Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern
Great location
Excellent breakfast
Cons:
Overpriced
Small rooms
Limited storage space

Categories

Cleanliness
8.89
Several reviews mention clean rooms, but small sizes may impact overall impression.
Service
9.99
Reviewers consistently praise the friendly and accommodating staff.
Location
9.9
Reviews highlight the excellent location, particularly in relation to Old Town.
Room Quality
8.85
Reviews mention rooms being small for some, impacting comfort.
Amenities
9.38
Amenities mentioned positively, with some complaints about storage space.
Value for Money
8.34
Some reviews indicate the hotel is overpriced relative to its offerings.
Food and Beverage
9.89
Breakfast received very favorable comments, considered one of the hotel's highlights.
Overall Experience
9.99
Overall, guests expressed high satisfaction, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:05

Property Description

Luxurious Accommodation
Pastell Oldtown Chiang Mai SHA Extra Plus offers guests a 4-star experience with air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private bathroom. The hotel's attention to detail ensures a comfortable stay.

Relaxation and Convenience
Unwind by the outdoor swimming pool or take a leisurely stroll in the garden and terrace area. With a 24-hour front desk and tour desk, guests can easily plan their itinerary and explore the city stress-free. Free WiFi and complimentary private parking add to the convenience.

Ideal Location
Situated just 700 meters from Chedi Luang Temple and close to Chiang Mai Gate, the hotel is centrally located near popular attractions like Wat Phra Singh and Chang Puak Market. Explore the city with ease from this prime location.

Book your stay at Pastell Oldtown Chiang Mai SHA Extra Plus for a memorable experience in Chiang Mai.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Location

Guest Reviews

9.4
Based on 1500 reviews
Cleanliness: 8.89
Service: 9.99
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.89
Overall Experience: 9.99
C
Chiara • extended_group • fr
10
2026-10-31 • via Nuitee
J
Janina • couple • de
8
2026-10-31 • via Nuitee
M
Mia • couple • au
10
2026-10-30 • via Nuitee
B
benjamin • extended_group • fr
9
Pros:

Super emplacement, personnel très agréable et bon petits déjeuners

Cons:

La climatisation de notre chambre était bruyante et difficilement réglable

2026-10-28 • via Nuitee
R
Richard • extended_group • gb
9
Pros:

It was very quiet and tranquil and perfect for us as a family of 4.

Cons:

The air con was not always easy to control and maintain a comfortable room temperature but it wasn't a major problem.
Could have done with a little more storage space but again this wasn't a problem.

2026-10-28 • via Nuitee
C
Carline • family_with_children • ca
10
2026-10-20 • via Nuitee
J
Jodie • solo_traveller • th
10
Amazing stay!
Pros:

Had a fantastic time here! Lovely, clean and extremely comfortable room. Breakfast was great and all staff were super warm and welcoming. Its a beautiful hotel with a calm atmosphere and great facilities. The location is perfect in the old town and situated on a quiet, peaceful street. Can't wait to come back!

2026-10-14 • via Nuitee
T
Tobias • solo_traveller • de
9
Pros:

Mega Unterkunft für den Preis, toller pool, tolle Zimmer, Klima top, Essen top, Personal top, wlan top, 👍

Cons:

Der Wäsche Service war super schnell, nur leider wurde Unterwäsche und Socken nicht heiß gewaschen, was Schmutz nach zb einer Safari nicht entfernt hat… aber sonst top

2026-10-13 • via Nuitee
D
Daniela • couple • il
8
2026-10-12 • via Nuitee
W
Winkelmann • couple • de
9
2026-10-10 • via Nuitee
C
Charlotte • couple • gb
10
Peaceful stay in old town Chiang Mai
Pros:

Really lovely hotel in the old town square of Chiang mai, it’s on the quieter side of the square so good for getting a peaceful night sleep but near enough for the bars (about 20 min walk)

The breakfast was really nice and cooked freshly to order

Cons:

Nothing!

2026-10-09 • via Nuitee
J
Jenene • solo_traveller • au
9
Relaxing, close to everything
Pros:

Relaxing decor, clean, comfy, friendly staff, great breakfast options, fabulous pool

Cons:

Recomendaciones for tours

2026-09-18 • via Nuitee
M
Michael • solo_traveller • gb
5
Clean and modern but impersonal
Pros:

Modern

Cons:

Disinterested staff. Felt a bit like a hostel rather than hotel.

2026-09-18 • via Nuitee
S
Shir • family_with_children • il
10
2026-09-13 • via Nuitee
C
Clarisse • solo_traveller • fr
7
2026-09-11 • via Nuitee
S
Sara • extended_group • at
9
2026-09-10 • via Nuitee
V
Vaisman • couple • il
10
שירות מעולה ואווירה טובה
Pros:

שירות מעולה! אדיבים מאוד ושירותיים ממש, ארוחת בוקר נחמדה וחדרים מרווחים! מומלץ מאודדד

Cons:

אהבנו הכל

2026-09-06 • via Nuitee
C
Christian • family_with_children • de
9
Super Lage, ruhig, aber alles gut zu Fuß zu erreichen (Altstadt). Fahrten und Touren sehr schnell und einfach per Grab.
Pros:

Frühstück, Betten, Lage, Personal

2026-09-06 • via Nuitee
M
Martin • family_with_children • de
6
Pros:

Rhe breakfast war ok

Cons:

The floor was a little Bit dusty

2026-09-01 • via Nuitee
M
Mercedes • solo_traveller • de
10
Pros:

Wir waren als 4-köpfige Familie dort und haben uns rundum wohlgefühlt. Das Familienzimmer ist geräumig auf 2 Etagen. Die Betten waren bequem und die Ausstattung mehr als ausreichend. Die Zimmer wurden täglich gereinigt und alles war sehr sauber! Da Personal war durchweg sehr freundlich und hilfsbereit. Die Auswahl des Frühstücks war okay, man konnte zwischen 4 Menüs wählen und zusätzlich gab es Obst, Müsli, Toast und fried Rice. Die Lage ist super, man kann den Nachtmarkt zu Fuß erreichen, es gibt tolle Gassen, eine Wäscherei und ein tolles Massagestudio direkt ins Eck sowie natürlich auch Einkaufsmöglichkeiten.

Cons:

Das Frühstück ist eher international als regional (dürfte gern mehr regional sein) und als Obst gab es immer Wassermelone, Drachenfrucht und Honigmelone. Hier wäre eine Abwechslung toll gewesen (Ananas, Mango,...). Aber: das ist wirklich nur ein minimaler Kritikpunkt.

2026-09-01 • via Nuitee