Holiday Inn Ottawa East by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.9 (1603 reviews)
1199 Joseph Cyr Street, Ottawa, Ontario , Ottawa , CA
+1 613-744-1060

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Convenient location
Cons:
Dirty rooms
Rude staff
Poor breakfast quality

Categories

Cleanliness
6.79
Multiple reviews indicated rooms were dirty and not properly cleaned.
Service
8.76
Some guests mentioned kind staff, but others reported rudeness.
Location
7.8
Guests found it convenient but noted it was not close to attractions.
Room Quality
8.25
Rooms were generally described as comfortable with some issues noted.
Amenities
8.28
Amenities were mentioned positively, but coffee and breakfast options were lacking.
Value for Money
7.24
High prices for limited services led to complaints about value.
Food and Beverage
6.79
Many guests commented on the poor quality of breakfast offerings.
Overall Experience
9.26
Despite some issues, many guests enjoyed their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:49

Property Description

Convenient Location and Amenities
Situated near the Trans-Canada Highway, the Holiday Inn Ottawa East offers free on-site parking, a restaurant, and free WiFi in every room.

Comfortable Rooms and Entertainment
Each room features a large window for natural light, a 42" HDTV, and a coffee maker.

Dining and Business Services
Myra's Restaurant serves a variety of dishes and drinks, while guests can utilize the on-site business center for their needs.

Experience comfort and convenience at Holiday Inn Ottawa East. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 19 are only allowed to check in with a parent or official guardian.

Please note that the property does not accept traveler's checks.

Cash deposits are not accepted. Guests must provide a valid credit card upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Location

Guest Reviews

7.9
Based on 1603 reviews
Cleanliness: 6.79
Service: 8.76
Location: 7.8
Room Quality: 8.25
Amenities: 8.28
Value for Money: 7.24
Food and Beverage: 6.79
Overall Experience: 9.26
D
Dickson • family_with_children • ca
1
Not worth the money to stay here.
Pros:

Location

Cons:

The staff who checked us in was unfriendly.
There was no hot water in the shower on the 2nd day. We took a cold water shower bath.
The bath tub drain was clogged, water was soaking the feet while taking shower in the tub.
An elevator was not running, we waited 10 minutes for the elevator with space for us to go in.
There was no water fountain in the facility.
People talk very loud and screaming after 10pm in the hallway.

2026-09-20 • via Nuitee
S
Simon • extended_group • nz
10
2026-09-18 • via Nuitee
F
Francine Trempe • solo_traveller • ca
10
2026-09-14 • via Nuitee
Y
Yuliia • extended_group • ua
9
2026-09-14 • via Nuitee
C
Claude • couple • ca
7
2026-09-14 • via Nuitee
J
Joseph • solo_traveller • ca
6
I will not be booking a stay there again
Pros:

Friendly staff

Cons:

It seemed like it was a holding hotel for immigrants, walking in with groceries, kids standing outside to get in a school bus, loitering around the lobby and parking lot.

2026-09-14 • via Nuitee
M
Michèle • couple • ca
8
2026-09-13 • via Nuitee
D
Denys • solo_traveller • ca
10
2026-09-11 • via Nuitee
D
Drupadi • family_with_children • us
7
2026-09-11 • via Nuitee
J
jacqueline • family_with_children • ca
8
Pleasant, efficient, comfortable
Pros:

Bed - comfortable. Room - clean. Bathroom - needs a fan!
The staff was courteous yet a bit cold, impersonal. The restaurant staff was very friendly and efficient.

Cons:

location lacks coffee shops but easy access to the highway.

2026-09-07 • via Nuitee
A
Amar • couple • ca
1
2026-09-06 • via Nuitee
W
Wu • family_with_children • ca
7
2026-09-05 • via Nuitee
L
Lyana • family_with_children • ca
2
2026-09-04 • via Nuitee
S
Sam • solo_traveller • be
7
2026-09-04 • via Nuitee
Z
Zarate • solo_traveller • ca
5
2026-09-02 • via Nuitee
W
Werner • solo_traveller • ch
9
Zu empfehlen
Pros:

Gute Lage zur Autobahn, sehr gutes Frühstück für nordamerikanische Verhältnisse, gratis Parkplatz, gute Grösse des Zimmers.

2026-08-31 • via Nuitee
J
Join • family_with_children • ca
5
2026-08-31 • via Nuitee
M
Marie • couple • ca
6
2026-08-31 • via Nuitee
S
Sarah • family_with_children • ca
10
Pros:

Friendly, clean.

Cons:

Sketchy people in the lobby. Different men sitting and the shaking hands leaving the property. They didn’t look like guests as well

2026-08-30 • via Nuitee
L
Leah • family_with_children • ca
10
2026-08-29 • via Nuitee