Holiday Inn Express Hotel & Suites Albuquerque Midtown by IHG

Hotels
•
Holiday Inn Express
8.4 (719 reviews)
2500 Menaul Boulevard , Albuquerque , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms (frequently mentioned)
Comfortable beds
Excellent / top-notch breakfast
Friendly and accommodating staff
Convenient location (near I-40, gas, stores)
Spacious rooms with good lighting
In-room microwave and refrigerator
Free parking and all-day coffee/tea
Cons:
Severe roach incident reported by at least one guest
Street construction/noise outside several stays
AC issues (noise and at least one non-functioning unit)
Overnight water shutoff reported in one stay
No in-room coffee makers in some rooms (lobby machines slow)
Limited dining options along the main street
Suggestion for bathroom exhaust fans

Categories

Cleanliness
7
Many guests repeatedly praised cleanliness and remarked on a fresh/clean smell, but a severe roach incident reported in one stay substantially lowered the score.
Service
8.8
Staff were frequently described as excellent, friendly and accommodating at check-in and during stays; one report of an unhelpful front-desk response regarding the roach incident slightly reduces the rating.
Location
9.2
Multiple mentions of convenient location (off the freeway, near gas stations and stores) and easy access; some notes about limited dining on the main street and ongoing street construction but overall very positive.
Room Quality
8.1
Rooms were often described as spacious with comfortable beds and good lighting; there are recurring issues for some guests (AC noise or failure, one guest found bed too soft, and the roach incident) leading to a slightly reduced score.
Amenities
9
Breakfast, in-room microwaves and refrigerators, free parking and all-day coffee/tea were praised repeatedly; some guests missed in-room coffee makers and noted noisy AC units outside certain windows.
Value for Money
8.6
Several guests called the property excellent for the price and reported good value; occasional service or maintenance issues (construction, water shutoff) slightly tempered perceptions.
Food and Beverage
9.6
Breakfast was consistently described as amazing or top-notch across many reviews and is a standout positive for the hotel; limited nearby dining options noted but breakfast quality is excellent.
Overall Experience
6.9
Most stays were described as comfortable and many guests would return or recommend the hotel, but a few significant negatives (notably the roach incident, major construction/noise and an overnight water shutoff) brought down the overall experience for affected guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location and Amenities
Located near Interstate 40, our Albuquerque hotel offers easy access and free Wi-Fi. Start your day with a complimentary breakfast before taking a dip in the outdoor pool or working out in the fitness center.

On-Site Dining and Leisure
Unwind at our hotel with an on-site Applebee's restaurant and relax after a productive day in our business center. Enjoy the convenience of having dining options just steps away from your room.

Nearby Attractions
Explore nearby attractions such as Old Town Albuquerque and Balloon Fiesta Park. Immerse yourself in the local culture at the Indian Pueblo Cultural Center or enjoy breathtaking views from the Sandia Peak Tramway.

Book your stay at Holiday Inn Express Hotel & Suites Albuquerque Midtown for a comfortable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the lobby and public spaces are currently undergoing renovations.

Gym facilities at this property are unavailable due to Coronavirus (COVID-19).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Guest Reviews

8.4
Based on 719 reviews
Cleanliness: 7
Service: 8.8
Location: 9.2
Room Quality: 8.1
Amenities: 9
Value for Money: 8.6
Food and Beverage: 9.6
Overall Experience: 6.9
K
Karla • couple • us
10
2026-10-26 • via Nuitee
K
Karen • family_with_children • us
10
2026-10-25 • via Nuitee
C
Carolyn • extended_group • gb
10
Lovely place to stay, definitely will come again & recommend to others!
Pros:

It was clean, beds comfortable, breakfast amazing, staff excellent.

Cons:

The road works outside were a bit noisy, although that was not in your control.

2026-10-19 • via Nuitee
R
roger • couple • us
4
This was very inconvenient. Very hard to find way to parking lot. We use this brand of hotel to get a good night sleep o
Pros:

Clean

Cons:

There was major construction on the street right outside. Also water was shut off from 10 to 4 overnight. Construction was very load and could not sleep.

2026-10-17 • via Nuitee
A
Aaron • couple • us
5
2026-10-15 • via Nuitee
D
Denisse • family_with_children • us
9
2026-10-15 • via Nuitee
R
REBECCA • couple • us
9
We had a good comfortable stay.
Pros:

Comfortable, clean, free breakfast. All day coffee and tea. Microwave and refrigerator in room

2026-10-14 • via Nuitee
J
Jennifer • family_with_children • us
10
One of Albuquerques best.
Pros:

The property is conveniently located off the freeway. As soon as you walk in the front desk greets you and you can smell the cleanliness. The rooms are huge and very well kept as well. The breakfast is top notch, one of the best we’ve had so far.

2026-10-13 • via Nuitee
T
Tuyet • solo_traveller • us
9
2026-10-12 • via Nuitee
C
Cynthia • couple • us
10
2026-10-09 • via Nuitee
R
Robert • couple • us
1
Totally unsatisfactory due to the roach problem.
Pros:

Nothing!

Cons:

There were two dead roaches in the room upon arrival. Went out to get food and upon return there was a roach crawling up the wall. My husband called the front desk and the response he got was “what do you want me to do about it”? After killing it himself a few minutes later another roach crawled across the bathroom floor. He killed that one. We gathered our stuff and checked out. They won’t refund our money in full. Totally unacceptable.

2026-10-07 • via Nuitee
S
slava • couple • us
8
2026-09-19 • via Nuitee
M
Martine • family_with_children • us
10
Convenient and excellent for the price.
Pros:

Breakfast

Cons:

The outside noise from the AC by our window.

2026-09-16 • via Nuitee
M
MOUSA ABDULLA • solo_traveller • sa
10
Pros:

The location is very good, the breakfast is good and the free parking

2026-09-15 • via Nuitee
J
Jerry • extended_group • us
10
cool place and there’s a restaurant next door
Pros:

everything

Cons:

construction on the street in front of the property

2026-09-14 • via Nuitee
F
Felder • couple • us
9
2026-09-13 • via Nuitee
J
Joel • solo_traveller • us
10
Hotel served its purpose
Pros:

Departed before breakfast. Location fine.

Cons:

Nothing

2026-09-12 • via Nuitee
X
Xenia • solo_traveller • us
10
Pros:

Spacious room and clean

2026-09-11 • via Nuitee
M
Mark • couple • us
9
2026-09-10 • via Nuitee
I
Irina • couple • us
10
We will come back to this place.
Pros:

The room was spacious, well organized, had a desk, good reading lights, the bed was very comfortable. We really liked breakfast, the variety of dishes was amazing and the timing is very convenient.

Cons:

N/A

2026-09-07 • via Nuitee