Holiday Inn Ottawa East by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.9 (1546 reviews)
1199 Joseph Cyr Street, Ottawa, Ontario , Ottawa , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable beds
Convenient location
Cons:
Dirty rooms
Rude staff
Poor breakfast quality

Categories

Cleanliness
6.79
Multiple reviews indicated rooms were dirty and not properly cleaned.
Service
8.76
Some guests mentioned kind staff, but others reported rudeness.
Location
7.8
Guests found it convenient but noted it was not close to attractions.
Room Quality
8.25
Rooms were generally described as comfortable with some issues noted.
Amenities
8.28
Amenities were mentioned positively, but coffee and breakfast options were lacking.
Value for Money
7.24
High prices for limited services led to complaints about value.
Food and Beverage
6.79
Many guests commented on the poor quality of breakfast offerings.
Overall Experience
9.26
Despite some issues, many guests enjoyed their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:49

Property Description

Convenient Location and Amenities
Situated near the Trans-Canada Highway, the Holiday Inn Ottawa East offers free on-site parking, a restaurant, and free WiFi in every room.

Comfortable Rooms and Entertainment
Each room features a large window for natural light, a 42" HDTV, and a coffee maker.

Dining and Business Services
Myra's Restaurant serves a variety of dishes and drinks, while guests can utilize the on-site business center for their needs.

Experience comfort and convenience at Holiday Inn Ottawa East. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 19 are only allowed to check in with a parent or official guardian.

Please note that the property does not accept traveler's checks.

Cash deposits are not accepted. Guests must provide a valid credit card upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 1546 reviews
Cleanliness: 6.79
Service: 8.76
Location: 7.8
Room Quality: 8.25
Amenities: 8.28
Value for Money: 7.24
Food and Beverage: 6.79
Overall Experience: 9.26
N
Nirosha • family_with_children • ca
7
Pros:

Comfy rooms.

Cons:

Dirt stains at random places

2026-06-11 • via Nuitee
S
Sally • extended_group • ca
2
Overall, the stay was fine, rooms were clean and super comfortable.
Pros:

The room was fairly good, beds were very comfortable, but we now have a serious issue. Service was excellent. Friendly staff - front desk, restaurant, cleaning staff. I will need to contact booking.com and the hotel concerning an issue.

Cons:

There should be a discount with the renovations and an email explaining the ducktaped carpets. The pool area needs ventilation as the air was too steamy and heavy. The breakfast was not good, overcooked dry eggs and dried out sausages.

2026-06-10 • via Nuitee
L
Lenia • solo_traveller • ca
10
2026-06-09 • via Nuitee
N
NANCY • family_with_children • ca
6
It was good.
Pros:

The pool is nice but needs work especially on the stairs.

Cons:

My room seemed renovated but had water stains on the ceiling. I guess more attention to detail would be appreciated.

2026-06-08 • via Nuitee
N
Nathalie • couple • ca
9
2026-06-05 • via Nuitee
I
Innocent • solo_traveller • ca
6
Pros:

The staff at reception and in the kitchen were super friendly

Cons:

Carpet in corridors and in my room were quite old and not very clean

2026-06-03 • via Nuitee
A
Amirah • couple • ca
9
2026-06-01 • via Nuitee
A
Ahmed • solo_traveller • ca
7
Pros:

Location is great

Cons:

The staff is a little bit aggressive

2026-05-31 • via Nuitee
P
Patricia • solo_traveller • ph
10
Excellent really convenient for my business trip
Pros:

Size of room, pet friendly and located to nearby restaurants cafes and shops

Cons:

No slippers and other amenities in the room.

2026-05-30 • via Nuitee
K
Karl • couple • ca
10
2026-05-29 • via Nuitee
H
Hamed • solo_traveller • ca
7
Pros:

In good shape overall, toilet is quite small and old.

2026-05-27 • via Nuitee
J
Jivwe • solo_traveller • ng
1
Pros:

Nothing

Cons:

The room is small and the price for the money is zero

2026-05-27 • via Nuitee
T
tanjit • solo_traveller • gb
10
Wonderful staff
Pros:

Bb

Cons:

Bb

2026-05-26 • via Nuitee
H
Hieu • extended_group • us
3
2026-05-25 • via Nuitee
E
Ekaterina • family_with_children • ca
8
Come back
Pros:

Breakfast was amazing

Cons:

I found that all service was a very nice

2026-05-25 • via Nuitee
L
laura • family_with_children • ca
8
2026-05-22 • via Nuitee
R
Rémi • solo_traveller • ca
10
2026-05-21 • via Nuitee
E
Elaine • family_with_children • ca
4
Cons:

It needed a complete renovation of the bathroom. It looked like it was from the 70's with a more up to date shower head.

2026-05-20 • via Nuitee
B
Belal • family_with_children • ca
10
Pros:

All of it is nice, the pool is great, also the room and staff are perfect 😍

Cons:

Good of breakfast not that good but still 8 out of 10

2026-05-19 • via Nuitee
N
NAITHANI • family_with_children • ca
8
Good hotel
Pros:

Everything was good.

Cons:

None

2026-05-19 • via Nuitee