Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern
Great location
Excellent breakfast
Cons:
Overpriced
Small rooms
Limited storage space

Categories

Cleanliness
8.89
Several reviews mention clean rooms, but small sizes may impact overall impression.
Service
9.99
Reviewers consistently praise the friendly and accommodating staff.
Location
9.9
Reviews highlight the excellent location, particularly in relation to Old Town.
Room Quality
8.85
Reviews mention rooms being small for some, impacting comfort.
Amenities
9.38
Amenities mentioned positively, with some complaints about storage space.
Value for Money
8.34
Some reviews indicate the hotel is overpriced relative to its offerings.
Food and Beverage
9.89
Breakfast received very favorable comments, considered one of the hotel's highlights.
Overall Experience
9.99
Overall, guests expressed high satisfaction, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:05

Property Description

Luxurious Accommodation
Pastell Oldtown Chiang Mai SHA Extra Plus offers guests a 4-star experience with air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private bathroom. The hotel's attention to detail ensures a comfortable stay.

Relaxation and Convenience
Unwind by the outdoor swimming pool or take a leisurely stroll in the garden and terrace area. With a 24-hour front desk and tour desk, guests can easily plan their itinerary and explore the city stress-free. Free WiFi and complimentary private parking add to the convenience.

Ideal Location
Situated just 700 meters from Chedi Luang Temple and close to Chiang Mai Gate, the hotel is centrally located near popular attractions like Wat Phra Singh and Chang Puak Market. Explore the city with ease from this prime location.

Book your stay at Pastell Oldtown Chiang Mai SHA Extra Plus for a memorable experience in Chiang Mai.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 400 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 400 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1444 reviews
Cleanliness: 8.89
Service: 9.99
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.89
Overall Experience: 9.99
M
Michael • couple • us
9
But ….. it was fine over all
Cons:

-Limited places to hang clothes or anything
-Shower curtain is terrible

2026-05-29 • via Nuitee
D
Dusan • couple • at
10
2026-05-28 • via Nuitee
P
Petra • solo_traveller • at
10
Pros:

Der Aufenthalt war perfekt.
Sauberes großes Zimmer. Sehr toller Service. Sie haben uns sogar Kaffee und Kuchen ins Zimmer gebracht. Ruhige Lage. Der Pool bei der Hitze war sehr einladend zum abkühlen. Zum Abschied haben wir sogar noch ein kleines Geschenk vom Hotel bekommen.

2026-05-22 • via Nuitee
D
Diana • solo_traveller • nz
10
2026-05-22 • via Nuitee
P
Pusdee • family_with_children • th
4
beter verwacht
Pros:

alles was in de buurt, 7/11 was zeker een must voor ons.

Cons:

het viel ons tegen was de badkamer, vol met mieren. We zeiden dat tegen de kuisvrouw maar kreeg een antwoord terug dat wij eten ergens hadden gelegd maar we waren juist ingecheckt. Personeel bij inchecken waren wel vriendelijk, had het tegen hun gezegd en in de avond waren de mieren weg.

2026-05-22 • via Nuitee
P
Paulina • couple • pl
10
2026-05-21 • via Nuitee
A
Al • couple • au
8
Chaing mia boutique
Pros:

Boutique style.great for the walking markets.friendly staff.nice food.small but very practical room comfybed

Cons:

Shower set at hardly warm.

2026-05-20 • via Nuitee
M
Mélanie • solo_traveller • fr
10
Merveilleux
Pros:

Tout. La chambre, le personnel, le petit déjeuner, l'emplacement, la propreté et la petite piscine pour se rafraîchir

2026-05-18 • via Nuitee
P
Paul • solo_traveller • gb
9
Pros:

Very friendly place. Staff were excellent. Decent size rooms, good shower, comfortable beds. Quiet location but walking distance to Old Town. Chiang Mai is beautiful.

2026-05-15 • via Nuitee
B
Burak • couple • de
9
2026-05-14 • via Nuitee
S
Shalymova • couple • th
10
Pros:

Уютный и красивый отель🥰 Отличное расположение, чистый отель и очень милый персонал

Cons:

Замечательные завтраки и стильные номера

2026-05-13 • via Nuitee
I
Ines • extended_group • es
10
2026-05-09 • via Nuitee
M
Marc • family_with_children • re
10
2026-05-05 • via Nuitee
C
Claire • solo_traveller • fr
8
Bien mais...
Pros:

Le personnel est tres sympathique, l'emplacement est idéal pour tout faire à pied. Le petit déjeuner est bien. Lit confortable et chambre spacieuse avec des rangements

Cons:

La chambre n'a pas été nettoyée du séjour, surtout la salle de bain. Ma fille perd beaucoup ses cheveux et meme si nous avons enlevé le max, un coup de balai ou aspirateur aurait été top.
Piscine un peu petite.

2026-05-05 • via Nuitee
L
Laurette • family_with_children • nl
10
Echt een aanrader, super netjes leuk concept!
Pros:

Top lokatie, mooie kamers, heel netjes

Cons:

Zwembad is wat aan de kleine kant

2026-05-03 • via Nuitee
J
Jorge • solo_traveller • ar
8
Pros:

La habitación, pequeña pero cómoda. La ubicación es excelente. Destacó la amabilidad del personal

Cons:

El desayuno puede mejorar bastante. La piscina es pequeña

2026-05-03 • via Nuitee
D
Dani • family_with_children • de
10
2026-05-02 • via Nuitee
V
Vanessa • couple • nl
9
Super quiet and calm, the swimming pool was super nice!
Pros:

The swimming pool, the comfy beds, the water pressure in the shower, the spacious room and the super nice staff.

Cons:

Not their fault, but, we did have 2 little geckos inside the room that wouldn’t leave, but that’s the fauna of the place really.

2026-04-30 • via Nuitee
C
Czarnecka • couple • nl
10
It was great
Pros:

Location is great, it’s extremely clean and staff is great

Cons:

Swimming pool is rather small and breakfast is served by reception

2026-04-29 • via Nuitee
L
Lionel • solo_traveller • fr
10
Pros:

Emplacement, personnel charmant

Cons:

Piscine un peu petite, une salle de sport serait un plus

2026-04-25 • via Nuitee