Heritage Inn - Milpitas

Hotels
6.4 (193 reviews)
378 West Calaveras Boulevard , Milpitas , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Fire extinguishers
Free wired internet
See all facilities

Review Highlights

Pros:
Helpful staff
Location near shopping center
Accommodating manager
Cons:
Noisy
Not very clean
Run down room
Roaches

Categories

Cleanliness
4.4
Room was not very clean; dirty room mentioned.
Service
8.4
Manager's response was very good and accommodating.
Location
7.4
Shopping center across the street.
Room Quality
4.4
Room was run down and worn.
Amenities
6.9
Standard quality for this hotel tier.
Value for Money
6.4
Not worth it considering the cleanliness.
Food and Beverage
6.9
Standard quality for this hotel tier.
Overall Experience
6.4
Overall not worth it; negative experience due to cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:53

Property Description

Convenient Location
Located just off I-880 and a short walk from downtown Milpitas, the Milpitas Heritage Inn offers easy access to the area's attractions.

Comfortable Rooms
Each room at the Milpitas Heritage Inn is equipped with modern amenities such as cable TV, a microwave, a fridge, a coffee maker, and an iron, ensuring a comfortable stay for all guests.

Exceptional Service
With a 24/7 open front desk and complimentary copies of USA Today, the Heritage Inn is dedicated to providing top-notch service to make your stay memorable.

Book your stay at the Milpitas Heritage Inn now for a convenient and comfortable experience during your visit to Milpitas!

Important information:

***Please note: The hotel requires a refundable deposit for all incidentals at the time of check-in***

Please note: Any type of accessible room needs to be requested before stay and confirmed by the hotel before stay.

The property will not guarantee a same-day reservation made after 21:00 if the credit card is found to be invalid.

Cable TV, a microwave and a fridge are found in each room of the Milpitas Heritage Inn.

The front desk of the Heritage Inn is open for limited time to serve guests.

Due to the pandemic, breakfast has been currently suspendedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    Children from 14 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 193 reviews
Cleanliness: 4.4
Service: 8.4
Location: 7.4
Room Quality: 4.4
Amenities: 6.9
Value for Money: 6.4
Food and Beverage: 6.9
Overall Experience: 6.4
A
Aishwariya • solo_traveller • us
1
2026-05-27 • via Nuitee
N
Nitchagarn • couple • us
7
2026-05-17 • via Nuitee
S
Stacey MortonCoto • solo_traveller • us
9
Pros:

That it has been cleaned up with better managment

Cons:

No vending machined

2026-05-17 • via Nuitee
J
Johnson • couple • us
8
2026-05-08 • via Nuitee
T
Timothy • solo_traveller • us
7
Heritage is a clean, cheap, functional place to stay while traveling to San Jose.
Pros:

The inn was not luxurious, but it was not supposed to be as the price was low compared to other motels/inns. For the low price, Heritage was very functional and provided all my needs for a work trip and the staff was very helpful and available. I even accidentally left my retainer, which is expensive, so I called to try to get it back. The owner asked his cleaning staff about it, located it and mailed it back to me promptly. He even reached out by phone to keep me updated.

Cons:

I wasn't expecting a luxury hotel but the price was right. My only complaint is the toilet seat was loose. I worked around it, although if I asked, they probably would have sent staff to fix it ASAP, but I didn't want to be bothered.

2026-05-06 • via Nuitee
E
Edvin Hernandez • family_with_children • us
10
2026-04-01 • via Nuitee
E
Edvin Hernandez • family_with_children • us
10
2026-04-01 • via Nuitee
G
Garcia • family_with_children • us
5
2026-03-30 • via Nuitee
U
usha • family_with_children • us
10
2026-03-12 • via Nuitee
J
josue • couple • us
8
2026-03-06 • via Nuitee
J
josue • couple • us
10
mostly content
Pros:

easy check in

Cons:

blankets had burd holes in them

2026-03-04 • via Nuitee
F
Floyd • solo_traveller • us
8
Pros:

Ok

2026-01-25 • via Nuitee
L
Lisa • solo_traveller • us
9
2026-01-19 • via Nuitee
S
Sevin • family_with_children • us
1
Pros:

Dirty

Cons:

Dirty

2026-01-19 • via Nuitee
R
Richard • solo_traveller • us
9
Greatest night ever!
Pros:

Pretty

Cons:

Girls

2026-01-10 • via Nuitee
K
Kyaw • couple • us
1
2026-01-02 • via Nuitee
.
... • couple • us
3
Noisy not very clean overall not worth it will not be back
Cons:

Was not very clean. Was noisy. The room was run down and worn and could use a deep cleaning.

2025-12-18 • via Nuitee
B
Bertha • couple • us
9
2025-11-25 • via Nuitee
S
Saddam • solo_traveller • us
1
2025-11-05 • via Nuitee
Y
Yoshitaka • solo_traveller • mx
10
Pros:

ホテルのマネージャーの対応が非常に良かった。
私の個人的な色々なニーズに対応して頂き、非常に助かりました。
ほかのホテルでは、このような対応は無かったと思います。

2025-10-31 • via Nuitee