reviews)
1199 Joseph Cyr Street, Ottawa, Ontario , Ottawa , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable beds
Convenient location
Cons:
Dirty rooms
Rude staff
Poor breakfast quality

Categories

Cleanliness
6.79
Multiple reviews indicated rooms were dirty and not properly cleaned.
Service
8.76
Some guests mentioned kind staff, but others reported rudeness.
Location
7.8
Guests found it convenient but noted it was not close to attractions.
Room Quality
8.25
Rooms were generally described as comfortable with some issues noted.
Amenities
8.28
Amenities were mentioned positively, but coffee and breakfast options were lacking.
Value for Money
7.24
High prices for limited services led to complaints about value.
Food and Beverage
6.79
Many guests commented on the poor quality of breakfast offerings.
Overall Experience
9.26
Despite some issues, many guests enjoyed their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:49

Property Description

Convenient Location and Amenities
Situated near the Trans-Canada Highway, the Holiday Inn Ottawa East offers free on-site parking, a restaurant, and free WiFi in every room.

Comfortable Rooms and Entertainment
Each room features a large window for natural light, a 42" HDTV, and a coffee maker.

Dining and Business Services
Myra's Restaurant serves a variety of dishes and drinks, while guests can utilize the on-site business center for their needs.

Experience comfort and convenience at Holiday Inn Ottawa East. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 19 are only allowed to check in with a parent or official guardian.

Please note that the property does not accept traveler's checks.

Cash deposits are not accepted. Guests must provide a valid credit card upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 1531 reviews
Cleanliness: 6.79
Service: 8.76
Location: 7.8
Room Quality: 8.25
Amenities: 8.28
Value for Money: 7.24
Food and Beverage: 6.79
Overall Experience: 9.26
L
laura • family_with_children • ca
8
2026-05-22 • via Nuitee
R
Rémi • solo_traveller • ca
10
2026-05-21 • via Nuitee
E
Elaine • family_with_children • ca
4
Cons:

It needed a complete renovation of the bathroom. It looked like it was from the 70's with a more up to date shower head.

2026-05-20 • via Nuitee
N
NAITHANI • family_with_children • ca
8
Good hotel
Pros:

Everything was good.

Cons:

None

2026-05-19 • via Nuitee
B
Belal • family_with_children • ca
10
Pros:

All of it is nice, the pool is great, also the room and staff are perfect 😍

Cons:

Good of breakfast not that good but still 8 out of 10

2026-05-19 • via Nuitee
R
Rakiba • solo_traveller • ca
10
2026-05-18 • via Nuitee
M
Mouhanad • solo_traveller • ca
5
The room Service was so bad
Pros:

Locations breakfast prices

Cons:

Cleaning

2026-05-18 • via Nuitee
J
Joanie • solo_traveller • ca
6
Pros:

Chambre propre appart salle de bain qui a besoin d amour ( plafond )

Cons:

Tapis corridor très mauvaise état ( 6 eme étage)
On attend bcp les gens corridor et dans les chambres voisines !
Piscine du achanladage de jeunes enfants qui jouait se lancer la balle d un boute a l autre et criais sans cesse on a rester 10 min et d autre parents aussi on quitter donc j ai réserver pour profiter piscine et finalement pas été longtemps

Personnel ne parle que anglais personne pour nous répondre en Francais ou de faire attention pour nous parler clairement ( mais au moins tout dans l hôtel et inscrit bilingue )

Pas accès vestiaire pour la piscine seulement toilette ...

2026-05-16 • via Nuitee
J
Julie • couple • ca
8
Liked the room
Cons:

The carpet in the hall needs to be replaced.

2026-05-16 • via Nuitee
K
Kumaran • solo_traveller • ca
8
2026-05-14 • via Nuitee
R
Randy • solo_traveller • ca
10
2026-05-14 • via Nuitee
R
Roberta • solo_traveller • ca
10
2026-05-14 • via Nuitee
M
Mylene • solo_traveller • ca
9
2026-05-11 • via Nuitee
C
Cyrielle Estelle • family_with_children • ca
9
Bel hôtel bien situé
Pros:

Les chambres, le restaurant, le personnel.

2026-05-11 • via Nuitee
M
Meryem • family_with_children • ca
9
2026-04-30 • via Nuitee
L
Lafleche • family_with_children • ca
6
if that comment wasnt made and there would be an explaination for it. it would be appreciated.
Pros:

room was nice, comfortable, overall good .

Cons:

for some reason the hotel charged us 46.06 for unknown reason and the restaurant staff for breakfast made a joke about there are ways for them to charge us.

2026-04-28 • via Nuitee
M
Mairel • solo_traveller • ca
10
2026-04-26 • via Nuitee
L
Luis armando • family_with_children • ca
10
2026-04-25 • via Nuitee
L
Leo • couple • us
8
Everything is nice except for the bed.
Pros:

It’s easy to find

Cons:

The bed is still spring and it hurts my back overnight because it sagged.

2026-04-24 • via Nuitee
A
Andy • family_with_children • ca
8
2026-04-16 • via Nuitee