S Hotel Montego Bay - Luxury Boutique All-Inclusive Hotel

Hotels
9.6 (2076 reviews)
7 Jimmy Cliff Boulevard , Montego Bay , jm

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Clean and well-maintained rooms
Delicious food and drinks
Cons:
Check-in took a long time
Table booking challenges at restaurants

Categories

Cleanliness
9.38
Hotel was very clean and comfortable.
Service
9.99
Staff were among the most sincere and welcoming; exceptional care and support during a stressful moment.
Location
9.39
Beautiful location, easy airport drive.
Room Quality
9.54
Rooms are exquisite, everything in room works and is clean.
Amenities
9.87
Great amenities, pool side grill and a-la-carte restaurants available.
Value for Money
9.33
Overall value reflects quality service and amenities.
Food and Beverage
9.38
Food was amazing and exceeded expectations.
Overall Experience
9.95
Exceptionally enjoyable stay with inspiring service and atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:36

Property Description

Luxury All-Inclusive Experience
S Hotel Jamaica offers a luxurious 4-star experience in Montego Bay. With 24-hour front desk service, swimming pools, sky pools, bars, and free WiFi, guests can indulge in ultimate relaxation and convenience.

Caribbean Dining and Modern Amenities
Indulge in authentic Caribbean dishes at the hotel's restaurant. The rooms feature flat-screen TVs, private bathrooms with free toiletries, and comfortable work desks. Start your day with a delicious buffet breakfast served on-site.

Wellness and Leisure
Unwind at the fitness centre or pamper yourself at the Spa with Ancient Baths. Whether you're looking to stay active or relax, the hotel offers a perfect balance for all guests.

Experience luxury and comfort at S Hotel Jamaica - Montego Bay - Small Luxury All-Inclusive Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBJ

Location

Property Video

Guest Reviews

9.6
Based on 2076 reviews
Cleanliness: 9.38
Service: 9.99
Location: 9.39
Room Quality: 9.54
Amenities: 9.87
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.95
N
Nembhard solo_traveller jm
10
Very elevated authentic experience
Pros:

I loved the room and the lobby layout.

2026-09-08 via Nuitee
L
Larry couple us
10
2026-09-02 via Nuitee
E
Eric family_with_children fr
9
Excellent hideaway from the business of daily life
Cons:

Yoga lesson did not take place

2026-08-31 via Nuitee
T
Tiffany couple us
10
Already to go back!!
Pros:

Amazing Location! Beautiful property. Staff very attentive and over the top hospitality. 10/10!! Food was great!!

Cons:

The Wait for rooms are very slow once you check
In. I noticed this on multiple days

2026-08-29 via Nuitee
N
Natalya extended_group gb
10
Amazing!!!!!
Pros:

The property was clean, accessible and loads of things to do! The staff were friendly, approachable and just a joy to be around.

2026-08-28 via Nuitee
N
Natalya extended_group gb
10
2026-08-27 via Nuitee
D
Donald family_with_children de
7
Overall we did have a good stay but I was expecting more for the price that this hotel was charging
Pros:

Friendly Staff
Excellent Beach (shared with Doctors Cave
Hotel Location is excellent

Cons:

Rooms were a bit smaller than expected.
Food was good but I expected better for the price.
the WiFi connectivity was lousy

2026-08-26 via Nuitee
A
Azaniah couple us
10
4.5/5
Pros:

Everything was nice, clean and great service

Cons:

More food options

2026-08-25 via Nuitee
E
Elizabeth extended_group us
10
Pros:

I loved that the staff was so attentive and friendly with my whole party at all times

2026-08-25 via Nuitee
B
Barbara extended_group us
5
Not worth the money.
Pros:

The location

Cons:

The Beach area was limited as not all the area belongs to hotel. Therefore food was not served on the beach. In addition the AC was not working in the inside bar and the shower in the room did not work properly due to calcium build up.

