Pullman Auckland Hotel & Apartments

Hotels
•
Pullman Hotels and Resorts
8.4 (3053 reviews)
6 Princes Street , Auckland , nz

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Central, convenient location
Friendly, efficient staff
Excellent pool/spa/sauna/steam/ice bath amenities
Spacious, comfortable rooms (many mentions)
Buffet breakfast praised by several guests
Nice bar and downstairs social area
Cons:
Chlorine odor affecting lobby/bar/restaurant
Pool hygiene issues (fungus, broken floaters) and limited sunbeds
Some rooms are aged/grubby with AC/ventilation and lighting problems
Isolated food safety incident (prawns causing sickness)
No airport shuttle available
Parking considered expensive

Categories

Cleanliness
7.6
Mixed signals: several guests explicitly called the hotel 'lovely and clean', but there are notable negatives — a guest reported a grubby/old room, and another described chlorine odor and fungal growth in pool equipment impacting lobby/bar areas.
Service
9.2
Generally excellent: multiple mentions of friendly, efficient and amazing staff from front desk to restaurant; only minor service gaps noted (no airport shuttle, limited breakfast explanation).
Location
9.2
Very strong: many guests highlight the central location, proximity to train/station and town, and quiet despite being close to everything.
Room Quality
7.8
Mixed: several guests praised spacious, comfortable and warm rooms, but others reported aged or unrenovated/grubby rooms, poor lighting, a hole by wiring and AC/ventilation issues in some rooms.
Amenities
8.3
Generally positive: pool, spa, sauna, steam room, ice bath and bar are frequently praised; however, concerns about strong chlorine smell, pool hygiene (fungus, broken floaters) and limited sunbeds reduce the score slightly.
Value for Money
7.6
Mixed to slightly below expectations: some guests felt all categories only 'served their purpose' and one said it was a poor choice compared to their usual; parking was noted as expensive and breakfast was average for some.
Food and Beverage
8.5
Mostly positive: buffet breakfast and dining are praised by several guests as excellent, though there are isolated negative incidents (prawns causing sickness for two guests, and some guests found breakfast service lacking).
Overall Experience
9
Overall favourable: multiple 'lovely stay', 'very satisfied' and 'amazing' comments indicate strong overall sentiment, tempered by a few serious negatives (unclean/old room for one guest, pool hygiene issues) for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 13:30

Property Description

Stylish Accommodation with Stunning Views
Experience luxury at Pullman Auckland Hotel & Apartments with breathtaking views of the city, harbour, and lush parks. Each room features a work desk, LED TV, and some even boast a private balcony.
Award-Winning Day Spa and Fitness Center
Indulge in relaxation at the on-site spa with a heated pool, sauna, steam room, and rejuvenating massages. Stay active at the fitness center before unwinding with a spa treatment.
Central Location with Premium Amenities
Located in Auckland CBD, enjoy complimentary WiFi, easy access to Queen Street, Britomart Station, and Spark Arena. Wired Internet is available, and the waterfront is just a short stroll away.
Book now to elevate your Auckland stay at Pullman Hotel & Apartments!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Location

Guest Reviews

8.4
Based on 3053 reviews
Cleanliness: 7.6
Service: 9.2
Location: 9.2
Room Quality: 7.8
Amenities: 8.3
Value for Money: 7.6
Food and Beverage: 8.5
Overall Experience: 9
J
Jerson • family_with_children • nz
9
2026-08-08 • via Nuitee
B
Benet • family_with_children • nz
6
Lovely stay!
Pros:

Indoor pool and great big spa

Cons:

Not much tbh

2026-08-08 • via Nuitee
M
Margaret • extended_group • nz
10
was good thansks
Pros:

Everything was just as good as I remembered it from last time

Cons:

The kids in the spa pool lol - and the amount of chlorine needed - my eyes were red all night after that

2026-08-06 • via Nuitee
C
Christina • couple • nz
9
2026-08-06 • via Nuitee
V
Vicky • family_with_children • nz
10
Lovely place
Pros:

Great location close to everything but quiet

Facilities were great loved pool and spa and bar downstairs.

Buffet breakfast was so good!

2026-08-05 • via Nuitee
A
ALBERT • couple • nz
10
Very satisfied with our stay.
Pros:

We did not have breakfast, but we were happy with our stay,

Cons:

No complaints,

2026-08-05 • via Nuitee
M
Maria Silvana • family_with_children • ar
7
Pros:

La ubicación, la variedad en el desayuno

Cons:

Olor a cloro en el lobby, bar y Restaurant, proveniente de la pileta del piso que hay debajo.
La pileta con importante invasión de hongos en los utensilios flotadores para niños, además de rotos, en el jacuzzi, y muy pocas reposeras

2026-08-04 • via Nuitee
M
Maurice • family_with_children • nz
10
2026-08-04 • via Nuitee
H
Hanyu • extended_group • nz
10
2026-08-03 • via Nuitee
M
Marieke • couple • nl
8
2026-08-03 • via Nuitee
J
Jessica • family_with_children • nz
10
2026-08-03 • via Nuitee
T
Thomas • solo_traveller • ch
9
2026-08-02 • via Nuitee
T
Thomas • solo_traveller • ch
8
2026-08-02 • via Nuitee
E
Edelynn Beah • couple • nz
6
Descent but they can do better wirh AC’s 😊 and ventilatiom
Pros:

The room in 1101 seems old. No aircontioning Good thing it’a winter.

There’a a hole on the wall corner die to electrical wirings. Buy housekeepers are friendly and efficient.

Pullman Hotel u can so better😊

Cons:

Pool! Complete sauna experience❤️

2026-07-26 • via Nuitee
S
Stuart • couple • nz
10
2026-07-23 • via Nuitee
P
Peter • solo_traveller • au
10
Perfect location in central Auckland.
Pros:

Location is great. Room was spacious and comfortable.

2026-07-23 • via Nuitee
P
Peter • couple • au
10
2026-07-22 • via Nuitee
N
Ngaire • family_with_children • nz
6
Great stay for kids
Pros:

Everything

2026-07-20 • via Nuitee
P
Pearl • family_with_children • nz
9
Great location, lovely and clean.
Pros:

Everything was clean. Very comfortable. Close to train station and town, had a lovely situated bar with an outside area.

Cons:

We ordered the prawns from the restaurant and only 2 of us ate them and then they were both ended up with sore stomachs later on in the night.

2026-07-20 • via Nuitee
Z
Zac • solo_traveller • nz
10
Pros:

Everything

Cons:

N/A

2026-07-20 • via Nuitee