Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern
Great location
Excellent breakfast
Cons:
Overpriced
Small rooms
Limited storage space

Categories

Cleanliness
8.89
Several reviews mention clean rooms, but small sizes may impact overall impression.
Service
9.99
Reviewers consistently praise the friendly and accommodating staff.
Location
9.9
Reviews highlight the excellent location, particularly in relation to Old Town.
Room Quality
8.85
Reviews mention rooms being small for some, impacting comfort.
Amenities
9.38
Amenities mentioned positively, with some complaints about storage space.
Value for Money
8.34
Some reviews indicate the hotel is overpriced relative to its offerings.
Food and Beverage
9.89
Breakfast received very favorable comments, considered one of the hotel's highlights.
Overall Experience
9.99
Overall, guests expressed high satisfaction, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:05

Property Description

Luxurious Accommodation
Pastell Oldtown Chiang Mai SHA Extra Plus offers guests a 4-star experience with air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private bathroom. The hotel's attention to detail ensures a comfortable stay.

Relaxation and Convenience
Unwind by the outdoor swimming pool or take a leisurely stroll in the garden and terrace area. With a 24-hour front desk and tour desk, guests can easily plan their itinerary and explore the city stress-free. Free WiFi and complimentary private parking add to the convenience.

Ideal Location
Situated just 700 meters from Chedi Luang Temple and close to Chiang Mai Gate, the hotel is centrally located near popular attractions like Wat Phra Singh and Chang Puak Market. Explore the city with ease from this prime location.

Book your stay at Pastell Oldtown Chiang Mai SHA Extra Plus for a memorable experience in Chiang Mai.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Location

Guest Reviews

9.4
Based on 1500 reviews
Cleanliness: 8.89
Service: 9.99
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.89
Overall Experience: 9.99
C
Christina • family_with_children • de
10
Pros:

Alles; besonders lecker war der Kaffee und die Zimmereinrichtung ist richtig schön!

2026-08-22 • via Nuitee
H
haitao • extended_group • cn
9
In the ancient city of Hucheng Hanoi, you can’t hear the sound of the plane taking off. It‘s a perfect experience.
Pros:

The breakfast is good.

Cons:

If only the mattress could be harder.

2026-08-22 • via Nuitee
C
Christof • solo_traveller • de
9
2026-08-22 • via Nuitee
R
Roberta • couple • it
8
Buona posizione
Pros:

Posizione centrale nella Oldtown. Tutto raggiungibile a piedi (night bazar a circa 2km), ma in ogni caso grab costa davvero pochissimo. Colazione molto buona.

Cons:

La piscina è estremamente piccola, non c’è neanche lo spazio per le sdraio, ci sono solo 4 sedie e un tavolino.

2026-08-22 • via Nuitee
M
Mireia • solo_traveller • es
7
Pros:

La piscina es muy bonita y agradable y la zona de cafetería también. El desayuno delicioso. Las instalaciones limpias y las camas cómodas.

Cons:

La habitación familiar es pequeña para 4 porque las escaleras son tan incómodas que solo subes a dormir, por lo que las 4 personas y sus cosas acaban estando en una habitación de dos no demasiado grande.
La situación está bien si quieres ir andando al centro, pero al final tienes que coger igual transporte para otros sitios como la parte moderna o el knight market, así que tampoco és tan importante.

2026-08-21 • via Nuitee
G
Gianfranco • extended_group • it
10
2026-08-20 • via Nuitee
G
Gabrielle • couple • au
9
2026-08-19 • via Nuitee
A
Amaury • couple • fr
8
Un très bon séjour
Pros:

L’emplacement, le petit déjeuné, la disponibilité du personnel

Cons:

Terrasse petite par rapport à la taille de la piscine

2026-08-18 • via Nuitee
V
Véronique • family_with_children • fr
8
Super séjour au Pastell !
Pros:

L’emplacement est vraiment top car dans la vieille ville et permet de rayonner à pieds.
L’accueil sympa.
La propreté et le beau design global des parties communes et chambres.
La literie très bonne.
Le petit dej est très bien, complet et varié.

Cons:

La piscine est vraiment petite et ne permet pas d’être nombreux. Mais elle permet de se rafraîchir.

2026-08-18 • via Nuitee
S
Saskia • couple • de
10
Tolle Unterkunft.
Pros:

Die Unterkunft war sehr zentral, sauber und das Zimmer sehr schön eingerichtet. Der Service war hervorragend und die Auswahl beim Frühstück sehr gut!

Cons:

Nichts.

2026-08-17 • via Nuitee
C
Carolina • couple • es
9
Pros:

Limpieza e instalaciones muy bonitas. Personal amable y cerca de todo.

2026-08-17 • via Nuitee
L
Lucie • couple • fr
9
Super
Pros:

Super établissement, très bien placé.
Très bon petit déjeuner !
Je recommande +++

2026-08-15 • via Nuitee
K
Kris • family_with_children • be
8
Pros:

Heerlijk ontbijt
Goede ligging in de stad
Klein zwembad

Cons:

Het zwembad is erg klein. Zwemmen kan niet echt!!!

2026-08-15 • via Nuitee
A
Annette • family_with_children • de
9
2026-08-15 • via Nuitee
M
Ming-Chen • extended_group • tw
10
溫馨的小飯店
Pros:

地點

Cons:

住宿期間遇到飯店維修
工人會忽然出現在陽台外（我們住3樓）
有些不安心

2026-08-15 • via Nuitee
P
Pilar • solo_traveller • es
9
2026-08-12 • via Nuitee
M
marie-Line • family_with_children • fr
10
Parfait
Pros:

Propre
Personnel très gentils
Petit dej super

2026-08-11 • via Nuitee
C
Casier • couple • fr
9
2026-08-10 • via Nuitee
B
Berdien • family_with_children • nl
9
Smaakvol en vriendelijk hotel op fijne locatie in de old town
Pros:

Het hotel ligt in de oude stad op loopafstand van veel bezienswaardigheden en van restaurants en winkels. Het hotel is smaakvol ingericht, met een leuke balans tussen traditioneel en modern. Het personeel is heel vriendelijk en behulpzaam.

Cons:

Niets. Het zwembad is klein en leuk voor kleine kinderen.

2026-08-08 • via Nuitee
N
Nuria • family_with_children • es
8
2026-08-08 • via Nuitee