Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern
Great location
Excellent breakfast
Cons:
Overpriced
Small rooms
Limited storage space

Categories

Cleanliness
8.89
Several reviews mention clean rooms, but small sizes may impact overall impression.
Service
9.99
Reviewers consistently praise the friendly and accommodating staff.
Location
9.9
Reviews highlight the excellent location, particularly in relation to Old Town.
Room Quality
8.85
Reviews mention rooms being small for some, impacting comfort.
Amenities
9.38
Amenities mentioned positively, with some complaints about storage space.
Value for Money
8.34
Some reviews indicate the hotel is overpriced relative to its offerings.
Food and Beverage
9.89
Breakfast received very favorable comments, considered one of the hotel's highlights.
Overall Experience
9.99
Overall, guests expressed high satisfaction, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:05

Property Description

Luxurious Accommodation
Pastell Oldtown Chiang Mai SHA Extra Plus offers guests a 4-star experience with air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private bathroom. The hotel's attention to detail ensures a comfortable stay.

Relaxation and Convenience
Unwind by the outdoor swimming pool or take a leisurely stroll in the garden and terrace area. With a 24-hour front desk and tour desk, guests can easily plan their itinerary and explore the city stress-free. Free WiFi and complimentary private parking add to the convenience.

Ideal Location
Situated just 700 meters from Chedi Luang Temple and close to Chiang Mai Gate, the hotel is centrally located near popular attractions like Wat Phra Singh and Chang Puak Market. Explore the city with ease from this prime location.

Book your stay at Pastell Oldtown Chiang Mai SHA Extra Plus for a memorable experience in Chiang Mai.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 400 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 400 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1456 reviews
Cleanliness: 8.89
Service: 9.99
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.89
Overall Experience: 9.99
D
Dennis Oronzo couple de
10
2026-06-19 via Nuitee
A
Anna Pytlik extended_group gb
10
2026-06-19 via Nuitee
K
KAREN solo_traveller gb
10
Pros:

Lovely peaceful location and still handy to get everywhere.

2026-06-18 via Nuitee
F
Fiona extended_group lu
7
Cons:

Es war ziemlich warm und die Klimaanlage recht laut

2026-06-15 via Nuitee
F
Federica couple it
9
Excellent location to visit down town Chang Mai
Pros:

The location close to the Main Street to visit. The rooms are quite modern and the staff very kind and available.

Cons:

The breakfast doesn’t have a lot of choices.

2026-06-13 via Nuitee
S
Sylvia couple nl
10
Perfect verblijf voor Chiang Mai
Pros:

Het is een heel leuk hotelletje. Schone kamers, fijne bedden en goede douche. Ontbijt was ook erg goed, je kunt kiezen uit a la carte en buffet. Ook erg goede koffie. Locatie ook prima, midden in Old Town dus klein stukje lopen naar het centrum.

Cons:

Douchegordijn kom niet helemaal dicht.

2026-06-12 via Nuitee
T
Tanya extended_group nz
10
Fantastic, loved the vibe and the staff.
Pros:

Beautiful decor, quiet and comfortable. Great breakfast.

2026-06-10 via Nuitee
L
Lyon couple my
9
2026-06-10 via Nuitee
Y
YONG-YONG couple tw
9
親切的服務、乾淨的床鋪,缺點是這次入住一樓邊間、透氣度略嫌不佳
Pros:

飯店環境良好

Cons:

2026-06-09 via Nuitee
P
Patricia solo_traveller ch
9
Pros:

Lage in der Altstadt ist super! Alles gut zu Fuss zu erreichen. Samstags- und Sonntagsnachmarkt in der Nähe.

Cons:

Der Pool ist sehr klein und hat fast keine Sonne. Das Hotel wäre auch ohne Pool schön!

2026-06-04 via Nuitee
B
Blessed couple au
10
2026-06-04 via Nuitee
J
John couple fr
10
Au calme en plein cœur du vieux chiang mai
Pros:

En plein cœur du vieux chiang mai. Un petit coin de paradis. Calme et reposant. Le personnel est accueillant et souriant et répond à toutes vos attentes.

2026-06-01 via Nuitee
M
Michael couple us
9
But ….. it was fine over all
Cons:

-Limited places to hang clothes or anything
-Shower curtain is terrible

2026-05-29 via Nuitee
D
Dusan couple at
10
2026-05-28 via Nuitee
D
Diana solo_traveller nz
10
2026-05-22 via Nuitee
P
Petra solo_traveller at
10
Pros:

Der Aufenthalt war perfekt.
Sauberes großes Zimmer. Sehr toller Service. Sie haben uns sogar Kaffee und Kuchen ins Zimmer gebracht. Ruhige Lage. Der Pool bei der Hitze war sehr einladend zum abkühlen. Zum Abschied haben wir sogar noch ein kleines Geschenk vom Hotel bekommen.

2026-05-22 via Nuitee
P
Pusdee family_with_children th
4
beter verwacht
Pros:

alles was in de buurt, 7/11 was zeker een must voor ons.

Cons:

het viel ons tegen was de badkamer, vol met mieren. We zeiden dat tegen de kuisvrouw maar kreeg een antwoord terug dat wij eten ergens hadden gelegd maar we waren juist ingecheckt. Personeel bij inchecken waren wel vriendelijk, had het tegen hun gezegd en in de avond waren de mieren weg.

2026-05-22 via Nuitee
P
Paulina couple pl
10
2026-05-21 via Nuitee
A
Al couple au
8
Chaing mia boutique
Pros:

Boutique style.great for the walking markets.friendly staff.nice food.small but very practical room comfybed

Cons:

Shower set at hardly warm.

2026-05-20 via Nuitee
M
Mélanie solo_traveller fr
10
Merveilleux
Pros:

Tout. La chambre, le personnel, le petit déjeuner, l'emplacement, la propreté et la petite piscine pour se rafraîchir

2026-05-18 via Nuitee