Sheraton Ontario Airport Hotel

Hotels
•
Sheraton
8.2 (243 reviews)
429 North Vineyard Avenue , Ontario , US
+1 909-937-8000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Jacuzzi nice
comfortable bed
good customer service
good food
friendly staff
Cons:
Dirty towelette left
Poor breakfast service
Room availability issues
Noise and cleanliness concerns

Categories

Cleanliness
7.34
Housekeeping left a dirty towelette in the room and the room was not cleaned well.
Service
8.31
Staff was friendly, but there were issues with accommodating requests.
Location
9.35
Hotel was excellent and close to the Ontario Convention Center with lots of dining options nearby.
Room Quality
7.8
Some issues with noise, water pressure, and aging facilities mentioned.
Amenities
8.33
Enjoyed gym amenities and complimentary coffee and pastries.
Value for Money
8.79
Standard value for a hotel in this category, with amenities provided.
Food and Beverage
6.84
Terrible breakfast service and experience; management did not honor paid breakfast.
Overall Experience
8.81
Overall enjoyable stay, but significant issues were encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:59

Property Description

Outdoor Pool for Relaxation
Enjoy a refreshing dip in the outdoor pool at the Sheraton Ontario Airport Hotel, perfect for unwinding after a busy day of travel or work.

Delicious Dining Options
Savor traditional American cuisine at the on-site Orchid Grill Restaurant & Bar, complemented by a full bar for a relaxing dining experience throughout the day.

Convenient Amenities for a Comfortable Stay
Benefit from amenities such as a free local area transfer service to/from Ontario International Airport, a fitness room, hot tub, business center, and 24/7 front desk service, ensuring a seamless and enjoyable stay.

Book now for a delightful stay at the Sheraton Ontario Airport Hotel, where comfort and convenience meet seamlessly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ONT

Location

Guest Reviews

8.2
Based on 243 reviews
Cleanliness: 7.34
Service: 8.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 6.84
Overall Experience: 8.81
C
Christian • couple • us
10
2026-09-09 • via Nuitee
L
Latoya • solo_traveller • us
9
traveling alone i felt comfortable
Pros:

staff was pleasant & the property & rooms were clean

2026-09-03 • via Nuitee
M
Melanie • solo_traveller • us
1
2026-08-26 • via Nuitee
K
Kinga • couple • pl
6
Ontario
Pros:

Location

Cons:

Check in complicaciones
No shoes in room
Not too clean

2026-07-20 • via Nuitee
C
Covarrubias • family_with_children • us
8
2026-07-13 • via Nuitee
J
jujar • family_with_children • ae
4
2026-07-08 • via Nuitee
E
Eisa • solo_traveller • us
5
Was ok but won't stay there again.
Pros:

Location and pool

Cons:

The Hotel standard is very low, no water or TV on day i arrived, room and bathroom not very clean.

2026-06-28 • via Nuitee
J
James • couple • us
10
2026-06-21 • via Nuitee
M
Michael • couple • us
10
Had a good stay.
2026-06-12 • via Nuitee
L
laura • solo_traveller • au
8
Loved the stay! Will be back
Pros:

Love the hotel. Clean, location.

Cons:

The check in guy didn’t tell me how to access the club lounge that I paid for so I missed using it a few days. I found this gentleman to be not so helpful. He was the only one that was that way everyone else was amazing. Perhaps he had a bad day. He also said he was an atheist which I felt was unprofessional.

2026-06-01 • via Nuitee
E
Eviatar • solo_traveller • il
9
2026-05-30 • via Nuitee
M
Michael • solo_traveller • us
9
Okay
Pros:

The staff, bar and restaurant. Club room service.

Cons:

Pool closed for a short period. Bad area. Run down appliance, elevator sketchy.

2026-04-29 • via Nuitee
H
H.T. • couple • us
9
Had a great time there
Pros:

It was beautiful

Cons:

N/A

2026-03-24 • via Nuitee
J
Jeffery • couple • us
6
I ordered a king size bed for myself, and they gave me two beds in my room
Pros:

It was very nice and clean

Cons:

I did not get my king size bed at all. The property is very nice.

2026-01-25 • via Nuitee
B
Barbara • couple • us
8
2026-01-16 • via Nuitee
T
Terry • couple • us
10
Pros:

Everything was Excellent

Cons:

Nothing

2026-01-14 • via Nuitee
W
Wanda • solo_traveller • us
10
2026-01-07 • via Nuitee
U
Ubaldo • couple • us
10
2025-11-16 • via Nuitee
R
Russell • couple • us
8
2025-11-14 • via Nuitee
A
Austin • couple • us
8
2025-11-13 • via Nuitee