2026-08-25 via Nuitee
A
AgneSina couple it
8
Bittersweet
Pros:

Our stay was overall great, and anything lower than an 8 would not feel fair.

The water is absolutely pristine, the beaches are immaculate, and we really loved how quiet, peaceful, and exclusive the property felt.

We also truly appreciated the care and attention from the entertainment staff, the S café baristas, and the team working at the beach. Their friendliness and service made our stay very enjoyable.

That said, the reason we are not giving a higher rating comes down to a few disappointments.

We would still recommend the property and would happily return, but we hope that in the future, special occasions and guest requests receive a little more attention.

Cons:

We mentioned several times that we were celebrating our anniversary during this trip, but unfortunately, that information seemed to be completely disregarded.

We then specifically asked the concierge if they could at least add a note to our dinner reservation on our last night, but unfortunately nothing was done on that occasion either.

This was particularly disappointing because we noticed that guests celebrating birthdays and other special occasions were being acknowledged by the staff. We were not expecting anything extravagant, but even a small acknowledgment would have meant a lot to us.

We also asked whether it might be possible to move to a more central room. We were left waiting for over 20 minutes, only to eventually be told that there was no availability. We found this disappointing as well, especially since we were staying for five nights. Even if nothing was available on the first night, we would have appreciated being considered for a room change later during our stay if something became available.

Overall, it was a little bittersweet.

The natural beauty, tranquility, pristine water, immaculate beaches, and wonderful staff in many areas made this a lovely stay.

However, the lack of attention to our anniversary and the handling of our room request took away from what could otherwise have been an exceptional experience.

2026-08-24 via Nuitee
A
Angela extended_group gb
10
2026-08-22 via Nuitee
W
William couple us
9
Excellent staff and fantastic food. Great location. I would definitely return.
Pros:

The staff was absolutely fantastic!!! The food in the reserved restaurants was excellent. The food in general was very very good. The room was nice and it was great that it was a two minute walk to the beach. Plus, they had lounge chairs and umbrellas along w/service. Excellent!

Cons:

The details in the room could have been better. The door didn't latch well and the toilet would run occasionally. The check-in could also have been better w/the room being ready since we arrived after 3pm.

2026-08-22 via Nuitee
L
Lamar couple gb
10
Pros:

Everything was fantastic

2026-08-19 via Nuitee
L
lanise couple us
10
2026-08-18 via Nuitee
T
Tahon Tali solo_traveller il
8
2026-08-17 via Nuitee
M
May couple gb
9
Good stay
Pros:

Room, vibe, staff

Cons:

The main swimming pool really wasn’t clean. Everything outside was v v clean but when I swam multiple times a day (v hot!) - it always had hair, dead bugs and grime. Always felt I had to shower after going in the pool. Minor annoyance, otherwise great hotel and experience.

2026-08-14 via Nuitee
T
Tracey couple gh
10
2026-08-13 via Nuitee
D
Di Gregorio couple ar
9
Excelente!
Pros:

Excelente ubicación! Acá conoces la cultura de Jamaica sin tener que salir del hotel. El personal es un 10, la gastronomía local, internacional y la coctelería de primer nivel. Bandas de reggae tocando en vivo todas las noches. Ubicado en la playa de Doctor’s cave beach, y sobre la calle donde están todas las tiendas de recuerdos. Cuenta con una playa privada y con vigilancia, asique solo toca venir a relajarse. Más que recomendado!

2026-08-04 via Nuitee
J
Jeremy couple gb
9
An unexpected treasure; we’ll definitely be back
Pros:

Central entrance lobby was beautifully conceived. Really well proportioned room and fantastically spacious bathroom area. The view over the pool. Seating around the pool. Excellent food in the Marketplace restaurant and the Rocksteady seafood restaurant. We also visited the spa and the gym - lovely. Quick and easy to get to from the airport after a long flight. Friendly and welcoming staff.

Cons:

Nothing

2026-07-26 via Nuitee