Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern
Great location
Excellent breakfast
Cons:
Overpriced
Small rooms
Limited storage space

Categories

Cleanliness
8.89
Several reviews mention clean rooms, but small sizes may impact overall impression.
Service
9.99
Reviewers consistently praise the friendly and accommodating staff.
Location
9.9
Reviews highlight the excellent location, particularly in relation to Old Town.
Room Quality
8.85
Reviews mention rooms being small for some, impacting comfort.
Amenities
9.38
Amenities mentioned positively, with some complaints about storage space.
Value for Money
8.34
Some reviews indicate the hotel is overpriced relative to its offerings.
Food and Beverage
9.89
Breakfast received very favorable comments, considered one of the hotel's highlights.
Overall Experience
9.99
Overall, guests expressed high satisfaction, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:05

Property Description

Luxurious Accommodation
Pastell Oldtown Chiang Mai SHA Extra Plus offers guests a 4-star experience with air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private bathroom. The hotel's attention to detail ensures a comfortable stay.

Relaxation and Convenience
Unwind by the outdoor swimming pool or take a leisurely stroll in the garden and terrace area. With a 24-hour front desk and tour desk, guests can easily plan their itinerary and explore the city stress-free. Free WiFi and complimentary private parking add to the convenience.

Ideal Location
Situated just 700 meters from Chedi Luang Temple and close to Chiang Mai Gate, the hotel is centrally located near popular attractions like Wat Phra Singh and Chang Puak Market. Explore the city with ease from this prime location.

Book your stay at Pastell Oldtown Chiang Mai SHA Extra Plus for a memorable experience in Chiang Mai.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 400 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 400 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1466 reviews
Cleanliness: 8.89
Service: 9.99
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.89
Overall Experience: 9.99
M
Marc • solo_traveller • mc
9
Pros:

L'hôtel en général, les petits déjeuners.

Cons:

L'insonorisation.

2026-07-25 • via Nuitee
M
Melanie • solo_traveller • ca
10
Pros:

Lit très confortable, beau design, petits déjeuners variés, bien situé dans la vieille ville.

2026-07-24 • via Nuitee
S
Sophie • couple • at
8
Traumhaft, immer wieder gerne!
Pros:

Die Gute Lage um die Altstadt zu Fuß zu erkunden. Viele Einkaufsmöglichkeiten und Lokale in der direkten Umgebung, aber nicht zu nah am Trubel, dass es laut wäre. Das Personal war unglaublich herzlich, das Frühstück war solide, die Betten waren extrem komfortabel. Das Zimmer war sehr sauber und es fehlte und an nichts! Würden definitiv wieder kommen!

Cons:

Nichts

2026-07-22 • via Nuitee
S
Sven • family_with_children • nl
9
Top locatie, heel vriendelijk personeel en elke dag heerlijk vers ontbijt
Pros:

In het oude centrum waardoor veel op loopafstand is

Cons:

Zwembad lijkt groter op de foto dan de werkelijkheid

2026-07-22 • via Nuitee
E
Elise • family_with_children • nl
10
2026-07-20 • via Nuitee
F
Fiona • family_with_children • gb
9
Highly recommended
Pros:

Quirky and cute hotel that was spotlessly clean and in good location. Good breakfast and helpful staff.

Cons:

Not a lot of space at breakfast so could get busy. Same with the pool area but neither of these affected our enjoyment of stay. Steep charges for a broken glass.

2026-07-20 • via Nuitee
T
Tammy • solo_traveller • lu
9
2026-07-20 • via Nuitee
F
Federica • solo_traveller • it
8
Nice location in centre of Chang Mai
Pros:

The location is good, bed and facilities very comfortable. Staff very kind.

Cons:

Breakfast buffet could be improved

2026-07-20 • via Nuitee
J
José • family_with_children • ch
9
2026-07-19 • via Nuitee
E
Emel • couple • de
10
Super für Chiang Mai 2-3 Tage
Pros:

Sehr zentral, toller Service

2026-07-17 • via Nuitee
V
Véronique • solo_traveller • re
9
Pros:

Excellent rapport qualité-prix.
Petit hotel cosy et agréable.

2026-07-16 • via Nuitee
P
Pascal • solo_traveller • fr
7
Juillet 2026
Pros:

Hotel "boutique" très bien situé dans la vieille ville. Classé 4* par booking c'est cependant surévalué ! Personnel à l'accueil juste aimable, tout le temps sur leur portable, après un 3* a BKK qui etait aux petits soins quel changement. Pour les visites servez vous en brochures !! Aucune offre de la part de l'hotel.
Piscine sympa mais 4 chaises autour, ne pensez pas vous detendre sur des transats.
Petit dejeuner proposé en choix de 4 assiettes très bonnes mais pas de vrai buffet.
Hotel très bien décoré et très propre ! Cela reste un très bon rapport qualité - prix.

2026-07-16 • via Nuitee
R
Richard • extended_group • nl
8
2026-07-15 • via Nuitee
N
Nicolaj • family_with_children • dk
9
2026-07-14 • via Nuitee
C
CUVELIER • solo_traveller • re
10
Parfait 10/10
Pros:

Nous avons fait 1semaine dans cet hotel.
Exactement comme sur les photos !!!

Le petit dejeuner est royal, à la carte. (Vous pouvez prendre meme le petit dejeuner dehors, il y a un super bon bar café à moins d'1min)

L'hôtel vous garde vos valises si vous arrivez trop tôt, avant le check-in.
L'hotel vous garde vos valises si votre vol est trop tard, apres le check-out.

Le personnel est top et tres gentil ! Disponible H24 !

Le ménage est super bien fait tous les jours.

L'emplacement : proche de touuut, dans le carré de la vielle ville, à 2minutes à pied des marchés, des restaurants, des massages, de la laverie, de la pharmacie, du 7eleven, d'un café, des agences pour excursions etc.

Je recommande !!

Cons:

Piscine petite, mais c'est suffisant... en général vous etes en sortie la journee et la piscine ce n'est que pour se rafraîchir 30mins.

Si vous allez à chiang mai c est pas pour la bronzette en général... autant allez sur les plages si vous cherchez la bronzette.

2026-07-12 • via Nuitee
F
Francois • family_with_children • nl
7
2026-07-10 • via Nuitee
S
Sumarinee • solo_traveller • th
10
2026-07-10 • via Nuitee
J
Jorge • family_with_children • es
8
2026-07-09 • via Nuitee
D
Daniëlla • solo_traveller • nl
9
Pros:

The hotel is beautiful. The rooms are large and comfortable.

The breakfast was really good as well, especially the french toast!

Cons:

Everything was great, the only thing to keep in mind is that the rooms inside the courtyard (with balcony) are not very noise-proof. There is noise from the pool during the day. We requested a different room for this reason and the staff was very nice and accomodating about it. The room on the backside was very quiet.

2026-07-09 • via Nuitee
D
David • family_with_children • no
8
Veldig bra,
Pros:

Veldig bra Sørvise, og mange som jobbet der,

2026-07-05 • via Nuitee