Sleep Inn & Suites Memphis Southeast

Hotels
Sleep Inn
7 (721 reviews)
2700 S Perkins Road , Memphis , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Polite staff
Good price and comfort
Cons:
Poor cleanliness
Bad area
Limited amenities

Categories

Cleanliness
5
Several reviews indicated issues with cleanliness, including dirty rooms and bad smells.
Service
9
Positive mentions of helpful staff and inviting front desk.
Location
6
Mixed sentiments with mention of a dangerous area.
Room Quality
7
Issues mentioned with room cleanliness and odors.
Amenities
7
Limited amenities reported, with a need for better maintenance.
Value for Money
8
Hotel is cheap but reflects its lower standards.
Food and Beverage
6
Breakfast options were disappointing, contributing to lower sentiment.
Overall Experience
8
Mixed overall experience, some positive aspects but overshadowed by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:48

Property Description

Convenient Location
Located just 14 miles from Central Memphis, Sleep Inn & Suites in Tennessee offers easy access to popular attractions while providing a peaceful retreat away from the hustle and bustle.

Modern Amenities
Enjoy a comfortable stay with amenities such as a daily continental breakfast, outdoor pool, fully-equipped fitness center, and complimentary on-site parking. Each guest room is equipped with a cable TV, seating area, desk, lap desk, and bedside lamp for added convenience.

Attractions and Entertainment
Explore nearby attractions like the National Civil Rights Museum, Mississippi River boat rides, and the Memphis Rock and Soul Museum, all within a short drive from the hotel.

Experience comfort and convenience at Sleep Inn & Suites - book your stay now!

Important information:

Please note that the fitness center is closed for renovations.

The property is currently undergoing renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7
Based on 721 reviews
Cleanliness: 5
Service: 9
Location: 6
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 6
Overall Experience: 8
B
Becky Snodgrass solo_traveller us
6
Cons:

Elevators call buttons didn't work, The hallways where HOT.. It took 5 or more attempts to get staff to either fix our room key or put us in a different roo.. They did finally put us in a different room.

2026-05-30 via Nuitee
O
oakley couple us
8
2026-05-28 via Nuitee
A
Armstrong solo_traveller us
7
2026-05-24 via Nuitee
D
Dang couple us
7
2026-05-24 via Nuitee
S
Scott family_with_children us
8
Pros:

Overall Cleanliness of the facility and room

Cons:

I arrived at the time of check-in I choose upon purchasing the room just to be told that I cannot check-in until after 2pm. This left me and my son with nowhere to go for almost 4 hrs until a room was ready

2026-05-21 via Nuitee
S
Shauntiea couple us
1
Bad I’ll never book here again
Pros:

My stay at this hotel was very disappointing. The bathroom was extremely dirty when I checked into the room, and the manager actually had to come clean it personally, which should never happen at any hotel. The entire property looks outdated and definitely needs major updates and maintenance.

To make matters worse, there were gunshots heard close by the hotel during the night, which made me feel very unsafe and uncomfortable. The breakfast was also terrible — the food tasted bad and did not seem fresh at all.

Overall, this was a very unpleasant experience, and I would not recommend staying here.

Cons:

My stay at this hotel was very disappointing. The bathroom was extremely dirty when I checked into the room, and the manager actually had to come clean it personally, which should never happen at any hotel. The entire property looks outdated and definitely needs major updates and maintenance.

To make matters worse, there were gunshots heard close by the hotel during the night, which made me feel very unsafe and uncomfortable. The breakfast was also terrible — the food tasted bad and did not seem fresh at all.

Overall, this was a very unpleasant experience, and I would not recommend staying here.

2026-05-18 via Nuitee
S
Shunda solo_traveller us
7
Pros:

The location was good

Cons:

The breakfast wasn't that great

2026-05-17 via Nuitee
D
Dang couple us
6
2026-05-12 via Nuitee
C
Corey solo_traveller us
1
2026-05-06 via Nuitee
C
Clay solo_traveller us
7
Pros:

I liked that it was clean

Cons:

The shower head was running all night it wouldn't shut off it was running when I arrived at the room and it had a very strong odor of mold that made my head hurt I couldn't sleep well.

2026-05-04 via Nuitee
C
Carrasco solo_traveller us
6
2026-05-02 via Nuitee
N
Nimbia couple us
1
2026-04-27 via Nuitee
D
Dang couple us
7
2026-04-13 via Nuitee
J
Jenna extended_group us
1
The room was disgusting.
Cons:

The front desk gave me a key to the wrong room and we had to make multiple trips down to the desk until they fixed it. The room we ended up with was absolutely disgusting, with dirty and stained sheets. There was zero breakfast at 6:30 when it was supposed to open. The parking lot was also completely full. Would not recommend.

2026-03-30 via Nuitee
M
Marshall solo_traveller us
4
2026-03-29 via Nuitee
L
L776GF_ Business
2
Bad service
Pros:

This was one of the worst hotel experiences I’ve ever had. I am absolutely shocked by the way this property handles guests’ personal and financial information.

The staff demanded that I send highly sensitive personal data via regular email — including photos of my driver’s license and even my credit card. This is completely unacceptable and extremely unsafe. No reputable hotel should ever ask guests to transmit such information through unsecured channels.

Even more concerning, they insisted on this instead of offering any legitimate or secure verification process. At around 10 PM, they were unable to process a card that was already properly linked in the official Choice Hotels app. Rather than fixing their own system issue, they pressured me to send confidential documents to a personal email address.

This behavior raises serious concerns about data protection, privacy, and potential misuse of customer information.

On top of that, the treatment of Choice Hotels loyalty members — including Titanium-level members — was disgraceful. There was zero recognition of status, no professionalism, and no attempt to provide appropriate service.

I strongly warn others: do not stay here unless you are comfortable risking your personal and financial security. This place shows a complete lack of understanding of basic data protection standards and customer care.

2026-03-17 via Tripadvisor
L
Lateakus couple us
10
2026-03-17 via Nuitee
A
Ashten solo_traveller us
8
2026-02-28 via Nuitee
A
Anthony family_with_children us
6
Do better
Pros:

Not very good

Cons:

Better everything seriously.

2026-02-26 via Nuitee
D
Dang couple us
7
2026-01-20 via Nuitee